Application of the diagnostic capability of servqual model to an estimation of service quality gaps in nigeria gsm industry
Hotel, restrurant & lodge
4.how can we improve service quality
Ladhari Et Al 2011
study materials
A role on ID
Perceptions of Service - Zeithaml (Edited)
Cust Satisfaction Driver
Chapter 10, Service Quality
Ge2022 Total Quality Management Unit 1
Comparative Study of Islamic Banking in Pakistan.pdf
Airtel