Meta Service Design
Module 05: Personas and Scenarios
Three Poisonous B2B Marketing Metaphors
10 ways to make your mobile marketing more awesome - Mobile Marketing Commandments
The coming era of on demand marketing
Bob Apollo + Doug Kessler at DemandCon 2012
Leapfrogging the Dutch! Getting More People Motivated to Ride Bicycles by Making them Radically Easier to Use (Carl Myhill)
NCA market research on consumers and transport
Brian Bird - Make Your Audience Fall in Love
"Journeys" Case Study - PS 75 Bronx
Art conversation
Explore fiber.com ppt
