REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year...

42
(Rs. in ’000) Particulars Schedule For the Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums earned (Net) 4 6,974,222 19,114,548 5,632,008 15,138,716 2 Profit / (Loss) on sale / redemption of Investments 18,547 40,105 69,455 70,114 3 Others - - - - 4 Interest, Dividend & Rent – (Gross) 140,579 583,873 57,474 563,250 TOTAL (A) 7,133,347 19,738,526 5,758,937 15,772,080 1 Claims Incurred (Net) 5 3,236,495 11,567,085 2,200,009 8,145,542 2 Commission 6 358,241 952,942 66,619 610,586 3 Operating Expenses related to Insurance Business 7 1,895,102 6,357,684 1,185,469 4,530,672 4 Premium Deficiency - - - - TOTAL (B) 5,489,836 18,877,711 3,452,097 13,286,800 Operating Profit / (Loss) from Miscellaneous Business : C = (A - B) 1,643,511 860,815 2,306,840 2,485,280 APPROPRIATIONS Transfer to Shareholders’ Account 1,643,511 860,815 2,306,840 2,485,280 Transfer to Catastrophe Reserve - - - - Transfer to Other Reserves (to be specified) - - - - TOTAL (D) 1,643,511 860,815 2,306,840 2,485,280 Place: Chennai – 34 Date: 25-May-2017 FORM NL-1-B-RA STAR HEALTH AND ALLIED INSURANCE COMPANY LIMITED Registration No. and Date of Registration with the IRDA : 129/16.03.2006 REVENUE ACCOUNT FOR THE YEAR ENDED 31ST MARCH 2017 MISCELLANEOUS BUSINESS Page 1

Transcript of REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year...

Page 1: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

(Rs. in ’000)

Particulars Schedule

For the

Quarter ended 31.Mar.17

For the Year

ended 31.Mar.17

For the Quarter

ended 31.Mar.16

For the Year

ended 31.Mar.16

1 Premiums earned (Net) 4 6,974,222 19,114,548 5,632,008 15,138,716

2 Profit / (Loss) on sale / redemption of Investments 18,547 40,105 69,455 70,114

3 Others - - - -

4 Interest, Dividend & Rent – (Gross) 140,579 583,873 57,474 563,250

TOTAL (A) 7,133,347 19,738,526 5,758,937 15,772,080

1 Claims Incurred (Net) 5 3,236,495 11,567,085 2,200,009 8,145,542

2 Commission 6 358,241 952,942 66,619 610,586

3 Operating Expenses related to Insurance Business 7 1,895,102 6,357,684 1,185,469 4,530,672

4 Premium Deficiency - - - -

TOTAL (B) 5,489,836 18,877,711 3,452,097 13,286,800

Operating Profit / (Loss) from Miscellaneous Business : C = (A - B) 1,643,511 860,815 2,306,840 2,485,280

APPROPRIATIONS

Transfer to Shareholders’ Account 1,643,511 860,815 2,306,840 2,485,280

Transfer to Catastrophe Reserve - - - -

Transfer to Other Reserves (to be specified) - - - -

TOTAL (D) 1,643,511 860,815 2,306,840 2,485,280

Place: Chennai – 34

Date: 25-May-2017

FORM NL-1-B-RASTAR HEALTH AND ALLIED INSURANCE COMPANY LIMITED

Registration No. and Date of Registration with the IRDA : 129/16.03.2006

REVENUE ACCOUNT FOR THE YEAR ENDED 31ST MARCH 2017MISCELLANEOUS BUSINESS

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Page 2: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

(Rs. in ’000)

Particulars Schedule

For the Quarter

ended 31.Mar.17

For the Year

ended

31.Mar.17

For the Quarter

ended

31.Mar.16

For the Year

ended

31.Mar.16

1 OPERATING PROFIT/(LOSS)

(a) Fire Insurance - - - -

(b) Marine Insurance - - - -

(c) Miscellaneous Insurance 1,643,511 860,815 2,306,840 2,485,280

2 INCOME FROM INVESTMENTS

(a) Interest, Dividend & Rent – (Gross) 129,494 357,858 52,532 158,865

(b) Profit on sale of investments 13,475 24,581 19,637 19,776

Less: Loss on sale of investments - - - -

3 OTHER INCOME - - - -

TOTAL (A) 1,786,479 1,243,254 2,379,009 2,663,921

4 PROVISIONS (Other than taxation)

(a) For diminution in the value of investments - - - -

(b)  For doubtful debts - - - -

(c)  Others - - - -

5 OTHER EXPENSES

(a) Expenses other than those related to

Insurance Business - - - -

(b) Bad debts written off - - 830,326 830,326

(c)  Others - - - -

Sweat Equity Shares Pending Allotment 37,315 37,315 11,998 11,998

Key Management Personnel Remuneration 25,552 25,552 - -

Management Expenses Allocated - - 451,696 451,696

Donation 250 950 370 4,143

TOTAL (B) 63,117 63,817 1,294,390 1,298,163

Profit Before Tax (A - B) 1,723,363 1,179,437 1,084,619 1,365,759

Provision for Taxation

(a) Current Tax 258,282 258,282 141,480 141,480

Less: MAT Entitlement Credit (258,282) (258,282) (141,480) (141,480)

(b) Deferred Tax - - - -

Profit After Tax 1,723,363 1,179,437 1,084,619 1,365,759

APPROPRIATIONS

(a) Interim dividends paid during the year - - - -

(b) Proposed final dividend - - - -

(c) Dividend distribution tax - - - - (d)  Transfer Contingency reserve for Unexpired

Risk - - - -

Balance of profit / (loss) brought forward from last year - (3,586,431) - (4,952,190)

Balance carried forward to Balance Sheet 1,723,363 (2,406,994) 1,084,619 (3,586,431)

Significant accounting policies - - - -

Notes to financial statements - - - -

Earnings per share - Basic - 2.77 - 3.68

- Diluted - 2.77 - 3.68

Place: Chennai – 34

Date: 25-May-2017

FORM NL-2-B-PL

STAR HEALTH AND ALLIED INSURANCE COMPANY LIMITED

Registration No. and Date of Registration with the IRDA : 129/16.03.2006

PROFIT AND LOSS ACCOUNT FOR THE YEAR ENDED 31ST MARCH 2017

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Page 3: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

(Rs. in ’000)

Particulars

Schedul

e

As on

31.Mar.17

As on

31.Mar.16

SOURCES OF FUNDS

SHARE CAPITAL 8 4,555,761 3,869,921

SHARE APPLICATION MONEY - -

RESERVES AND SURPLUS 10 5,745,592 3,317,550

FAIR VALUE CHANGE ACCOUNT - -

BORROWINGS 11 - -

DEFERRED TAX LIABILITY - -

TOTAL 10,301,353 7,187,471

APPLICATION OF FUNDS

INVESTMENTS 12& 12A 14,284,773 8,067,147

LOANS 13 - -

FIXED ASSETS 14 838,073 654,127

CURRENT ASSETS

Cash and Bank Balances 15 3,311,056 2,719,394 Advances and Other Assets 16 3,692,238 2,280,416

Sub-Total (A) 7,003,294 4,999,810

CURRENT LIABILITIES 17 2,781,623 2,381,274

PROVISIONS 18 11,450,158 7,738,771

Sub-Total (B) 14,231,781 10,120,045

NET CURRENT ASSETS (C) = (A - B) (7,228,487) (5,120,235)

MISCELLANEOUS EXPENDITURE

(to the extent not written off or adjusted) 19 - -

DEBIT BALANCE IN PROFIT AND LOSS ACCOUNT 2,406,995 3,586,431

TOTAL 10,301,353 7,187,471

Place: Chennai – 34

Date: 25-May-2017

FORM NL-3-B-BSSTAR HEALTH AND ALLIED INSURANCE COMPANY LIMITED

Registration No. and Date of Registration with the IRDA : 129/16.03.2006

BALANCE SHEET AS AT 31ST MARCH 2017

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Page 4: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

FORM NL-4-PREMIUM SCHEDULE

PREMIUM EARNED [NET]

MISCELLANEOUS BUSINESS

(Rs. in ’000)

Particulars

For the Quarter

ended 31.Mar.17

For the Year

ended

31.Mar.17

For the Quarter

ended 31.Mar.16

For the Year

ended

31.Mar.16

Premium from direct business written 11,901,704 29,600,529 7,212,856 20,073,425

Add: Premium on reinsurance accepted 1,030 1,399 390 2,938

Less : Premium on reinsurance ceded 894,096 6,770,306 770,004 4,678,890

Net Premium 11,008,638 22,831,622 6,443,242 15,397,473

Adjustment for change in reserve for unexpired risks 4,034,416 3,717,074 811,234 258,757

Total Premium Earned (Net) 6,974,222 19,114,548 5,632,008 15,138,716

All premium written, less reinsurance, is from business in India.

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

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FORM NL-5 - CLAIMS SCHEDULE

CLAIMS INCURRED [NET]

MISCELLANEOUS BUSINESS

(Rs. in ’000)

Particulars

For the Quarter

ended 31.Mar.17

For the Year

ended

31.Mar.17

For the Quarter

ended 31.Mar.16

For the Year

ended

31.Mar.16

CLAIMS PAID

Direct 4,392,282 14,870,947 3,123,141 10,652,298

Add :Re-insurance accepted (78) 1,636 243 1,154

Less :Re-insurance Ceded 1,019,398 3,276,963 1,009,385 2,554,183

NET CLAIMS PAID 3,372,806 11,595,620 2,113,999 8,099,269

Add Claims Outstanding at the end of the year 1,259,070 1,259,070 1,287,605 1,287,605

Less Claims Outstanding at the beginning 1,395,381 1,287,605 1,201,596 1,241,332

TOTAL CLAIMS PAID 3,236,495 11,567,085 2,200,009 8,145,542

All claims paid, less reinsurance, are to claimants in India.

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

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FORM NL-6-COMMISSION SCHEDULE

COMMISSION

MISCELLANEOUS BUSINESS

(Rs. in ’000)

Particulars

For the Quarter

ended 31.Mar.17

For the Year ended

31.Mar.17

For the Quarter

ended

31.Mar.16

For the Year

ended

31.Mar.16

Direct 1,304,996 3,356,042 844,527 2,216,965

Add: Re-insurance Accepted 258 350 97 735

Less: Commission on Re-insurance Ceded 947,013 2,403,450 778,005 1,607,114

Net Commission 358,241 952,942 66,619 610,586

Break-up of the expenses (Gross) incurred to procure

Business :

Agents 1,171,936 3,097,701 781,695 2,105,581

Brokers 95,246 188,166 23,217 67,837

Corporate Agency 19,317 34,656 32,578 36,510

Referral - - - -

Others 18,497 35,518 7,037 7,037

TOTAL 1,304,996 3,356,042 844,527 2,216,965

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FORM NL-7-OPERATING EXPENSES SCHEDULE

OPERATING EXPENSES RELATED TO INSURANCE BUSINESS

(Rs. in ’000)

S.No: Particulars

For the Quarter

ended 31.Mar.17

For the Year

ended

31.Mar.17

For the Quarter

ended 31.Mar.16

For the Year

ended

31.Mar.16

1 Employees’ remuneration & welfare benefits 1,531,718 4,846,436 1,425,408 3,676,247

2 Travel, conveyance and vehicle running expenses 36,570 128,360 53,186 110,064

3 Training expenses 15,765 84,040 12,372 51,766

4 Rents, rates & taxes 131,736 406,656 128,570 300,978

5 Repairs & Maintenance 4,960 163,112 29,674 97,363

6 Printing & Stationery 58,027 177,382 78,190 170,956

7 Communication 44,861 122,776 46,507 90,180

8 Legal & professional charges 28,884 105,649 57,668 92,572

9 Auditors' fees, expenses etc

(a) as auditor 2,000 3,055 3,000 3,000

(b) as adviser or in any other capacity, in respect of - - - -

(i) Taxation matters 2,000 2,000 1,000 1,000

(ii) Insurance matters - - - -

(iii) Management services; and - - - -

(c) in any other capacity - 1,156 - 1,000

(d) out of pocket expenses 712 1,315 207 707

10 Advertisement and publicity 227,670 603,825 199,375 469,279

11 Interest & Bank Charges 7,408 30,085 10,399 24,201

12 Others

- Director's Sitting Fees 251 1,105 200 650

- Software Expenses 67,579 198,219 76,785 171,725

- Miscellaneous Expenses 17,702 129,582 40,437 124,292

- In House Claim Processing Cost (337,470) (847,886) (578,575) (578,575)

- Management Expenses allocated to Profit and Loss account - - (451,696) (451,696)

13 Depreciation 54,729 200,818 52,761 174,963

TOTAL 1,895,102 6,357,684 1,185,469 4,530,672

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

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Page 8: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

FORM NL-8-SHARE CAPITAL SCHEDULE

SHARE CAPITAL(Rs. in ’000)

ParticularsAs on

31.Mar.17As on

31.Mar.16

1 Authorised Capital 6,000,000 6,000,000

600,000,000 (Previous Yr - 600,000,000) Equity Shares of Rs 10/- each

2 Issued Capital 4,555,761 3,869,921

455,576,106 (Previous Yr - 386,992,109) Equity Shares of Rs10/- each

3 Subscribed Capital 4,555,761 3,869,921

455,576,106 (Previous Yr - 386,992,109) Equity Shares of Rs10/- each

4 Called-up / paid up Capital 4,555,761 3,869,921

455,576,106(Previous Yr - 386,992,109) Equity Shares of Rs10/- each

Less : Calls unpaid - -

Add : Equity Shares forfeited (Amount originally paid up) - -

Less : Par Value of Equity Shares bought back - -

Less : Preliminary Expenses - -

Expenses including commission or brokerage on - -

Underwriting or subscription of shares - -

TOTAL 4,555,761 3,869,921

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

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Page 9: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

FORM NL-9-PATTERN OF SHAREHOLDING SCHEDULE

SHARE CAPITAL - PATTERN OF SHAREHOLDING [As certified by the Management]

Number of Shares % of Holding Number of Shares% of

Holding

Promoters 248,322,744 54.51% 246,312,117 63.65%

Others 207,253,362 45.49% 140,679,992 36.35%

TOTAL 455,576,106 100% 386,992,109 100%

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

Shareholder

As on 31.Mar.17 As on 31.Mar.16

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Page 10: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

FORM NL-10-RESERVE AND SURPLUS SCHEDULE

RESERVES AND SURPLUS(Rs. in ’000)

Particulars

As on

31.Mar.17

As on

31.Mar.16

1 Capital Reserve - -

2 Capital Redemption Reserve - -

3 Share Premium 5,745,592 3,317,550

4 General Reserves - -

Less: Debit balance in Profit and Loss Account - -

Less: Amount utilized for Buy-back - -

5 Catastrophe Reserve - -

6 Other Reserves - -

7 Balance of Profit in Profit & Loss Account - -

TOTAL 5,745,592 3,317,550

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

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Page 11: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

FORM NL-11-BORROWINGS SCHEDULE

BORROWINGS(Rs. in ’000)

ParticularsAs on

31.Mar.17As on

31.Mar.16

1 Debentures/ Bonds - -

2 Banks - -

3 Financial Institutions - -

4 Others (to be specified) - -

TOTAL - -

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

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Page 12: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

FORM NL-12-INVESTMENT SCHEDULE

INVESTMENTS(Rs. in ’000)

ParticularsAs on

31.Mar.17As on

31.Mar.16

LONG TERM INVESTMENTS

1Government securities and Government guaranteed bonds including Treasury Bills * 2,701,042 770,127

2 Other Approved Securities - -

3 Other Investments

(a) Shares - -

(aa) Equity - -

(bb) Preference - -

( b) Mutual Funds - -

(c)   Derivative Instruments - -

(d)  Debentures/ Bonds 889,845 310,637

(e) Other Securities (to be specified) - -

(f) Subsidiaries - -

(g) Investment Properties-Real Estate 9,541 5,524

4 Investments in Infrastructure and Social Sector 1,751,369 504,837

5 Other than Approved Investments - 53,957

SHORT TERM INVESTMENTS

6Government securities and Government guaranteed bonds including Treasury Bills 380 76,893

7 Other Approved Securities - -

8 Other Investments

(a) Shares - -

(aa) Equity - -

(bb) Preference - -

(b) Mutual Funds - 30,800

(a)    Derivative Instruments - -

(b)    Debentures / Bonds 38,036 11,000

(c)    Other Securities - -

(d)   Subsidiaries - -

(e)    Investment Properties-Real Estate - -

9 Investments in Infrastructure and Social Sector 38,000 10,997

10 Other than Approved Investments - -

TOTAL 5,428,214 1,774,772

Aggregate Market Value of Quoted Investments other than

Equity Shares 5,504,290 1,756,297

Aggregate Book Value of Quoted Investments other than

Equity Shares 5,418,672 1,738,448

Aggregate Book Value of Un-Quoted Investments 9,541 5,524

Aggregate Market Value of Investment Properties 9,541 5,524

Historical cost of Mutual Funds valued on Fair Value basis - 30,800

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

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FORM NL-12A-INVESTMENT SCHEDULE

INVESTMENTS(Rs. in ’000)

ParticularsAs on

31.Mar.17As on

31.Mar.16

LONG TERM INVESTMENTS

1Government securities and Government guaranteed bonds including Treasury Bills * 4,406,963 2,730,451

2 Other Approved Securities - -

3 Other Investments

(a) Shares - -

(aa) Equity - -

(bb) Preference - -

( b) Mutual Funds - -

(c)   Derivative Instruments - -

(d)  Debentures/ Bonds 1,451,853 1,101,350

(e) Other Securities (to be specified) - -

(f) Subsidiaries - -

(g) Investment Properties-Real Estate 15,567 19,584

4 Investments in Infrastructure and Social Sector 2,857,497 1,789,877

5 Other than Approved Investments - 191,301

SHORT TERM INVESTMENTS

6Government securities and Government guaranteed bonds including Treasury Bills 620 272,619

7 Other Approved Securities - -

8 Other Investments

(a) Shares - -

(aa) Equity - -

(bb) Preference - -

(b) Mutual Funds - 109,200

(a)    Derivative Instruments - -

(b)    Debentures / Bonds 62,059 39,000

(c)    Other Securities - -

(d)   Subsidiaries - -

(e)    Investment Properties-Real Estate - -

9 Investments in Infrastructure and Social Sector 62,000 38,991

10 Other than Approved Investments - -

TOTAL 8,856,559 6,292,374

Aggregate Market Value of Quoted Investments other than

Equity Shares 8,980,683 6,226,871

Aggregate Book Value of Quoted Investments other than

Equity Shares 8,840,992 6,163,589

Aggregate Book Value of Un-Quoted Investments 15,567 19,584

Aggregate Market Value of Investment Properties 15,567 19,584

Historical cost of Mutual Funds valued on Fair Value basis - 109,200

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

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FORM NL-13-LOANS SCHEDULE

LOANS(Rs. in ’000)

ParticularsAs on

31.Mar.17As on

31.Mar.16

1 SECURITY-WISE CLASSIFICATION

Secured

(a) On mortgage of property - -

(aa)  In India - -

(bb) Outside India - -

(b) On Shares, Bonds, Govt. Securities - -

(c) Others (to be specified) - -

Unsecured - -

TOTAL - -

2 BORROWER-WISE CLASSIFICATION

(a) Central and State Governments - -

(b) Banks and Financial Institutions - -

(c) Subsidiaries - -

(d) Industrial Undertakings - -

(e) Others (Inter Corporate Deposit) - -

TOTAL - -

3 PERFORMANCE-WISE CLASSIFICATION

(a) Loans classified as standard - -

(aa)  In India - -

(bb) Outside India - -

(b) Non-performing loans less provisions - -

(aa)  In India - -

(bb) Outside India - -

TOTAL - -

4 MATURITY-WISE CLASSIFICATION

(a) Short Term - -

(b) Long Term - -

TOTAL - -

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

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FORM NL-14-FIXED ASSETS SCHEDULE

FIXED ASSETS

(Rs. in ’000)

Particulars

Opening Additions Deductions Closing

Upto Last

Year For The Year

On Sales /

Adjustments To Date

As at year

ended Mar 17

As at year ended

Mar 16

1 Goodwill - - - - - - - - - -

2 Intangibles - IT Software 770,923 112,657 - 883,580 546,396 76,573 - 622,969 260,611 224,527

3 Land - Freehold 75,600 - - 75,600 - - - - 75,600 75,600

4 Leasehold Property - - - - - - - - - -

5 Buildings - - - - - - - - - -

6 Furniture & Fittings 165,587 93,060 - 258,646 69,339 27,487 - 96,826 161,820 96,247

7 Information Technology

Equipment

508,907 83,374 - 592,281 335,285 70,998 - 406,283 185,998 173,622

8 Vehicles 17,078 3,032 1,959 18,151 10,349 1,987 1,634 10,702 7,449 6,729

9 Office Equipment 137,316 56,619 199 193,736 93,398 23,012 127 116,283 77,453 43,918

10 Others -

Temporary Construction 2,567 - - 2,567 1,074 761 - 1,835 732 1,493

Total 1,677,977 348,742 2,158 2,024,561 1,055,841 200,818 1,761 1,254,898 769,664 622,136

Capital work in progress 31,991 36,418 - 68,409 - - - - 68,409 31,991

Grand Total 1,709,968 385,160 2,158 2,092,970 1,055,841 200,818 1,761 1,254,898 838,073 654,127

Previous Year 1,465,531 463,127 218,690 1,709,968 880,877 174,963 - 1,055,840 - -

Cost/ Gross Block Net BlockDepreciation

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

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FORM NL-15-CASH AND BANK BALANCE SCHEDULE

CASH AND BANK BALANCES(Rs. in ’000)

Particulars

As on

31.Mar.17

As on

31.Mar.16

1 Cash (including cheques, drafts and stamps) 1,038,440 501,852

2 Bank Balances

(a) Deposit Accounts

(aa) Short-term (due within 12 months) 456,100 878,400

(bb) Others 568,800 898,000

(b) Current Accounts 1,247,716 441,142

(c) Others (to be specified) - -

3 Money at Call and Short Notice

(a) With Banks - -

(b) With other Institutions - -

4 Others (Remittance in Transit) - -

TOTAL 3,311,056 2,719,394

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

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FORM NL-16-ADVANCES AND OTHER ASSETS SCHEDULE

ADVANCES AND OTHER ASSETS(Rs. in ’000)

ParticularsAs on

31.Mar.17As on

31.Mar.16

A ADVANCES

1 Reserve deposits with ceding companies - -

2 Application money for investments - -

3 Prepayments 55,053 46,656

4 Advances to Directors/Officers - -

5Advance tax paid and taxes deducted at source (Net of

Provisions for Tax amounting :NIL ; Previous year :NIL) - -

6 Others

- Travel Advance 393 380

- Rental Advance 188,339 146,885

- Telephone Deposit 429 401

- Staff Advance 35,739 34,060

- Other Advances 82,199 33,419

- Security Deposits 22,425 17,939

TOTAL (A) 384,576 279,740

B OTHER ASSETS

1 Income accrued on investments 498,664 373,284

2 Outstanding Premiums 360,800 389,109

3 Agents’ Balances - -

4 Foreign Agencies Balances - -

5Due from other entities carrying on insurance business (including reinsurers) 1,903,752 1,080,520

6 Due from subsidiaries/ holding - -

7 Deposit with RBI - -

[Pursuant to section 7 of Insurance Act, 1938] - -

8 Others - -

- Service Tax Input Credit 27,983 16,283

- Service Tax on Collection 116,701 -

- MAT Credit Entitlement 399,762 141,480

TOTAL (B) 3,307,662 2,000,676

TOTAL (A+B) 3,692,238 2,280,416

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

Page 17

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FORM NL-17-CURRENT LIABILITIES SCHEDULE

CURRENT LIABILITIES(Rs. in ’000)

ParticularsAs on

31.Mar.17As on

31.Mar.16

1 Agents’ Balances 330,781 191,410

2 Balances due to other insurance companies 9,945 2,533

3 Deposits held on re-insurance ceded - -

4 Premiums received in advance 173,682 86,517

5 Unallocated Premium 88,995 66,600

6 Sundry creditors 485,770 676,059

7 Due to subsidiaries/ holding company - -

8 Claims Outstanding 1,560,951 1,287,605

9 Due to Officers/ Directors - -

10 Unclaimed Amount of policyholders 12,952 8,115

11 Others - -

-Premium Deposit on Corporate Accounts 118,547 62,435

TOTAL 2,781,623 2,381,274

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

Page 18

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FORM NL-18-PROVISIONS SCHEDULE

PROVISIONS(Rs. in ’000)

ParticularsAs on

31.Mar.17As on

31.Mar.16

1 Reserve for Unexpired Risk 11,415,811 7,698,737

2

For taxation (less advance tax paid and taxes deducted at source Rs.179,662 ; Previous year NIL) 16,977 26,478

3 For proposed dividends - -

4 For dividend distribution tax - -

5 Others - Provision for Gratuity 17,370 13,556

TOTAL 11,450,158 7,738,771

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

Page 19

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FORM NL-19 MISC EXPENDITURE SCHEDULE

MISCELLANEOUS EXPENDITURE(To the extent not written off or adjusted)

(Rs. in ’000)

Particulars

As on

31.Mar.17

As on

31.Mar.16

1Discount Allowed in issue of shares/ debentures - -

2 Others - -

TOTAL - -

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

Page 20

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FORM NL-20

31st March 2017 31st March 2016

(Rs.’000) (Rs.’000)Cash flows from operating activities

Premium received from policyholders,

including advance receipts 29,800,748 20,025,814

Other receipts - -

Payments to the re-insurers, net of

commissions and claims (1,603,831) (1,301,582)

Payments to co-insurers, net of claims recovery - -

Payments of claims (14,871,593) (10,654,263)

Payments of commission and brokerage (3,226,801) (2,156,006)

Payments of other operating expenses (6,392,912) (4,609,628)

Preliminary and pre-operative expenses - - Deposits, advances and staff loans (96,439) (4,098)

Income taxes paid (Net) (267,782) (65,780)

Service tax paid (128,401) 21,574 Other payments - -

Cash flows before extraordinary items 3,212,989 1,256,031

Cash flow from extraordinary operations - -

Net cash flow from operating activities 3,212,989 1,256,031

Cash flows from investing activitiesPurchase of fixed assets (385,160) (244,437)

Proceeds from sale of fixed assets 517 -

Purchases of investments (8,066,002) (2,473,341)

Loans disbursed - - Sales of investments 2,634,233 200,390

Repayments received - - Rents/Interests/Dividends received 847,280 594,501

Investments in money market instruments and in liquid mutual funds (Net) - -

Expenses related to investments (601) (370)

Net cash flow from investing activities (4,969,733) (1,923,258)

Cash flows from financing activitiesProceeds from issuance of share capital 3,099,906 805,929

Proceeds from borrowing - -

Repayments of borrowing - - Interest/dividends paid - -

Net cash flow from financing activities 3,099,906 805,929

Effect of Foreign exchange rates on Cash

and Cash Equivalents, net - -

Net increase/ (decrease) in cash and cash

equivalents: 1,343,162 138,703

Cash and Cash equivalents at the beginning of

the year 942,994 804,291

Cash and cash equivalents at the end of the

year * 2,286,156 942,994

RECEIPTS AND PAYMENTS ACCOUNT FOR THE YEAR ENDED 31st MARCH 2017

PARTICULARS

Note * Fixed Deposit of Rs.10,24,900 thousands (Previous year- Rs.17,76,400 thousands) shown

under schedule 11 of financial statements considered under investing activities. Page 21

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FORM NL-21 Statement of Liabilities

Insurer: Date: 31-Mar-17

Rs.In Lakhs

Reserve Gross Reserve Net Reserve

Unearned Premium Reserve (UPR)…..(a) 148,002.64 114,158.11 Premium Deficiency Reserve (PDR)….(b) - - Unexpired Risk Reserve (URR)….(c) = (a)+(b) 148,002.64 114,158.11 Outstanding Claim Reserve (other than IBNR reserve)….(d) 14,210.03 13,504.51 IBNR Reserve……..(e) 3,000.00 2,105.00

Total Reserve for Technical Liabilities ….(f)=©+(d)+(e) 165,212.67 129,767.62

Statement of Liabilities

PERIODIC DISCLOSURES

Star Health and Allied Insurance Co Ltd

Page 22

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FORM NL-22 GROSS DIRECT PREMIUM UNDERWRITTEN FOR THE QUARTER: JAN TO MAR '17

Insurer: Date: 31-Mar-17

Rs.In Lakhs

For The

Qtr

Upto The

Qtr For The Qtr

Upto The

Qtr

For The

Qtr

Upto The

Qtr For The Qtr Upto The Qtr

Andhra Pradesh 74 196 2,372 6,255 14 52 2,459 6,504

Arunachal Pradesh - - - - - - - -

Assam 4 8 246 652 0 2 249 661

Bihar 1 4 392 915 0 2 393 920

Chattisgarh 4 11 382 901 0 1 387 914

Goa - - - - - - - -

Gujarath 157 475 2,690 7,476 18 127 2,866 8,078

Haryana 82 219 2,953 7,762 9 43 3,044 8,023

Himachal Pradesh 3 6 74 187 1 4 77 197

Jammu & Kashmir 4 9 342 817 2 5 348 832

Jharkand 3 18 824 1,988 1 3 828 2,009

Karnataka 380 1,063 10,757 27,264 18 89 11,155 28,416

Kerala 139 378 10,500 29,116 12 56 10,651 29,550

Madhya Pradesh 46 151 3,496 8,999 5 34 3,548 9,184

Maharashtra 907 2,338 26,181 67,004 32 156 27,120 69,499

Manipur - - - - - - - -

Meghalaya - - - - - - - -

Mizoram - - - - - - - -

Nagaland - - - - - - - -

Orissa 36 77 1,333 3,267 1 7 1,371 3,351

Punjab 66 197 1,769 4,601 21 103 1,856 4,900

Rajasthan 126 284 2,591 6,081 6 29 2,722 6,394

Sikkim - - - - - - - -

Tamil Nadu 1,075 2,703 24,342 51,033 43 193 25,460 53,928

Telangana 131 387 4,276 11,837 18 88 4,425 12,312

Tripura - - - - - - - -

Uttar Pradesh 43 135 5,166 13,545 7 41 5,216 13,721

Uttarkhand 38 97 1,505 3,693 3 14 1,546 3,805

West Bengal 59 132 5,027 13,394 3 18 5,089 13,545

Andaman & Nicobar Is. - - - - - - - -

Chandigarh 8 16 374 956 6 27 388 999

Dadra & Nagra Haveli - - - - - - - -

Daman & Diu - - - - - - - -

Delhi 80 193 7,327 17,030 13 68 7,421 17,291

Lakshadweep - - - - - - - -

Puducherry 36 87 362 878 2 8 399 973

TOTAL--------------------------> 3,502 9,185 115,281 285,652 234 1,169 119,017 296,005

Personal Accident Health Insurance

Overseas Medical

Insurance Grand Total

PERIODIC DISCLOSURES

STAR HEALTH AND ALLIED INSURANCE CO LTD

STATES

Page 23

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FORM NL-23 Reinsurance Risk Concentration

Insurer: STAR HEALTH AND ALLIED INSURANCE CO LTD Date: 31-Mar-17

Rs.In Lakhs

ProportionalNon-

Proportional Facultative

1 No. of Reinsurers with rating of AAA and above Nil - - - -

2 No. of Reinsurers with rating AA but less than AAA Nil - - - -

3 No. of Reinsurers with rating A but less than AA Nil - - - -

4 No. of Reinsurers with rating BBB but less than A 1 (GIC -Re) 67,703 - - 100%

5 No. of Reinsurres with rating less than BBB Nil - - - -

6 Total 1 67,703 - - 100%

PERIODIC DISCLOSURES

Reinsurance Risk Concentration

No. of reinsurers

Premium ceded to reinsurersPremium ceded to reinsurers / Total

reinsurance premium ceded (%)

Reinsurance PlacementsS.No.

Page 24

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FORM NL-24 Ageing of Claims

Insurer: Date: 31-Mar-17

Rs. In Lakhs

Line of BusinessTotal No. of

claims paid

Total amount of

claims paid

1 month 1 - 3 months 3 - 6 months 6 months - 1 year > 1 year (for the Qtr)

1 Fire - - - - - - -

2 Marine Cargo - - - - - - -

3 Marine Hull - - - - - - -

4 Engineering - - - - - - -

5 Motor OD - - - - - - -

6 Motor TP - - - - - - -

7 Health 103,013 1,997 237 54 3 105,304 43,049

8 Overseas Travel 10 31 9 10 2 62 155

9 Personal Accident 589 - - - - 589 719

PERIODIC DISCLOSURES

Ageing of Claims

Sl.No.

No. of claims paid

Star Health and Allied Insurance Co Ltd

Page 25

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FORM NL-25 : Quarterly claims data for Non-Life

Insurer: Star Health and Allied Insurance Co Ltd Date: 31-Mar-17

No. of claims only

Sl. No. Claims Experience HealthOverseas

Travel

Personal

AccidentTotal

1 Claims O/S at the beginning of the period 36442 353 484 37279

2 Claims reported during the period 122931 116 1196 124243

3 Claims Settled during the period 105304 62 589 105955

4 Claims Repudiated during the period 14699 153 159 15011

5 Claims closed during the period 10462 2 372 10836

6 Claims O/S at End of the period 28908 252 560 29720

Less than 3months 27621 66 555 28242

3 months to 6 months 804 61 2 867

6months to 1 year 411 66 2 479

1year and above 72 59 1 132

PERIODIC DISCLOSURES

Page 26

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FORM NL-26 - CLAIMS INFORMATION - GI SM Table I

Insurer : Star Health and Allied Insurance Co Ltd

Solvency for the year ended as on 31.03.2017

Required solvency margin based on net premium and net incurred claims Rs In Lakhs

Gross Premium Net Premium

Gross Incurred claim

Net Incurred Claim

1 Fire - - - - - - - 2 Marine Cargo - - - - - - - 3 Marine Hull - - - - - - - 4 Motor - - - - - - - 5 Engineering - - - - - - - 6 Aviation - - - - - - - 7 Laibilities - - - - - - - 8 Rural - - - - - - - 9 Health 286,709.87 221,292.86 149,249.25 113,746.91 44,258.57 34,124.07 44,258.57

10 Others 9,309.40 7,023.35 2,515.36 1,923.94 1,404.67 577.18 1,404.67 Total 296,019.27 228,316.21 151,764.61 115,670.85 45,663.24 34,701.25 45,663.24

RSM-2 RSMItem No. Description RSM-1

PREMIUM CLAIM

Page 28: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

FORM NL-27 Offices Information For Non-Life

Insurer: Date: 31-Mar-17

Sl. No.

12

3Out of approvals of previous year

4Out of approvals of this year

5

67

8

9 No. of urban branches 363

No of branches at the end of the Quarter 366

No. of branches approved but not opened 41

No. of rural branches 3

No. of branches approved during the year 58

No. of branches opened during

the Quarter

0

9

No. of branches closed during the Quarter 0

PERIODIC DISCLOSURES

STAR HEALTH AND ALLIED INSURANCE CO LTD

Office Information Number

No. of offices at the beginning of the Quarter 357

Page 28

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FORM NL-28-STATEMENT OF ASSETS - 3B

Company Name & Code: Star Health And Allied Insurance Co Ltd / 129

Statement as on: 31.Mar.2017

Statement of Investment Assets (General Insurer, Re-insurers)

(Business within India)

Periodicity of Submission: Quarterly Rs.In Lakhs

No PARTICULARS SCH AMOUNT

1 Investments 8 142,847.73

2 Loans 9 -

3 Fixed Assets 10 8,380.42

4 Current Assets

a. Cash & Bank Balance 11 33,110.41

b. Advances & Other Assets 12 36,826.29

5 Current Liabilities

a. Current Liabilities 13 27,803.37

b. Provisions 14 114,331.81

c. Misc. Exp not Written Off 15 -

d. Debit Balance of P&L A/c 23,983.85

Application of Funds as per Balance Sheet (A) 387,283.89

Less: Other Assets SCH Amount

1 Loans (if any) 9 -

2 Fixed Assets (if any) 10 8,380.42

3 Cash & Bank Balance (if any) 11 22,861.41

4 Advances & Other Assets (if any) 12 36,826.29

5 Current Liabilities 13 27,803.37

6 Provisions 14 114,331.81

7 Misc. Exp not Written Off 15 -

8 Debit Balance of P&L A/c 23,983.85

TOTAL

(B)234,187.16

'Investment Assets' As per FORM 3B (A-B) 153,096.73

Balance FRSM+

(a) (b) (c) d = (b+c) (e) (d + e)

1 G.Sec. Not less

than 20%

- 27,014.22 44,075.83 71090.05 4643.47 - 71,090.05 71732.16

2 G. Sec or other Approved Sec. (Incl. (1) above) Not less

than 30%

- 27,014.22 44,075.83 71090.05 4643.47 - 71,090.05 71,732.16

3 Investment subject to Exposure Norms - - - - - - - -

a..Housing and Loans to SG for Housing and Fire

Fighting Equipments.

Not less

than 15%

- - - - - - - -

1) Approved Investments - 7,185.32 11,723.42 18908.74 1235.08 - 18,908.74 19420.03

2) Other Investments - - - - - - - -

b. Infrastructure Investments. - - - - - - - -

1) Approved Investments - 17,893.69 29,194.97 47088.66 3075.75 - 47,088.66 47559.28

2) Other Investments - - - - - - - -

c..Approved Investments - 6,083.53 9,925.75 16009.28 1045.70 - 16,009.28 16118.39

d..Other Investments (not exceeding 25%) - - - - - - - -

Total Investment Assets 100% - 58,176.76 94,919.97 153,096.73 10,000.00 - 153,096.73 154,829.86

N.Jayaraman -CIO

25-May-2017

Not

Exceeding

55%

Certification

Certified that the information given herein are correct and complete to the best of my knowledge and

belief and nothing has been concealed or suppressed.

Full Name & Designation

Book Value

(SH + PH) % Actual

FVC

AmountTotal

Market ValueNo 'Investment' represented as Reg. %

SHPH

Page 29

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FORM NL-29 Details Regarding Debt Securities

Insurer: Date: 31-Mar-17

Rs.In Lakhs

As at

31.Mar.17

As % of total

for this class

As at

31.Mar.16

As % of total

for this class

As at

31.Mar.17

As % of total

for this class

As at

31.Mar.16

As % of total

for this class

Break down by credit rating

AAA rated 78,292.12 54.05 40,918.26 51.26 76,612.09 53.73 40,519.48 51.28

AA or better - - - - - - - -

Rated below AA but above A - - - - - - - -

Rated below A but above B - - - - - - - -

Any other 66,557.61 45.95 38,913.43 48.74 65,984.56 46.27 38,500.90 48.72

144,849.72 100.00 79,831.69 100.00 142,596.65 100.00 79,020.38 100.00

BREAKDOWN BY

RESIDUALMATURITY

Up to 1 year 2,021.51 1.40 5,518.83 6.91 2,010.96 1.41 5,510.33 6.97

More than 1 year and upto 3 years 9,454.62 6.53 9,966.35 12.48 9,187.98 6.44 9,772.19 12.37

More than 3years and up to 7years 21,312.34 14.71 16,412.66 20.56 20,605.77 14.45 16,181.50 20.48

More than 7 years and up to 10

years 56,814.56 39.22 29,619.50 37.10 55,568.74 38.97 29,277.48 37.05

above 10 years 55,246.70 38.14 18,314.35 22.94 55,223.20 38.73 18,278.88 23.13

144,849.72 100.00 79,831.69 100.00 142,596.65 100.00 79,020.38 100.00

Breakdown by type of the issurer

a. Central Government 66,557.61 45.95 38,913.43 48.74 65,984.56 46.27 38,500.90 48.72

b. State Government - - - - - - - -

c. Corporate Bonds 78,292.12 54.05 40,918.26 51.26 76,612.09 53.73 40,519.48 51.28

d. Deposits with Banks - - - - - - - -

e. Mutual Funds - - - - - - - -

e. Others - - - - - - - -

144,849.72 100.00 79,831.69 100.00 142,596.65 100.00 79,020.38 100.00

Note

1. In case of a debt instrument is rated by more than one agency, then the lowest rating will be taken for the purpose of classification.

PERIODIC DISCLOSURES

Detail Regarding debt securities

MARKET VALUE BOOK VALUE

2. Market value of the securities will be in accordnace with the valuation method specified by the Authority under Accounting/ Investment regulations.

STAR HEALTH AND ALLIED INSURANCE CO LTD

Page 30

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FORM NL-30 Analytical Ratios

Insurer: Star Health And Allied Insurance Co Ltd Date: 31-Mar-17

Sl.No. ParticularUpto The

Quarter

Upto The Quarter Of The

Prceeding Year

1 Gross Premium Growth Rate 47% 37%

2 Gross Premium to shareholders' fund ratio 3.75 5.57

3 Growth rate of shareholders'fund 119% 154%

4 Net Retention Ratio 77% 77%

5 Net Commission Ratio 4% 4%

6Expense of Management to Gross Direct

Premium Ratio0.33 0.36

7 Combined Ratio 0.93 0.90

8 Technical Reserves to net premium ratio 0.57 0.58

9 Underwriting balance ratio 1% 12%

10 Operationg Profit Ratio 0.05 0.17

11 Liquid Assets to liabilities ratio 0.27 0.37

12 Net earning ratio 0.05 0.09

13 Return on net worth ratio 0.15 0.38

14Available Solvency Margin Ratio to Required

Solvency Margin Ratio1.61 5.99

15 NPA Ratio

Gross NPA Ratio 0.00 0.00

Net NPA Ratio 0.00 0.00

1 (a) No. of shares 455,576,106 386,992,109

2 (b) Percentage of shareholding (Indian / Foreign) 63.55%/36.45% 74.34%/25.66%

3( c) %of Government holding (in case of public

sector insurance companies) - -

4

(a) Basic and diluted EPS before extraordinary

items (net of tax expense) for the period (not to be

annualized) 2.77 3.68

5

(b) Basic and diluted EPS after extraordinary items

(net of tax expense) for the period (not to be

annualized) 2.77 3.68

6 (iv) Book value per share (Rs) 17.33 9.31

PERIODIC DISCLOSURES

Analytical Ratios for Non-Life companies

Equity Holding Pattern for Non-Life Insurers

Page 31

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FORM NL-31: Related Party Transactions

Insurer: Date: 31-Mar-17

Rs In Lakhs

For the quarter

(Jan - Mar 17)

Upto the

period ended

Mar 17

For the quarter

(Jan - Mar 16)

Upto the

period ended

Mar 16

1 Mr.V.Jagannathan Chairman cum MD

Managerial

Remuneration 413.92 638.92 95.86 174.69

2 Mr.V.Jagannathan Chairman cum MD Share Capital 139.75 139.75 49.43 365.84

3 Mrs.Vasanthi Jagannathan

Spouse of Chairman

cum MD Share Capital - 10.64 121.95 121.95

4 Mrs.Sunantha Jagannathan

Daughter of

Chairman cum MD Share Capital - 21.27 - -

*including the premium flow through Assocaites/ Group companies as an agent

PERIODIC DISCLOSURES

Related Party Transactions

Sl.No. Name of the Related Party

Nature of

Relationship with

the Company

Description of

Transactions /

Categories

Consideration paid / received*

Star Health and Allied Insurance Co Ltd

Page 32

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FORM NL-32

Insurer: Star Health and Allied Insurance Ltd Date: 31-Mar-17

List below the products and/or add-ons introduced during the period Jan to Mar'17

Sl. No. Name of Product Co. Ref. No. IRDA Ref.no. Class of

Business*

Category

of product

Date of

filing of

Product

Date IRDA

confirmed

filing /

approval

1CSC Personal Accident Insurane

(Individual)129

IRDAI/HLT/SHAI/

P-

P(CSC)/V.I/56/20

16-17

MiscellaneousPersonal

Accident25.08.2016 25.01.2017

2 Jet Privilege Group Health Insurance 129

IRDAI/HLT/SHAI/

P-

H(G)/V.I/67/2016-

17

Miscellaneous Health 01.03.2017 14.03.2017

PERIODIC DISCLOSURES

Products Information

Products Information

Page 33

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FORM NL-33 - SOLVENCY MARGIN -GI-SM

TABLE - II

Insurer: Star Health And Allied Insurance Co Ltd

Solvency for the year ended on 31.Mar.2017

Available Solvency Margin and Solvency Ratio(Rs. in Lacs)

Items Description Amount

(A) Policy Holder's FUNDS

Available Assets (as per Form IRDAI-GI-TA) 133,839.82

Deduct:

(B) Current Liabilities as per BS 3,941.77

(C ) Provisions as per BS 129,767.62

(D) Other Liabilities -

(E) Excess in Policyholders' Funds (A)-(B)-(C )-(D) 130.43

Shareholder's FUNDS

(F) Available Assets 82,030.86

Deduct:

(G) Other Liabilities 8,608.44

(H) Excess in Shareholders' Funds (F) - (G) 73,422.42

(I) Total Available Solvency Margin (ASM) (E) +(H) 73,552.85 18331.92

(J) Total Required Solvency Margin (RSM) 45,663.24

(K) Solvency Ratio ( Total ASM/Total RSM) 1.61

Page 34

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Insurer: Date: 31-Mar-17

Sl. No. Name of person Role/designation

1 Mr.V Jagannathan Chairman and Managing Director

2 Mr.D.R.Karthikeyan Director

3 Mr.D.C.Gupta Director

4 Dr.M.Y Khan Director

5 Mr.V P Nagarajan Director

6 Mr.Gautam Mago Nominee Director

7 Mr. Akhil Awasthi Nominee Director

8 Mr.Gagandeep Singh Chhina Nominee Director

9 Ms.Justice K B K Vasuki Director

10 Matteo Stefanel Nominee Director

11 Mr.S.Sundaresan Executive Director - Designated

12 Mr.V.Jayaprakash Executive Director - Designated

13 Dr.S.Prakash Senior Executive Director-Medical- Designated

14 Mr.Ramaswamy .S Chief Financial Officer

15 Mr.Kannan Unni .C.M Joint Executive Director - Company Secretary

16 Mr.Kumar .K.C Joint Executive Director- HR & Admin

17 Mr.Mallesh .A.M Joint Executive Director - Chief Risk Officer

18 Mr.Anand Roy Joint Executive Director - Marketing

19 Dr. Harikrishnan Joint Executive Director - Marketing

20 Mr. A G Gajapathy Joint Executive Director - Claims

21 Mr.Vishwajeet Mohnot Senior Vice President - Marketing

22 Mr.Srinivasan .H Vice President - Internal Audit

23 Mrs.Rama .D Vice President - Products

24 Mr. N.Jayaraman Chief Investment Officer

25 Mr.S.Surenther Chief of Internal Audit

26 Mr. Senthil Kumaran. R Vice President- Claims

27 Mr. Chinnaswami C N Vice President - Marketing

28 Mr. Shivakumar R Vice President- Claims

STAR HEALTH AND ALLIED INSURANCE CO LTD

BOD and Key Person information

Details of change in the

period

Page 35

Page 36: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

FORM NL-35-NON PERFORMING ASSETS-7A

Company Name & Code: Star Health and Allied Insurance Co Ltd / 129

Statement as on : 31.Mar.17

Details of Investment Portfolio

Periodicity of Submission : Quarterly Rs.In Lakhs

%Has there

been revision?Amount

Board

Approval Ref

NIL

Has there been any

Principal Waiver?COI

Company

Name

Instrumen

t Type

Interest RateTotal O/s

(Book

Value)

Default

Principal

(Book

Value)

Default

Interest

(Book

Value)

Classificatio

n

Provision

(%)

Provision

(Rs)

Name of the Fund

Principal

Due from

Interest

Due from

Deferred

Principal

Deferred

Interest

Rolled

Over?

Page 36

Page 37: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

Income

On

Investm

ent (Rs.)

Gross

Yield

(%)

Net

Yield

(%)

Income

On

Investm

ent (Rs.)

Gross

Yield

(%)

Net Yield (%)

1 CGSB 14.56 2.35 2.35 42.48 8.93 7.86

2 CSPD 0.00 0.00 0.00 0.00 0.00 0.00

3 CDSS 0.00 0.00 0.00 0.00 0.00 2.60

4 CTRB 0.00 0.00 0.00 0.00 0.00 0.00

5 SGGB 0.00 0.00 0.00 0.00 0.00 0.00

6 SGGL 0.00 0.00 0.00 0.00 0.00 0.00

7 SGOA 0.00 0.00 0.00 0.00 0.00 0.00

8 SGGE 0.00 0.00 0.00 0.00 0.00 0.00

9 CGSL 0.00 0.00 0.00 0.00 0.00 0.00

10 HLSH 0.00 0.00 0.00 0.00 0.00 0.00

11 HLSF 0.00 0.00 0.00 0.00 0.00 0.00

12 HTLH 0.00 0.00 0.00 0.00 0.00 0.00

13 HTLN 0.00 0.00 0.00 0.00 0.00 0.00

14 HTHD 0.00 0.00 0.00 0.00 0.00 0.00

15 HTDN 0.00 0.00 0.00 0.00 0.00 9.32

16 HTDA 0.00 0.00 0.00 0.00 0.00 0.00

17 HFHD 0.00 0.00 0.00 0.00 0.00 0.00

18 HFDN 0.00 0.00 0.00 0.00 0.00 0.00

19 HFDA 0.00 0.00 0.00 0.00 0.00 0.00

20 HMBS 0.00 0.00 0.00 0.00 0.00 0.00

21 HDPG 3.95 2.09 2.09 14.69 8.65 8.82

22 HODS 0.00 0.00 0.00 0.00 0.00 0.00

23 HOMB 0.00 0.00 0.00 0.00 0.00 0.00

24 HOPG 0.00 0.00 0.00 0.00 0.00 0.00

25 ISAS 0.00 0.00 0.00 0.00 0.00 0.00

26 ITPE 0.00 0.00 0.00 0.00 0.00 0.00

27 IDDF 0.00 0.00 0.00 0.00 0.00 0.00

28 ITCE 4.67 2.04 2.04 14.37 8.74 9.19

29 IPTD 0.00 0.00 0.00 0.00 0.00 0.00

30 IEPG 0.00 0.00 0.00 0.00 0.00 0.00

31 IPCP 0.00 0.00 0.00 0.00 0.00 0.00

32 IESA 3.28 2.12 2.12 11.57 8.62 8.81

33 ICTD 0.00 0.00 0.00 0.00 0.00 0.00

34 ICCP 0.00 0.00 0.00 0.00 0.00 0.00

35 IDPG 0.00 0.00 0.00 0.00 0.00 0.00

36 ILWC 0.00 0.00 0.00 0.00 0.00 0.00

37 IPFD 0.00 0.00 0.00 0.00 0.00 0.00

38 ICFD 0.00 0.00 0.00 0.00 0.00 0.00

39 IOEQ 0.00 0.00 0.00 0.00 0.00 0.00

40 IODS 0.00 0.00 0.00 0.00 0.00 0.00

41 IOSA 0.00 0.00 0.00 0.00 0.00 0.00

42 IOPE 0.00 0.00 0.00 0.00 0.00 0.00

43 IOPD 0.00 0.00 0.00 0.00 0.00 0.00

44 EAEQ 0.00 0.00 0.00 0.00 0.00 0.00

45 EACE 0.00 0.00 0.00 0.00 0.00 0.00

46 EPBT 0.51 2.08 2.08 1.73 8.58 8.98

47 EPBF 0.00 0.00 0.00 0.00 0.00 0.00

48 EPNQ 0.00 0.00 0.00 0.00 0.00 0.00

49 ECIS 0.00 0.00 0.00 0.00 0.00 0.00

50 ECOS 0.12 2.30 2.30 0.47 9.35 9.42

51 ECDI 0.00 0.00 0.00 0.00 0.00 0.00

52 EMUN 0.00 0.00 0.00 0.00 0.00 0.00

53 EINP 0.00 0.00 0.00 0.00 0.00 0.00

54 ELPL 0.00 0.00 0.00 0.00 0.00 0.00

55 ELMI 0.00 0.00 0.00 0.00 0.00 0.00

56 ELMO 0.00 0.00 0.00 0.00 0.00 0.00

57 ECDB 2.43 2.22 2.22 11.99 9.20 9.45

58 EDCD 0.00 0.00 0.00 0.00 0.00 0.00

59 ECMR 0.00 0.00 0.00 0.00 0.00 0.00

60 ECCR 0.00 0.00 0.00 0.00 0.00 0.00

61 EDPD 0.00 0.00 0.00 0.00 0.00 0.00

62 ECBO 0.00 0.00 0.00 0.00 0.00 0.00

63 ECCP 0.00 0.00 0.00 0.00 0.00 0.00

64 ECAM 0.00 0.00 0.00 0.00 0.00 0.00

65 EUPD 0.49 1.98 1.98 1.07 8.47 9.80

66 EPPD 0.00 0.00 0.00 0.00 0.00 0.00

67 EFES 0.00 0.00 0.00 0.00 0.00 0.00

68 EUPS 0.00 0.00 0.00 0.00 0.00 0.00

69 EEPG 0.00 0.00 0.00 0.00 0.00 0.00

70 EDPG 0.00 0.00 0.00 0.00 0.00 0.00

71 EPPS 0.00 0.00 0.00 0.00 0.00 0.00

72 EFDS 0.00 0.00 0.00 0.00 0.00 0.00

73 EGMF 0.00 0.00 0.00 0.00 0.00 4.15

74 EMPG 0.00 0.00 0.00 0.00 0.00 0.00

75 ENCA 0.00 0.00 0.00 0.00 0.00 0.00

76 EETF 0.00 0.00 0.00 0.00 0.00 0.00

77 EETP 0.00 0.00 0.00 0.00 0.00 0.00

78 OBPT 0.00 0.00 0.00 0.00 0.00 0.00

79 OBPF 0.00 0.00 0.00 0.00 0.00 0.00

80 OESH 0.00 0.00 0.00 0.00 0.00 0.00

81 OLDB 0.00 0.00 0.00 0.00 0.00 0.00

82 OMUN 0.00 0.00 0.00 0.00 0.00 0.00

83 OACP 0.00 0.00 0.00 0.00 0.00 0.00

84 OPSH 0.00 0.00 0.00 0.00 0.00 0.00

85 OVNF 0.00 0.00 0.00 0.00 0.00 0.00

86 OSLU 0.00 0.00 0.00 0.00 0.00 0.00

87 OEPU 0.00 0.00 0.00 0.00 0.00 0.00

88 OEPG 0.00 0.00 0.00 0.00 0.00 0.00

89 OTLW 0.00 0.00 0.00 0.00 0.00 0.00

90 ODPG 0.67 1.46 1.46 2.27 5.98 6.51

91 OMGS 0.00 0.00 0.00 0.00 0.00 0.00

92 OMPG 0.00 0.00 0.00 0.00 0.00 0.00

93 OCDI 0.00 0.00 0.00 0.00 0.00 0.00

94 OPSA 0.00 0.00 0.00 0.00 0.00 0.00

95 OIPI 0.00 0.00 0.00 0.00 0.00 0.00

96 OETF 0.00 0.00 0.00 0.00 0.00 0.00

97 OETP 0.00 0.00 0.00 0.00 0.00 0.00

30.67 2.18 2.18 100.64 8.66 8.288.28Total 1,404.47 1,162.00 8.66 870.98 72.08

0.00

PASSIVELY 0.00 0.00 0.00 0.00 0.00 0.00PASSIVELY 0.00 0.00 0.00 0.00 0.00

0.00

INVESTMENT 0.00 0.00 0.00 0.00 0.00 0.00SECURITISED 0.00 0.00 0.00 0.00 0.00

0.00

DERIVATIVE 0.00 0.00 0.00 0.00 0.00 0.00MUTUAL FUNDS - 0.00 0.00 0.00 0.00 0.00

6.51

MUTUAL FUNDS - 0.00 0.00 0.00 0.00 0.00 0.00

DEBENTURES / 45.81 37.87 5.98 22.38 1.46

0.00

TERM LOANS 0.00 0.00 0.00 0.00 0.00 0.00EQUITY SHARES 0.00 0.00 0.00 0.00 0.00

0.00

EQUITY SHARES 0.00 0.00 0.00 0.00 0.00 0.00SHORT TERM 0.00 0.00 0.00 0.00 0.00

0.00

VENTURE FUND / 0.00 0.00 0.00 0.00 0.00 0.00PREFERENCE 0.00 0.00 0.00 0.00 0.00

0.00

COMMERCIAL 0.00 0.00 0.00 0.00 0.00 0.00MUNICIPAL 0.00 0.00 0.00 0.00 0.00

0.00

DEBENTURES 0.00 0.00 0.00 0.00 0.00 0.00EQUITY SHARES 0.00 0.00 0.00 0.00 0.00

0.00

BONDS - PSU - 0.00 0.00 0.00 0.00 0.00 0.00BONDS - PSU - 0.00 0.00 0.00 0.00 0.00

0.00

PASSIVELY 0.00 0.00 0.00 0.00 0.00 0.00PASSIVELY 0.00 0.00 0.00 0.00 0.00

0.00

NET CURRENT 0.00 0.00 0.00 0.00 0.00 0.00MUTUAL FUNDS - 0.00 0.00 0.00 0.00 0.00

0.00

MUTUAL FUNDS - 0.00 0.00 0.00 11.82 0.49 4.15FOREIGN DEBT 0.00 0.00 0.00 0.00 0.00

0.00

PERPETUAL NON- 0.00 0.00 0.00 0.00 0.00 0.00CORPORATE 0.00 0.00 0.00 0.00 0.00

0.00

EQUITY SHARES 0.00 0.00 0.00 0.00 0.00 0.00PERPETUAL NON- 0.00 0.00 0.00 0.00 0.00

0.00

EQUITY SHARES - 0.00 0.00 0.00 0.00 0.00 0.00PERPETUAL 0.00 0.00 0.00 0.00 0.00

0.00

PERPETUAL 24.64 12.62 8.47 5.00 0.49 9.80APPLICATION 0.00 0.00 0.00 0.00 0.00

0.00

COMMERCIAL 0.00 0.00 0.00 0.00 0.00 0.00

CCIL - CBLO 0.00 0.00 0.00 0.00 0.00

0.00

DEPOSIT WITH 0.00 0.00 0.00 0.00 0.00 0.00DEPOSITS - REPO 0.00 0.00 0.00 0.00 0.00

0.00

DEPOSITS - REPO 0.00 0.00 0.00 0.00 0.00 0.00DEPOSITS - CDS 0.00 0.00 0.00 0.00 0.00

0.00

DEPOSITS - 109.81 130.44 9.20 197.01 18.62 9.45LOANS - 0.00 0.00 0.00 0.00 0.00

0.00

LOANS - 0.00 0.00 0.00 0.00 0.00 0.00LOANS - POLICY 0.00 0.00 0.00 0.00 0.00

0.00

INVESTMENT 2.51 2.51 0.00 7.54 0.00 0.00MUNICIPAL 0.00 0.00 0.00 0.00 0.00

9.42

CORPORATE 0.00 0.00 0.00 0.00 0.00 0.00CORPORATE 5.00 5.00 9.35 4.77 0.45

0.00

CORPORATE 0.00 0.00 0.00 0.00 0.00 0.00CORPORATE 0.00 0.00 0.00 0.00 0.00

8.98

CORPORATE 0.00 0.00 0.00 0.00 0.00 0.00CORPORATE 24.52 20.14 8.58 9.89 0.89

0.00

CORPORATE 0.00 0.00 0.00 0.00 0.00 0.00PSU - EQUITY 0.00 0.00 0.00 0.00 0.00

0.00

INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00 0.00INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00

0.00

INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00 0.00INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00

0.00

INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00 0.00INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00

0.00

INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00 0.00INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00

0.00

INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00 0.00

INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00

8.81

INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00 0.00INFRASTRUCTUR 154.54 134.20 8.62 49.48 4.36

0.00

INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00 0.00INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00

9.19

INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00 0.00INFRASTRUCTUR 228.33 173.51 8.74 86.30 7.93

0.00

INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00 0.00INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00

0.00

INFRASTRUCTUR 0.00 0.00 0.00 0.00 0.00 0.00DEBENTURES / 0.00 0.00 0.00 0.00 0.00

0.00

HOUSING - 0.00 0.00 0.00 0.00 0.00 0.00DEBENTURES / 0.00 0.00 0.00 0.00 0.00

0.00

DEBENTURES / 189.15 169.84 8.65 71.54 6.31 8.82HOUSING - 0.00 0.00 0.00 0.00 0.00

0.00

BONDS / 0.00 0.00 0.00 0.00 0.00 0.00BONDS / 0.00 0.00 0.00 0.00 0.00

0.00

BONDS / 0.00 0.00 0.00 0.00 0.00 0.00BONDS / 0.00 0.00 0.00 0.00 0.00

0.00

BONDS / 0.00 0.00 0.00 23.55 2.19 9.32BONDS / 0.00 0.00 0.00 0.00 0.00

0.00

COMMERCIAL 0.00 0.00 0.00 0.00 0.00 0.00TERM LOAN - 0.00 0.00 0.00 0.00 0.00

0.00

LOANS TO STATE 0.00 0.00 0.00 0.00 0.00 0.00LOANS TO STATE 0.00 0.00 0.00 0.00 0.00

0.00

CENTRAL 0.00 0.00 0.00 0.00 0.00 0.00GUARANTEED 0.00 0.00 0.00 0.00 0.00

0.00

OTHER 0.00 0.00 0.00 0.00 0.00 0.00

STATE 0.00 0.00 0.00 0.00 0.00

0.00

STATE 0.00 0.00 0.00 0.00 0.00 0.00TREASURY BILLS 0.00 0.00 0.00 0.00 0.00

0.00

DEPOSIT UNDER 0.00 0.00 0.00 21.07 0.55 2.60SPECIAL 0.00 0.00 0.00 0.00 0.00CENTRAL 620.15 475.88 8.93 360.65 28.34 7.86

Investment (Rs.) Investment (Rs.) Net Yield (%) Investment (Rs.) Income On Investment (Rs.) Gross Yield (%)

Periodicity of Submission : Quarterly Rs. Crores

NoCategory of

Investment

Categor

y Code

Current Quarter Year to Date (current year) Year to Date (previous year)

Statement as on : 31-03-2017

Statement of Investment and Income on Investment Name of the Fund : Investment Assets ( PH + SHFRM)

Registration Number : 129

FORM 1

(Read with Regulation 10)

Name of the Insurer : STAR HEALTH AND ALLIED INSURANCE CO. LTD.

Page 37

Page 38: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

FORM NL-37-DOWN GRADING OF INVESTMENT-2

Company Name & Code: Star Health And Allied Insurance Co Ltd / 129

Statement as on: 31.Mar.2017 Name of Fund

Statement of Down Graded Investments

Periodicity of Submission: Quarterly

Rs.In Lakhs

No Name of the Security COI AmountDate of

PurchaseRating Agency

Original Grade

Current Grade

Date of Downgrade

Remarks

A. During the Quarter ¹

NIL

B. As on Date ²

Page 38

Page 39: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

FORM NL-38 Quarterly Business Returns Across Line Of Business

Insurer: Star Health And Allied Insurance Co Ltd Date: 31-Mar-17

Rs.In Lakhs

Premium No. of Policies Premium No. of Policies Premium No. of Policies Premium No. of Policies

1 Fire NA NA NA NA NA NA NA NA

2 Cargo & Hull NA NA NA NA NA NA NA NA

3 Motor TP NA NA NA NA NA NA NA NA

4 Motor OD NA NA NA NA NA NA NA NA

5 Engineering NA NA NA NA NA NA NA NA

6 Workmen's Compensation NA NA NA NA NA NA NA NA

7 Employer's Liability NA NA NA NA NA NA NA NA

8 Aviation NA NA NA NA NA NA NA NA

9 Personal Accident 3,502 135,802 2,077 115,129 9,185 386,629 5,218 288,693

10 Health 115,281 915,404 69,836 686,554 285,652 2,579,581 194,392 1,991,502

11 Others* (OMP) 234 7,717 215 6,749 1,169 37,214 1,124 34,359

Note:

1. Premium stands for amount of premium

2. The line of business which are not applicable for any company should be filled up with NA.

Figure '0' in those fields will imply no business in the segment.

*any other segment contributing more than 5% of the total premium needs to be shown separately

Same Period Of The Previos Year

PERIODIC DISCLOSURES

Quarterly Business Returns Across Line Of Business

S No. Line of Business

Current Quarter (Jan to Mar 17) Same Quarter Previous Year Upto The Period Ended Mar 17

Page 39

Page 40: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

FORM NL-39 Rural & Social Obligations (Quarterly Returns)

Insurer: Star Health And Allied Insurance Co Ltd Date: 31-Mar-17

Rs In Lakhs

Sl.No. Line of Business ParticularNo. of Policies

IssuedPremium Collected Sum Assured

Rural NA NA NA

Social NA NA NA

Rural NA NA NA

Social NA NA NA

Rural NA NA NA

Social NA NA NA

Rural NA NA NA

Social NA NA NA

Rural NA NA NA

Social NA NA NA

Rural NA NA NA

Social NA NA NA

Rural NA NA NA

Social NA NA NA

Rural NA NA NA

Social NA NA NA

Rural 26,688 520.79 446,663

Social 18,976 441.82 390,823

Rural 142,340 13,314.26 547,238

Social 147,644 15,710.58 646,551

Rural 597 22.87 227,641

Social 1,188 32.01 556,867

*any other segment contributing more than 5% needs to be shown separately

PERIODIC DISCLOSURES

Rural & Social Obligations (Quarterly Returns)

1 Fire

2 Cargo & Hull

3 Motor TP

4 Motor OD

5 Engineering

6 Workmen's Compensation

7 Employer's Liability

8 Aviation

9 Personal Accident

10 Health

11 Others* (OMP)

Page 40

Page 41: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

FORM NL-40 Business Acquisition Through Different Channels

Insurer: Date: 31-Mar-17

Rs.In Lakhs

1 Individual Agents 859,370 81,865 625,669 53,657 2,375,815 214,352 1,737,795 146,965

2 Corporate Agents-Banks 12,611 1,069 - - 20,646 1,674 - -

3 Corporate Agents -Others 2,602 266 1,293 103 7,668 660 4,741 376

4 Brokers 12,000 14,821 10,028 1,500 37,157 22,188 28,795 4,262

5 Micro Agents - - - - - - - -

6 Direct Business 172,340 20,997 171,442 16,868 562,138 57,133 543,223 49,131

Total (A) 1,058,923 119,017 808,432 72,129 3,003,424 296,005 2,314,554 200,734

1 Referral (B) - - - - - - - -

Grand Total (A+B) 1,058,923 119,017 808,432 72,129 3,003,424 296,005 2,314,554 200,734

Note:

1. Premium means amount of premium received from business acquired by the source

2. No of Policies stand for no. of policies sold

PERIODIC DISCLOSURES

Business Acquisition Through Different Channels

Channels

Current Quarter (Jan to

Mar 17)Same Quarter Previous Year Upto The Period Ended Mar 17

Star Health And Allied Insurance Co Ltd

S No.

Same Period Of The Previous

Year

No. Of

Policies Premium No. Of Policies Premium No. Of Policies Premium No. Of Policies Premium

Page 41

Page 42: REVENUE ACCOUNT FOR THE YEAR ENDED ... - Star Health … · Quarter ended 31.Mar.17 For the Year ended 31.Mar.17 For the Quarter ended 31.Mar.16 For the Year ended 31.Mar.16 1 Premiums

FORM NL-41 GREIVANCE DISPOSAL

Insurer: Star Health And Allied Insurance Co Ltd Date: 31-Mar-17

Fully Accepted Partially Accepted Rejected

1 Complaints made by Customers

a) Proposals related 0 2 1 0 0 1 11

b) Claim 70 755 27 342 422 34 3187

c) Policy Related 74 559 409 131 77 16 2655

d) Premium 0 1 0 0 1 0 16

e) Refund 14 150 120 32 7 5 367

f) coverage 0 1 0 0 1 0 4

g) cover note relaed 0 0 0 0 0 0 0

h)Product 0 4 1 2 1 0 14

i) Others 2 26 4 7 16 1 154

Total number of Complaints 160 1498 562 514 525 57 6408

2Total No. of policies during the period

ended 31st March 2016 2314600

3Total No. of claims during the period ended 31st March 2016 393850

4Total No. of policies during the period ended 31st March 2017 2978518

5Total No. of claims during the period ended 31st March 2017 456644

6Total No. of policy complaints ( current

year) per 10,000 policies( current year) 8.91

7Total No. of claim complaints ( current year) per 10,000 policies( current year) 10.70

8 Duration of Pending StatusComplaints made by customers

Complaints made by intermediaries

Total

a) up to 7 days 40 0 40

b) 7-15 days 17 0 17

c) 15-30 days 0 0 0

d) 30-90 days 0 0 0

e) 90 days and beyond 0 0 0

Total Complaints

Registered Upto

The Quarter During The

Financial Year

PERIODIC DISCLOSURES

GRIEVANCE DISPOSAL

S No. ParticularsOpening Balance

At The Beginning Of The Quarter

Additions During The Quarter

Complaints Resolved/ Settled During The

Quarter Complaints

Pending At The End Of

The Quarter

Page 42