From Customer Service to User Experience : Using Design Thinking to Exceed User Expectations Pioneer Library System November 21, 2008 Steven Bell – [email protected].
Are You Feeling The Pressure? The Ratcheting Up of Library Technology Steven Bell, Associate University Librarian Temple University [email protected] Rochester.
15.02.2010 Sandra Gesing [email protected] Division for Simulation of Biological Systems Eberhard-Karls-Universität Tübingen Portals for Life.
AES 2015. Evaluation in Canada 2025
From Customer Service to User Experience : Using Design Thinking to Exceed User Expectations
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