Cabin Safety Action Group as part of

Safety Management

Time to break the ICE!• Time: 20 minutes• Introduce yourself to each other at your table• Give a 'name' to your table• Nominate a table representative/speaker who has to present to the

people around the table and:1) Summarise how many years of aviation experience you have2) How many participants already have a Cabin Safety Action Group in their respective companies?

Safety Management System (SMS) is a systematic approach to managing safety, including the necessary:

organisational structuresaccountabilities

policies procedures

Pillars of a Safety Management System

1. Policy and Objectives2. Risk Management & Risk Assessment3. Safety Assurance4. Safety Promotion

“An aircraft in a hangar is safe, but that is not what aircraft are built for.”

Safety is our Number ONE

PRIORITY

What is your understanding of SAFETY ?

a) Zero accidents or serious incidentsb) Freedom from hazardsc) Error avoidanced) Regulatory compliance

QuestionPoll

Fatigue Risk Management Action Group

(FRMAG)

Ground Operations

Safety Action Group

(GOSAG)

Flight Operations

Safety Action Group

(FOSAG)

Cabin Safety Action Group

(CSAG)

Technical Safety Action Group (TSAG)

Occupational Health & Safety Action Group

(OHSAG)

Freighter Safety Action

Group (FSAG)

Security Action Group (SAG)

SAFETY REVIEWBOARD

CSAG Objectives

• Provide Quality Assurance • Proactively identify and mitigate potential hazards• Foster a ‘Positive Safety Culture’ • Enhance the effectiveness of the Safety Management System • Effective Crisis Management capability

Defining the Structure of the Ideal CSAG

Group Exercise

Which stakeholders could be involved in a Cabin Action Safety Group and why?

Continuous Improvement

Continuous Monitoring

Sharing Safety Lessons Learned

Components of a CSAG Investigation of Safety Occurrences

Senior Management Commitment

Integration of Safety Training

Implementation of SOP’s

Effective Safety Reporting

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Senior Management Commitment

• Incorporate and Improve Safety in all Activities

• Periodic Review of Safety Policies• Develop Safety Objectives• Creating a Healthy Safety Culture

Integration of SAFETY Training

• Crew trained on Safety Awareness• Fostering a positive Safety Culture

Implementation of SOP’s

Effective Safety Reporting

PREDICTIVEPROACTIVEREACTIVE

“An ounce of prevention is worth a pound of cure.”

- Benjamin Franklin

How best would you describe your organisation’s Safety Reporting?

QuestionPoll

c)PREDICTIVE

b)PROACTIVE

a)REACTIVE

Investigation of Safety Occurrences

• Establish Root Cause• Relevance and compliance of SOP’s• Training Deficiencies

Sharing Safety Lessons Learned

• Training• Safety Campaigns• Safety Forums• Newsletters / Bulletins• Safety Alerts

Continuous Monitoring

• Management Review• Audits & Inspections• Line Proficiency Checks• Analysis of Occurrence Reports• Performance Monitoring• Feedback

Continuous Improvement

• Review Procedures• Incorporate Industry Best Practice• Investigation Reports• Identifying Safety Trends

The Ideal CSAG

The Ideal CSAG 1. Policy and Objectives• Meet once a month • Primary Stakeholders:

- Cabin Safety- Flight Ops- Training- Ground Ops- Maintenance - Security

The Ideal CSAG 2. Risk Management & Risk Assessment• Safety/Security reports, fatigue reports, medical

reports• Safety Data Monitoring• Industry benchmarks / Incident tends• Audits / Inspections• Risk assessment library

The Ideal CSAG

3. Safety Assurance• Outcomes: actions and monitoring to improve

cabin safety and SOP’s, guidelines for other departments that impact Cabin Operations

The Ideal CSAG

4. Safety Promotion• Cabin Safety Campaigns• Cabin Crew Safety Forums• Cabin Safety Bulletins and Communications • Presence at Briefing Centers