1 LESSONS FROM STAFFORD Robert Francis QC Three Serjeants’ Inn, London FOUNDATION TRUST GOVERNORS ASSOCIATION DEVELOPMENT DAY 14 March 2013 ©2013 Robert.
Patient-Centred Culture: How to Get It and What to Avoid - An Experience of the NHS
Developing a safety culture Introduced by Dr David Gozzard, Associate Medical Director, MIAA.
Patients not numbers – lessons learned from Mid Staffordshire Professor Tricia Hart Chief executive, South Tees Hospitals NHS Foundation Trust @TriciaHart26.
Learning from the Mid Staffordshire Experience
Patients not numbers – lessons learned from Mid Staffordshire