Click, Call, or Come on In! Connecting to Millennials in FtF & VR Encounters R U Communicating? Speaking the Language of Millennials ACRL, University Library.
Click, Call, or Come on In! Connecting to Millennials in FtF & VR Encounters
Service Sea Change: Clicking with “Screenagers” through Virtual Reference
Lynn Silipigni Connaway , Ph.D. Senior Research Scientist OCLC Research Marie L. Radford, Ph.D. Associate Professor Rutgers, The State University of NJ
