Five Years of Social Customer Care: The Pig Puts on Some Lipstick and the Fish Come Out to Play 06aug14
Personalized Recommendations: Finding the needle in today’s ever-growing digital haystack
PivotalCRM - The essential guide
Best Practices Maturity Level 3 Customer-Centric Companies
Optimizing Continuous Process Improvement
OHT 5.1 © Marketing Insights Limited 2004 E-business Strategy.
MIS 451 Building Business Intelligence Systems
