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Paper
Digital activism as nexus analysis:
A sociolinguistic example from Arabic Twitter by
Najma Al Zidjaly©
(Sultan Qaboos University, Oman)
January 2019
This work is licensed under a
Creative Commons Attribution-NoDerivatives 4.0 International License.
To view a copy of this license, visit http://creativecommons.org/licenses/by-nd/4.0/
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Digital Activism as Nexus Analysis:
A Sociolinguistic Example from Arabic Twitter
Najma Al Zidjaly
Sultan Qaboos University, Oman
ABSTRACT
This paper aims to satisfy three goals based on recent sociolinguistic developments in
social media research: (a) It theorizes (digital) activism as a form of nexus analysis, and in
so doing, the paper demonstrates the effectiveness of an integrative mediated discourse
approach to social media research; (b) it documents an historic movement of actions
punishable by law but enabled by Arab agency and Twitter; and (c) it registers my lived
experience as a female Muslim Arab researcher conducting social media research on
Islamic religious reform. As both a methodological paper and a qualitative investigation of
Arab Muslim identity as constructed on Twitter, the paper further raises questions about the
ethical, methodological, and personal perils of conducting social media projects in the
Arabic context (and beyond). Accordingly, the paper contributes to Arab identity
construction and digital discourse theory and method.1
KEYWORDS
Digital activism, digital discourse, Arabic Twitter, religious reform, mediated discourse
analysis, nexus analysis, sociolinguistic theory and method.
1. Social media and Arab activism
Technology has played a central role in religious activism within the Arabic context. For
example, cassette tapes were used in 1980s Oman to record and distribute religious
sermons, thus making knowledge accessible to the masses that hitherto was solely owned
by scholars (Eickleman, 1983). When mobile phones were introduced in the 1990s, young
females in Arabia promptly adopted them as tools to challenge religious gendered norms
(Al Zidjaly and Gordon, 2012). The Internet was then appropriated by Arab Muslims to
create a Habermasian public sphere to deliberate on religion and politics (Anderson and
Eickleman, 2003). I examined the nature of this public sphere (see also Zweiri and Murphy,
2011); the findings demonstrated how Arab Muslims, aimed at reconciling Islam with the
21st century, used Yahoo religious chatrooms to turn religiously taboo topics (what
Bakhtin [1981] terms authoritative discourses) into internally persuasive discourses open
for discussion (see Al Zidjaly, 2010, 2015 for details; see also Lövheim and Campbell,
1 This paper is part of a larger project on digital activism and the Arab culture and mind.
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2017 for more on digital religion). When Yahoo chatrooms were replaced with the
WhatsApp chatting messenger in late 2012, Arabs (especially those in the Arabian Gulf)
immediately adapted the new chatting forum to privately manage socio-cultural concerns
through the daily creation and exchanges of multimodal texts that touch upon Arab identity
from the bottom up (Al Zidjaly, 2010, 2014, 2017). Engagement in the new democratic and
mostly reasonably albeit hostile (Al Zidjaly, 2012, 2017; Tracy, 2008) discourses continued
on Facebook and Twitter, with a focus on political activism (Khosravinik and Sarkhoh,
2017; Nordenson, 2018; Sinatora, 2019; Sumiala and Korpiola, 2017; Zayani 2018). These
cases demonstrate that despite the region’s limits on freedom of expression, Arabs have
creatively, covertly (often anonymously), and agentively usurped new media technologies
as platforms to manage socio-religious and political concerns. I argue the extent of
ramification of these activities has not yet been fully grasped. This is a critical gap in
digital discourse research.
In this methodological and analytical paper, I am motivated by calls to allow what people
do through technology to guide the next wave of social media research (Georgakopoulou
and Spilioti, 2016). I specifically build upon digital research that highlights the
multimodality of meaning-making (Bateman, 2014), the documenting of the lived
experience of conducting social media research (Angouri, 2016), and the capturing of the
mutually constitutive links between micro real-time actions and macro discourses and
practices (KhosraviNik, 2015, 2016). The general aim is to report on a bottom-up project
that I have undertaken to examine unique actions by Arabs on Twitter circa 2011. In the
process, I suggest an understanding of social media activism as a form of nexus analysis
centralized on mediated actions.
The paper is divided into three sections: I identify the problems in digital research from a
discourse analysis and new media perspectives. I propose a solution: a nexus analysis
approach to digital activism (and social media research in general). I demonstrate the
effectiveness of the approach through data from Arabic Twitter.
2. The conundrum in digital research
Traditional linguistic approaches, which synchronize context and highlight discourse, have
failed to capture the multimodality of human interaction, made visible by social media;
they also have failed to properly theorize the mutually constitutive links between micro and
macro actions, key to understanding social change. Further, to meaningfully contribute to
the discourse on social media and change (i.e. whether or not social media actions lead to
slacktivism [Morozof, 2011] or revolution [Blommaert, 2017b]), I argue one needs to
ground actions in larger discourses, as social change is precipitated by micro day-to-day
actions (Scollon and Scollon 2004), and the two are mutually constitutive (Al Zidjaly,
2006). However, this connection between micro and macro actions has proved problematic
(Erickson, 2004; Wolover 2014). As the lines between online actions and offline realities have
become increasingly porous (Locher et at, (2015), digital discourse researchers have found
themselves pressed to adequately theorize context, adopt multimodality, and seek (new)
methodologies to accurately capture what people do on (and with) social media. A
reimagination of sociolinguistics (Blommaert, 2018a, 2019) has been proposed more
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attuned to reality and social theory (see also Georgakopoulou and Spilioti, 2016;
KhosraviNik, 2015; Bou-Franch and Blitvich, 2018). Accordingly, several methodologies
have been suggested, mainly the chronotope model by Blommaert (2015a, 2015b, 2018b;
see also Blommaert and De Fina, 2017). This model blurs the distinction between micro
actions and context through theorizing communicative moves as actions grounded in
timespace configurations and features of various indexical order or scales, that over a
period of time are turned into recognizable formats, guiding the behavior of people
engaged in a specific activity.
To fully understand the workings of social change, however, a new theorization of digital
activism is needed.
3. The resolution: Digital activism as nexus analysis
I argue that digital activism, whether social, cultural, religious, political, is best theorized as
a nexus analysis because larger discourses are grounded in the micro day-to-day actions
that foment revolutionary change. The nexus analysis approach I adopt in this paper was
developed by Scollon (2001) and Scollon and Scollon (2004) at the onset of new media use
to specifically capture the intricacies of human interaction (see Norris and Jones, 2005 and
Al Zidjaly, 2015 for an overview). I now turn to three key features of this approach, which
I henceforth collectively refer to as a mediated discourse and nexus analysis (MDNA)
approach as in my view the theory and methodology need to be used together.
3.1 The unit of analysis: The unit of analysis in a mediated nexus project is the mediated
action (i.e. the moment social actors engage in real time actions within complex networks
of linked micro/macro (chronotopic) discourse and practices using mediational means or
cultural tools, such as language or material objects (tablets or smartphones). Highlighting
action rather than discourse is key to this approach. The focus on action stems from
recognition in MDNA of the multimodality of meaning-making and the duality of
discourse to act, at different times, as both (a) a main action or (b) a mediational means
through which the main action takes place. This conceptualization allows researchers to
take stock of all actions (discursive or non-discursive) key to the questions being
investigated, regardless of mode. Accordingly, liking on Twitter can be the main action at
times, while the language of the tweets itself is foregrounded at other times. A growing
norm is the interplay between textual and visual actions.
3.2 Actions as grounded: MDNA actions are never to be examined in vacuum, as they
always result as a combination of the scene in which actions take place and the agents
involved with specific mediational means, and are governed by specific chronotopic
discourses of varying scales that have to come together in a particular moment in history,
which Scollon (2001) calls “the site of engagement:” The moment that all relevant
components come through for one particular action to take place. By deconstructing context
to the relevant actors, mediational means, and discourses needed to make a particular action
both possible and meaningful, the problem of how much horizontal and vertical data
(KhosraviNik, 2015) is needed for a digital research project is resolved.
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3.3 Integrative approach: By highlighting mediated actions and theorizing discourse as a
form (or as a means) of action, MDNA provides a convergent point where non-discursive
social theories (e.g. activity theory) are brought together with theories that centralize
language (e.g. communication, media and discourse analysis) or the dialectical relationship
between discourse and action (e.g. ethnography of communication). Because it encourages
collecting all sorts of data, MDNA allows the use of any analytical framework deemed fit
for analysis. These unique features make it an integrative theory applicable across
academic fields, including new media, communication, sociology, multimodality, etc.
(additionally, MDNA builds on the tenets of various discursive and non-discursive
approaches to discourse and action). As a result, a few other linguists over the years have
suggested adopting the Scollon’s (2001) mediated discourse analysis as a possible
framework to online research in general (e.g. Georgakopoulou, 2006; Jones et al, 2015; and
KhosraviNik, 2015).
In this paper, however, my argument is that digital activism specifically must be theorized
as a nexus analysis; the focus on activism projects accordingly should not solely be on
capturing the actions of social media users in vacuum; rather the focus should be on how
larger discourses are grounded in people’s actions on social media platforms, and how the
latter feed into and create social change in their daily lives. This is the only means through
which to measure the effects of digital activism, and it can only be achieved through
adopting a longitudinal; ethnographic; interdiscursive; and a mediated, grounded and
multimodal approach to actions.
4. The demonstration/analysis
Scollon and Scollon (2004) devised a three-step methodology to guide a nexus of practices
approach based on the tenants of mediated discourse theory: engaging the nexus of practice
(data collection), navigating the nexus analysis (analysis), and changing the nexus of
practice (role of researcher in the study). In the remainder of the paper, I (a) analyze one of
the main actions of the Ex-Muslim community on Twitter; (b) demonstrate the
effectiveness of MDNA for social media activism research and (c) report on my lived
experience as a female Arab researcher involved in documenting historic but precarious
actions among Arab Muslims.
4.1 Engaging the nexus of practice: Pre-analysis (data collection)
The first step in conducting an MDNA project is to select a social cause and mark its
various constituents by collecting relevant data. I explored the formation of a potent online
community that systematically engages in forbidden actions. Its actions have shifted the
practices of many individuals across Arabia. Two clarifications are in order: First, I refer to
the ambient affiliations (Zappavigna, 2011) or light practices (Blommaert, 2017a, 2019;
Blommaert and Varis, 2015) I observed on Twitter as a “community,” even though I do not
mark its boundaries or what makes it a community. Thus, I embrace not only the fuzziness
of online/offline boundaries (Locher et al, 2015; Blommaert, 2016, 2017a), but also the
fuzziness of online communities (Bruckman, 2005), in keeping with calls to conduct
bottom-up studies with no apriori assumptions about what counts as a community (Angouri
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2016; Al Zidjaly, 2019a). Second, the project on Arab Ex-Muslim community is part of
two larger funded ethnographic, longitudinal research projects to examine social media and
Arab identity, with a focus on Oman (2012-2014 and 2015-2019). My research has focused
on Arab actions online/offline as apropos to religion since the inception of new media
technology and has amassed over 50,000 (and counting) WhatsApp messages; over 60,000
(and counting) Tweets; and 5,000 snapchats and Facebook discussions. The collection of
various types of social media data was complemented with ethnographic observations: As
part of the Language and Culture course I taught for seven years at Sultan Qaboos
University in Oman, my students wrote over 100 final projects on their lived experiences
with social media. I also conducted interviews and focus groups with leading members of
the Ex-Muslim community.
While this paper focuses on the actions of a few leaders of the Ex-Muslim community, the
community is heterogeneous, consisting of members with differing degrees of belief. Some
key members are celebrated intellectuals from Kuwait and Saudi Arabia who do not admit
to leaving Islam, but rather construct themselves as humanists, liberals and/or secularists.
Separation of religion and politics by questioning Islamic authoritative discourses (albeit to
a lesser degree than self-admitted Ex-Muslims) is the goal. Those who self-identify as
Quranics, who believe only in the teachings of the Quran and reject all other Islamic
teachings, also constitute members of the community. Therefore, they and the liberals are
positioned as covert Ex-Muslims. I highlight the actions of the Saudi members in particular
as they are from the Arabian Gulf, homeland of Islam and my home as well, where
freedom of expression is especially limited. The Arabian Gulf is a collective, relatively
“homogenous” imagined community (almost all nationals are Muslims and speak Arabic)
and resistant to change. Religion in Arabia is engrained in daily practices and religious
scholars also are revered. Men who fail to participate publicly in daily prayers suffer loss of
face and may experience social ostracism. Therefore, while efforts to reform Islam in more
heterogeneous Arab societies in North Africa remain problematic, engaging in such acts in
the Arabian Gulf is perceived as especially heinous (Whitaker, 2016). Moreover, the
Twitter Ex-Muslim community is led by people from Saudi Arabia, where Wahhabism, a
strict form of Islam, is practiced. Notably, the Arab social media report (Salem, 2017)
illustrates that Saudis are the most active Arabs on Twitter, suggesting that Saudi women
and men overcome their ostensible lack of agency through technology (especially
WhatsApp, Facebook and Twitter), in which realm they have covertly played key roles in
leading the religiously strict Arabian Gulf countries towards change.
Now that I have selected a social cause, the next step in an MDNA project is to identify the
components of the nexus. Identification must occur from the point of view of the researcher
and the participants involved because nexus analysis projects are participatory, akin to
mainstream ethnography where both the researcher and research participants are part of the
study. The following sections describe these components (mediated action, mediational
means, social actors and relevant cycles of discourses) in more detail.
4.1.1 Mediated actions: In this study, the main mediated action was tweeting to form the
Ex-Muslim community and circulate challenging ideas that have percolated across Arabia,
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despite official efforts to halt them. As high level actions (Norris 2011), tweets can be
deconstructed into the following:
Discrediting Islamic teachings and books, including the Quran, the holy book of
Islam (e.g. through humor, satire, facts, repair, rhetorical questions [see Al Zidjaly
2019b for details])
Creating and sharing informative videos, facts, quotations and books on relevant
discourses by Arab and international voices. Most confront lies about Islamic
information widely circulated in school textbooks
Rewriting the officially presented history of Islam
Engaging in citizen sociolinguistics (Rhymes, 2014) or linguistic exercises, such as
redefining key terms (e.g. freedom as the right to choose instead of the right to be
immoral) and replacing key terms with more accurate versions (e.g. referring to
Islamic crusades as Islamic invasions rather than Islamic openings, as used in
Arabic discourse)
Engaging in rebuttals or public debates between Ex-Muslim account holders and
those who identify as Muslims
Leaving follower comments and meta-comments that range from support to trolling.
Retweeting intermittently, liking and/or sharing (mostly by lurking followers)
Retweeting (by account holders) private direct messages sent by anonymous lurkers
Identifying and examining questionable cultural practices (e.g. lack of empathy,
Shamata [the practice of finding joy in others’ misery], the ubiquitous ideology of
being Muslim first and human second)
4.1.2 Mediational means: The main mediational means I have identified is Twitter, which
I theorize as a cultural tool that can be used to enhance certain actions (e.g. forming
ambient affiliations [Zappavigna, 2011]) while constraining others (e.g. Twitter allows only
147 characters per tweet and the publication of short videos only).
4.1.3 Social actors: Two identities (strict Muslims and moderate Muslims) are often
recognized in mainstream discourse on Islam. Twitter and social media, in general, have
helped everyday Arab Muslims create other identities from the bottom-up. I have identified
the Arabic culture as The Patching culture and grouped the bottom-up identities into two
general categories: Patchers, who provide systematic justifications of the problematic
issues with Islam (e.g. child marriage in Islam), and Non-Patchers, further divided into
Salafis (strict Muslims), humanists and Ex-Muslims. Salafis accept child marriage as part
of Islam, whereas the latter two reject the practice. In delineating the characteristics of each
group, I depended on the definitions provided in the tweets in The Ex-Muslim community
and the definitions provided by a key anonymous leader of the community from Saudi
Arabia, whose actions will be discussed in the next section. Figure 1 theorized as a
mediated action (see Al Zidjaly, 2011) created and circulated by Ex-Muslims sums up the
criteria behind current Arab identity representation enabled by social media. According to
the members of the Ex-Muslim community, the classification of modern Arab Muslims are
guided by two criteria: Those who understand Islam correctly and those who do not; and
those who respect logic and humanity, and those who do not. Those who understand
Islamic teachings correctly but decide to respect logic and humanity become Ex-Muslims
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(Apostates); those who understand Islam correctly but do not respect either logic or
humanity become the Salafis (i.e. ISIS or Daish-type Muslims who are strict, intolerant and
possibly violent in thought or action). These two sub-groups make up the non-Patchers.
Mediated Action 1: Arab Muslims on Twitter
Here is a detailed classification/representation of current Muslim identities based on
mediated action 1 by Arab Ex-Muslims on Twitter; it is a top-down category:
A. The Non-Patchers: The group I describe as non-Patchers admits to the problematic
teachings of Islam (i.e. assaulting women), which they do not attempt to cover-up through
justifications. The difference between the two sub-groups (Ex-Muslim and Daish-Type
Muslim) is that the former decided not to accept Islamic teachings that according to the Ex-
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Muslim group go against humanity and logic; the latter has accepted them unconditionally.
The indirect point made by Ex-Muslims in the above mediated action is that Islam (source
texts) promote violence and intolerance; therefore, if one understands them and cares for
humanity and logic, they leave Islam. Here is more on the two sub-groups:
1. Ex-Muslims: After studying Islam carefully, the members of this group decided not to
stand by its history, books and tenants out of respect for humanity and logic. Some Ex-
Muslims converted to Christianity, but most turned agnostics or seculars. This group is
heterogeneous: It includes anonymous thinkers and writers of both gender with differing
scales of beliefs. While the Arab 2018 social media report indicates law presence of
Arabian females on social media, many active Ex-Muslims are females from Saudi Arabia
and Kuwait. This subgroup also includes non-anonymous writers who have YouTube shows
such as Brother Rachid and Hamid Abdel Samad. Both had to flee their Arab countries. It
further includes writers from Kuwait who do not admit to leaving Islam but continue
discrediting many authoritative discourses. They call themselves liberals requesting the
separation of religion and state to move the Arabian Gulf towards the 21st century (a
prominent writer from Kuwait is Abdul-Aziz Al-Qinai, who was imprisoned in 2018 for
two months for one of his discrediting actions).
2. Daishi Muslims: Those who stand by the holes in Islamic thought and teachings are
referred to as Dawaish (plural) or Daishi (singular), as metaphorically belonging to the
militant group ISIS or Daish. The members of this group do not apologize for the atrocities
of Islamic past; in fact, they practice a stricter view of Islam than salafis and dream of one
day turning the world into a Caliphate. The members of this group are not necessarily part
of the militant group ISIS, but rather they believe in a strict unapologetic form of Islam.
B. The Patchers: The group I call The Patchers consists of those who do not fathom Islam
and its teachings; if they happen to care for logic and humanity, according to the creators of
the meme, they become Quranic Muslims (who attempt to fill the holes found in the
Quran); if they lack logic and humanity, they become everyday Muslims, which makes up
the majority of Muslims. This group is called the Patchers because they tend to patch
(instead of acknowledge and fix) the holes (problems) in Islam pinpointed by Ex-Muslims.
An example of patching is when Muslims attempt to defend the criticism that the Quran
encourages physically assaulting women (mediated actions 2 and 3) by suggesting that the
Arabic verb beat in the Quran (erroneously) means abandon, not physical assault. Patchers
in addition are selective, highlighting the peaceful instructions of Islam and rejecting the
violent tenants. Here is more on the two sub-groups:
1. Quranic Muslims: Most Quranics used to be enlighteners focused on modernizing
Islam with their own admission. Quranics only believe in the holy book of Islam as the
word of God and reject all other authoritative discourses, books and teachings on Islam,
including the hadiths or the reported sayings of the prophet of Islam. They are Patchers
because they patch all the problematic instructions in the Quran that go against humanity
and logic (i.e. never admit to problems in the Quran, only justify them). (My ethnographic
observations point to a pattern (see also mediated action 7): Many Ex-Muslims started as
enlighteners during the Yahoo religious chatroom days, focused on understanding Islam
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following the attacks on New York city in 2001. Then they switched to Quranics prior to
renouncing Islam.)
2. The Commoners: This group makes up the majority of Muslims who share with
moderate Muslims the lack of deep knowledge of Islamic rules and teachings; they are
mostly harmless as they highlight the peaceful teachings of Islam and provide justifications
for the problematic ones but they do exhibit intolerant ideas justified by authoritative texts.
The categories are non-exhaustive; in addition to the listed above, there exists on Twitter
two more active Islamic identities:
1. Cute Muslims (Patchers): The members of this group differ than traditional reformers,
moderates, or commoners in their extremely rosy picture of the Islamic religion; as a result,
in their attempt to reconcile Islam with the modern world, they do not admit the existence
of any problems or contradictions in all Islamic teachings; in contrast, they present an
idealistic view of the teachings that does not correspond to reality. Using an English term
(in Arabic script) saved for children is belittling, as it highlights adult child-like ignorance,
not innocence.
2. Mustashrif/Guardians (Non-Patchers): The members of this group not only practice
an intolerant version of Islam, they take it upon themselves to watch, troll and bully others
into practicing their strict view of Islam. Most, according to Athanius and others on Twitter,
are hypocrites (unlike Salafis or Dawaish) because they publically present a holier than
thou version of themselves; privately they engage in non-Islamic acts like drinking alcohol.
Besides highlighting the social actors involved in a particular action, an MNDA project
necessitates capturing the interaction order (Goffman 1981) or the social arrangement
between them, as it helps in identifying the roles played by all parties taking action.
Accordingly, I applied Goffman’s (1981) production format to the Ex-Muslim community.
I deconstructed the relevant social actors into groups: (a) tweet authors, who create them;
(b) tweet animators, who share them; and (c) tweet principals, who like them. Often, an
individual may enact all three roles or, through lurking, overtly enact none.
Notwithstanding lurkers’ (or overhearers’) intentions for silently following Ex-Muslim
accounts (i.e. whether for support, curiosity or fun), an account holder’s number of
followers indicates his or her power of presence, thus affording credence and covert
principality to his or her actions. Goffman’s production format, created to capture the
footing shifts inherent in talk, proved useful in my project. First, the approach
foregrounded the complexity involved in tweeting, liking or sharing actions prohibited by
law. Practically, I found it to help actors evade or take responsibility for problematic
tweets, and analytically, it clarified everyone’s role in forming the community and keeping
ideas circulated. The approach also highlighted the co-constructed nature of human agency.
Goffman’s participation framework (1981) also proved helpful in this study. While the
existence of a limited number of online communities with no physical manifestation for
political reasons has been documented (e.g. Kunming and Blommaert, 2017), this Arab
online community is unique, given its breaking down of known participation frameworks.
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For instance, although the community consists of leading anonymous and non-anonymous
former covert and overt Ex-Muslims and their thousands of followers, the main action
often takes place on Ex-Muslims accounts between former and current Muslims, who
engage in debates watched silently—either by the unaddressed ratified participants
(Goffman, 1981) or by followers withholding response, including light practices
(Blommaert, 2017) such as liking or sharing for fear of prosecution. Lurking in the Ex-
Muslim community is precipitated by fear of prosecution, as challenging Islamic doctrines
is punishable by law. Another anomaly of community formation evident in my findings is
that the Arab Ex-Muslim community is not an extension of an offline existence, signalling
that social media help create new identities (rather than simply extend offline identities).
Moreover, my findings suggest that the online forbidden actions taking place on Twitter
are, in a clandestine and slow, yet steady manner, taking roots and shifting the very fabric
of Islamic societies in yet unforeseen ways. Other interactions involve the support that
community leaders receive from each other by commenting, sharing or liking particular
contents (to compensate for the lack in interaction by followers). Applying Goffman’s
production and participation frameworks has highlighted the complexity and intricacies
involved in managing the Ex-Muslims community and helped indicate the roles played by
all involved in shifting Arab consciousness and practices.
4.1.1 Cycles of discourses: To understand the actions of the Ex-Muslim community and
measure their effects, I monitored the following chronotopic discourses:
Islamic authoritative discourses (e.g. the Quran, the hadiths [i.e. the reported
scriptures of the prophet of Islam documented in the books of Sahih Al-Bukhari
and Sahih Al-Muslim], additional authoritative books on Islam that have come to
shape Islamic practices in the Arabian Gulf)
Cultural beliefs and practices (e.g. women are inferior to men)
The history of Islam and pre-Islam
My own and my students’ actions and projects
Political and social events that coincided with the data collection period. Such
events included the rise in Twitter participation in the Arabian Gulf countries; wars
and tensions between Arabian Gulf countries; Arabian governments’
acknowledgment of the spread of atheism in the Arabian Gulf and their subsequent
actions (e.g. curtailing freedom of speech, criminalizing atheism, persecuting
twitters); concurrent calls in 2018 to reform Islamic texts by French leaders, the
Egyptian leader, and the Saudi government; and the historic decision of the
Tunisian government in 2018 to replace Sharia law with civil laws that guarantee
equal rights to all Tunisians
It must be noted that according to the tenets of MDNA, neither the Ex-Muslims nor Twitter
is the focus or instigator of the religious shift documented in this paper; rather, it is the
social actors’ appropriation of the affordances of Twitter as a cultural tool using high tech
smartphones. This distinction further means that in a mediated project, a tweet is not just a
tweet; it is an (often multimodal) action taken on Twitter by particular Ex-Muslims using
primarily a smartphone or tablet to create an interplay between verbal and visual modes in
a particular historical period for specific purposes. Therefore, the same action can mean
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different things depending on who is taking the action and when, where and why the action
is taken (e.g. an American tweeting sarcastically about the Christian religion in America
might gain little attention, whereas an Arab in Arabia tweeting sarcastically about Islam
may subsequently be executed). Constructing actions as interpretable only within the nexus
of practice in which they occur further illuminates the agency (and courage) of social
media users (especially in undemocratic contexts) and the collaborative process of
meaning-production by clarifying the specific roles one can play in each mediated action.
4.2 Navigating the nexus of practice: Analysis
To analyze my data, I appropriated the following analytical frameworks: interactional
sociolinguistics (Tannen, 2005), multimodality (Kress and van Luewen, 1996) and
approaches that highlight the interplay between texts and images (Bateman, 2014). In this
section, I briefly analyze five examples that illustrate the efficiency of a longitudinal,
ethnographic and integrative approach to (Arab) activism.
4.2.1 Mediated actions to discredit authoritative discourses
Herein, I provide five examples representative of the kinds of precarious actions and
interaction orders the Ex-Muslim community on Twitter systematically engages in that
have also shifted practices. The type described in this section is discrediting the main
authoritative books of Islam, an action punishable by jail or death. My ethnographic
research indicate that Arab Muslims used Yahoo religious chatrooms in the 1990s to turn
authoritative discourses into internally persuasive discourses (Bakhtin, 1981) open for
discussion (Al Zidjaly, 2010). At the onset of the Islamic religious deliberation by the
masses during the early 2000s, the Quran remained authoritative. However, this too has
changed, and now all Islamic texts are fair game in the Ex-Muslim community. Mediated
action 2 (Figure 2) also references the discourse of Islam and the honoring of women, a key
theme being discredited within the community. The importance of discrediting the cultural
adage that Islam honors women is that this authoritative claim often acts as a barrier to
implementing women’s rights. The argument in most Islamic societies that have signed the
Convention on the Elimination of all forms of Discrimination Against Women (CEDAW)
treaty with reservations, reads: Since Islam honors women, there exists no need for
women’s rights such as the right for women to inherit equally as men. Through
intertextually referencing verses from the Quran that demonstrate the opposite (that Islam
does not honor women), the leaders of the Ex-Muslim community also discredit the most
authoritative discourse in Islam, the Quran, which is constructed as the word of God.
The first action in this example is initiated and sustained by Ziy and Athanasius, two active
and anonymous Ex-Muslims from Saudi Arabia, who define themselves as factual, logical
and caring about the cause of women in Arabia. Note that the actual tweets in Arabic are on
the left side; the translations in English are to the right. The text in blue is an analysis I
conducted on the photo used (For details on discrediting linguistic strategies used by Ex-
Muslims on Twitter, including intertextuality, humor, and sarcasm, see Al Zidjaly, 2019b).
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Mediated Action 2: Does Quran honor women?
Judging by the avatar used in her profile picture, Ziy identifies with female warriors (her
avatar is Tauriel, a fictional warrior character from the film adaptation of J. R. R. Tolkien’s
book, The Hobbit. Although Athanasius reports in his Twitter bio that he subscribes to no
religion, he appears to identify with religious reformers and philosophers (his avatar is that
of a thinking man and his pseudonym is of a notable Christian reformer). In the above
tweet (of several to follow), which I theorize as a mediated action (see Author 2011 for
details), Ziy announces that over a series of forthcoming tweets she will discuss the
discourse of Islam’s honoring of women. Indirectly, given her known position as an Ex-
Muslim, she signals that she will demonstrate the opposite: Islam’s dishonoring of women
by intertextually referencing the Quran—specifically verses from the chapter on women.
13
This discourse on women is of great importance, as aforementioned, especially in Saudi
Arabia where Wahhabism is practiced and women are controlled through male
guardianship. Generally, Ex-Muslims argue that discrediting the cultural authoritative
discourse that Islam honors women is essential to set forth a much-needed movement to
secularism, individual choice and women’s rights (consistent with Ex-Muslims’ goals).
The mediated action of a rebellious act (discrediting authoritative cultural discourses and
books) is heightened by an image of a woman engaged in several defiant acts: drinking
wine; staring directly at the reader, which according to Van Leeuwen’s (1996) taxonomy
creates equality and challenge; and displaying sex appeal through long, darkly painted nails
and dark red lipstick. These represented verbal and nonverbal actions are forbidden for
women in many strict Islamic societies. Bateman (2014) explains that this alignment
among actions strengthens the message: Together, the announcement and accompanying
image create the challenge of “bring it on.”
Athanasius, a second leader of the community from Saudi Arabia and follower of Ziy’s
account, immediately and preemptively rebutted the traditional Muslim response he
anticipated that Islam honors women because the Quran dedicates a whole chapter on
women (i.e. inclusion equals honoring). Specifically, Athanasius notes the irony that this
chapter actually dishonors women: Many verses directly encourage physical assault against
women, legalize gender-based inequality of inheritance, disallow women’s testimony in
court, and legitimize polygamy. Athanasius’s preemptive rebuttal signals several key
points: (a) It demonstrates the typical structure of the action of discrediting Islamic
teachings and Muslims’ mainstream responses to such attacks, it illustrates the existence of
a community wherein reactions or norms are identifiable; (b) it reveals the outcome of
Islam’s encouragement that laypeople only recite and memorize the Quran rather than
carefully examine it: namely, that Muslims simply repeat what they have been taught since
infancy rather than read and think about the Quran; and (c) it indirectly invites deeper
debate by neutralizing traditional responses. In short, Athanasius’s rebuttal represents a call
from Ex-Muslims to the Muslim community to think for one’s self, so as to move forward
to more civil societies. This call is indirectly echoed in mediated action (2), shared as a
meme by Ziy and many others in the Ex-Muslim community.
14
Mediated action 3: And beat them
To discredit the Islamic authoritative discourse that Islam honors women, in the above
meme the most problematic verse in the Quran is cited: And beat them. This controversial
order appears in the the Quranic chapter on women, referenced in the previous example, as
a last resort to treat a disobeying wife: Do not engage them, withhold sex, and when all
fails, beat them. Several discursive and visual factors in the meme are at work to move
forward the discourse on women and violence in Islam. On top, the image of a battered
woman, referencing the discourse on domestic violence, is accompanied with the
imperative from the Quran (And beat them). A second imperative, Wake up, is perched
atop the verse, referencing an international activist movement that uses the anonymous
mask as its logo (it is simultaneously an imperative to Muslims to wake up). The verbal
15
part of the meme is terse (the author of the meme does not indicate directly the Quranic
source of the verse; its status as authoritative however is indicated by the vocalization used
only in formal or Quranic language). The effect created by the verbal and visual strategies
is disturbance heightened by the dark background (and the grim, direct, penetrating gaze, in
addition to the size of the bruise). Similar to the rebuttal Athanasius provided in mediated
action 1, the bottom image is a preemptive discrediting strategy of the two typical
responses Muslims present when confronted with this (or other) problematic command(s)
from the Quran: citing semantics and Western science. Instead of waking up by facing the
connection between Quranic teachings and domestic violence in the Muslim community,
Muslims typically argue that in the particular verse, beating does not mean physical assault
but rather something else (e.g. abandon them [which does not work as abandon them [do
not engage them] in the treatment plan is listed as the first resort; beat them sometimes is
modified with lightly (beat them lightly). To ridicule the typical responses, abandon them
and beat them lightly are replaced with tickle them in the constructed dialogue by a pseudo
Western male scientist wearing a white robe and glasses (signaling [fake] authority); the
absurdness of the response is further heightened by adding an absurd statement that tickling
has proven to cure cancer. The absurdness of the anticipated response (and the fakeness of
the strategy to resort to pseudo science) are also signaled by the sheepish smile on the
white male face (and the way the glasses are held) in contrast to the grim, leveled gaze of
the battered woman. The indirect illocutionary force is a request to “cut the crap and deal
with this verse and domestic violence.”
In mediated action (4), the second most authoritative discourse in Islam, the hadiths
(prophetic traditions documented in the book of Al-Bukhari and Muslim) are discredited,
and more evidence of Islam’s dishonoring of women is provided. The discredit draws upon
various intertextual references (Bakhtin, 1981), including international events, powerful
women and humor. This third example made the rounds following Angela Merkel’s 2017
fourth-term win as the Vice Chancellor of Germany. (Ex-Muslims often cite the German
leader to refute the saying, “No nation will thrive if led by a woman,” one of the most
famous hadiths used to prevent women from leadership.) Because this meme was shared
with no comments, I saved it as photo instead of a tweet.
16
Mediated action 4: Do hadiths honor women?
To counter the cultural authoritative discourse that women are unfit for leadership, and also
to illustrate Islam’s dishonoring of women, the meme juxtaposes the degrading hadith
(placed in center) with a powerful photo (on top) taken following Angela Markel’s fourth-
term win. The hadith is listed with no reference to the prophet (since it is an ubiquitous
cultural discourse), although its authority is signaled by listing the source as Al-Bukhari.
Given the proof that women can and do lead nations to prosperity, Muslims are presented
with three options at the lower bottom. Although the first option is to admit that the
reported sayings of the prophet are false, the remaining two offer a way to avoid this
potential embarrassment: either claim that Germany is a failed nation or swear on the holy
book that Angela Merkel is, in fact, a man. Reverting to humor also helped construct the
mediated action as less threatening. Many Muslims commented on the meme, and most, in
good humor, chose the last option. (Notably, the hadiths are less authoritative than the
Quran and this particular hadith has been discredited for years. Moreover, although there
are no female heads of state in Arab countries, many women do hold high positions.) The
same hadith is also often lexically repaired on Twitter as mediated action 5 illustrates (the
authoritative hadith no nation will thrive if led by a woman is lexically replaced with no
nation will thrive if it believes in such sayings). Lexical repair of authoritative texts in fact
17
is one of the most prominent linguistic strategies Ex-Muslims use to discredit Islamic
authoritative texts (for details on linguistic and multimodal repair in the Ex-Muslim
community, see Al Zidjaly, 2019b).
Mediated action 5: women and leadership
The above four examples are representative of the main actions and one participation
framework of Ex-Muslim community tweets that discredit Islamic authoritative discourses
by intertextually referencing various texts from the Quran and hadiths. The examples also
highlight the typical structure of the actions that have created and maintained the
community by circulating ideas (see Figure 6).
18
Mediated action 6: The structure of discredits
19
The identified structure of the tweets and memes created and shared in the Ex-Muslim
community is as follows: While full citation of authoritative texts is not provided, their
authority is indicated through vocalization (mediated actions 3 and 5) and the use of
decadent layout and colored fonts (mediated action 5), which intertextually references the
typical layout of the Quran (this was used in mediated action 5 to signal authority even
though the text was a hadith, not a verse from the Quran). Through rebellious images that
strengthen tweets, lexical repair of texts, and preemptive discrediting strategies (often
appearing at the bottom), the actions both provoke and ridicule anticipated responses that
signal Muslims’ lack of knowledge about their religion and the erroneousness of certain
beliefs. Although religion is engrained in everyday practices, Muslims rarely demonstrate
knowledge of the history or books of Islam: They often fail to produce new thoughts and,
thus, lose debates with the Ex-Muslims. Therefore, most tweets construct Ex-Muslims as
logical, factual and knowledgeable (often appear to wear spectacles in memes), while most
Muslims are constructed as lacking in these. Many Muslims have confessed on a popular
2018 hashtag #WhyILeftIslam that these actions by Ex-Muslims have catalyzed social
change. One popular meme that has circulated on Arabic Twitter for years shows (in its
most popular version) a debate between an animated (signaling the act of thinking)
Christopher Hitchens, renown atheist, and an inanimate (signaling stagnation) Muslim.
Hitchens asks the Muslim: How do you know God exists? The Muslim responds: The
Quran says so. Hichens rebuts: How do you know the Quran is the word of God? The
Muslim responds: Because God has said so. Many have reportedly felt the impact of
repeatedly witnessing the construction of this Catch 22 on Twitter. In response, most
followers have investigated the authoritative discourses for themselves (as my students
have done) rather than relying on ready-made adages. This action has shifted many
followers’ perceptions and practices (including my students), as I next demonstrate.
4.2.2 Religiously coming out in Arabia
A rising shift in consciousness and daily practices has taken place in Arabia. While one
could argue this has been long in coming, credit for its quick physical manifestation goes to
Ex-Muslims’ mediated actions on social media (especially Twitter). These transformative
actions could be summarized in three types: (a) constant, systematic discrediting actions of
all Islamic authoritative discourses (the Quran, hadiths, beliefs, sayings, practices,
policies); (b) co-construction of Muslims through numerous debates as illogical puppets
devoid of knowledge of Islamic source texts and lacking humanity) and (c) provision of
facts and online access to banned books and videos of past reformers. Not only have these
combined actions prompted many to question (albeit covertly) their beliefs, they also result
in shifts in identity that have dire consequences in the Arabian Gulf, as religion is deeply
woven into both daily practices and governments. To counteract these threatening changes,
the Friday sermons in Arabia, for the first time in history, openly addressed the question of
atheism (and sparked intense debates on Twitter), as the Islamic pontiff of Oman in 2018
denounced atheists and those who leave Islam as mentally ill. In 2018, the Saudi Arabian
government equated atheism to terrorism. Most alarmingly are the impacts on Muslims’
identities. As argued by Ex-Muslims and illustrated in my data, a Muslim person is Muslim
first and human second. In other words, Islam is not merely a part of Muslim Arab
identity—it is their identity. Therefore, a change in religion equals a drastic change in core
20
identity. As my findings illustrate, the actions on Twitter have engendered intense identity
crises among Muslims in the Arabian Gulf who experience shifts in consciousness but
absent opportunities for their physical manifestation, given that such explorations remain
legally punishable off-Twitter. Thus, they must remain in the closet of Islam or face
imprisonment or death. Mediated action 7, a tweet of a private direct message to
Athanasius from one of his silent followers, demonstrates this identity crisis. In it, the
follower from Saudi Arabia admits to the perils of not being able to come out as Ex-
Muslim, which echoes the reality of many in the Arabian Gulf.
Mediated Action 7: Shift in identity
Mediated action 7 illustrates a typical interaction order in the Ex-Muslim community,
wherein silent covert principals (lurkers) send DMs (private messages) to key community
21
leaders in which they demonstrate the occurrence of shifts and consequent struggle.
Athanasius tweeted the DM to share with his followers. He maintained the female
follower’s confidentiality (a common community practice). In the private confession, the
female follower shared her struggles of living a double life because of her agnosticism, as
she had to continue performing Islamic acts she no longer believed in or face severe
punishment from her family and/or government. In the confession, the principal follower
additionally summarizes the pains to do her job as a school teacher, as she believed her new
stance (as she refers to it) likely would result in ostracism by her students and potential job
loss. She faces the choice to cheat herself (thus continuing her job of shaping her students),
or live her truth and face consequences (including loss of access to her students).
Athanasius responds by acknowledging the problem and advises her to cheat (live a lie),
unless she were willing to leave the country and people. His response acknowledges the
penetration of religion in daily life. This example is representative of many anonymous
confessions on the popular 2018 #WhyIleftIslam and many retweets of private messages
sent to community leaders. The adaptation of a forbidden identity covertly, as the
groundwork has not been laid out yet, is documented in the 2017 book Arabs without God,
written by a Western journalist. It is further exemplified by many of my students, both male
and female. Male Arabs find the shift particularly hard, as they are expected to publicly
perform daily acts of prayers they no longer believe in. The evident dissonance between
many Muslims’ beliefs and practices signals an historic era of Arabic governments inability
to contain human agency and choice, due to social media’s effects. The very fabric of
society is being transformed covertly, as increasing numbers of people are leaving their
religion in a society that does not allow such acts.
4.3 Changing the nexus of practice
An MDNA project instructs that researchers must examine their own actions and histories
in the course of conducting the project. Thus, I report my experiences analyzing the actions
of the Ex-Muslim community and showcase how MDNA has informed my research
regarding contentions brought about by social media’s integration into daily activities. I
argue that these contentions—in addition to ideologies (Crispin and Thurlow, 2011) and
ethics (Georgekapulous and Spilioti, 2016)—should be incorporated into the next wave of
digital discourse research.
This project brought to my attention the risks involved in undertaking, presenting and
publishing socially active research. After my first and only presentation of this paper in
GURT 2018 (Georgetown University RoundTable), my non-Arab academic colleagues
asked me to halt my research out of fear for my personal and academic safety (i.e. I might
be perceived as a principal and animator of the prohibited actions presented), while my
Arab academic colleagues asked me to stop in order to save cultural face (i.e. do not air our
Arab dirty laundry [i.e. what Arabs do online] for the whole world to see). Akin to risks
involved in journalists reporting from war zones, I was alerted that researchers face risks
when examining religious and political activism in contexts where democratic discourses,
civil liberates and research ideologies are not foundationally laid. The project consequently
has affected my decision as to what kind of researcher I would like to become. I have
realized that conducting research is activism because reporting, analyzing and documenting
22
gives voice to the select group or community under scrutiny. Even selecting a research
topic is a form of activism that has ramifications for academic careers, choices of
methodology, and ethics. I also have developed appreciation for my acquisition of a huge
data set that holds the key to practical and theoretical sociolinguistic contentions, including
Arab identity as constructed by Arabs themselves (We finally have access to the Arab mind
[Patai, 2010] in their own words). Concerns that I might be seen as a principal or animator
of the actions I have been capturing and, at times, engaging in (especially at the onset of the
project) has informed my decision both to lurk and to be mindful about the data I showcase
and papers I write. For example, this paper is a methodological paper first and a linguistic
examination of the nature of the dangerous actions the community involves in, second.
Moreover, from the thousands of tweets that discredit the Quran, I presented first a mild
one (Figure 2) and then a slightly problematic one (mediated action 3). I describe the
example in Figure 3 as slightly problematic even though it is a discredit of a Quranic text,
and indirectly a discredit of the Quran itself, because: 1) this particular verse or command
has been deemed problematic for decades; as a result, it is widely discussed among
Muslims; 2) the meme does not directly show the Quran; one could say the Quran is
indirectly evoked. Therefore, both examples (due to layout and theme of women) are not as
face-threatening as other content. That is, tackling the question of Islam and women is of
limited threat, given the ubiquity of this topic among Muslims and the admission of many
Muslims of the problematic nature of some of the verses in the Quran regarding women.
My concerns also influenced my offline actions: I have ceased writing for local newspapers
pending my own continued examination and contemplation of my culture and religion.
My decisions were proved right in 2018 when Arabian Gulf governments started seeing
discrediting actions online as threats to national security. Consequently, laws prohibiting
such actions were passed, leading to the imprisonment of a couple of key leaders in the Ex-
Muslim community and suspension of a few Twitter accounts because they were reported
as offensive to Islam. Some key members of the Ex-Muslim community consequently
stopped activity temporarily or permanently. In 2018, the European parliament and Twitter
showed signs of succumbing to the blasphemy laws of Pakistan.
Ethically, I was alerted that researching and publishing this topic might harm the Islamic
reform movement by bringing attention to it—for example, the attention might lead to the
closing of all accounts under the law of insulting religions. Others argued that giving the
community voice through research may backfire, as direct attacks on Islamic authoritative
discourses may be an unlikely path to freedom (Ex-Muslims disagree with this position). I
was further alarmed that featuring key community members in my paper may actually harm
them. For example, although I informed Athanasius of my project, I was apprehensive
about featuring him because, despite anonymity, Saudi authorities could easily locate his
IPA if they wished. I suspect, however, that he no longer resides in Saudi Arabia (neither
does Ziy); and both tweet only intermittingly as their mission in inspiring change has been
relatively accomplished. These ethical and accountability factors shaped the frame of this
paper and will shape my future projects until I arrive at a firm position. In the meantime, I
continue gathering data and highlighting the lived experience of doing such projects. My
hope is to background the actions of the group and instead highlight the need to examine
what people do online through social media and how this relates to human agency,
23
especially in under-studied contexts. I do so through adopting an integrative approach that
theorizes actions as mediated by people, mediational means and larger discourses, with a
focus on documentation instead of advocacy. This is my activist stance as an academic
intrigued by activism research.
5. Why a nexus approach to digital activism?
Social media have provided researchers with opportunities to witness identity formation
and social change from the bottom up, leading to new data previously unavailable
(KhosraviNik, 2016). To counter the influx and adequately handle the new research
opportunities, Angouri (2016) rightly suggests writing bottom-up research on the lived
experience of conducting social media research, while highlighting ethical and ideological
concerns (Thurlow and Crispin, 2011; Georgakopoulou, 2017). To these discourses I add
the need to include the experiences of under-studied communities, including users of social
media in the Middle East, as it is in dire contexts with little to no freedom that people and
their creativity thrive. Therefore, I suggest key to reimagining sociolinguistics (Blommaert
2018a, 2019) as a theory relevant to increasingly complex everyday lives is a theorization
of activism as a nexus analysis. By highlighting the actions of social media users; and
theorizing them as strategic (to bring about cultural revolution), mediated (by Arabs [with
their interaction orders] and Twitter [with their combined uses]), and grounded in a
dialectic, mutually constitutive, and mutually constraining relationship with various factors,
including social actors, mediational means, cycles discourses, and their combined
relationships with each and with their histories; I was able to accomplish several aims.
I was able to document the agency of Arab social media users as, over a decade, they took
consistent strategic efforts to ignite change through creative actions often mixed with
humor. In addition to capturing what they do online (Baym, 2015), by widening the lens of
analysis and conducting ethnography (with a focus on methodological interdiscursivity), I
was able to catch the ramifications of some of the actions in the Ex-Muslim community. In
short, I captured the voice of a growing community of Ex-Muslims and other active Arab
social media users, documented historic actions that may contribute to how social change
manifests and outlined the role of technology in the process. Specifically, I noted the subtle
changes that took root from both previous reform actions and online actions. Keeping a log
of the actions Arabs took on the Internet from the inception of technology was critical to
detecting these shifts and documenting the evolution of Arabs’ agency over time. This
longitudinal approach enabled me understand the links between actions and capture the
historic transformation of the very fabric of Arab societies. Had I not conducted a nexus
analysis approach to Arab activism, I would have gravely underestimated the actions of the
Ex-Muslim community and the role they play in the lives of millions of people. Had I not
grounded their actions in relevant discourses, I also would have erroneously theorized the
actions of my students (and others), perhaps attributing their struggles to mental illness, as
postulated by the Omani clerks. Without theorizing activism as a form on nexus analysis, a
very skewed picture of what is happening in Arabia would have emerged.
Notwithstanding concerns with longitudinal, ethnographic research (Erickson, 2004),
theorizing digital activism as nexus analysis also cements the value in conducting
24
ethnographic, integrative and longitudinal research. In 2010, a discourse analysis of Arabs’
posts on the Al Jazeera news agency website enabled me to correctly predict the Arab
Spring that came to be known as the Facebook Revolution (see Author 2012). My current
nexus analysis project has enabled me to predict a Twitter Revolution with far more drastic
consequences for Arabs (and the world in general).
Note
This research is part of the Sultan Qaboos University (Oman) funded project: The Impact
of Social Media on Omani Youth: A Multimodal Project (SR/ART/ENGL/15/01).
Acknowledgement
I thank Alla Tovares for comments on earlier drafts of the paper. I also extend my thanks to
the Arab activists on Twitter for shifting consciousness and lives.
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Author Bio
Najma Al Zidjaly is Associate Professor in the Department of English Language and
Literature at the College of Arts & Social Sciences (Sultan Qaboos University, Oman). Her
research focuses on social media and Arab (Omani) identity (with or without disability).
She is the author of Disability, discourse and technology: Agency and inclusion in
(inter)action (Palgrave Macmillan, 2015) and the editor of the Special Issue, Society in
digital contexts: New modes of identity and community construction (Multilingua, 2019).
Al Zidjaly is on the editorial board of the Journal of Multimodal Communication and has
additionally published articles in scholarly journals such as Discourse & Society; Language
in Society; Communication & Medicine; Multimodal Communication; Multilingua; Visual
Communication; and Discourse, Media & Context.
Contact author: [email protected]