LibQUAL+ ® 2007: An Introduction American Library Association (ALA) Annual Conference Washington, DC June 25, 2007 MaShana Davis and Martha Kyrillidou.
LibQUAL+ ® 2007: An Introduction LibQUAL+® Canada Ottawa October, 2007 Presented by: Bruce Thompson old.libqual.org.
Project URL – TM Score Norms 17 th Greek Academic Libraries Conference 24 September, 2008 Presented by: Bruce Thompson, M. Kyrillidou.
