1 Telephone Etiquette Facilitator Mae Martin 2 Objectives: At the end of the Workshop, the participants will be able to: Use effective call greetings.
1 Telephone Conversation. 2 Today's technology allows you to handle more customer service calls than ever before. But when telephone personnel lack call.
Telephone techniques
Telephone Techniques
GSLIS Continuing Education The Library Interview Laura Saunders Fall 2003.