STAFF DEVELOPMENT FOCUSING ON TEAM BUILDING & CONFLICT MANAGEMENT Teresa E. Simpson EDLD: 5345 Human Resource Development – Fall 2008.
Jocelyn, Rachael, Steve, Todd, Sarah, Jordan and Paul.
Understanding Intercultural Communication Second Edition Chapter 9 How Can We Manage Intercultural Conflict Flexibly? Stella Ting-Toomey & Leeva C. Chung.
Getting along across cultures: cultural values, communication and conflict styles, face, and relationship management Rebecca L. Oxford, Ph.D. I-TESOL Oct.
Understanding and Managing Intercultural Conflicts.
SKILLS THAT HELP SUBORDINATES SOLVE THEIR PROBLEMS Teresa E. Simpson BUSI 5320: Negotiation: Leadership, ADR & Organizational Change Spring 2009.
Managing Interpersonal Conflicts
Understanding Intercultural Communication Second Edition
Skills Tha t help subordinates solve their problems