Anatomy of a UX Practitioner (Samantha Yuen)
Improve your UX: how to stop being angry and start empathising
Relationships
Chap13
Creativity in the age of social media - Social Media Week London 2013
Showcase f/ Reed Parker of Mudlick Mail: "Phone Sales Techniques"
ARCS Book 1.12
Politics Of Usability 09
How To Turn Your Million Dollar Idea Into A Reality Part 4
Harnessing the science of persuasion
How to use c ds for outreach by johnny berguson
Creativity in the age of social media - Social Media Week London 2013 #smwldn #smwketchum