Digital Marketing Measurement
aggreko-2010
IHRSA Institute 2014
Voxeo Summit Day 2 - The science of customer obsession
Chapter 6
Co-Delivery
“A new customer experience measurement model – a meta analytical review of findings over the period 2002 to 2009,” adré schreuder, consulta research, south africa
The case of missing customer 99.06.outside in
Conquer the Interwebs: The Three Pillars of Web Analytics
2013 Taiwan Business Climate Survey Jan 17 2013
E book customerexperience
Plan de marketing digital: Objetivos
