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Academic Libraries and Virtual Reference User Preferences & Usability of Reference Services July 12, 2011 Rebecca Croxton, MLIS Anthony S. Chow, Ph.D.

Academic Libraries and Virtual Reference User Preferences & Usability of Reference Services July 12, 2011 Rebecca Croxton, MLIS Anthony S. Chow, Ph.D.

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Academic Libraries and Virtual Reference

Academic Libraries and Virtual Reference

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