TR-69 Overview Ivan Ong Comcast Technology + Product Development (T+PD) Office of the CTO.
Transitioning from reactive to proactive service by leveraging remote monitoring technologies Chris La Fratta Director, Global Services Engineering Programs.
Implementing a Model for Service Level Management: A Practical Approach to Integrating Performance Tools Steve Lewis J.D. Edwards & Company Steve Lewis.
Hi – 5 Marcus Hogue Chris Jacobson Alexandra Korol Mark Ordonez Jinjia Xi Security of Cloud Computing.
Are you tired of being the unfriendly unhelpful IT support technician that everyone hates?
, ITIL
Technical Support Manual Training
Preventing the Next Deployment Issue with Continuous Performance Testing and Monitoring
UCWebAdvantageandRFID.ppt
Domain Migration/Administration for the College of ...
An Exploration: Moving Your Enterprise to a Cloud Collaboration
Reallinx Overview
