Group 5 (1)
04_ippt
5
customer value and relation
creating customer value and customer relationship
Kotler Mm 14e 05 Ippt
Creating Customer Value, Satisfaction, and Loyalty Dr. Ananda Sabil Hussein.
5 Creating Long-Term Loyalty Relationships 1. Figure 5.1 Customer-Orientations Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 5-2.
Lecture 5 Creating Customer Value, Satisfaction and Loyalty By: Dr Shahinaz Abdellatif
Creating Customer Value, Satisfaction, and Loyalty 5.
