[En] Accenture 2013-2014 survey on CMOs and digital transformation - Adobe Social Drinkup
BBVA Innovation Edge. Customer Experience (English)
Customer desires vs retailer capabilities: Minding the omni-channel gap
White Paper: Microsoft Dynamics for Retail.
Orchestrate Against Atomism | EuroIA
Web Analytics in the Bigger Picture of Cross-Channel Analytics
Email Marketing Outlook - 2014