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NASSCOM ILF 2014: The Path to Customer Experience Maturity in The Age of the Customer - Craig Menzies, Forrester
NILF 2014: The Path to Customer Experience Maturity: Craig Menzies, Principal Analyst, Forrester
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Delivering Contextual Experiences for your Customers
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BMC Exchange "Digital Disruption Leads to Digital Services Revolution"
Forrester bd webinar 6 Nov 2013
Best Practices for an Effective Innovation Process
Would you bet your job on your A/B test results?
