Prof. Matthew Hertz WTC 207D / 888-2436 [email protected].
Public Information As discussed by Janet A Weiss.
CSC 395 – Software Engineering Prof. Matthew Hertz WTC 207D / 888-2436 [email protected].
CSC 212 – Data Structures Prof. Matthew Hertz WTC 207D / 888-2436 [email protected].
Slide 1 The Service Desk. Slide 2 Goal – Primary Objective To act as the central point of contact between the User and IT Service Management To handle.