Gamification Presentation for SocialNow.org - The Extended Cut
Five Trends That Will Transform Customer Communities
Loyalty is Not Enough, Let's Create Fans
Social Media World Forum 2013 Recap (SMWF)
Power of Social Business
The Power of the Social Organization
Web 2.0 nyc 2010 metrics
SOCAP 2012 Symposium/ Ogilvy Social CRM Workshop
Brandworks 2009: Social Media Profiles & Strategies
Tapping The Power of the Groundswell
How can social business increase your sales ibm community meeting april 2012
Forrester wave-community-platforms-q1-2009 (1)