15.1 © 2002 by Prentice Hall c h a p t e r 15 ETHICAL & SOCIAL IMPACT OF INFORMATION SYSTEMS.
12.1 © 2002 by Prentice Hall c h a p t e r 12 MANAGING KNOWLEDGE: KNOWLEDGE WORK AND ARTIFICIAL INTELLIGENCE.
1.1 © 2002 by Prentice Hall c h a p t e r 1 1 MANAGING THE DIGITAL FIRM DIGITAL FIRM.
5.1 © 2002 by Prentice Hall c h a p t e r 5 5 MANAGING HARDWARE HARDWARE ASSETS ASSETS.
11.1 © 2002 by Prentice Hall c h a p t e r 11 UNDERSTANDING THE BUSINESS VALUE OF SYSTEMS AND MANAGING CHANGE.
2.1 © 2002 by Prentice Hall c h a p t e r 2 2 INFORMATION SYSTEMS IN THE ENTERPRISE ENTERPRISE.
8.1 © 2002 by Prentice Hall c h a p t e r 8 8 TELECOMMUNICATIONS AND NETWORKS AND NETWORKS.
7.1 © 2002 by Prentice Hall c h a p t e r 7 7 MANAGING DATA DATARESOURCES.
14.1 © 2002 by Prentice Hall c h a p t e r 14 INFORMATION SYSTEMS SECURITY & CONTROL.