CHAPTER 1 INTRODUCTION. LEARNING OBJECTIVES Describe and Explain concepts, functions and nature of OM Identify current OM problems, issues and trends.
1 - 1© 2011 Pearson Education 1 1 Introduction to Operations Management PowerPoint presentation to accompany Heizer and Render Operations Management, 10e,
© 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 1-1 Who am I? Syllabus highlights Who are you? Introduction to Operations Management.
OPERATIONS MANAGEMENT OPERATIONS AND PRODUCTIVITY
1.0 Operations Productivity
