AAAARGH! Dealing effectively with difficult patrons
NCompass Live: Tech Talk with Michael Sauers: Artificial Intelligence: Transforming Reference
Dealing with Difficult Patrons
Setting Boundaries with Library Patrons An Webcast Presenter: Edmond Otis [email protected] Friday, January 18, 2008 12:00 noon to 1:00 p.m. Infopeople.
Dealing with Difficult Parents