Kickstart Nov '10 - Feb '11 - L-pad
Retail Insights Profile
NEC Birmingham INCREASING SKILLS & TRAINING AROUND ENERGY EFFICIENCY IN YOUR WORKPLACE 3 rd April, 2014 David Collier BSc (hons), MSc, Chartered Energy.
1 Managing the Employee-Customer Encounter. 2 “A chance for something to go wrong…” “We just don’t trust them that much…” “Get a life!…” Are People Assets.