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SABAH NET SDN. BHD. DIGITAL HERITAGE SDN. BHD. Document Title SOPcentralized updates for Sabah.Net sites Document No. 1.0 Revision No. 1.0 Page 1 of 96 REVISION HISTORY Rev. No. Effective Date Affected Page Change Description Proposed By Reviewed By Approved By 1.0 2/May/2017 All Pages New Consolidated Document Adib Chin Yit Kah Yi

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Document Title SOP–centralized updates for Sabah.Net sites

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REVISION HISTORY

Rev. No.

Effective Date

Affected Page

Change Description

Proposed By Reviewed By Approved

By

1.0 2/May/2017 All Pages New Consolidated

Document Adib Chin Yit Kah Yi

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Table of Contents About

Centralized Updates for Sabah.Net Sites........................................................ 3

Objectives.............................................................................................................3

Scope.....................................................................................................................4

Design...................................................................................................................5

Part I: Installation and Configuration Guide for Site Windows Updates

WSUS IP address list....................................................................... ............... 6-7

Windows 7........................................................................................................ 8-23

Windows 8 ....................................................................................................... 24-39

Windows 10.......................................................................................................40-55

Turn off p2p updates for Windows 10.........................................................56-57

Part 2: Turn Off Windows Defender

Windows 7.........................................................................................................58-60

Windows 8 ........................................................................................................61-64

Windows 10 ......................................................................................................65-68

Part 3: Installation and Configuration Guide for Site Anti-virus Update

Anti-virus IP Address List............................................................................. 69-70

Installing Officescan agent.............................................................................71-77

How to repoint Officescan client to other officescan server...................78

Installing Trend Micro Mobile Security for IOS........................................79-87

Installing Trend Micro Mobile Security for Android................................88-96

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Centralized Updates for Sabah.Net Sites Regardless of the size of our organization network, there is a need to manage and maintain operating system patches and updates. Update management can be done automatically or manually. It can also be done locally or through the update servers on the Internet.

As we know, updates can be managed on every Windows client using the update console. In home environments and in small organizations, we typically have our clients configured to automatically download and install updates from the update servers on the Internet, as updates become available. In this case, each client independently downloads the same updates that other clients are downloading as well. The result of this is redundant traffic and bandwidth usage on the Internet connection. In addition, we have no control over what updates are downloaded and installed.

Objective We can save a significant amount of bandwidth and improve update management capabilities by deploying a centralized software update solution such as Windows Server Update Services (WSUS) and TrendMicro Officescan Server. Rather than each client downloads the same updates over the Internet connection, the local update server can download updates once to its local store, and then each client can retrieve the update from the local update server. This way we download updates only once.

When we use a centralized server, we can manage when and which computers will install updates. This allows administrators to test updates and to control which clients will install them. Its also enables administrators to organize client computers into groups, which allows controlled deployment of updates. With this option we can deploy updates on some computers, but not others. We can also enforce the application of updates. We can manage computers on the Centralized server using groups.

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Scope

WSUS Enables administrators to manage the distribution of updates and hotfixes released for Microsoft products to computers. WSUS downloads the updates from the Microsoft Update website and then distributes them to computers on a network. Some of the updates provided by WSUS include critical updates, definition updates, drivers, feature packs, security updates, service packs, tools, update rollups and regular enhancements.

Trend Micro OfficeScan protects enterprise networks from malware, network viruses, web-based threats, spyware, and mixed threat attacks. An integrated solution, OfficeScan consists of the OfficeScan agent program that resides at the endpoint and a server program that manages all agents. The OfficeScan agent guards the endpoint and reports its security status to the server. The server, through the web-based management console, makes it easy to set coordinated security policies and deploy updates to every agent

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Design

WSUS

Trend Micro Officescan

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Part I: Installation and Configuration Guide for Site Windows

Updates

WSUS IP Address list :

Sites IP Address Bukit Padang

Kota Kinabalu

Inanam

Likas 10.250.5.101

Menggatal

Putatan

Penampang

Bongawan

Kinarut

Membakut 10.250.5.102

Papar

Beaufort

Kuala Penyu

Menumbok 10.250.5.103

Sipitang

Tambunan

Nabawan

Sook

Pagalungan 10.250.5.104

Tenom

Kemabong

Bingkor

Keningau

Kundasang

Lohan 10.250.5.105

Ranau

Tamparuli

Tenghilan

Tuaran 10.250.5.106

Kota Belud

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WSUS IP Address list :

Sites IP Address Kota Marudu

Kudat

Banggi

Matunggong 10.250.5.107

Sikuati

Pitas

Beluran

Elopura

Kinabatangan

Sandakan 10.250.5.108

Telupid

Tongod

Kinabutan

Kuhara

Merotai 10.250.5.109

Tawau

Semporna

Kunak

Lahad Datu

Tungku 10.250.5.110

Wilayah Persekutuan Labuan

DBKK 168.172.100.13

JPKN Sandakan 192.168.1.177

JTU HQ 192.168.100.25

Jabatan Bendahari Sandakan 10.33.3.88

MPT 10.37.1.100

SSL Jalan Tasik 10.18.3.77

Wisma Innoprise 192.168.6.16

Wisma MUIS Block B 10.10.1.2

Wisma Pertanian 10.50.2.10

Wisma Tun Fuad C 10.2.2.171

JPKN HQ 192.168.6.10

Jabatan Perhutanan Sandakan 192.0.2.28

Wisma Bandaraya KIT 10.21.2.70

JKR 10.5.8.16

PPNS 10.71.1.100:8530

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Pointing your Windows 7 to the Sabah.Net Microsoft Windows Server Update Services

Click START, select Run

The Microsoft Management Console will loaded.

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Click file > Add/Remove Snap-in..

Add on Group Policy Object Editor

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Then press Finish and OK

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Console Root > Local Computer Policy >Computer Configuration

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Click on Administrative Templates Folder > Windows Component Folder

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Go to Bottom and click on Windows Update Folder

After you click Windows Update, on the right side of the MMC will shows the screen like below, start configure by double click the “Configure Automatics Updates”.

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Simply follow the slide showing below to complete the setup.

Click Next Setting

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Click Next Setting

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Please put the ip given by the administrator. Please refer page (6 and 7) Example : http://x.x.x.x/ http://x.x.x.x/ http://x.x.x.x/

Click Next Setting

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Click Next Setting

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Click Next Setting

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Click Next Setting

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Click Next Setting

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Click Next Setting

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Close the MMC without saving it.

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Open Command Prompt . Run gpupdate

Run wuauclt /detectnow

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Pointing your Windows 8 to the Sabah.Net Microsoft Windows Server Update Services

Click START, select Run

The Microsoft Management Console will loaded.

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Click file > Add/Remove Snap-in..

Add on Group Policy Object Editor

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Then press Finish and OK

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Console Root > Local Computer Policy >Computer Configuration

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Click on Administrative Templates Folder > Windows Component Folder

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Go to Bottom and click on Windows Update Folder

After you click Windows Update, on the right side of the MMC will shows the screen like below, start configure by double click the “Configure Automatics Updates”.

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Simply follow the slide showing below to complete the setup.

Click Next Setting

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Click Next Setting

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please put the ip given by the administrator. Please refer page (6 and 7) Example : http://x.x.x.x/

Click Next Setting

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Click Next Setting

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Click Next Setting

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Click Next Setting

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Click Next Setting

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Click Next Setting

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Click OK Close the MMC without saving it.

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Open Command Prompt . Run gpupdate

Run wuauclt /detectnow

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Pointing your Windows 10 to the Sabah.Net Microsoft Windows Server Update Services Click START, select Run

Click Yes The Microsoft Management Console will loaded.

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Click file > Add/Remove Snap-in..

Add on Group Policy Object Editor

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Then press Finish and OK

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Console Root > Local Computer Policy >Computer Configuration

Click on Administrative Templates Folder > Windows Component Folder

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Go to Bottom and click on Windows Update Folder

After you click Windows Update, on the right side of the MMC will shows the screen like below, start configure by double click the “Configure Automatics Updates”.

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Simply follow the slide showing below to complete the setup.

Click Next Setting

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Click Next Setting

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Click Next Setting please put the ip given by the administrator. Please refer page (6 and 7) Example : http://x.x.x.x/

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Click Next Setting

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Click Next Setting

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Click Next Setting

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Click Next Setting

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Click Next Setting

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Click Next Setting

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Click OK Close the MMC without saving it.

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Open Command Prompt . Run gpupdate

Run wuauclt /detectnow

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Turn off p2p updates for Windows 10

Go to Settings> Update & Security

Click on “Advanced Options”.

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Click on “Choose how updates are delivered”

Turn off “Updates from more than one place”. Then exit the window

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Part 2: Turn Off Windows Defender

Turn Off Windows Defender For Windows 7

Start Menu>windows defender

Click on tool and settings

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Click on Option

Go to Administrator , disable “user this program” and click Save

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Go to Windows Defender from Start Menu and you will see the Windows Defender is turned off

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Turn Off Windows Defender For Windows 8

Start Menu type “gpedit.msc” and click gpedit

Go to Computer Configuration

Go to Administrative Templates

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Go to Windows Components

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Go to Windows Defender

Click on Turn off Windows Defender

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Set to Enabled and Click Apply and OK. Close the Local Group Policy Editor window

Go to Windows Defender apps from Start Menu and you will see the Windows Defender is

turned off

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Turn Off Windows Defender For Windows 10

Start Menu type “gpedit” and click Edit Group Policy

Go to Computer Configuration

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Go to Administrative Templates

Go to Windows Components

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Go to Windows Defender

Click on Turn off Windows Defender

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Set to Enabled and Click Apply and OK. Close the Local Group Policy Editor window

Go to Windows Defender apps from Start Menu and you will see the Windows Defender is

turned off

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Part 3: Installation and Configuration Guide for Site Anti-virus

Update

Anti-Virus IP Address list

Sites Server

DBKK 10.6.1.9

Kunak 10.57.2.133

Lahad Datu 10.39.1.45

Semporna 10.56.2.133

Bandar Leila, Sandakan 10.34.5.239

JPKN Beaufort 10.35.1.131

JPKN HQ 10.8.8.60

JPKN Keningau 10.38.5.100

JPKN Kota Marudu 10.36.1.200

JTU Kota Kinabalu 10.24.2.100

Jabatan Bendahari Sandakan 10.33.3.220

JPAS 10.26.1.12

Jabatan Perhutanan HQ 10.33.1.225

Majlis Perbandaran Sandakan 10.34.1.5

KPLB 10.11.1.235

Majlis Perbandaran Tawau 10.37.1.133

PDKN Kota Kinabalu 10.45.9.249

SEDCO Kota Kinabalu 10.4.1.21

SSL Kota Kinabalu 10.18.3.244

Wisma Bandaraya 10.21.2.40

Wisma Innoprise 10.28.2.89

Wisma Muis B 10.10.1.1

Wisma Perindustrian 10.14.1.6

Wisma Pertanian 10.50.2.253

Wisma Tun Fuad C 10.2.2.170

JKR HQ Kota Kinabalu 10.5.8.13

JPKN Sandakan 10.33.1.201

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Sites Server

Labuan 10.250.5.68

Kota Kinabalu 10.250.5.51

Pitas 10.250.5.62

Putatan 10.250.5.52

Tenom 10.250.5.58

Tuaran 10.250.5.57

Tongod 10.250.5.64

Kudat 10.250.5.61

Keningau 10.250.5.55

Kuala Penyu 10.250.5.60

Ranau 10.250.5.56

Papar 10.250.5.54

Kota Belud 10.250.5.59

Penampang 10.250.5.53

Semporna 10.250.5.67

Tawau 10.250.5.66

Sandakan 10.250.5.65

Sipitang 10.250.5.63

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Officescan client Installation version 11.0 Open Microsoft Internet Explorer browser (IE) Type https://xx.xx.xx.xx/officescan/console/html/cgi/cgiChkMasterPwd.exe where the xx.xx.xx is the IP of the Officescan server which based on the client location. Every each site or building has their own specific server. Please refer page (69 and 70 ) Please Call CSD (088 231101) or email to [email protected] for further information.

Click “Continue to this website (not recommended).”

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Officescan client installation

Click “Installer” to install continue

Click “Allow” to continue.

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Officescan client installation method

• web console

• MSI Agent file / client packager For Web Console > Click “Install Now” to continue the web console installation . For Client packager > Click “download 32 bit package now”or “download 64 bit package now”

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After click install now, the installation file will be downloaded. Please wait until the download complete.

Once complete, Click “Start” to start installation.

Click “Next” to continue

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Click Finish to complete the installation and computer need to be restart after installation. Make sure that the Officescan Icon is blue in color and connected to the server.

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How to verify the Officescan client pointing to server and Officescan component.

Right Click the Officescan Icon

Select component version

Check on the Officescan version is the latest and server name/ip correct. Officescan Version 11 support

• Windows 7, Windows 8, Windows 10 up to Microsoft Windows Server 2012

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Installation via MSI Agent or client packager

Click the installation file based on the client OS. (32 bit / 64 bit). Once complete download, Double click to execute the file. Select Start > Next to start installation > reboot the client once the finished. Important note: If the user/computer moves to another department or location, make sure the Officescan client is pointing to the correct server based on the site. Refer the steps above.

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How to repoint Officescan client to other Officescan server. (only applied for computer that have Officescan client installed from the previous department or site) To repoint Officescan client, please use IpXfer to do the repoint.

• Go to http://download.sabah.gov.my/AntiVirus/IpXfer/ and download the the Ipfxer based on the Operating systems type (32/64 bit)

• Copy IpXfer.exe and paste the file on C drive.

• Open command prompt, click start > run > type cmd > press Enter.

Type cd \ > press enter

• For example, client need to repoint to 10.250.1.60.

• Type IpXfer.exe –s 10.250.1.60 –p 80 –m 1 –c 12345 > press enter to execute.

• During repointing, the Officescan icon will turn to red color and turn back to blue once repointing completed.

• Please verify again once complete the repointing process.

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Installing Trend Micro Mobile Security for IOS

System Requirements Before installing and using Mobile Security, ensure that your mobile device meets the requirements

OPERATING SYSTEM MEMORY STORAGE

IOS v4.x or above 4-MB 3-MB

To determine the Android version running on your mobile device:

• On your mobile device, navigate to Settings > General > About.

• On the About screen, verify the iOS version.

Installing Mobile Security This section explains how to install Mobile Security on your mobile device manually.

• Make sure your mobile device is connected to the Internet.

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Go to the Apple Store and search for the application Mobile Security for Enterprise Agent.

From the search results, tap Trend Micro Mobile Security, and then tap Install After the installation process is completed, open the application and enroll your mobile device to the Mobile Security server.

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Tap Enroll Manually

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Go to Local server and Configure the following fields on the screen.

Server Name or IP address – mobileav.sabah.gov.my

Port – 4343 And tap next

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Configure the enrollment key . Enrollment key : 07GI3VUGE1

and tap next

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Tap Install

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Tap Install

Tap Trust

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Tap Done

Done! Your mobile security is online

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Uninstallation You can uninstall Mobile Security on your mobile device from Applications. To uninstall Mobile Security profile:

• On your iOS mobile device, go to Settings > General > Profiles.

• Select MDM Enrollment Profile, and then tap Remove. To uninstall Mobile Security:

• On your iOS mobile device, tap and hold the Mobile Security icon.

• Tap the cross (x) on the top-left of the icon to uninstall Mobile Security.

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SOP : Installing Trend Micro Mobile Security for Android

System Requirements Before installing and using Mobile Security, ensure that your mobile device meets the requirements

OPERATING SYSTEM MEMORY STORAGE

Android v2.1 or above 10-MB 8-MB

*You can install Mobile Security only on your mobile device’s internal storage space, not a memory card.

To determine the Android version running on your mobile device:

• On your mobile device, navigate to Settings > About phone > Software information.

• On the Software information screen, verify the Android version.

Installing Mobile Security

• Make sure your mobile device is connected to the Internet and can connect to the Mobile Security server.

• Open browser. Type on the address bar https://mobileav.sabah.gov.my:4343/mobile to download the Mobile Security setup package and save the ‘tmmsuite.apk’. After downloading the file, your mobile device will show a pop-up confirmation message.

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download ‘TmmsSuite.apk’

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Open TmmsSuite.apk

Tap Install to start the installation.

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Open the application

After the installation process is completed, enroll your mobile device to the Mobile Security server.

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Go to Local server and Configure the following fields on the screen.

Server Name or IP address – mobileav.sabah.gov.my

Port – 4343 and tab next

Configure the enrollment key .

Enrollment key : 07GI3VUGE1 and tab next

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Activate your mobile security

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Done! Your mobile security is online

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Uninstallation

You can uninstall Mobile Security on your mobile device from Applications. To uninstall Mobile Security: On the Mobile Security main screen, press the Menu button, and then tap Uninstall.