Application of Lean Thinking to Health Care Development of the “Michigan Quality System” at the U of M Health System John E. Billi, M.D. Associate Dean.
Transformational Lean Leadership John Shook Lean Enterprise Institute Lean Global Network September 2014 © Copyright Lean Enterprise Institute. Lean Enterprise.
Daily Lean Management: Your Role as a Leader A system to drive improvement __________________________________________________ P DC A P DC A.
Using Lean to Engage Employees and Delight Customers Cindy Swank ASQ Charlotte: Quality Conference of the Carolinas April 2015.