2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive...

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Transcript of 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive...

Page 1: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions
Page 2: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2016 Transit Service Performance Review

Executive Summary

Appendix A – Additional Figures

Appendix B – Report Definitions and Assumptions

Bus

Appendix C1 – Bus Route Summaries: Routes 1-99

Appendix C2 – Bus Route Summaries: Routes 100-299

Appendix C3 – Bus Route Summaries: Routes 300-799

Appendix C4 – Bus Route Summaries: Routes C1-C99

Appendix C5 – Bus Route Summaries: Routes N1-N99

SeaBus, SkyTrain, and West Coast Express

Appendix D – SeaBus Route Summary

Appendix E – SkyTrain and West Coast Express Line Summaries

Appendix F – SkyTrain Station Summaries

Technical Appendices

Appendix G – How to Read Bus Route Summaries

Appendix H – How Bus Route Summaries are Created

Appendix I – How to Read SeaBus and Rail Line Summaries

Appendix J – How SeaBus and Rail Line Summaries are Created

www.translink.ca/tspr

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Page 3: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Route 002 . . . . . . . . . . . . . . . . . . 4

Route 003 . . . . . . . . . . . . . . . . . . 6

Route 004 . . . . . . . . . . . . . . . . . . 8

Route 005 . . . . . . . . . . . . . . . . . .10

Route 006 . . . . . . . . . . . . . . . . . .12

Route 007 . . . . . . . . . . . . . . . . . .14

Route 008 . . . . . . . . . . . . . . . . . .16

Route 009 . . . . . . . . . . . . . . . . . 18

Route 010 . . . . . . . . . . . . . . . . . 20

Route 014 . . . . . . . . . . . . . . . . . 22

Route 015 . . . . . . . . . . . . . . . . . 24

Route 016 . . . . . . . . . . . . . . . . . 26

Route 017 . . . . . . . . . . . . . . . . 28

Route 019 . . . . . . . . . . . . . . . . . 30

Route 020 . . . . . . . . . . . . . . . . . 32

Route 022 . . . . . . . . . . . . . . . . . 34

Route 025 . . . . . . . . . . . . . . . . . 36

Route 026 . . . . . . . . . . . . . . . . . 38

Route 027 . . . . . . . . . . . . . . . . . 40

Route 028 . . . . . . . . . . . . . . . . . 42

Route 029 . . . . . . . . . . . . . . . . . 44

Route 032 . . . . . . . . . . . . . . . . . 46

Route 033 . . . . . . . . . . . . . . . . . 48

Route 041 . . . . . . . . . . . . . . . . . 50

Route 043 . . . . . . . . . . . . . . . . . .52

Route 044 . . . . . . . . . . . . . . . . . 54

Route 049 . . . . . . . . . . . . . . . . . 56

Route 050 . . . . . . . . . . . . . . . . . 58

Route 084 . . . . . . . . . . . . . . . . . 60

Route 096 . . . . . . . . . . . . . . . . . 62

Route 097 . . . . . . . . . . . . . . . . . 64

Route 099 . . . . . . . . . . . . . . . . . 66

Table of Contents

Page 4: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 1,402,000 1,322,000 1,294,000 1,351,000 2,848,000 30 of 214 Average Daily APC Boardings (Mon-Fri): 4,350 4,150 4,050 4,300 8,850 32 of 213

Average Daily APC Boardings (Sat): 3,100 2,950 2,900 2,850 6,200 29 of 174 Average Daily APC Boardings (Sun/Hol): 2,200 2,050 2,150 2,150 4,800 29 of 171

Annual Service Cost: $1,685,000 $1,734,000 $1,792,000 $1,874,000 $3,331,000 36 of 216 Annual Revenue Hours: 17,400 17,900 18,500 19,300 34,300 36 of 216

Cost per APC Boarded Passenger: $1.20 $1.31 $1.43 $1.39 $1.17 31 of 214 Average APC Boardings per Rev. Hour: 81 74 70 70 83 28 of 214

Average Peak Passenger Load: 23 22 21 21 26 59 of 210Average Peak Load Factor: 46% 44% 42% 42% 51% 59 of 210

Revenue Hours with Overcrowding: 0% 0% 0% 0% 0% 1 of 209 Average Speed (km/h): 16.3 15.9 15.4 15.8 193 of 206

Service Changes Since December 2010- Winter 2010, Extend 15m service until 21hr (M-F); introduce S/H service- Summer 2011, Increase AM & PM peak freq to 5-10 min; align with #22 schedule (M-F)- Summer 2012, Extend 20m service until 21hr (Sat)- Winter 2012, Blend PM headways with #22 to increase service- Summer 2016, Split #22 at Burrard Station due to City of Vancouver construction; #22 westside route and schedule incoporated into #2- Summer 2016, Various frequency reductions due to efficiencies with combined #2/22 schedules (all days) due to City of Vancouver construction

Std. Bus

8.0

Vancouver

Route 002

Vancouver/UBC

2016 ridership reflects 2/22 service redesign due to construction

Ride

rshi

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2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

$1.64 $0.85 18 / 17 29 / 24 Std. Bus Std. Bus

18$1.86

/ 11 18 /

2016

Satu

rday

Sund

ay/H

olid

ay

Vehicle Type

09:00 - 15:00

5 6

Time

21:00 - 01:00

Average Boardings per Trip

4 /

21

6 57 106

28

6 55 91 26 47

Std. Bus

09:00 - 15:00

1,211 1,716 4 6 53 84 26

930 515:00 - 18:00

698

$1.58 $0.95 17

1,086

4 35

201:00 - 06:00

06:00 - 09:00

64 17

18:00 - 21:00

2,516

01:00 - 06:00

4,478

/

1949 14

28

22 Std. Bus

32 Std. Bus

/ 18 26 /

/

18:00 - 21:00

366 737 3 21

3

2 14

4 2906:00 - 09:00

174 385

01:00 - 06:00

51

Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

2016

Std. Bus

20 21 /

2015

18

11

24 29 Std. Bus/

2

58

40

51 $1.49 $0.81 16

5

12

157 369 3

6

412 4

15:00 - 18:00

40

16

$0.62

$0.89

$1.04

$5.74

Average Peak Passenger Load

15

Average Cost per Passenger

Average Peak Passenger Load

18

/

24 /

20162015

15:00 - 18:00

2,538 69 24

21:00 - 01:00

1,753

Time

Std. Bus

Std. Bus/ 22

16

13

28 41 $1.55

29

09:00 - 15:00

5,282

06:00 - 09:00

55113

9,103 4 8

6 9

Std. Bus/ 35 Std. Bus

/ 23 Std. BusStd. Bus17

24 26

4

8/

Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

$1.60 /

81

23

46 Std. Bus

1,545 4

21

$1.03

65 $0.9254

$1.84

28

$2.23 $1.07

4 57

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger Load

$2.24

Vehicle Type(EB / WB)

Data collected early Sept. to mid-Dec. of the given yearPerformance by Day of Week, Route 002

445 14

Mon

day-

Frid

ay

80

84 41

(EB / WB)

2015

36 /

Std. Bus

21/

Std. Bus

Std. Bus

(EB / WB)

Std. Bus

13 25 / 27 Std. Bus

12

18 /

/

Vehicle Type

Std. Bus

4,484 6,334 6 10 65 99 $1.34

51 44

Average Cost per Passenger

8 46

$0.78

$1.07344,246

35 54

63 29

$2.04

Std. Bus713 956 91 30

$1.08

3119 /

/4 50 Std. Bus17$1.5021

/ 22 /$1.62 $0.64

10

23

21 42 18

21:00 - 01:00

428

18:00 - 21:00

92 404 2 4 60 98 Std. Bus28 Std. Bus

27

44

33 Std. Bus

$0.89

Std. Bus Std. Bus

Std. Bus

$2.46 $1.36 / 12 12 / 12

Std. Bus2 / 8

Std. Bus

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

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Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 6,884,000 6,429,000 5,748,000 5,999,000 6,249,000 9 of 214 Average Daily APC Boardings (Mon-Fri): 20,550 19,150 17,300 18,000 18,750 9 of 213

Average Daily APC Boardings (Sat): 17,400 16,350 14,600 15,400 15,650 5 of 174 Average Daily APC Boardings (Sun/Hol): 12,900 12,500 10,600 11,200 11,500 8 of 171

Annual Service Cost: $5,926,000 $6,005,000 $5,687,000 $6,270,000 $6,314,000 13 of 216 Annual Revenue Hours: 61,100 61,900 58,600 64,600 65,100 13 of 216

Cost per APC Boarded Passenger: $0.86 $0.93 $1.02 $1.05 $1.01 15 of 214 Average APC Boardings per Rev. Hour: 113 104 98 93 96 13 of 214

Average Peak Passenger Load: 34 29 30 30 28 46 of 210Average Peak Load Factor: 49% 42% 44% 44% 40% 108 of 210

Revenue Hours with Overcrowding: 0% 0% 0% 0% 0% 1 of 209 Average Speed (km/h): 14.8 14.1 14.2 14.0 201 of 206

Service Changes Since December 2010- Winter 2010, Reduce freq from 10-12 to 15m after 19hr (S/H)- Spring 2013, Construction rerouting in vicinity of Marine Drive Station- Spring 2014, Construction rerouting, all trips truncated at Main and Marine Drive- Spring 2015, End of construction detour, service reinstated to Marine Drive Station- Fall 2015, Increase freq from 30 to 20m from 2430-2530hr (M-F)

Artic. TrolleyVancouver

Route 003

Vancouver/UBC

8.9

2014 ridership may be impacted by construction at Main St. Station

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2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

1,846 1,853 2 2 42 49Artic. Trolley

& Std. Trolley

Artic. Trolley

$1.07 $1.00 41 / 21 39 / 21Artic. Trolley

& Std. Trolley

Artic. Trolley

24 26 $2.97 $2.76 15 / 13 14 / 12

Performance by Day of Week, Route 003 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

06:00 - 09:00

09:00 - 15:00

17,254 17,197 8 8 91 104 74 79 $1.00 $0.93 33 / 29 29 / 25Artic. Trolley

& Std. Trolley

Artic. Trolley

15:00 - 18:00

10,058 10,228 9 8 109 113 88 94 $0.89 $0.86 31 / 43 30 / 40Artic. Trolley

& Std. Trolley

Artic. Trolley

8,388 8,340 8 8 88 101 67 71

18:00 - 21:00

6,412 6,591 7 7 81 89 55 62

4,737 4,774 4 4 54 70 37 43

$1.21 $1.07 22 / 30 19 / 28Artic. Trolley

& Std. Trolley

Artic. Trolley

Artic. Trolley

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

$1.70 $1.49 14 / 23 13 / 24Artic. Trolley

& Std. Trolley

21:00 - 01:00

2015 2016

Satu

rday

01:00 - 06:00

235 240 2 2 52 60 31 35 $1.91 $1.72 15 / 19 16 / 18

85 $0.98 $0.88 34

Artic. Trolley Artic. Trolley

06:00 - 09:00

883 900 5 5 70 80 45 47 $1.28 $1.23 26 / 16 24 / 16 Artic. Trolley Artic. Trolley

09:00 - 15:00

3,381 3,487 8 8 91 109 74 82 $1.00 $0.90 36 / 27 34 / 26 Artic. Trolley & Std. Bus

Artic. Trolley

15:00 - 18:00

1,789 1,823 8 8 94 112 77 / 38 32 / 36 Artic. Trolley & Std. Bus

Artic. Trolley

18:00 - 21:00

1,200 1,223 6 6 88 103 63 68 $1.05 $0.95 27 / 31 28 / 31 Artic. Trolley Artic. Trolley

21:00 - 01:00

976 996 4 4 76 85 50 53 $1.25 $1.16 22 / 29 24 / 26 Artic. Trolley Artic. Trolley

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(NB / SB)

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

267 262 2 2 29 43 17 23 $3.21 $2.33 11 / 9 12 / 10

15:00 - 18:00

1,577 1,562 6

Artic. Trolley Artic. Trolley

06:00 - 09:00

651 640 3 3 62 80 41 47 $1.62 $1.44 25 / 15 25 / 11 Artic. Trolley Artic. Trolley

30 /

09:00 - 15:00

2,954 2,980 6 6 99 117 77 83 $0.88 $0.83 37 / 30 34 / 27 Artic. Trolley Artic. Trolley

18:00 - 21:00

1,008 992 4 4 67 92 48 59 $1.33 $1.07 19 / 24 21 /

6 104 116 79 81 $0.87 $0.85

Artic. Trolley

38 26 / 33 Artic. Trolley Artic. Trolley

22 Artic. Trolley Artic. Trolley

21:00 - 01:00

1,017 1,002 4 4 46 57 32 34 $1.94 $1.75 12 / 20 12 / 19 Artic. Trolley

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

7

Page 8: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 3,147,000 2,648,000 2,691,000 2,937,000 3,186,000 24 of 214 Average Daily APC Boardings (Mon-Fri): 9,200 7,750 7,750 8,600 9,350 28 of 213

Average Daily APC Boardings (Sat): 8,250 6,950 7,350 7,500 8,100 20 of 174 Average Daily APC Boardings (Sun/Hol): 6,500 5,500 5,850 6,300 6,700 21 of 171

Annual Service Cost: $4,283,000 $4,205,000 $4,595,000 $4,605,000 $4,640,000 20 of 216 Annual Revenue Hours: 44,200 43,300 47,400 47,500 47,800 20 of 216

Cost per APC Boarded Passenger: $1.36 $1.59 $1.76 $1.57 $1.46 68 of 214 Average APC Boardings per Rev. Hour: 71 61 57 62 67 63 of 214

Average Peak Passenger Load: 31 22 29 30 29 38 of 210Average Peak Load Factor: 65% 45% 62% 63% 61% 26 of 210

Revenue Hours with Overcrowding: 1% 0% 0% 4% 4% 177 of 209 Average Speed (km/h): 18.8 18.2 17.9 17.2 183 of 206

Service Changes Since December 2010- Winter 2010, Reduce freq from 20 to 30m btw 5-6hr (Sat)- Spring 2011, All trips after 20hr between Upper Lynn Valley/Vancouver renumbered as #209- Spring 2013, Temporary construction detour around Powell Street- Spring 2013, Temporary vehicle conversion from trolley to diesel buses (service east of Granville)- Fall 2014, End of construction detour, service reinstated along Powell Street

Cost

Ride

rshi

p

2013/2014 ridership may not be comparable to due to construction detour

Util

izat

ion

14.8

Vancouver/UBCStd. TrolleyVancouver

Route 0048

Page 9: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

25 Std. Trolley & Std. Bus

Std. Trolley

21:00 - 01:00

694 706 3 3 37 35 22 21 $2.86 $2.97 11 / 18 9 / 15 Std. Trolley Std. Trolley

36 27 / 31 Std. Trolley & Std. Bus

Std. Trolley

18:00 - 21:00

924 918 3 3 54 59 53 51 $1.58 $1.67 25 / 26 23 /

4 62 76 75 78 $1.35 $1.28 30 /

$1.44 $1.44 30 / 25 29 / 21 Std. Trolley & Std. Bus

Std. Trolley

06:00 - 09:00

602 590 3 3 27 42 24 28 $3.59 $3.18 8 / 14 12 / 12 Std. Trolley Std. Trolley

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

15:00 - 18:00

1,549 1,524 4

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

$1.59 26 / 28 22 / 28 Std. Trolley Std. Trolley639 651 3 3 55 63 41 41 $1.55

09:00 - 15:00

2,735 2,691 4 4 55 68 65 65

3 3 68 78 70 72 $1.33 $1.34 36 / 38 31 / 37 Std. Trolley Std. Trolley

21:00 - 01:00

Std. Trolley

15:00 - 18:00

1,407 1,434 4 4 64 81 84 91 $1.30 $1.20 39 / 37 39 / 32 Std. Trolley & Std. Bus

Std. Trolley

$1.48 $1.36 32 / 27 33 / 22 Std. Trolley & Std. Bus

09:00 - 15:00

2,651 2,704 4 4 58 74 72 78

06:00 - 09:00

883 899 4 4 26 40 26 29 $3.46 $3.19 9 / 16 11 / 14 Std. Trolley & Std. Bus

Std. Trolley

(EB / WB)

2015 2016

Satu

rday

01:00 - 06:00

39 40 1 1 9 15 8 12 $9.09 $6.33 4 / 9 / Std. Trolley Std. Trolley

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

18:00 - 21:00

771 785

18:00 - 21:00

3,975 4,028 3 3 72 81 71 76 $1.34 $1.27 43 / 30 41 / 29 Std. Trolley Std. Trolley

$1.26 $1.20 46 / 32 45 / 32 Std. Trolley15:00 - 18:00

8,030 8,035 5 5 72 86 89 97

06:00 - 09:00

5,916 5,938 4 4 53 78 61 73 $1.74 $1.41 27 / 34 34 / 32 Std. Trolley

21:00 - 01:00

2,921 2,934 3 3 45 57 30 35 $2.10 $1.80 21 / 20 20 / 36 Std. Trolley Std. Trolley

Std. Trolley

(EB / WB)

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

804 807 3 3 21 26 16 17 $4.13 $4.50 5 / 15 12 /

Performance by Day of Week, Route 004 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

Std. Trolley

09:00 - 15:00

12,933 13,155 4 4 55 65 67 68 $1.57 $1.52 27 / 27 24 / 22 Std. Trolley Std. Trolley

15 Std. Trolley Std. Trolley

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

9

Page 10: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 3,353,000 3,207,000 3,035,000 3,026,000 3,033,000 26 of 214 Average Daily APC Boardings (Mon-Fri): 9,950 9,550 9,000 9,000 8,950 30 of 213

Average Daily APC Boardings (Sat): 8,350 7,800 7,550 7,700 7,500 23 of 174 Average Daily APC Boardings (Sun/Hol): 6,650 6,500 6,200 5,950 6,150 23 of 171

Annual Service Cost: $3,089,000 $3,049,000 $3,195,000 $3,156,000 $3,235,000 37 of 216 Annual Revenue Hours: 31,800 31,400 32,900 32,500 33,400 37 of 216

Cost per APC Boarded Passenger: $0.92 $0.95 $1.09 $1.04 $1.07 19 of 214 Average APC Boardings per Rev. Hour: 105 102 92 93 91 17 of 214

Average Peak Passenger Load: 25 24 26 25 24 70 of 210Average Peak Load Factor: 53% 51% 55% 52% 51% 57 of 210

Revenue Hours with Overcrowding: 0% 0% 0% 1% 0% 1 of 209 Average Speed (km/h): 10.3 9.9 10.0 9.6 205 of 206

Service Changes Since December 2010- Winter 2010, Reduce freq from 20 to 30m btw 5-7hr (Sat)- Winter 2012, Return to operate on Robson St into Vancouver- Fall 2016, Permanent reroute of #5 btwn Burrard and Granville due to closure of the 800-block of Robson St

Cost

Ride

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tiliz

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3.1

Std. TrolleyVancouver

Route 005

Vancouver/UBC

10

Page 11: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

7 86 104 39 41 $1.01 $0.95 28 /

3 3 53 61 13 15 $1.98 $1.71 17 / 6 15 / 12 Std. Trolley & Std. Bus

Std. Trolley

24 Std. Trolley & Std. Bus

Std. Trolley

21:00 - 01:00

531 525 4 4 53 56 17 17 $1.95 $2.01 16 / 12 18 / 11 Std. Trolley & Std. Bus

Std. Trolley

29 30 / 31 Std. Trolley & Std. Bus

Std. Trolley

18:00 - 21:00

807 794 6 6 77 85 33 32 $1.15 $1.20 25 / 24 25

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

31 32 1 1 19 9 3 2 $6.14 $12.85 3 / 3 1 / 2

15:00 - 18:00

1,023 1,016 7

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

1,761 1,755 7 7 79 88 29 29 $1.17 $1.12 26 / 17 24 / 19 Std. Trolley & Std. Bus

Std. Trolley

Std. Trolley Std. Trolley

06:00 - 09:00

233 239

Std. Trolley Std. Trolley

21:00 - 01:00

444 454 4 4 74 86 27 27 $1.20 $1.17 27 / 19 27 / 19 Std. Trolley Std. Trolley

41 $0.94 $0.95 30 / 36 30 / 33

15:00 - 18:00

957 979 8 8 95 92 45

09:00 - 15:00

1,845 1,893 9 9 73 80 29 27 $1.19 $1.24 26 / 17 21 / 18 Std. Trolley Std. Trolley

Std. Trolley Std. Trolley

06:00 - 09:00

321 327 4 4 50 61 16 15 $2.10 $1.70 18 / 8 16 / 10 Std. Trolley Std. Trolley

2015 2016

Satu

rday

01:00 - 06:00

60 61 1 1 24 31 6 7 $3.82 $4.58 6 / 4 7 / 5

37 $0.87 $1.10 35

18:00 - 21:00

686 702 6 6 91 105 41

/ 33 27 / 28 Std. Trolley Std. Trolley

Std. Trolley

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$1.45 $1.47 19 / 17 20 / 19 Std. Trolley21:00 - 01:00

1,966 2,053 4 4 66 75 21 23

Std. Trolley

06:00 - 09:00

3,604 3,664 9 9 85 91 28 28 $1.36 $1.23 35 / 13 35 / 14 Std. Trolley Std. Trolley

18:00 - 21:00

3,429 3,625 7 7 89 94 33 34 $1.03 $1.05 22 / 29 23 / 29 Std. Trolley Std. Trolley

27 / 31 24 / 32 Std. Trolley Std. Trolley6,154 10 10 92 98 40 38 $0.94 $1.04

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

371 378 2 2 49 60 11 12 $2.91 $2.19 16 / 4 17 / 7

15:00 - 18:00

5,851

Performance by Day of Week, Route 005 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

8,622 8,703 8 8 76 88 31 31 $1.13 $1.14 27 / 19 24 / 19 Std. Trolley Std. Trolley

Std. Trolley

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

11

Page 12: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 3,196,000 3,134,000 3,036,000 2,934,000 2,981,000 27 of 214 Average Daily APC Boardings (Mon-Fri): 9,550 9,450 9,050 8,750 8,850 31 of 213

Average Daily APC Boardings (Sat): 7,700 7,350 7,750 7,500 7,300 24 of 174 Average Daily APC Boardings (Sun/Hol): 6,350 6,200 5,900 5,700 6,050 24 of 171

Annual Service Cost: $3,154,000 $3,142,000 $3,129,000 $3,124,000 $3,189,000 39 of 216 Annual Revenue Hours: 32,500 32,400 32,300 32,200 32,900 39 of 216

Cost per APC Boarded Passenger: $0.99 $1.00 $1.06 $1.06 $1.07 21 of 214 Average APC Boardings per Rev. Hour: 98 97 94 91 91 19 of 214

Average Peak Passenger Load: 22 22 22 21 21 93 of 210Average Peak Load Factor: 48% 46% 47% 45% 45% 83 of 210

Revenue Hours with Overcrowding: 0% 0% 0% 0% 0% 1 of 209 Average Speed (km/h): 9.9 9.7 9.8 9.2 206 of 206

Service Changes Since December 2010- Winter 2010, Reduce freq from 20 to 30m btw 5-7hr (Sat)

Cost

Ride

rshi

pU

tiliz

atio

nRoute 006

Vancouver/UBC

2.9

Std. TrolleyVancouver

12

Page 13: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

7 92 113 35 39 $0.96 $0.87 25 /

3 3 65 75 16 17 $1.37 $1.35 14 / 11 15 / 11 Std. Trolley & Std. Bus

Std. Trolley

18 Std. Trolley & Std. Bus

Std. Trolley

21:00 - 01:00

512 507 4 4 39 41 14 12 $2.78 $3.17 11 / 9 10 / 7 Std. Trolley & Std. Bus

Std. Trolley

24 24 / 28 Std. Trolley & Std. Bus

Std. Trolley

18:00 - 21:00

722 711 6 6 75 83 26 26 $1.20 $1.24 17 / 21 17

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

56 56 2 2 10 8 4 2 $8.69 $8.05 3 / 2 1 / 3

15:00 - 18:00

955 943 7

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

1,677 1,657 7 7 77 93 28 30 $1.13 $1.08 23 / 16 24 / 16 Std. Trolley & Std. Bus

Std. Trolley

Std. Trolley & Std. Bus

Std. Trolley

06:00 - 09:00

244 241

Std. Trolley Std. Trolley

21:00 - 01:00

490 516 4 4 51 65 21 23 $1.63 $1.56 18 / 14 16 / 14 Std. Trolley Std. Trolley

35 $0.95 $0.97 24 / 27 24 / 24

15:00 - 18:00

932 949 9 9 98 106 40

09:00 - 15:00

1,736 1,769 9 9 75 91 29 30 $1.17 $1.12 23 / 16 23 / 16 Std. Trolley Std. Trolley

Std. Trolley Std. Trolley

06:00 - 09:00

307 312 5 5 67 83 19 20 $1.47 $1.48 21 / 10 23 / 8 Std. Trolley Std. Trolley

2015 2016

Satu

rday

01:00 - 06:00

76 79 2 2 37 37 8 9 $3.30 $3.31 6 / 7 7 / 6

39 $0.90 $0.91 26

18:00 - 21:00

614 627 6 6 93 107 36

/ 28 25 / 25 Std. Trolley Std. Trolley

Std. Trolley

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$1.85 $1.70 12 / 15 15 / 17 Std. Trolley21:00 - 01:00

2,358 2,369 4 4 52 63 18 20

18:00 - 21:00

3,517 3,796 7 7 90 91 32 34 $1.07 $1.08 17 / 27 16 / 28 Std. Trolley Std. Trolley

21 / 29 19 / 28 Std. Trolley Std. Trolley5,853 10 10 94 102 39 40 $0.96 $0.95

Performance by Day of Week, Route 006 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

8,372 8,527 9 9 79 95 31 33 $1.14 $1.08 24 / 17 24 / 16 Std. Trolley Std. Trolley

Std. Trolley Std. Trolley

06:00 - 09:00

3,471 3,499 8 8 81 95 26 30 $1.51 $1.41 35 / 8 37 / 11 Std. Trolley Std. Trolley

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

454 461 3 3 39 46 11 12 $4.04 $3.80 15 / 3 18 / 6

15:00 - 18:00

5,717

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

13

Page 14: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 4,321,000 4,247,000 4,325,000 4,222,000 4,400,000 17 of 214 Average Daily APC Boardings (Mon-Fri): 12,750 12,700 12,950 12,550 13,000 19 of 213

Average Daily APC Boardings (Sat): 11,050 10,550 10,600 10,750 10,950 15 of 174 Average Daily APC Boardings (Sun/Hol): 8,500 8,300 8,550 8,450 9,000 16 of 171

Annual Service Cost: $5,543,000 $5,621,000 $5,747,000 $5,776,000 $5,815,000 16 of 216 Annual Revenue Hours: 57,100 58,000 59,200 59,500 59,900 16 of 216

Cost per APC Boarded Passenger: $1.28 $1.32 $1.37 $1.37 $1.32 54 of 214 Average APC Boardings per Rev. Hour: 76 73 73 71 73 49 of 214

Average Peak Passenger Load: 27 30 29 27 26 58 of 210Average Peak Load Factor: 58% 60% 61% 58% 54% 47 of 210

Revenue Hours with Overcrowding: 0% 3% 0% 1% 0% 1 of 209 Average Speed (km/h): 17.0 16.7 16.3 15.8 193 of 206

Service Changes Since December 2010- Spring 2013, Temporary construction detour around Powell Street- Spring 2013, Temporary vehicle conversion from trolley to diesel buses (all trips)- Fall 2014, End of construction detour, service reinstated along Powell Street

Cost

Ride

rshi

pU

tiliz

atio

n

2013/2014 ridership may not be comparable to due to construction detour

Route 007

Vancouver/UBC

15.7

Std. TrolleyVancouver

14

Page 15: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

4 64 80 88 94 $1.31 $1.24 27 /

2 2 47 57 52 54 $1.95 $1.79 19 / 18 18 / 17 Std. Trolley Std. Trolley

19 Std. Trolley Std. Trolley

21:00 - 01:00

1,275 1,278 3 3 33 40 36 39 $2.96 $2.61 14 / 15 13 / 13 Std. Trolley Std. Trolley

30 21 / 28 Std. Trolley Std. Trolley

18:00 - 21:00

1,217 1,210 3 3 51 63 64 68 $1.69 $1.55 20 / 24 20

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

82 81 1 1 17 23 13 15 $5.80 $4.32 14 / 4 9 / 6

15:00 - 18:00

1,712 1,685 4

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

3,296 3,239 4 4 62 81 83 91 $1.35 $1.22 27 / 22 25 / 21 Std. Trolley Std. Trolley

Std. Trolley Std. Trolley

06:00 - 09:00

767 753

Std. Trolley Std. Trolley

21:00 - 01:00

1,157 1,179 3 3 50 58 59 61 $1.79 $1.73 23 / 23 17 / 29 Std. Trolley Std. Trolley

96 $1.35 $1.23 31 / 26 31 / 27

15:00 - 18:00

1,539 1,569 4 4 74 87 110

09:00 - 15:00

3,150 3,210 4 4 64 78 94 96 $1.29 $1.26 30 / 26 28 / 22 Std. Trolley & Std. Bus

Std. Trolley

Std. Trolley & Std. Bus

Std. Trolley

06:00 - 09:00

1,082 1,102 4 4 41 45 45 42 $2.17 $2.31 17 / 15 14 / 14 Std. Trolley & Std. Bus

Std. Trolley

2015 2016

Satu

rday

01:00 - 06:00

104 106 2 2 23 14 11 9 $4.25 $4.52 8 / 4 7 / 2

112 $1.14 $1.12 38

18:00 - 21:00

1,082 1,102 3 3 63 83 84

/ 31 34 / 29 Std. Trolley & Std. Bus

Std. Trolley

Std. Trolley

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$2.23 $1.92 19 / 20 20 / 27 Std. Trolley & Std. Bus

21:00 - 01:00

5,350 5,280 3 3 42 54 47 53

18:00 - 21:00

5,175 5,237 3 3 64 79 86 91 $1.31 $1.24 28 / 30 29 / 26 Std. Trolley & Std. Bus

Std. Trolley

35 / 34 31 / 31 Std. Trolley & Std. Bus

Std. Trolley9,176 5 5 75 89 114 120 $1.14 $1.10

Performance by Day of Week, Route 007 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

15,675 15,853 4 4 63 79 95 98 $1.30 $1.25 26 / 25 22 / 22 Std. Trolley & Std. Bus

Std. Trolley

Std. Trolley Std. Trolley

06:00 - 09:00

6,776 6,797 4 4 64 84 90 99 $1.35 $1.23 36 / 30 38 / 30 Std. Trolley Std. Trolley

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

1,084 1,087 2 2 26 38 20 22 $3.11 $2.79 15 / 7 17 / 12

15:00 - 18:00

9,030

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

15

Page 16: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 6,301,000 6,134,000 5,323,000 5,455,000 5,608,000 13 of 214 Average Daily APC Boardings (Mon-Fri): 19,050 18,850 16,250 16,550 16,850 12 of 213

Average Daily APC Boardings (Sat): 14,450 13,150 11,750 12,500 13,150 12 of 174 Average Daily APC Boardings (Sun/Hol): 11,950 11,650 10,300 10,700 10,950 11 of 171

Annual Service Cost: $6,005,000 $6,092,000 $6,089,000 $5,888,000 $5,912,000 15 of 216 Annual Revenue Hours: 61,900 62,800 62,800 60,700 61,000 15 of 216

Cost per APC Boarded Passenger: $0.95 $0.99 $1.18 $1.08 $1.05 18 of 214 Average APC Boardings per Rev. Hour: 102 98 85 90 92 16 of 214

Average Peak Passenger Load: 29 27 26 27 24 67 of 210Average Peak Load Factor: 41% 38% 37% 38% 35% 127 of 210

Revenue Hours with Overcrowding: 0% 0% 0% 0% 0% 1 of 209 Average Speed (km/h): 14.5 14.3 14.1 13.8 202 of 206

Service Changes Since December 2010- Winter 2010, Reduce freq to from 20 to 30m after 23hr (S/H)

Cost

Ride

rshi

pU

tiliz

atio

n

2014 ridership may be impacted by construction at Main St. Station

Route 008

Vancouver/UBC

8.0

Artic. TrolleyVancouver

16

Page 17: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

6 96 108 67 74 $0.98 $0.92 32 /

3 3 64 77 40 43 $1.47 $1.71 14 / 25 13 / 24 Artic. Trolley & Std. Bus

Artic. Trolley

14 Artic. Trolley & Std. Bus

Artic. Trolley

21:00 - 01:00

931 923 4 4 47 60 28 32 $1.92 $1.91 20 / 9 23 / 9 Artic. Trolley & Std. Bus

Artic. Trolley

21 27 / 19 Artic. Trolley & Std. Bus

Artic. Trolley

18:00 - 21:00

1,101 1,117 5 5 66 80 46 49 $1.39 $1.27 27 / 14 23

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

216 212 2 2 28 32 14 13 $4.27 $6.04 6 / 9 9 / 11

15:00 - 18:00

1,533 1,528 6

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

3,040 3,015 6 6 94 112 67 76 $1.00 $0.88 22 / 32 22 / 28 Artic. Trolley & Std. Bus

Artic. Trolley

Artic. Trolley & Std. Bus

Artic. Trolley

06:00 - 09:00

641 627

Artic. Trolley & Std. Bus

Artic. Trolley

21:00 - 01:00

857 950 4 4 60 70 35 40 $1.47 $1.63 25 / 14 29 / 11 Artic. Bus & Std. Bus

Artic. Trolley

51 $1.47 $1.30 22 / 17 23 / 15

15:00 - 18:00

1,446 1,497 6 6 85 107 70

09:00 - 15:00

2,897 3,115 6 6 96 101 73 79 $0.99 $1.00 26 / 31 22 / 26 Artic. Trolley & Std. Bus

Artic. Trolley

Artic. Trolley & Std. Bus

Artic. Trolley

06:00 - 09:00

894 930 6 6 65 65 34 35 $1.78 $1.58 10 / 22 12 / 19 Artic. Trolley & Std. Bus

Artic. Trolley

2015 2016

Satu

rday

01:00 - 06:00

263 285 2 2 33 50 14 20 $3.44 $2.92 11 / 9 21 / 11

84 $1.09 $0.92 32

18:00 - 21:00

1,194 1,253 6 6 73 78 45

/ 22 32 / 23 Artic. Trolley & Std. Bus

Artic. Trolley

Artic. Trolley

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$1.77 $1.76 26 / 10 30 / 9 Artic. Trolley21:00 - 01:00

4,212 4,302 4 4 57 70 33 39

18:00 - 21:00

5,821 5,891 6 6 74 86 50 57 $1.24 $1.19 29 / 16 31 / 14 Artic. Trolley Artic. Trolley

39 / 26 37 / 22 Artic. Trolley Artic. Trolley9,505 9 9 101 111 81 84 $0.93 $0.87

Performance by Day of Week, Route 008 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

16,246 16,274 8 8 95 100 77 74 $0.96 $0.98 28 / 31 20 / 24 Artic. Trolley Artic. Trolley

Artic. Trolley Artic. Trolley

06:00 - 09:00

8,188 7,953 9 9 81 98 57 64 $1.23 $1.10 16 / 39 16 / 41 Artic. Trolley Artic. Trolley

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

1,587 1,575 2 2 38 42 17 19 $3.25 $3.14 8 / 16 10 / 17

15:00 - 18:00

9,634

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

17

Page 18: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 8,806,000 8,464,000 8,048,000 7,381,000 7,137,000 7 of 214 Average Daily APC Boardings (Mon-Fri): 27,200 26,650 25,150 22,950 22,200 6 of 213

Average Daily APC Boardings (Sat): 18,900 17,350 17,050 15,650 14,750 7 of 174 Average Daily APC Boardings (Sun/Hol): 15,550 14,400 13,800 13,200 12,650 6 of 171

Annual Service Cost: $8,289,000 $8,468,000 $8,531,000 $8,137,000 $7,998,000 5 of 216 Annual Revenue Hours: 85,500 87,300 87,900 83,900 82,500 5 of 216

Cost per APC Boarded Passenger: $0.94 $1.00 $1.09 $1.10 $1.12 24 of 214 Average APC Boardings per Rev. Hour: 103 97 92 88 87 22 of 214

Average Peak Passenger Load: 30 30 29 27 24 74 of 210Average Peak Load Factor: 64% 63% 61% 58% 50% 63 of 210

Revenue Hours with Overcrowding: 1% 0% 0% 0% 0% 1 of 209 Average Speed (km/h): 15.4 15.4 15.4 14.8 198 of 206

Service Changes Since December 2010- Winter 2010, Reduce freq from 15 to 20m after 24hr (S/H)

Cost

Ride

rshi

pU

tiliz

atio

nRoute 009

Vancouver/UBC

9.0

Std. TrolleyVancouver

18

Page 19: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

8 84 96 71 69 $0.98 $1.02 29 /

4 4 57 75 34 36 $1.46 $1.34 17 / 23 15 / 23 Std. Trolley & Std. Bus

Std. Trolley

15 Std. Trolley & Std. Bus

Std. Trolley

21:00 - 01:00

1,211 1,207 5 5 44 57 29 29 $1.80 $1.88 18 / 14 17 / 11 Std. Trolley & Std. Bus

Std. Trolley

28 27 / 21 Std. Trolley & Std. Bus

Std. Trolley

18:00 - 21:00

1,439 1,438 6 6 64 79 47 48 $1.25 $1.28 23 / 21 21

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

281 279 3 3 25 35 10 11 $3.90 $4.12 5 / 9 6 / 21

15:00 - 18:00

2,163 2,133 8

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

3,765 3,768 8 8 82 93 67 64 $0.99 $1.05 24 / 30 20 / 28 Std. Trolley & Std. Bus

Std. Trolley

Std. Trolley & Std. Bus

Std. Trolley

06:00 - 09:00

706 697

Std. Trolley Std. Trolley

21:00 - 01:00

1,143 1,164 5 5 61 69 42 38 $1.33 $1.46 23 / 19 21 / 14 Std. Trolley Std. Trolley

61 $1.09 $1.09 27 / 26 26 / 20

15:00 - 18:00

1,953 1,991 8 8 83 98 75

09:00 - 15:00

3,717 3,789 8 8 83 92 73 69 $1.01 $1.08 26 / 30 21 / 27 Std. Trolley Std. Trolley

Std. Trolley Std. Trolley

06:00 - 09:00

938 955 6 6 56 66 40 37 $1.42 $1.49 16 / 25 15 / 22 Std. Trolley Std. Trolley

2015 2016

Satu

rday

01:00 - 06:00

311 318 2 2 28 45 13 17 $3.67 $2.56 8 / 10 8 / 13

77 $1.03 $1.00 33

18:00 - 21:00

1,410 1,437 7 7 76 92 60

/ 28 26 / 26 Std. Trolley Std. Trolley

Std. Trolley

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$1.62 $1.54 19 / 18 19 / 14 Std. Trolley21:00 - 01:00

5,397 5,439 5 5 53 67 36 36

18:00 - 21:00

7,430 7,480 7 7 68 81 56 55 $1.20 $1.22 26 / 22 22 / 17 Std. Trolley & Std. Bus

Std. Trolley

37 / 27 34 / 23 Std. Trolley & Std. Bus

Std. Trolley15,397 13 13 85 99 86 84 $0.97 $0.95

Performance by Day of Week, Route 009 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

21,763 21,501 11 11 80 90 71 65 $1.00 $1.07 25 / 30 19 / 27 Std. Trolley Std. Trolley

Std. Trolley Std. Trolley

06:00 - 09:00

12,254 11,648 12 12 79 95 66 65 $1.09 $1.03 25 / 33 25 / 32 Std. Trolley Std. Trolley

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

1,804 1,810 3 3 51 59 22 23 $2.39 $2.33 14 / 16 14 / 16

15:00 - 18:00

16,200

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

19

Page 20: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 4,726,000 4,003,000 3,738,000 3,939,000 4,315,000 18 of 214 Average Daily APC Boardings (Mon-Fri): 15,150 13,000 12,250 12,700 13,950 17 of 213

Average Daily APC Boardings (Sat): 9,000 7,300 6,600 7,300 7,700 21 of 174 Average Daily APC Boardings (Sun/Hol): 7,050 5,950 5,250 6,200 6,500 22 of 171

Annual Service Cost: $6,611,000 $5,035,000 $5,161,000 $5,930,000 $6,174,000 14 of 216 Annual Revenue Hours: 68,200 51,900 53,200 61,100 63,600 14 of 216

Cost per APC Boarded Passenger: $1.40 $1.26 $1.42 $1.51 $1.43 63 of 214 Average APC Boardings per Rev. Hour: 69 77 70 64 68 57 of 214

Average Peak Passenger Load: 25 26 27 26 25 62 of 210Average Peak Load Factor: 53% 40% 41% 40% 39% 112 of 210

Revenue Hours with Overcrowding: 0% 1% 0% 0% 0% 1 of 209 Average Speed (km/h): 17.1 16.8 16.8 16.1 190 of 206

Service Changes Since December 2010- Spring 2011, Reduce early AM, increase peak to 5 min (M-F); re-assign Hastings portion to #14- Summer 2012, Reduce freq from 15 to 20m 6-8hr (S/H)- Spring 2013, Construction rerouting, all trips truncated at Marpole Loop- Fall 2013, Introduce articulated buses & match with small frequency reductions throughout the week- Spring 2015, End of construction detour, service reinstated to Marine Drive Station

Cost

Ride

rshi

pU

tiliz

atio

n

2013/2014 ridership may not be comparable due to construction detour

Route 010

Vancouver/UBC

9.9

Artic. TrolleyVancouver

20

Page 21: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

4 85 92 68 70 $1.09 $1.09 29 /

4 4 33 47 21 24 $2.54 $2.27 11 / 9 15 / 8Artic. Trolley

& Std. Trolley

Artic. Trolley

21 Artic. Trolley Artic. Trolley

21:00 - 01:00

846 835 3 3 38 36 24 22 $3.71 $3.21 9 / 20 8 / 14 Artic. Trolley Artic. Trolley

35 29 / 33 Artic. Trolley Artic. Trolley

18:00 - 21:00

980 974 4 4 58 59 41 40 $1.72 $1.75 15 / 27 13

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

168 166 2 2 16 17 9 8 $5.46 $9.37 6 / 5 6 / 5

15:00 - 18:00

1,125 1,145 4

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(NB / SB)

09:00 - 15:00

2,197 2,227 4 4 71 80 56 56 $1.24 $1.28 31 / 21 31 / 18Artic. Trolley

& Std. Trolley

Artic. Trolley

Artic. Trolley Artic. Trolley

06:00 - 09:00

748 748

Artic. Trolley Artic. Trolley

21:00 - 01:00

706 718 3 3 50 55 34 35 $2.06 $1.83 16 / 23 12 / 23 Artic. Trolley Artic. Trolley

53 $1.46 $1.44 25 / 26 28 / 21

15:00 - 18:00

996 1,059 4 4 88 88 67

09:00 - 15:00

1,954 2,062 5 5 75 87 56 60 $1.19 $1.13 28 / 25 32 / 21Artic. Trolley

& Std. Trolley

Artic. Trolley

Artic. Trolley Artic. Trolley

06:00 - 09:00

749 763 4 4 45 49 30 29 $2.16 $2.16 19 / 11 16 / 9Artic. Trolley

& Std. Trolley

Artic. Trolley

2015 2016

Satu

rday

01:00 - 06:00

298 304 2 2 25 23 16 13 $4.83 $5.01 6 / 13 6 / 10

74 $1.26 $1.11 34

18:00 - 21:00

870 895 4 4 68 71 50

/ 33 33 / 32 Artic. Trolley Artic. Trolley

Artic. Trolley

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

$2.37 $2.43 12 / 24 11 / 21 Artic. Trolley & Std. Bus

21:00 - 01:00

3,775 3,720 3 3 44 49 31 32

18:00 - 21:00

5,975 6,187 6 6 71 70 49 53 $1.44 $1.40 24 / 28 21 / 26 Artic. Trolley & Std. Bus

Artic. Trolley & Std. Trolley

30 / 37 30 / 35Artic. Trolley

& Std. Trolley

Artic. Trolley & Std. Trolley

12,778 10 10 78 81 64 70 $1.23 $1.21

Performance by Day of Week, Route 010 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

09:00 - 15:00

13,318 14,310 6 6 69 75 58 61 $1.33 $1.31 30 / 26 27 / 24Artic. Trolley

& Std. Trolley

Artic. Trolley

Artic. Trolley & Std. Bus

Artic. Trolley

06:00 - 09:00

11,179 11,390 12 12 63 73 45 46 $1.60 $1.49 32 / 18 35 / 16Artic. Trolley

& Std. Trolley

Artic. Trolley & Std. Trolley

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

3,333 3,364 4 4 22 25 13 14 $4.60 $4.22 9 / 7 8 / 7

15:00 - 18:00

11,917

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

21

Page 22: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 5,099,000 5,131,000 5,257,000 5,315,000 5,582,000 14 of 214 Average Daily APC Boardings (Mon-Fri): 15,050 15,150 15,700 15,700 16,450 14 of 213

Average Daily APC Boardings (Sat): 13,450 13,350 13,300 13,850 14,300 8 of 174 Average Daily APC Boardings (Sun/Hol): 9,700 10,250 10,100 10,700 11,300 10 of 171

Annual Service Cost: $6,619,000 $6,662,000 $7,075,000 $7,153,000 $7,074,000 9 of 216 Annual Revenue Hours: 68,200 68,700 72,900 73,700 72,900 9 of 216

Cost per APC Boarded Passenger: $1.30 $1.30 $1.39 $1.35 $1.27 45 of 214 Average APC Boardings per Rev. Hour: 75 75 72 72 77 41 of 214

Average Peak Passenger Load: 30 30 31 32 30 35 of 210Average Peak Load Factor: 63% 63% 66% 67% 63% 22 of 210

Revenue Hours with Overcrowding: 3% 1% 1% 1% 1% 156 of 209 Average Speed (km/h): 17.7 17.2 17.0 16.4 187 of 206

Service Changes Since December 2010- Spring 2011, New #14 UBC/Hastings route to connect UBC with Kootenay Loop via downtown- Summer 2012, Increase midday freq from 12 to 10m (Sat) & from 15 to 12m (S/H); reduce AM freq from 12 to 20m (S/H)- Fall 2015, Increase freq from 20 to 15m from 2400-2530hr (M-F)

Cost

Ride

rshi

pU

tiliz

atio

nRoute 014

Vancouver/UBC

12.7

Std. TrolleyVancouver

22

Page 23: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

5 77 89 93 96 $1.14 $1.10 35 /

5 5 41 55 37 41 $2.06 $1.81 16 / 18 18 / 17 Std. Trolley Std. Trolley

25 Std. Trolley Std. Trolley

21:00 - 01:00

781 769 3 3 41 49 25 25 $2.15 $2.28 13 / 18 12 / 16 Std. Trolley Std. Trolley

34 32 / 33 Std. Trolley & Std. Bus

Std. Trolley

18:00 - 21:00

1,111 1,093 4 4 62 71 52 53 $1.46 $1.41 21 / 31 19

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

348 341 3 3 24 26 12 11 $4.36 $4.37 11 / 7 11 / 5

15:00 - 18:00

1,977 1,946 5

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

4,070 4,003 6 6 73 92 84 92 $1.20 $1.09 36 / 26 36 / 25 Std. Trolley & Std. Bus

Std. Trolley

Std. Trolley & Std. Bus

Std. Trolley

06:00 - 09:00

1,247 1,218

Std. Trolley Std. Trolley

21:00 - 01:00

822 839 4 4 66 82 41 49 $1.53 $1.24 19 / 35 23 / 35 Std. Trolley Std. Trolley

69 $1.12 $1.16 37 / 33 33 / 27

15:00 - 18:00

2,179 2,222 6 6 73 93 95

09:00 - 15:00

4,355 4,438 7 7 68 77 87 85 $1.24 $1.28 36 / 28 31 / 23 Std. Trolley Std. Trolley

Std. Trolley & Std. Bus

Std. Trolley

06:00 - 09:00

1,449 1,477 6 6 40 52 38 41 $2.24 $2.01 20 / 14 20 / 14 Std. Trolley Std. Trolley

2015 2016

Satu

rday

01:00 - 06:00

499 500 3 3 40 43 19 22 $3.18 $2.71 8 / 19 10 / 24

107 $1.20 $1.06 43

18:00 - 21:00

1,003 1,023 4 4 86 85 73

/ 37 41 / 37 Std. Trolley Std. Trolley

Std. Trolley & Std. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$1.78 $1.46 19 / 25 16 / 35 Std. Trolley & Std. Bus

21:00 - 01:00

5,183 4,466 5 5 55 61 36 35

18:00 - 21:00

5,179 5,199 5 5 81 88 68 68 $1.12 $1.12 36 / 32 34 / 29 Std. Trolley Std. Trolley

50 / 38 47 / 36 Std. Trolley Std. Trolley10,671 6 6 87 100 119 122 $1.02 $1.00

Performance by Day of Week, Route 014 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

19,421 19,504 6 6 73 84 100 99 $1.16 $1.17 33 / 31 27 / 25 Std. Trolley Std. Trolley

Std. Trolley & Std. Bus

Std. Trolley

06:00 - 09:00

9,725 9,755 7 7 62 83 72 75 $1.45 $1.33 32 / 32 33 / 30 Std. Trolley Std. Trolley

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

3,762 3,463 4 4 27 34 15 16 $3.38 $2.73 9 / 10 13 / 21

15:00 - 18:00

10,629

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

23

Page 24: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 783,000 751,000 795,000 840,000 963,000 71 of 214 Average Daily APC Boardings (Mon-Fri): 2,400 2,300 2,450 2,550 2,950 75 of 213

Average Daily APC Boardings (Sat): 1,650 1,700 1,800 2,000 2,100 65 of 174 Average Daily APC Boardings (Sun/Hol): 1,450 1,500 1,350 1,550 1,800 61 of 171

Annual Service Cost: $1,806,000 $1,709,000 $1,768,000 $1,788,000 $1,900,000 59 of 216 Annual Revenue Hours: 18,600 17,600 18,200 18,400 19,600 61 of 216

Cost per APC Boarded Passenger: $2.31 $2.27 $2.29 $2.13 $1.97 112 of 214 Average APC Boardings per Rev. Hour: 42 43 44 46 49 103 of 214

Average Peak Passenger Load: 8 7 7 7 7 161 of 210Average Peak Load Factor: 15% 14% 15% 15% 14% 188 of 210

Revenue Hours with Overcrowding: 0% 0% 0% 0% 0% 1 of 209 Average Speed (km/h): 19.4 19.0 18.8 17.2 183 of 206

Service Changes Since December 2010- Winter 2010, Reduce freq from 15 to 20m during late evening (all days)- Spring 2011, Discontinue #15 service over the Cambie St Bridge into downtown. Interline #15 & #50 & adjust service levels- Fall 2013, Service reduction from 15 to 20m during early mornings (all week) and Sundays after 18hr

Cost

Ride

rshi

pU

tiliz

atio

nRoute 015

Vancouver/UBC

6.3

Std. BusVancouver

24

Page 25: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

4 50 49 17 21 $2.35 $2.20 7 /

3 3 23 30 7 8 $4.60 $5.14 5 / 2 5 / 1 Std. Bus Std. Bus

9 Std. Bus Std. Bus

21:00 - 01:00

358 368 3 3 15 19 4 6 $8.41 $5.98 2 / 2 2 / 3 Std. Bus Std. Bus

5 5 / 10 Std. Bus Std. Bus

18:00 - 21:00

409 400 3 3 30 49 10 18 $3.91 $2.23 4 / 7 5

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

135 133 2 2 10 12 2 3 $10.68 $9.49 3 / 1 3 / 1

15:00 - 18:00

603 666 4

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(NB / SB)

09:00 - 15:00

980 1,062 4 4 38 52 15 20 $2.62 $1.96 8 / 5 7 / 4 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

252 261

Std. Bus Std. Bus

21:00 - 01:00

325 331 3 3 25 24 8 7 $4.09 $4.32 6 / 5 3 / 1 Std. Bus Std. Bus

16 $2.33 $2.20 7 / 9 6 / 7

15:00 - 18:00

545 594 4 4 28 48 14

09:00 - 15:00

983 1,130 4 4 34 44 15 20 $2.84 $2.32 7 / 6 6 / 5 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

273 320 3 3 22 31 8 10 $4.73 $3.73 5 / 3 5 / 2 Std. Bus Std. Bus

2015 2016

Satu

rday

01:00 - 06:00

145 147 2 2 8 16 3 5 $9.71 $7.75 2 / 2 2 / 2

23 $2.28 $2.17 6

18:00 - 21:00

396 403 4 4 42 45 16

/ 5 5 / 9 Std. Bus Std. Bus

Std. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

$5.01 $4.70 3 / 3 2 / 3 Std. Bus21:00 - 01:00

1,245 1,289 3 2 24 25 7 7

18:00 - 21:00

2,059 2,000 4 4 35 42 13 16 $2.96 $2.45 5 / 8 4 / 8 Std. Bus Std. Bus

11 / 12 11 / 11 Std. Bus Std. Bus2,936 4 4 63 78 30 38 $1.66 $1.35

Performance by Day of Week, Route 015 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

09:00 - 15:00

4,441 4,852 4 4 47 59 21 25 $1.92 $1.71 8 / 7 7 / 6 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

1,938 2,008 4 4 63 67 23 24 $1.73 $1.60 10 / 13 10 / 11 Std. Bus Std. Bus

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

680 686 2 2 11 15 3 4 $10.57 $9.04 3 / 1 3 / 1

15:00 - 18:00

2,667

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

25

Page 26: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 6,968,000 6,955,000 7,002,000 7,195,000 7,200,000 6 of 214 Average Daily APC Boardings (Mon-Fri): 21,050 21,050 21,250 21,900 21,850 7 of 213

Average Daily APC Boardings (Sat): 16,000 16,400 16,650 16,750 16,800 4 of 174 Average Daily APC Boardings (Sun/Hol): 13,250 13,350 13,000 13,600 13,400 5 of 171

Annual Service Cost: $8,050,000 $8,094,000 $8,508,000 $8,526,000 $8,599,000 2 of 216 Annual Revenue Hours: 83,000 83,400 87,700 87,900 88,700 2 of 216

Cost per APC Boarded Passenger: $1.16 $1.16 $1.25 $1.18 $1.19 35 of 214 Average APC Boardings per Rev. Hour: 84 83 80 82 81 32 of 214

Average Peak Passenger Load: 32 33 34 32 27 51 of 210Average Peak Load Factor: 69% 69% 68% 68% 57% 39 of 210

Revenue Hours with Overcrowding: 1% 0% 1% 0% 1% 162 of 209 Average Speed (km/h): 16.5 16.0 15.9 15.5 196 of 206

Service Changes Since December 2010- Winter 2010, Improve freq during the midday (all days)- Fall 2011, Improve service from 20m to 15m from 19-21hr (all days)- Summer 2012, Improve freq: M-F from 12 to 10m 9-16hr & from 15 to12m 19-20hr; Sat from 12 to 10m 10-19hr

Cost

Ride

rshi

pU

tiliz

atio

nRoute 016

Vancouver/UBC

16.7

Std. TrolleyVancouver

26

Page 27: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

5 84 84 115 102 $1.10 $1.24 34 /

4 4 50 62 58 61 $1.71 $1.70 19 / 19 17 / 18 Std. Trolley & Std. Bus

Std. Trolley

25 Std. Trolley & Std. Bus

Std. Bus & Std. Trolley

21:00 - 01:00

1,314 1,348 3 3 41 49 41 47 $2.78 $2.45 20 / 15 30 / 14 Std. Trolley & Std. Bus

Std. Bus & Std. Trolley

33 30 / 30 Std. Trolley & Std. Bus

Std. Bus & Std. Trolley

18:00 - 21:00

1,602 1,618 4 4 62 73 77 79 $1.49 $1.47 26 / 27 25

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

64 63 1 1 28 28 $3.47 / 13

15:00 - 18:00

2,179 2,168 5

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

4,551 4,527 5 5 82 87 114 106 $1.08 $1.19 33 / 33 26 / 35 Std. Trolley & Std. Bus

Std. Trolley & Std. Bus

Std. Trolley Std. Trolley

06:00 - 09:00

1,302 1,272

Std. Trolley & Std. Bus

Std. Trolley

21:00 - 01:00

1,192 1,244 3 3 62 72 79 83 $1.47 $1.40 34 / 28 27 / 24 Std. Trolley & Std. Bus

Std. Trolley

111 $1.24 $1.12 32 / 33 30 / 30

15:00 - 18:00

2,512 2,582 6 6 74 75 107

09:00 - 15:00

5,052 5,187 6 6 69 77 102 103 $1.29 $1.31 28 / 31 23 / 21 Std. Trolley & Std. Bus

Std. Trolley

Std. Trolley Std. Trolley

06:00 - 09:00

1,309 1,333 4 4 49 62 58 65 $1.94 $1.71 18 / 22 15 / 19 Std. Trolley Std. Trolley

2015 2016

Satu

rday

01:00 - 06:00

191 195 2 2 27 27 29 24 $3.53 $4.02 3 / 15 3 / 15

103 $1.26 $1.33 31

18:00 - 21:00

1,602 1,657 4 4 73 90 99

/ 32 24 / 25 Std. Trolley Std. Trolley

Std. Trolley

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$2.08 $1.99 23 / 23 19 / 24 Std. Trolley21:00 - 01:00

5,605 5,704 3 3 52 55 63 61

18:00 - 21:00

8,304 8,399 5 5 72 81 99 100 $1.21 $1.21 33 / 31 28 / 25 Std. Trolley Std. Trolley

41 / 41 36 / 34 Std. Trolley & Std. Bus

Std. Trolley12,855 7 7 91 105 140 141 $0.94 $0.93

Performance by Day of Week, Route 016 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

24,895 25,100 6 6 74 82 117 114 $1.17 $1.20 33 / 31 25 / 23 Std. Trolley Std. Trolley

Std. Trolley Std. Trolley

06:00 - 09:00

11,541 11,567 7 7 76 92 103 110 $1.21 $1.13 37 / 32 36 / 28 Std. Trolley & Std. Bus

Std. Trolley

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

1,826 1,830 2 2 39 45 34 33 $2.45 $2.42 19 / 13 19 / 17

15:00 - 18:00

12,854

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

27

Page 28: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 2,991,000 3,037,000 2,600,000 2,643,000 2,742,000 32 of 214 Average Daily APC Boardings (Mon-Fri): 9,600 9,850 8,500 8,700 9,000 29 of 213

Average Daily APC Boardings (Sat): 5,800 5,600 4,550 4,500 4,650 35 of 174 Average Daily APC Boardings (Sun/Hol): 4,250 4,550 3,700 3,800 3,900 35 of 171

Annual Service Cost: $4,836,000 $4,417,000 $4,128,000 $4,437,000 $4,460,000 23 of 216 Annual Revenue Hours: 49,900 45,500 42,600 45,700 46,000 23 of 216

Cost per APC Boarded Passenger: $1.62 $1.45 $1.64 $1.68 $1.63 81 of 214 Average APC Boardings per Rev. Hour: 60 67 61 58 60 74 of 214

Average Peak Passenger Load: 16 16 17 16 14 129 of 210Average Peak Load Factor: 34% 34% 36% 34% 29% 140 of 210

Revenue Hours with Overcrowding: 0% 0% 0% 0% 0% 1 of 209 Average Speed (km/h): 16.8 16.4 16.4 16.0 191 of 206

Service Changes Since December 2010- Spring 2011, Change terminus from UBC to Downtown; reroute over the Cambie St Bridge into downtown- Fall 2011, Reduce freq to 20 from 15m before 7hr (Sat) & before 8hr (S/H)- Fall 2013, Service reduction during off-peak periods (midday/evening/night)- Spring 2014, Reduce freq from 10 to 15m 18-20hr & from 15 to 20m 20-22hr (M-F)- Spring 2014, Temporary construction rerouting, all trips truncated at Marpole Loop- Spring 2015, End of construction detour, service reinstated to Marine Drive Station

Cost

Ride

rshi

pU

tiliz

atio

n

2014 ridership may not be comparable due to construction detour

Route 017

Vancouver/UBC

9.6

Std. TrolleyVancouver

28

Page 29: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

4 59 53 40 36 $1.69 $1.93 18 /

4 4 24 30 15 16 $3.82 $3.52 4 / 8 2 / 7 Std. Trolley Std. Trolley

9 Std. Trolley Std. Trolley

21:00 - 01:00

857 843 3 3 20 24 12 14 $5.73 $4.32 8 / 6 8 / 6 Std. Trolley Std. Trolley

14 13 / 11 Std. Trolley Std. Trolley

18:00 - 21:00

958 943 4 4 38 40 26 24 $2.60 $2.59 16 / 9 10

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

272 265 2 2 7 9 4 4 $11.93 $10.36 2 / 2 1 / 3

15:00 - 18:00

999 992 4

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

2,000 1,966 4 4 46 55 31 36 $2.19 $1.79 7 / 13 7 / 13 Std. Trolley Std. Trolley

Std. Trolley & Std. Bus

Std. Trolley

06:00 - 09:00

752 735

Std. Trolley & Std. Bus

Std. Trolley

21:00 - 01:00

605 617 3 3 31 36 20 21 $3.17 $2.97 15 / 7 12 / 9 Std. Trolley & Std. Bus

Std. Trolley

31 $2.30 $2.08 16 / 11 13 / 10

15:00 - 18:00

881 899 4 4 60 70 42

09:00 - 15:00

1,736 1,770 4 4 57 63 42 44 $1.74 $1.64 10 / 19 6 / 17 Std. Trolley & Std. Bus

Std. Trolley

Std. Trolley Std. Trolley

06:00 - 09:00

668 682 4 4 31 34 19 19 $3.13 $2.97 4 / 10 5 / 7 Std. Trolley & Std. Bus

Std. Trolley

2015 2016

Satu

rday

01:00 - 06:00

208 212 2 2 19 21 11 12 $5.27 $4.96 9 / 5 5 / 6

49 $1.75 $1.47 14

18:00 - 21:00

771 787 4 4 53 50 31

/ 19 14 / 15 Std. Trolley & Std. Bus

Std. Trolley

Std. Trolley

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$3.90 $3.60 13 / 7 11 / 7 Std. Trolley & Std. Bus

21:00 - 01:00

3,371 3,381 3 3 29 33 19 20

18:00 - 21:00

3,963 3,864 4 4 56 63 42 44 $1.69 $1.58 20 / 14 19 / 11 Std. Trolley & Std. Bus

Std. Trolley

20 / 22 17 / 16 Std. Trolley & Std. Bus

Std. Trolley9,283 8 8 75 73 62 61 $1.31 $1.34

Performance by Day of Week, Route 017 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

10,734 10,809 5 5 66 69 52 53 $1.56 $1.51 13 / 21 10 / 17 Std. Trolley Std. Trolley

Std. Trolley Std. Trolley

06:00 - 09:00

6,913 6,905 7 7 68 83 51 58 $1.51 $1.25 13 / 24 13 / 22 Std. Trolley & Std. Bus

Std. Trolley

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

1,025 1,029 2 2 21 30 13 18 $4.57 $3.41 6 / 8 7 / 9

15:00 - 18:00

9,033

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

29

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Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 5,541,000 5,284,000 5,324,000 5,356,000 5,797,000 12 of 214 Average Daily APC Boardings (Mon-Fri): 15,600 14,850 15,100 15,250 16,550 13 of 213

Average Daily APC Boardings (Sat): 15,200 14,650 14,650 14,450 15,300 6 of 174 Average Daily APC Boardings (Sun/Hol): 13,200 12,800 12,450 12,650 13,400 4 of 171

Annual Service Cost: $5,968,000 $6,015,000 $6,330,000 $6,377,000 $6,693,000 11 of 216 Annual Revenue Hours: 61,500 62,000 65,300 65,700 69,000 11 of 216

Cost per APC Boarded Passenger: $1.08 $1.14 $1.23 $1.19 $1.15 30 of 214 Average APC Boardings per Rev. Hour: 90 85 82 81 84 27 of 214

Average Peak Passenger Load: 28 27 28 28 26 57 of 210Average Peak Load Factor: 58% 58% 59% 57% 54% 46 of 210

Revenue Hours with Overcrowding: 1% 2% 1% 0% 1% 155 of 209 Average Speed (km/h): 15.9 15.3 15.2 14.5 199 of 206

Service Changes Since December 2010- Spring 2012, Increase freq to 15m from 19-21hr (Sat, S/H) to make route FTN- Fall 2012, Increase freq from 12 to 10m 12-19hr (Sat)

Cost

Ride

rshi

pU

tiliz

atio

nRoute 019

Vancouver/UBC

12.2

Std. TrolleyVancouver

30

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2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

5 80 108 83 103 $1.18 $1.00 34 /

6 6 44 61 38 41 $1.89 $1.70 14 / 24 14 / 29 Std. Trolley & Std. Bus

Std. Trolley

22 Std. Trolley & Std. Bus

Std. Trolley

21:00 - 01:00

1,197 1,197 4 4 45 44 38 35 $2.23 $2.33 27 / 12 21 / 11 Std. Trolley & Std. Bus

Std. Trolley

29 38 / 35 Std. Trolley & Std. Bus

Std. Bus & Std. Trolley

18:00 - 21:00

1,399 1,420 5 5 57 67 49 53 $1.67 $1.57 20 / 20 16

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

334 329 2 2 28 47 15 21 $2.89 $3.13 9 / 17 15 / 25

15:00 - 18:00

1,942 2,026 5

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

3,891 4,046 6 6 77 96 82 92 $1.19 $1.13 27 / 33 23 / 30 Std. Trolley & Std. Bus

Std. Bus & Std. Trolley

Std. Trolley & Std. Bus

Std. Trolley

06:00 - 09:00

1,384 1,351

Std. Trolley & Std. Bus

Std. Trolley

21:00 - 01:00

1,000 1,020 3 3 62 60 44 49 $1.98 $1.71 22 / 19 24 / 18 Std. Trolley & Std. Bus

Std. Trolley

65 $1.44 $1.37 21 / 28 23 / 31

15:00 - 18:00

2,053 2,235 6 6 79 84 82

09:00 - 15:00

4,099 4,370 6 6 75 85 93 92 $1.13 $1.20 28 / 33 23 / 25 Std. Trolley & Std. Bus

Std. Trolley

Std. Trolley & Std. Bus

Std. Trolley

06:00 - 09:00

1,243 1,275 6 6 40 58 37 40 $1.88 $1.78 13 / 19 14 / 19 Std. Trolley & Std. Bus

Std. Trolley

2015 2016

Satu

rday

01:00 - 06:00

273 278 2 2 50 54 26 26 $2.05 $2.11 17 / 24 18 / 26

94 $1.32 $1.22 32

18:00 - 21:00

1,196 1,242 5 5 61 75 62

/ 29 27 / 29 Std. Trolley & Std. Bus

Std. Trolley

Std. Trolley

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$2.43 $2.14 20 / 14 20 / 16 Std. Trolley & Std. Bus

21:00 - 01:00

4,733 4,820 3 3 43 52 37 42

18:00 - 21:00

6,379 7,225 5 5 54 71 56 66 $1.57 $1.49 23 / 21 22 / 26 Std. Trolley & Std. Bus

Std. Trolley

39 / 32 31 / 34 Std. Trolley & Std. Bus

Std. Trolley9,240 5 5 87 103 109 121 $1.03 $0.99

Performance by Day of Week, Route 019 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

16,472 17,270 5 5 84 98 104 106 $1.01 $1.04 32 / 34 24 / 28 Std. Trolley & Std. Bus

Std. Trolley

Std. Trolley & Std. Bus

Std. Trolley

06:00 - 09:00

7,905 7,929 7 7 64 82 62 66 $1.37 $1.27 17 / 33 16 / 34 Std. Trolley & Std. Bus

Std. Trolley

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

1,721 1,726 2 2 31 43 18 19 $2.93 $2.52 10 / 15 15 / 15

15:00 - 18:00

8,530

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

31

Page 32: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 9,120,000 8,760,000 8,452,000 8,224,000 8,371,000 3 of 214 Average Daily APC Boardings (Mon-Fri): 27,700 26,800 25,800 25,100 25,550 3 of 213

Average Daily APC Boardings (Sat): 21,350 20,400 19,850 19,650 19,150 3 of 174 Average Daily APC Boardings (Sun/Hol): 16,350 15,900 15,350 14,800 15,300 3 of 171

Annual Service Cost: $7,832,000 $7,697,000 $7,610,000 $7,759,000 $7,777,000 7 of 216 Annual Revenue Hours: 80,700 79,400 78,500 80,000 80,200 7 of 216

Cost per APC Boarded Passenger: $0.86 $0.88 $0.93 $0.94 $0.93 5 of 214 Average APC Boardings per Rev. Hour: 113 110 108 103 104 5 of 214

Average Peak Passenger Load: 35 30 34 32 29 39 of 210Average Peak Load Factor: 50% 44% 49% 46% 41% 100 of 210

Revenue Hours with Overcrowding: 0% 0% 0% 0% 0% 1 of 209 Average Speed (km/h): 14.0 13.8 13.6 13.4 203 of 206

Service Changes Since December 2010- Winter 2010, Reduce late night freq from 15 to 20m (M-F; Sat)- Fall 2013, Truncate every second trip at 54th Bus Loop (M-F from 6-18hr)

Cost

Ride

rshi

pU

tiliz

atio

nRoute 020

Vancouver/UBC

9.3

Artic. TrolleyVancouver

32

Page 33: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

6 97 118 85 104 $1.01 $0.84 30 /

4 4 67 82 47 52 $1.59 $1.39 28 / 10 30 / 10 Artic. Trolley Artic. Trolley

25 Artic. Trolley Artic. Trolley

21:00 - 01:00

1,241 1,222 4 4 60 66 43 44 $1.55 $1.63 15 / 23 15 / 20 Artic. Trolley Artic. Trolley

33 27 / 33 Artic. Trolley Artic. Trolley

18:00 - 21:00

1,499 1,475 5 5 92 85 66 68 $1.16 $1.17 23 / 26 22

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

409 403 3 3 29 36 17 16 $3.94 $2.93 13 / 7 9 / 7

15:00 - 18:00

2,038 2,008 6

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(NB / SB)

09:00 - 15:00

3,814 3,755 6 6 103 119 91 98 $0.91 $0.83 38 / 24 33 / 21 Artic. Trolley Artic. Trolley

Artic. Trolley Artic. Trolley

06:00 - 09:00

834 821

Artic. Trolley Artic. Trolley

21:00 - 01:00

1,178 1,200 5 5 84 81 58 55 $1.16 $1.23 21 / 25 20 / 24 Artic. Trolley Artic. Trolley

73 $0.97 $1.07 32 / 30 25 / 24

15:00 - 18:00

2,270 2,313 8 8 106 98 101

09:00 - 15:00

4,199 4,279 8 8 104 104 95 91 $0.93 $0.94 37 / 27 29 / 22 Artic. Trolley Artic. Trolley

Artic. Trolley Artic. Trolley

06:00 - 09:00

1,085 1,106 6 6 73 82 53 53 $1.54 $1.34 32 / 11 29 / 11 Artic. Trolley Artic. Trolley

2015 2016

Satu

rday

01:00 - 06:00

289 295 2 2 57 47 32 21 $4.15 $4.47 22 / 13 14 / 9

91 $0.90 $1.00 33

18:00 - 21:00

1,565 1,595 7 7 102 91 81

/ 36 28 / 26 Artic. Trolley Artic. Trolley

Artic. Trolley

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

$1.65 $1.63 15 / 24 15 / 22 Artic. Trolley21:00 - 01:00

6,259 6,281 5 5 63 69 47 49

18:00 - 21:00

8,329 8,360 8 8 82 98 73 78 $1.04 $1.00 25 / 29 26 / 27 Artic. Trolley Artic. Trolley

40 / 47 37 / 41 Artic. Trolley Artic. Trolley11,933 9 9 121 133 123 124 $0.73 $0.74

Performance by Day of Week, Route 020 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

09:00 - 15:00

20,709 20,789 8 8 112 123 110 111 $0.81 $0.80 38 / 32 34 / 26 Artic. Trolley Artic. Trolley

Artic. Trolley Artic. Trolley

06:00 - 09:00

10,100 10,121 11 11 92 113 70 74 $1.07 $0.99 43 / 17 43 / 21 Artic. Trolley Artic. Trolley

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

2,217 2,223 3 3 52 55 26 28 $2.22 $2.99 21 / 10 19 / 13

15:00 - 18:00

11,950

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

33

Page 34: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 6,927,000 6,648,000 6,499,000 6,516,000 5,179,000 15 of 214 Average Daily APC Boardings (Mon-Fri): 21,400 20,750 20,300 20,250 16,100 15 of 213

Average Daily APC Boardings (Sat): 14,700 13,650 13,500 14,050 10,850 16 of 174 Average Daily APC Boardings (Sun/Hol): 12,150 11,900 11,450 11,500 9,000 15 of 171

Annual Service Cost: $8,128,000 $8,158,000 $8,368,000 $8,642,000 $7,147,000 8 of 216 Annual Revenue Hours: 83,800 84,100 86,300 89,100 73,700 8 of 216

Cost per APC Boarded Passenger: $1.17 $1.23 $1.33 $1.33 $1.38 58 of 214 Average APC Boardings per Rev. Hour: 83 79 75 73 70 53 of 214

Average Peak Passenger Load: 34 33 32 32 22 86 of 210Average Peak Load Factor: 68% 65% 64% 63% 43% 88 of 210

Revenue Hours with Overcrowding: 3% 1% 0% 1% 0% 1 of 209 Average Speed (km/h): 18.5 18.1 17.8 16.2 188 of 206

Service Changes Since December 2010- Summer 2016, Split #22 at Burrard Station due to City of Vancouver construction; #22 maintains eastern portion of route (Downtown to Knight)- Summer 2016, Various frequency reductions due to effieincies with split eastside schedule (all days) due to City of Vancouver construction

Cost

Ride

rshi

pU

tiliz

atio

n

2016 ridership reflects 2/22 service redesign due to construction

Route 022

Vancouver/UBC

8.8

Std. BusVancouver

34

Page 35: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

5 64 71 84 48 $1.36 $1.84 30 /

4 4 46 63 46 31 $1.86 $2.57 14 / 26 12 / 25 Std. Bus Std. Bus

11 Std. Bus Std. Bus

21:00 - 01:00

1,522 1,196 3 4 37 39 40 21 $2.49 $3.64 19 / 19 18 / 5 Std. Bus Std. Bus

31 27 / 14 Std. Bus Std. Bus

18:00 - 21:00

1,622 1,250 4 4 61 58 74 36 $1.42 $2.38 29 / 31 24

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

86 106 1 2 26 15 14 10 $4.88 $6.61 11 / 7 9 / 4

15:00 - 18:00

2,123 1,634 5

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

4,198 3,368 5 5 64 69 81 45 $1.35 $2.03 27 / 33 14 / 23 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

1,052 819

Std. Bus Std. Bus

21:00 - 01:00

1,452 1,170 4 4 58 53 69 31 $1.56 $2.61 31 / 35 21 / 13 Std. Bus Std. Bus

48 $1.30 $1.81 41 / 33 25 / 20

15:00 - 18:00

1,991 1,569 5 5 70 85 96

09:00 - 15:00

3,678 2,980 5 5 65 72 89 50 $1.31 $2.01 27 / 33 15 / 26 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

1,206 990 4 5 51 62 60 34 $1.78 $2.53 17 / 32 9 / 28 Std. Bus Std. Bus

2015 2016

Satu

rday

01:00 - 06:00

212 171 2 2 40 50 28 22 $4.04 $3.75 3 / 19 18 / 14

62 $1.31 $1.68 34

18:00 - 21:00

1,341 1,110 4 4 69 73 91

/ 34 28 / 23 Std. Bus Std. Bus

Std. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$1.80 $2.99 25 / 29 24 / 7 Std. Bus21:00 - 01:00

6,509 5,223 4 3 50 51 57 30

18:00 - 21:00

6,637 5,638 4 4 66 72 86 49 $1.25 $1.79 32 / 32 29 / 15 Std. Bus Std. Bus

35 / 34 27 / 16 Std. Bus Std. Bus14,817 9 10 68 65 95 52 $1.32 $1.87

Performance by Day of Week, Route 022 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

20,138 17,333 6 7 69 68 94 49 $1.28 $1.92 29 / 34 20 / 22 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

16,151 12,996 12 12 65 74 75 46 $1.32 $2.21 28 / 38 14 / 39 Std. Bus Std. Bus

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

1,629 1,311 3 3 48 58 41 24 $2.19 $2.64 12 / 26 24 / 21

15:00 - 18:00

17,547

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

35

Page 36: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 6,453,000 6,545,000 6,651,000 6,970,000 7,409,000 5 of 214 Average Daily APC Boardings (Mon-Fri): 20,550 20,950 21,400 22,300 23,750 5 of 213

Average Daily APC Boardings (Sat): 11,850 12,450 12,650 13,600 14,150 10 of 174 Average Daily APC Boardings (Sun/Hol): 10,450 10,400 10,300 10,900 11,350 9 of 171

Annual Service Cost: $7,692,000 $7,954,000 $8,160,000 $7,903,000 $7,905,000 6 of 216 Annual Revenue Hours: 79,300 82,000 84,100 81,500 81,500 6 of 216

Cost per APC Boarded Passenger: $1.19 $1.22 $1.26 $1.13 $1.07 20 of 214 Average APC Boardings per Rev. Hour: 81 80 79 86 91 18 of 214

Average Peak Passenger Load: 37 37 39 40 38 11 of 210Average Peak Load Factor: 74% 73% 77% 79% 75% 6 of 210

Revenue Hours with Overcrowding: 17% 10% 22% 20% 14% 200 of 209 Average Speed (km/h): 22.3 21.8 21.7 20.4 162 of 206

Service Changes Since December 2010- Fall 2011, Increase freq from 5 to 4m btw Nanaimo Stn & UBC during AM peak (M-F)- Summer 2012, Increase freq from 15 to 12m from 8-19hr (Sat) & 10-18hr (S/H)- Winter 2013, Temporary relocation of bus exchange to on-street stops at Brentwood Station during mall redevelopment

Cost

Ride

rshi

pU

tiliz

atio

nRoute 025

Vancouver/UBC

17.7

Std. BusVancouver

36

Page 37: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

5 77 90 91 93 $1.09 $1.07 35 /

4 4 52 60 51 53 $1.77 $1.76 19 / 32 18 / 31 Std. Bus Std. Bus

26 Std. Bus Std. Bus

21:00 - 01:00

732 724 2 2 47 57 44 48 $2.01 $1.81 21 / 19 24 / 18 Std. Bus Std. Bus

32 31 / 30 Std. Bus Std. Bus

18:00 - 21:00

1,422 1,396 4 4 66 76 69 72 $1.37 $1.29 32 / 25 32

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

44 43 1 1 52 84 49 59 $1.39 $1.15 / 41 / 46

15:00 - 18:00

1,935 1,897 5

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

3,664 3,570 5 5 73 88 86 89 $1.14 $1.10 31 / 35 28 / 32 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

1,195 1,168

Std. Bus Std. Bus

21:00 - 01:00

665 677 2 2 64 79 70 72 $1.30 $1.31 27 / 27 26 / 23 Std. Bus Std. Bus

89 $1.17 $1.15 35 / 32 31 / 27

15:00 - 18:00

1,745 1,777 5 5 87 100 112

09:00 - 15:00

3,552 3,619 5 5 75 94 95 104 $1.18 $1.06 30 / 38 27 / 35 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

1,275 1,300 5 5 64 71 66 63 $1.40 $1.46 22 / 39 20 / 32 Std. Bus Std. Bus

2015 2016

Satu

rday

01:00 - 06:00

37 38 1 1 71 93 66 67 $1.06 $1.04 / 48 / 48

115 $1.01 $0.98 39

18:00 - 21:00

1,362 1,389 4 4 76 86 89

/ 36 42 / 32 Std. Bus Std. Bus

Std. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$1.60 $1.62 35 / 24 35 / 23 Std. Bus21:00 - 01:00

3,205 3,218 2 2 62 82 68 74

18:00 - 21:00

7,683 7,788 5 5 72 88 85 96 $1.24 $1.12 38 / 29 38 / 29 Std. Bus Std. Bus

52 / 43 52 / 44 Std. Bus Std. Bus14,599 8 8 91 106 131 140 $0.97 $0.92

Performance by Day of Week, Route 025 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

22,112 22,635 6 7 81 101 111 120 $1.05 $0.98 34 / 43 29 / 39 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

14,538 14,106 10 10 88 109 104 105 $0.95 $0.90 42 / 50 40 / 50 Std. Bus Std. Bus

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

1,558 1,554 4 4 53 72 50 55 $1.56 $1.44 24 / 38 23 / 45

15:00 - 18:00

14,755

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

37

Page 38: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: NoAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 1,348,000 1,378,000 1,338,000 1,479,000 1,496,000 51 of 214 Average Daily APC Boardings (Mon-Fri): 4,350 4,500 4,350 4,800 4,800 50 of 213

Average Daily APC Boardings (Sat): 2,600 2,750 2,600 3,000 2,950 50 of 174 Average Daily APC Boardings (Sun/Hol): 1,750 1,700 1,850 2,000 2,150 53 of 171

Annual Service Cost: $1,690,000 $1,711,000 $1,781,000 $1,810,000 $1,849,000 60 of 216 Annual Revenue Hours: 17,400 17,600 18,400 18,700 19,100 62 of 216

Cost per APC Boarded Passenger: $1.25 $1.24 $1.37 $1.22 $1.24 41 of 214 Average APC Boardings per Rev. Hour: 77 78 73 79 78 38 of 214

Average Peak Passenger Load: 24 24 24 24 24 73 of 210Average Peak Load Factor: 47% 48% 47% 47% 47% 73 of 210

Revenue Hours with Overcrowding: 3% 3% 3% 3% 0% 1 of 209 Average Speed (km/h): 21.6 21.3 20.9 19.8 170 of 206

Service Changes Since December 2010- Spring 2011, Reduce late night freq from 30 to 60m after 22hr (all days)- Summer 2012, Reduce freq from 15 to 20m from 9-15hr (M-F) & 9-19hr (Sat)- Summer 2016, Reroute to service Champlain Heights via Tyne and Arlington St

Cost

Ride

rshi

pU

tiliz

atio

nRoute 026

Vancouver/UBC

9.7

Std. BusBurnaby

38

Page 39: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

2 58 79 36 40 $1.35 $1.23 18 /

2 2 27 50 17 20 $2.44 $2.08 11 / 10 11 / 13 Std. Bus Std. Bus

22 Std. Bus Std. Bus

21:00 - 01:00

229 228 1 1 36 43 17 17 $2.41 $2.97 12 / 14 11 / 14 Std. Bus Std. Bus

21 20 / 19 Std. Bus Std. Bus

18:00 - 21:00

346 342 2 2 39 62 23 29 $2.01 $1.64 15 / 15 15

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

15:00 - 18:00

376 373 2

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

738 728 2 2 60 87 37 42 $1.30 $1.13 20 / 20 23 / 21 Std. Bus Std. Bus

06:00 - 09:00

281 279

Std. Bus Std. Bus

21:00 - 01:00

214 222 1 1 40 50 21 21 $1.99 $1.99 13 / 17 14 / 16 Std. Bus Std. Bus

31 $1.51 $1.48 18 / 20 14 / 18

15:00 - 18:00

468 495 3 3 63 76 35

09:00 - 15:00

885 949 3 3 55 74 31 37 $1.51 $1.33 18 / 15 19 / 17 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

346 360 3 3 36 55 19 23 $2.27 $1.85 15 / 11 14 / 16 Std. Bus Std. Bus

2015 2016

Satu

rday

01:00 - 06:00

82 83 1 1 30 37 12 15 $3.28 $2.75 11 / 7 12 / 11

39 $1.42 $1.29 18

18:00 - 21:00

313 319 2 2 54 66 31

/ 17 17 / 19 Std. Bus Std. Bus

Std. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$2.20 $1.89 14 / 15 19 / 17 Std. Bus21:00 - 01:00

1,066 1,083 1 1 40 55 19 23

18:00 - 21:00

1,850 1,889 3 3 52 74 36 37 $1.38 $1.33 23 / 27 26 / 24 Std. Bus Std. Bus

32 / 31 35 / 28 Std. Bus Std. Bus3,383 4 4 88 102 55 57 $0.99 $0.97

Performance by Day of Week, Route 026 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

4,537 4,642 3 3 69 83 41 43 $1.21 $1.17 21 / 19 19 / 19 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

3,017 3,066 4 4 82 102 50 52 $1.01 $0.97 35 / 34 35 / 33 Std. Bus Std. Bus

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

604 619 2 2 39 55 19 23 $2.67 $2.30 22 / 14 18 / 17

15:00 - 18:00

3,301

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

39

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Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: NoAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 1,055,000 1,112,000 1,113,000 1,222,000 1,165,000 62 of 214 Average Daily APC Boardings (Mon-Fri): 3,250 3,450 3,450 3,750 3,650 64 of 213

Average Daily APC Boardings (Sat): 2,350 2,500 2,500 2,900 2,550 55 of 174 Average Daily APC Boardings (Sun/Hol): 1,750 1,850 1,900 2,100 1,900 58 of 171

Annual Service Cost: $1,226,000 $1,230,000 $1,280,000 $1,284,000 $1,322,000 89 of 216 Annual Revenue Hours: 12,600 12,700 13,200 13,200 13,600 94 of 216

Cost per APC Boarded Passenger: $1.16 $1.11 $1.19 $1.05 $1.14 29 of 214 Average APC Boardings per Rev. Hour: 83 88 84 92 85 26 of 214

Average Peak Passenger Load: 18 19 20 20 17 115 of 210Average Peak Load Factor: 36% 38% 40% 40% 35% 126 of 210

Revenue Hours with Overcrowding: 0% 0% 0% 0% 0% 1 of 209 Average Speed (km/h): 18.6 18.5 18.3 17.2 183 of 206

Service Changes Since December 2010- Spring 2011, Reduce late night freq from 30 to 60m after 22hr (all days)- Summer 2012, Reduce freq from 15 to 20m from 9-15hr (M-F) & 9-19hr (Sat)

Cost

Ride

rshi

pU

tiliz

atio

nRoute 027

Vancouver/UBC

5.6

Std. BusBurnaby

40

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2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

2 83 99 43 38 $0.85 $1.00 30 /

2 2 44 53 18 16 $1.80 $2.02 8 / 15 8 / 14 Std. Bus Std. Bus

11 Std. Bus Std. Bus

21:00 - 01:00

164 168 1 1 30 37 12 12 $2.93 $4.63 13 / 6 10 / 5 Std. Bus Std. Bus

22 25 / 19 Std. Bus Std. Bus

18:00 - 21:00

251 254 2 2 54 67 26 23 $1.46 $1.54 23 / 11 18

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

15:00 - 18:00

277 286 2

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(NB / SB)

09:00 - 15:00

537 552 2 2 73 94 41 35 $0.88 $1.06 19 / 27 15 / 21 Std. Bus Std. Bus

06:00 - 09:00

194 191

Std. Bus Std. Bus

21:00 - 01:00

133 139 1 1 45 63 18 19 $1.91 $1.91 16 / 10 17 / 10 Std. Bus Std. Bus

26 $1.32 $1.34 21 / 12 19 / 11

15:00 - 18:00

337 355 3 3 88 100 36

09:00 - 15:00

681 708 3 3 73 83 31 30 $1.15 $1.20 15 / 20 13 / 18 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

264 270 3 3 38 46 16 13 $2.00 $2.37 7 / 13 7 / 9 Std. Bus Std. Bus

2015 2016

Satu

rday

01:00 - 06:00

50 51 1 1 24 33 9 10 $3.80 $3.37 7 / 5 8 / 14

37 $0.98 $0.97 23

18:00 - 21:00

238 253 2 2 59 74 26

/ 18 25 / 17 Std. Bus Std. Bus

Std. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

$2.67 $2.36 18 / 8 16 / 8 Std. Bus21:00 - 01:00

663 684 1 1 50 59 19 19

18:00 - 21:00

1,217 1,267 2 2 60 83 29 31 $1.27 $1.22 24 / 12 22 / 13 Std. Bus Std. Bus

29 / 20 27 / 17 Std. Bus Std. Bus2,557 4 4 88 94 42 39 $0.93 $1.05

Performance by Day of Week, Route 027 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

09:00 - 15:00

3,226 3,345 3 3 85 88 37 33 $0.96 $1.11 18 / 20 14 / 17 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

2,113 2,124 4 4 80 101 36 35 $1.06 $1.06 17 / 29 15 / 26 Std. Bus Std. Bus

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

425 430 2 2 30 42 11 11 $3.36 $3.47 8 / 8 6 / 14

15:00 - 18:00

2,471

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

41

Page 42: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: NoAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 1,718,000 1,776,000 1,762,000 1,792,000 1,915,000 42 of 214 Average Daily APC Boardings (Mon-Fri): 5,600 5,750 5,700 5,700 6,150 42 of 213

Average Daily APC Boardings (Sat): 3,150 3,350 3,250 3,400 3,500 44 of 174 Average Daily APC Boardings (Sun/Hol): 2,250 2,650 2,700 2,950 2,900 44 of 171

Annual Service Cost: $2,640,000 $2,634,000 $2,582,000 $2,639,000 $2,517,000 47 of 216 Annual Revenue Hours: 27,200 27,200 26,600 27,200 25,900 48 of 216

Cost per APC Boarded Passenger: $1.54 $1.48 $1.51 $1.47 $1.31 53 of 214 Average APC Boardings per Rev. Hour: 63 65 66 66 74 48 of 214

Average Peak Passenger Load: 25 25 26 27 24 69 of 210Average Peak Load Factor: 50% 50% 52% 53% 48% 67 of 210

Revenue Hours with Overcrowding: 0% 0% 0% 0% 0% 1 of 209 Average Speed (km/h): 22.2 21.6 21.4 20.3 163 of 206

Service Changes Since December 2010- Winter 2010, Minor route revision; improve daytime freq on S/H- Summer 2011, Additional 5:15 AM trip NB Joyce to Phibbs (M-F)- Spring 2014, Reduce freq from 15 to 20m from 9-19hr (Sat); 11-17hr (S/H)

Cost

Ride

rshi

pU

tiliz

atio

n

Decrease in Annual Revenue Hours in 2016 due to revised methodology, which better reflects seasonal service adjustments

Route 028

Burnaby/New Westminster

10.6

Std. BusBurnaby

42

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2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

3 67 75 42 38 $1.23 $1.32 23 /

2 2 49 50 21 19 $1.66 $2.62 16 / 13 17 / 10 Std. Bus Std. Bus

18 Std. Bus Std. Bus

21:00 - 01:00

430 424 2 2 35 52 19 22 $2.60 $2.08 13 / 12 14 / 14 Std. Bus Std. Bus

24 23 / 17 Std. Bus Std. Bus

18:00 - 21:00

366 360 2 2 60 79 35 38 $1.43 $1.34 23 / 18 27

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

15:00 - 18:00

554 545 3

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(NB / SB)

09:00 - 15:00

1,070 1,052 3 3 58 71 37 36 $1.37 $1.43 23 / 21 19 / 21 Std. Bus Std. Bus

06:00 - 09:00

315 309

Std. Bus Std. Bus

21:00 - 01:00

390 397 2 2 39 54 23 25 $2.19 $1.97 16 / 14 19 / 12 Std. Bus Std. Bus

41 $1.23 $1.22 25 / 24 28 / 18

15:00 - 18:00

502 512 3 3 69 76 45

09:00 - 15:00

983 1,002 3 3 61 69 39 36 $1.35 $1.46 21 / 23 18 / 21 Std. Bus Std. Bus

06:00 - 09:00

308 314 2 2 48 64 31 29 $1.70 $1.59 24 / 12 20 / 14 Std. Bus Std. Bus

2015 2016

Satu

rday

01:00 - 06:00

40 $1.16 $1.31 26

18:00 - 21:00

361 367 2 2 64 83 40

/ 25 21 / 20 Std. Bus Std. Bus

Std. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

$2.42 $2.39 16 / 16 18 / 13 Std. Bus21:00 - 01:00

1,879 1,887 2 2 42 53 24 25

18:00 - 21:00

2,301 2,342 3 3 71 73 40 37 $1.25 $1.39 27 / 21 25 / 17 Std. Bus Std. Bus

34 / 36 32 / 34 Std. Bus Std. Bus4,633 4 4 73 79 69 68 $1.22 $1.11

Performance by Day of Week, Route 028 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

09:00 - 15:00

7,553 7,271 4 4 62 71 45 43 $1.34 $1.36 24 / 22 22 / 20 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

4,696 4,169 5 5 75 90 58 56 $1.09 $1.00 38 / 31 33 / 32 Std. Bus Std. Bus

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

350 361 2 2 65 76 37 39 $1.29 $1.24 34 / 21 29 / 22

15:00 - 18:00

5,150

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

43

Page 44: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: NoAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 514,000 547,000 560,000 633,000 598,000 99 of 214 Average Daily APC Boardings (Mon-Fri): 1,650 1,750 1,800 2,000 1,900 100 of 213

Average Daily APC Boardings (Sat): 1,000 1,050 1,100 1,300 1,200 91 of 174 Average Daily APC Boardings (Sun/Hol): 750 800 800 1,000 900 89 of 171

Annual Service Cost: $774,000 $777,000 $777,000 $793,000 $824,000 113 of 216 Annual Revenue Hours: 8,000 8,000 8,000 8,200 8,500 118 of 216

Cost per APC Boarded Passenger: $1.51 $1.42 $1.43 $1.25 $1.38 57 of 214 Average APC Boardings per Rev. Hour: 64 68 70 77 70 52 of 214

Average Peak Passenger Load: 12 14 14 15 13 131 of 210Average Peak Load Factor: 23% 28% 28% 30% 27% 147 of 210

Revenue Hours with Overcrowding: 0% 0% 0% 0% 0% 1 of 209 Average Speed (km/h): 21.0 20.7 20.3 19.5 173 of 206

Service Changes Since December 2010- Spring 2011, Reduce late night freq from 30 to 60m after 22hr (all days)- Summer 2012, Reduce freq from 15 to 20m from 9-15hr (M-F) & 9-19hr (Sat)

Cost

Ride

rshi

pU

tiliz

atio

nRoute 029

Vancouver/UBC

4.3

Std. BusBurnaby

44

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2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

2 70 78 18 19 $1.42 $1.39 10 /

2 2 38 56 9 12 $2.99 $3.01 11 / 3 15 / 3 Std. Bus Std. Bus

16 Std. Bus Std. Bus

21:00 - 01:00

96 96 1 1 42 36 7 7 $3.33 $5.68 3 / 13 3 / 12 Std. Bus Std. Bus

19 10 / 20 Std. Bus Std. Bus

18:00 - 21:00

161 162 2 2 53 53 12 12 $2.15 $2.16 6 / 15 4

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

15:00 - 18:00

171 171 2

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(NB / SB)

09:00 - 15:00

341 341 2 2 75 70 19 16 $1.30 $1.64 21 / 10 16 / 8 Std. Bus Std. Bus

06:00 - 09:00

105 107

Std. Bus Std. Bus

21:00 - 01:00

102 105 1 1 56 36 10 7 $2.94 $4.24 5 / 13 3 / 10 Std. Bus Std. Bus

12 $1.80 $2.05 7 / 15 6 / 14

15:00 - 18:00

208 223 3 3 65 69 19

09:00 - 15:00

414 442 3 3 53 67 15 16 $1.52 $1.61 14 / 9 14 / 8 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

115 121 2 2 43 50 11 11 $2.54 $2.43 14 / 5 13 / 4 Std. Bus Std. Bus

2015 2016

Satu

rday

01:00 - 06:00

9 9 1 1 5 4 1 1 1 / 1 /

17 $1.21 $1.42 11

18:00 - 21:00

133 140 2 2 58 52 14

/ 19 10 / 16 Std. Bus Std. Bus

Std. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

$3.25 $4.78 3 / 13 3 / 12 Std. Bus21:00 - 01:00

512 532 1 1 41 38 9 8

18:00 - 21:00

767 818 2 2 72 67 17 17 $1.75 $1.96 6 / 24 5 / 23 Std. Bus Std. Bus

10 / 28 9 / 26 Std. Bus Std. Bus1,586 4 4 83 82 23 23 $1.34 $1.37

Performance by Day of Week, Route 029 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

09:00 - 15:00

2,138 2,193 3 3 63 67 18 16 $1.43 $1.59 16 / 11 14 / 8 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

1,350 1,352 4 4 84 90 23 22 $1.66 $1.80 31 / 5 29 / 4 Std. Bus Std. Bus

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

46 86 1 1 1 11 0 3 $2.92 0 / 0 / 2

15:00 - 18:00

1,512

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

45

Page 46: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: NoAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 139,000 127,000 129,000 136,000 150,000 145 of 214 Average Daily APC Boardings (Mon-Fri): 550 500 500 550 600 139 of 213

Average Daily APC Boardings (Sat): Average Daily APC Boardings (Sun/Hol):

Annual Service Cost: $190,000 $178,000 $181,000 $181,000 $186,000 184 of 216 Annual Revenue Hours: 2,000 1,800 1,900 1,900 1,900 195 of 216

Cost per APC Boarded Passenger: $1.37 $1.40 $1.45 $1.33 $1.24 42 of 214 Average APC Boardings per Rev. Hour: 71 69 69 73 78 39 of 214

Average Peak Passenger Load: 35 27 29 31 31 27 of 210Average Peak Load Factor: 69% 54% 58% 63% 62% 24 of 210

Revenue Hours with Overcrowding: 0% 0% 0% 0% 0% 1 of 209 Average Speed (km/h): 18.1 17.5 17.8 16.8 186 of 206

Service Changes Since December 2010- Summer 2012, Discontinue trip departing Burrard Stn at 18:20 (M-F)

Cost

Ride

rshi

pU

tiliz

atio

nRoute 032

Vancouver/UBC

4.0

Std. BusRichmond

46

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2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

21:00 - 01:00

18:00 - 21:00

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

15:00 - 18:00

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(NB / SB)

09:00 - 15:00

06:00 - 09:00

21:00 - 01:00

15:00 - 18:00

09:00 - 15:00

06:00 - 09:00

2015 2016

Satu

rday

01:00 - 06:00

18:00 - 21:00

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

21:00 - 01:00

18:00 - 21:00

283 305 2 2 61 56 35 34 $1.57 $1.72 / 23 / 20 Std. Bus Std. Bus

/ 27 / 20 Std. Bus Std. Bus778 3 3 35 60 41 37 $1.45 $1.61

Performance by Day of Week, Route 032 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

09:00 - 15:00

06:00 - 09:00

830 832 2 2 70 108 50 59 $1.07 $0.93 39 / 45 / Std. Bus Std. Bus

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

15:00 - 18:00

751

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

47

Page 48: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: NoAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 2,088,000 2,147,000 2,124,000 2,268,000 2,469,000 35 of 214 Average Daily APC Boardings (Mon-Fri): 7,000 7,250 7,100 7,550 8,250 35 of 213

Average Daily APC Boardings (Sat): 3,400 3,450 3,350 3,600 3,750 40 of 174 Average Daily APC Boardings (Sun/Hol): 2,350 2,450 2,700 3,050 3,200 40 of 171

Annual Service Cost: $3,162,000 $3,083,000 $3,091,000 $3,123,000 $3,121,000 40 of 216 Annual Revenue Hours: 32,600 31,800 31,900 32,200 32,200 40 of 216

Cost per APC Boarded Passenger: $1.51 $1.44 $1.50 $1.38 $1.26 44 of 214 Average APC Boardings per Rev. Hour: 64 68 67 70 77 40 of 214

Average Peak Passenger Load: 29 29 28 29 27 53 of 210Average Peak Load Factor: 58% 57% 57% 58% 53% 50 of 210

Revenue Hours with Overcrowding: 4% 8% 7% 9% 0% 1 of 209 Average Speed (km/h): 22.8 22.6 22.2 21.0 153 of 206

Service Changes Since December 2010- Winter 2010, Reduce freq to 20m from 12m in WB direction before 7hr (M-F)- Fall 2011, Increase freq from 12 to 10 min during AM & PM peak (M-F)- Fall 2013, Small frequency reduction during midday and early evening

Cost

Ride

rshi

pU

tiliz

atio

nRoute 033

Vancouver/UBC

14.7

Std. BusVancouver

48

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2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

2 68 90 68 70 $1.13 $1.09 29 /

2 2 33 50 32 34 $2.13 $2.26 13 / 24 12 / 29 Std. Bus Std. Bus

16 Std. Bus Std. Bus

21:00 - 01:00

289 284 2 2 38 55 28 35 $2.40 $1.94 18 / 10 18 / 10 Std. Bus Std. Bus

29 30 / 24 Std. Bus Std. Bus

18:00 - 21:00

600 590 2 2 45 69 43 49 $1.80 $1.60 23 / 18 23

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

15:00 - 18:00

592 583 2

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

1,101 1,089 2 2 61 83 60 61 $1.24 $1.23 23 / 31 22 / 32 Std. Bus Std. Bus

06:00 - 09:00

174 172

Std. Bus Std. Bus

21:00 - 01:00

258 239 2 2 61 63 47 45 $1.51 $1.70 28 / 16 21 / 15 Std. Bus Std. Bus

53 $1.66 $1.42 26 / 19 24 / 17

15:00 - 18:00

520 545 2 2 71 88 72

09:00 - 15:00

1,015 1,062 2 2 75 82 73 69 $1.11 $1.18 25 / 35 23 / 32 Std. Bus Std. Bus

06:00 - 09:00

370 379 3 3 43 68 42 48 $1.91 $1.59 16 / 30 18 / 32 Std. Bus Std. Bus

2015 2016

Satu

rday

01:00 - 06:00

76 $1.13 $1.11 28

18:00 - 21:00

425 467 2 2 49 70 47

/ 29 32 / 27 Std. Bus Std. Bus

Std. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$1.45 $1.25 36 / 14 29 / 15 Std. Bus21:00 - 01:00

1,062 1,067 2 2 71 83 52 60

18:00 - 21:00

3,072 3,080 3 3 60 85 55 66 $1.40 $1.20 33 / 18 34 / 18 Std. Bus Std. Bus

38 / 21 36 / 20 Std. Bus Std. Bus6,712 6 5 66 83 66 76 $1.37 $1.18

Performance by Day of Week, Route 033 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

9,733 9,973 4 4 58 81 58 66 $1.44 $1.27 20 / 29 18 / 26 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

5,563 5,748 5 5 77 90 73 77 $1.24 $1.20 21 / 49 18 / 44 Std. Bus Std. Bus

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

379 188 1 1 38 89 37 67 $2.29 $1.09 13 / 32 / 41

15:00 - 18:00

7,046

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

49

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Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 8,590,000 8,543,000 8,447,000 8,803,000 9,019,000 2 of 214 Average Daily APC Boardings (Mon-Fri): 25,550 25,400 25,150 26,200 26,550 2 of 213

Average Daily APC Boardings (Sat): 20,950 21,150 20,900 21,750 22,100 2 of 174 Average Daily APC Boardings (Sun/Hol): 17,050 17,300 17,000 17,850 19,000 2 of 171

Annual Service Cost: $7,932,000 $8,227,000 $8,532,000 $8,596,000 $8,470,000 3 of 216 Annual Revenue Hours: 81,800 84,800 88,000 88,600 87,300 3 of 216

Cost per APC Boarded Passenger: $0.92 $0.96 $1.04 $0.98 $0.94 7 of 214 Average APC Boardings per Rev. Hour: 105 101 96 99 103 7 of 214

Average Peak Passenger Load: 39 38 37 38 34 18 of 210Average Peak Load Factor: 78% 76% 75% 75% 68% 13 of 210

Revenue Hours with Overcrowding: 27% 18% 16% 13% 8% 186 of 209 Average Speed (km/h): 21.7 21.6 21.3 20.2 164 of 206

Service Changes Since December 2010- Winter 2010, Improve EB service from UBC in from 20-22hr (M-F)- Fall 2011, Increase freq to UBC btwn 11-18hr from 30 to 15m (Sat) & from 30 to 20m (S/H)- Spring 2012, Reroute to S Campus via W 16th Ave & SW Marine Dr- Summer 2014, Increase freq from 10 to 7.5m 6-11hr (Sat) & 9-18hr (S/H); from 15 to 12m 18-20hr (Sat) & 18-21hr (S/H)- Summer 2016, Remove one trip per hour from 7-10hr & 16-19hr (M-F)

Cost

Ride

rshi

pU

tiliz

atio

nRoute 041

Vancouver/UBC

13.3

Std. BusVancouver

50

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2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

8 96 131 92 101 $0.82 $0.76 43 /

6 6 71 85 52 49 $1.17 $1.21 20 / 39 15 / 35 Std. Bus Std. Bus

45 Std. Bus Std. Bus

21:00 - 01:00

1,273 1,255 5 5 56 76 39 44 $1.78 $1.71 22 / 23 24 / 24 Std. Bus Std. Bus

39 38 / 37 Std. Bus Std. Bus

18:00 - 21:00

1,188 1,168 5 5 103 142 81 98 $0.87 $0.71 38 / 43 44

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

440 426 3 3 23 33 12 11 $4.07 $6.29 6 / 13 10 / 17

15:00 - 18:00

2,197 2,163 8

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

4,590 4,510 8 8 97 121 90 90 $0.83 $0.82 35 / 41 27 / 37 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

1,182 1,151

Std. Bus Std. Bus

21:00 - 01:00

1,054 1,075 4 4 81 100 62 59 $1.07 $1.10 33 / 29 29 / 29 Std. Bus Std. Bus

116 $0.61 $0.61 55 / 48 54 / 40

15:00 - 18:00

1,931 1,968 8 8 119 137 115

09:00 - 15:00

4,116 4,194 8 8 102 119 100 97 $0.81 $0.83 35 / 43 28 / 37 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

1,575 1,605 9 9 62 79 46 47 $1.51 $1.44 17 / 35 16 / 33 Std. Bus Std. Bus

2015 2016

Satu

rday

01:00 - 06:00

445 452 3 3 32 45 15 17 $3.32 $2.56 8 / 15 10 / 19

112 $0.71 $0.72 47

18:00 - 21:00

1,021 1,041 5 5 140 159 116

/ 40 37 / 39 Std. Bus Std. Bus

Std. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$1.20 $1.17 37 / 24 42 / 25 Std. Bus21:00 - 01:00

5,334 5,367 5 5 80 99 57 60

18:00 - 21:00

7,675 7,701 6 6 92 115 91 96 $0.89 $0.85 45 / 36 40 / 36 Std. Bus Std. Bus

44 / 36 39 / 39 Std. Bus Std. Bus13,838 10 9 94 117 102 116 $0.94 $0.88

Performance by Day of Week, Route 041 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

24,129 24,198 9 9 100 116 104 106 $0.88 $0.89 36 / 43 28 / 40 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

13,933 13,119 12 11 77 93 71 76 $1.15 $1.15 26 / 42 23 / 40 Std. Bus Std. Bus

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

2,092 2,090 4 4 42 50 18 18 $3.41 $3.82 12 / 15 13 / 15

15:00 - 18:00

14,442

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

51

Page 52: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 1,457,000 1,391,000 1,406,000 1,367,000 1,601,000 48 of 214 Average Daily APC Boardings (Mon-Fri): 5,750 5,550 5,600 5,450 6,400 41 of 213

Average Daily APC Boardings (Sat): Average Daily APC Boardings (Sun/Hol):

Annual Service Cost: $1,594,000 $1,611,000 $1,606,000 $1,669,000 $1,810,000 62 of 216 Annual Revenue Hours: 16,400 16,600 16,600 17,200 18,700 64 of 216

Cost per APC Boarded Passenger: $1.09 $1.16 $1.18 $1.22 $1.13 26 of 214 Average APC Boardings per Rev. Hour: 89 84 85 79 86 23 of 214

Average Peak Passenger Load: 48 46 48 47 44 5 of 210Average Peak Load Factor: 64% 61% 65% 63% 60% 29 of 210

Revenue Hours with Overcrowding: 1% 0% 24% 1% 11% 196 of 209 Average Speed (km/h): 26.6 26.2 25.6 24.6 97 of 206

Service Changes Since December 2010- Summer 2016, Add one trip per hour from 7-10hr & 16-19hr (M-F); adjust stopping pattern to improve travel times

Cost

Ride

rshi

pU

tiliz

atio

nRoute 043

Vancouver/UBC

12.2

Artic. BusBurnaby

52

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2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

21:00 - 01:00

18:00 - 21:00

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

15:00 - 18:00

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

06:00 - 09:00

21:00 - 01:00

15:00 - 18:00

09:00 - 15:00

06:00 - 09:00

2015 2016

Satu

rday

01:00 - 06:00

18:00 - 21:00

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

21:00 - 01:00

18:00 - 21:00

1,729 2,131 3 4 85 85 68 69 $1.24 $1.02 50 / 21 44 / 18 Artic. Bus Artic. Bus

64 / 26 61 / 20 Artic. Bus Artic. Bus7,088 5 6 87 92 82 83 $1.09 $1.03

Performance by Day of Week, Route 043 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

1,466 1,652 3 3 63 82 54 64 $1.80 $1.28 12 / 46 10 / 54 Artic. Bus & Std. Bus

Artic. Bus & Std. Bus

Artic. Bus Artic. Bus

06:00 - 09:00

7,433 7,632 7 8 72 89 65 69 $1.42 $1.22 19 / 64 19 / 63 Artic. Bus & Std. Bus

Artic. Bus

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

138 150 1 1 108 105 63 63 $0.85 $0.92 / 52 / 52

15:00 - 18:00

6,441

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

53

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Page 55: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2016

Satu

rday

Sund

ay/H

olid

ay

Vehicle Type

09:00 - 15:00

Time

21:00 - 01:00

Average Boardings per Trip

09:00 - 15:00

15:00 - 18:00

01:00 - 06:00

06:00 - 09:00

18:00 - 21:00

2,983

01:00 - 06:00

2,892

18:00 - 21:00

06:00 - 09:00

01:00 - 06:00

Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

2016

Artic. Bus & Std. Bus

48 39 /

2015

35

56 54 Artic. Bus & Std. Bus/

73

15:00 - 18:00

70 $0.68

$1.17

$0.78

Average Peak Passenger Load

49

Average Cost per Passenger

Average Peak Passenger Load

/

69 /

20162015

15:00 - 18:00

1,521 105 49

21:00 - 01:00

Time

Artic. Bus/ 42

47

54 56 $1.1409:00 - 15:00

5,400

06:00 - 09:00

71129

5,602 3 3

6 5

Artic. Bus/ 48 Artic. Bus & Std. Bus

/ 35 Artic. BusArtic. Bus &

Std. Bus31

43 73

3

Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

$1.13

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

Data collected early Sept. to mid-Dec. of the given yearPerformance by Day of Week, Route 044M

onda

y-Fr

iday

94

102 47

(EB / WB)

2015

42 /

Artic. Bus & Std. Bus

(EB / WB) Vehicle Type

3,987 3,927 5 5 100 129 $0.86

Average Cost per Passenger

3 83

$0.78

$0.97571,521

70 81

21:00 - 01:00

18:00 - 21:00

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

55

Page 56: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 6,444,000 6,662,000 6,967,000 7,268,000 7,506,000 4 of 214 Average Daily APC Boardings (Mon-Fri): 20,350 21,300 22,350 23,350 23,900 4 of 213

Average Daily APC Boardings (Sat): 12,450 12,600 13,050 13,650 14,150 9 of 174 Average Daily APC Boardings (Sun/Hol): 10,600 10,850 11,050 11,500 12,150 7 of 171

Annual Service Cost: $6,516,000 $6,477,000 $6,590,000 $6,657,000 $6,558,000 12 of 216 Annual Revenue Hours: 67,200 66,800 67,900 68,600 67,600 12 of 216

Cost per APC Boarded Passenger: $1.01 $0.97 $0.98 $0.92 $0.87 4 of 214 Average APC Boardings per Rev. Hour: 96 100 103 106 111 4 of 214

Average Peak Passenger Load: 45 50 52 53 53 2 of 210Average Peak Load Factor: 82% 86% 86% 80% 70% 9 of 210

Revenue Hours with Overcrowding: 18% 41% 45% 48% 14% 201 of 209 Average Speed (km/h): 23.0 22.9 22.8 22.5 137 of 206

Service Changes Since December 2010- Winter 2010, Extend 10m peak shoulder service until 20hr (M-F)- Spring 2012, Improve freq PMs from 15 to 12m (M-F) & from 12-15 to 10-12m midday & PMs (Sat, S/H)- Summer 2014, Increase freq from 12 to 10m from 18-21hr & from 30 to 20m from 21-24hr (Sat)- Winter 2014, Increase freq from 15 to 12m from 8-930hr (Sat)- Spring 2015, Extend all midday trips to UBC (M-F)- Summer 2016, Remove Champlain Heights route deviation; revise route to travel on 49th Ave between Kerr and Tyne - Fall 2016, Convert vehicle from conventional 40' bus to articulated 60' bus; extend all trips to UBC; reduce frequency to 12m (Sat, S/H); overall increase in capacity

Artic. BusVancouver

Route 049

Vancouver/UBC

16.1

Ride

rshi

pCo

stU

tiliz

atio

n56

Page 57: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

488 399 2 2 67 139 Artic. Bus Artic. Bus

$0.88 $0.84 32 / 77 29 / 81 Artic. Bus & Std. Bus

Artic. Bus

48 64 $1.41 $0.94 16 / 59 27 / 73

Performance by Day of Week, Route 049 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

06:00 - 09:00

09:00 - 15:00

19,068 19,324 7 7 112 132 131 126 $0.75 $0.77 55 / 60 49 / 62 Artic. Bus & Std. Bus

Artic. Bus

15:00 - 18:00

14,192 13,911 10 10 107 120 127 117 $0.79 $0.82 74 / 47 68 / 41 Artic. Bus & Std. Bus

Artic. Bus

10,517 10,177 8 9 101 126 110 108

18:00 - 21:00

6,970 6,708 6 6 95 118 93 91

2,641 2,496 3 3 84 114 56 58

$0.88 $0.88 60 / 40 59 / 39 Artic. Bus & Std. Bus

Artic. Bus

Artic. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$1.04 $0.94 43 / 31 47 / 33 Artic. Bus21:00 - 01:00

2015 2016

Satu

rday

01:00 - 06:00

121 $0.81 $0.78 53

06:00 - 09:00

808 843 4 4 69 92 51 67 $1.28 $0.99 20 / 42 26 / 50 Std. Bus Artic. Bus

09:00 - 15:00

2,943 2,958 6 5 97 125 93 119 $0.86 $0.76 43 / 46 50 / 53 Std. Bus Artic. Bus

15:00 - 18:00

1,557 1,533 6 5 102 125 100 / 46 59 / 49 Std. Bus Artic. Bus

18:00 - 21:00

1,226 1,228 6 5 78 110 60 88 $1.19 $0.89 34 / 34 42 / 44 Std. Bus Artic. Bus

21:00 - 01:00

626 641 3 3 77 85 54 60 $1.32 $1.15 33 / 33 36 / 35 Std. Bus Artic. Bus

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

15:00 - 18:00

1,732 1,664 6

06:00 - 09:00

864 875 4 4 59 74 41 50 $1.52 $1.23 17 / 34 18 / 38 Std. Bus Artic. Bus

40 /

09:00 - 15:00

3,240 3,152 6 5 90 121 80 106 $0.91 $0.79 36 / 41 45 / 49 Std. Bus Artic. Bus

18:00 - 21:00

1,238 1,176 6 5 72 99 52 72 $1.22 $1.01 32 / 32 36 /

5 87 117 78 105 $0.95 $0.83

Artic. Bus

41 49 / 46 Std. Bus Artic. Bus

40 Std. Bus Artic. Bus

21:00 - 01:00

519 524 2 2 68 75 42 50 $1.75 $1.27 38 / 21 39 / 22 Std. Bus

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

57

Page 58: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 1,316,000 1,257,000 1,306,000 1,350,000 1,524,000 49 of 214 Average Daily APC Boardings (Mon-Fri): 3,750 3,600 3,850 3,950 4,400 53 of 213

Average Daily APC Boardings (Sat): 3,400 3,500 3,300 3,400 3,900 38 of 174 Average Daily APC Boardings (Sun/Hol): 3,050 2,750 2,800 3,000 3,350 38 of 171

Annual Service Cost: $2,258,000 $2,237,000 $2,275,000 $2,306,000 $2,377,000 50 of 216 Annual Revenue Hours: 23,300 23,100 23,400 23,800 24,500 51 of 216

Cost per APC Boarded Passenger: $1.72 $1.78 $1.79 $1.71 $1.56 75 of 214 Average APC Boardings per Rev. Hour: 57 55 56 57 62 69 of 214

Average Peak Passenger Load: 17 16 17 16 18 112 of 210Average Peak Load Factor: 33% 32% 35% 32% 36% 122 of 210

Revenue Hours with Overcrowding: 1% 1% 0% 0% 1% 154 of 209 Average Speed (km/h): 15.6 15.3 15.2 14.1 200 of 206

Service Changes Since December 2010- Spring 2011, Discontinue extension to Broadway & Willow; interline the #15 & #50 service & adjust service levels- Fall 2013, Reduce freq from 15 to 20m during early mornings (all week) and Sundays after 18hr

Cost

Ride

rshi

pU

tiliz

atio

n

6.6

Vancouver/UBCStd. BusVancouver

Route 05058

Page 59: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

8 Std. Bus Std. Bus

21:00 - 01:00

587 599 3 3 15 20 6 9 $8.38 $6.19 4 / 3 5 / 4 Std. Bus Std. Bus

14 34 / 21 Std. Bus Std. Bus

18:00 - 21:00

487 516 3 3 29 50 18 23 $3.66 $2.64 13 / 6 18 /

4 89 92 39 46 $1.35 $1.09 32 /

$1.65 $1.47 16 / 19 13 / 25 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

407 406 3 3 19 29 8 11 $5.81 $4.16 2 / 7 3 / 8 Std. Bus Std. Bus

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

197 175 2 1 10 11 3 4 $10.74 $11.66 2 / 3 3 / 2

15:00 - 18:00

711 748 4

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(NB / SB)

$3.50 7 / 4 9 / 6 Std. Bus Std. Bus494 503 3 3 19 30 10 14 $4.37

09:00 - 15:00

1,234 1,294 4 4 62 74 28 34

4 4 45 47 23 23 $2.29 $2.46 15 / 12 15 / 11 Std. Bus Std. Bus

21:00 - 01:00

Std. Bus

15:00 - 18:00

657 697 4 4 59 74 33 42 $1.75 $1.34 25 / 14 28 / 19 Std. Bus Std. Bus

$1.90 $1.43 13 / 22 18 / 28 Std. Bus09:00 - 15:00

1,144 1,295 4 4 58 77 28 40

06:00 - 09:00

374 382 3 3 21 27 9 11 $7.32 $4.47 3 / 9 3 / 8 Std. Bus Std. Bus

(NB / SB)

2015 2016

Satu

rday

01:00 - 06:00

212 215 2 2 17 14 7 6 $8.26 $7.70 5 / 4 3 / 4 Std. Bus Std. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

18:00 - 21:00

548 566

18:00 - 21:00

2,538 2,575 4 4 46 59 24 29 $2.15 $1.79 18 / 10 19 / 10 Std. Bus Std. Bus

$1.07 $0.95 34 / 23 33 / 27 Std. Bus15:00 - 18:00

3,209 3,362 4 4 87 104 48 58

06:00 - 09:00

2,234 2,367 3 4 60 78 29 36 $1.91 $1.49 11 / 25 13 / 27 Std. Bus

21:00 - 01:00

2,192 2,201 3 3 23 26 10 12 $5.65 $4.85 8 / 5 8 / 5 Std. Bus Std. Bus

Std. Bus

(NB / SB)

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

996 1,000 2 2 11 14 5 6 $10.45 $8.02 2 / 3 3 /

Performance by Day of Week, Route 050 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

Std. Bus

09:00 - 15:00

5,555 5,602 4 4 61 78 32 38 $1.65 $1.35 15 / 20 16 / 25 Std. Bus Std. Bus

3 Std. Bus Std. Bus

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

59

Page 60: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: NoAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 2,316,000 2,276,000 2,415,000 2,596,000 2,744,000 31 of 214 Average Daily APC Boardings (Mon-Fri): 8,200 8,100 8,550 9,250 9,750 25 of 213

Average Daily APC Boardings (Sat): 2,850 3,050 3,050 3,300 3,650 41 of 174 Average Daily APC Boardings (Sun/Hol): 1,500 1,550 1,850 1,700 1,750 64 of 171

Annual Service Cost: $2,770,000 $2,961,000 $3,005,000 $3,084,000 $2,997,000 41 of 216 Annual Revenue Hours: 28,600 30,500 31,000 31,800 30,900 41 of 216

Cost per APC Boarded Passenger: $1.20 $1.30 $1.28 $1.19 $1.09 23 of 214 Average APC Boardings per Rev. Hour: 81 75 78 82 89 21 of 214

Average Peak Passenger Load: 32 31 31 32 32 25 of 210Average Peak Load Factor: 64% 62% 61% 63% 63% 20 of 210

Revenue Hours with Overcrowding: 21% 7% 9% 9% 10% 195 of 209 Average Speed (km/h): 26.1 25.4 25.1 23.7 117 of 206

Service Changes Since December 2010- Winter 2010, Improve AM and Peak to 6-7m frequency (M-F); reduce off-peak frequency (all days)- Spring 2012, Extend 30m service until 23hr (M-F)

Cost

Ride

rshi

pU

tiliz

atio

n

11.5

Std. BusVancouver

Route 084

Vancouver/UBC

60

Page 61: 2016 Transit Servic e Performance Review...2016 Transit Servic e Performance Review Executive Summary Appendix A – Additional Figures Appendix B – Report Definitions and Assumptions

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

2 64 87 48 48 $1.15 $1.13 34 /

1 1 46 57 33 27 $1.60 $1.72 18 / 31 21 / 16 Std. Bus Std. Bus

16 Std. Bus Std. Bus

21:00 - 01:00

28 32 / 26 Std. Bus Std. Bus

18:00 - 21:00

169 165 2 2 52 55 32 28 $1.61 $1.81 25 / 20 19

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

15:00 - 18:00

420 411 2

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

833 818 2 2 55 74 41 39 $1.32 $1.34 25 / 26 23 / 25 Std. Bus Std. Bus

06:00 - 09:00

61 60

Std. Bus Std. Bus

21:00 - 01:00

47 $1.63 $1.16 22 / 19 35 / 21

15:00 - 18:00

714 728 4 4 62 87 43

09:00 - 15:00

1,240 1,264 4 4 57 81 39 46 $1.48 $1.22 23 / 26 27 / 27 Std. Bus Std. Bus

06:00 - 09:00

150 152 2 2 37 62 25 30 $2.09 $2.01 14 / 21 15 / 24 Std. Bus Std. Bus

2015 2016

Satu

rday

01:00 - 06:00

52 $1.38 $1.13 30

18:00 - 21:00

332 338 2 2 54 88 36

/ 23 34 / 27 Std. Bus Std. Bus

Std. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$2.02 $1.85 17 / 13 18 / 13 Std. Bus21:00 - 01:00

917 950 3 3 49 55 22 26

Std. Bus

06:00 - 09:00

6,729 6,252 8 8 84 103 55 58 $1.15 $0.97 28 / 43 29 / 43 Std. Bus Std. Bus

18:00 - 21:00

2,792 2,831 4 4 73 103 48 54 $1.18 $1.04 39 / 22 39 / 25 Std. Bus Std. Bus

46 / 26 45 / 25 Std. Bus Std. Bus7,575 9 9 85 101 59 61 $1.08 $0.97

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

121 121 1 1 47 51 22 25 $2.10 $1.88 18 / 15 /

15:00 - 18:00

8,075

Performance by Day of Week, Route 084 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

9,245 9,229 6 6 70 88 46 49 $1.25 $1.17 24 / 34 23 / 34 Std. Bus Std. Bus

Std. Bus

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

61

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Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 2,889,000 3,366,000 3,734,000 4,304,000 19 of 214 Average Daily APC Boardings (Mon-Fri): 8,950 10,300 11,400 13,100 18 of 213

Average Daily APC Boardings (Sat): 6,350 7,750 8,500 9,650 17 of 174 Average Daily APC Boardings (Sun/Hol): 5,100 6,150 7,100 8,000 17 of 171

Annual Service Cost: $4,593,000 $4,266,000 $4,111,000 $4,224,000 28 of 216 Annual Revenue Hours: 47,300 44,000 42,400 43,500 28 of 216

Cost per APC Boarded Passenger: $1.59 $1.31 $1.10 $0.98 12 of 214 Average APC Boardings per Rev. Hour: 61 77 88 99 11 of 214

Average Peak Passenger Load: 18 24 29 31 29 of 210Average Peak Load Factor: 25% 37% 44% 41% 102 of 210

Revenue Hours with Overcrowding: 0% 0% 0% 0% 1 of 209 Average Speed (km/h): 22.7 23.1 23.5 23.3 125 of 206

Service Changes Since December 2010- Fall 2013, Introduction of 96 B-Line service linking Guildford and Newton Exchanges- Spring 2014, Convert weekend trips from 60' articulated bus to conventional 40' bus- Spring 2014, Two bi-directional stops added to improve transfers (King George at 80th Ave & 104th Ave at 140th Ave)- Summer 2014, Reduce freq from 7.5 to 8m from 7-23hr (M-F, Sat, S/H)

Cost

Ride

rshi

pU

tiliz

atio

n

2013 annual ridership is an estimate based on Sept-Dec 2013

Route 096

South of Fraser

10.2

Artic. BusSurrey

62

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2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

7 73 104 42 49 $1.14 $0.97 24 /

6 6 31 47 18 19 $2.83 $2.20 12 / 11 14 / 12 Artic. Bus & Std. Bus

Artic. Bus

18 Artic. Bus & Std. Bus

Artic. Bus

21:00 - 01:00

1,040 1,021 5 5 28 53 16 20 $2.49 $2.05 11 / 11 13 / 17 Artic. Bus & Std. Bus

Artic. Bus

25 8 / 13 Artic. Bus & Std. Bus

Artic. Bus

18:00 - 21:00

1,158 1,132 7 7 48 79 27 34 $1.77 $1.42 16 / 18 9

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

185 182 4 4 15 21 7 7 $4.85 $4.89 6 / 5 4 / 6

15:00 - 18:00

1,228 1,200 7

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(NB / SB)

09:00 - 15:00

2,332 2,280 7 7 64 95 38 44 $1.24 $1.03 25 / 20 25 / 18 Artic. Bus & Std. Bus

Artic. Bus

Artic. Bus & Std. Bus

Artic. Bus

06:00 - 09:00

960 940

Artic. Bus & Std. Bus

Artic. Bus

21:00 - 01:00

842 886 6 6 42 69 22 27 $1.83 $1.53 12 / 18 18 / 23 Artic. Bus & Std. Bus

Artic. Bus

39 $1.27 $1.25 21 / 24 21 / 25

15:00 - 18:00

1,033 1,105 7 7 99 117 54

09:00 - 15:00

1,955 2,138 7 7 74 102 41 51 $1.14 $0.97 26 / 22 30 / 23 Artic. Bus & Std. Bus

Artic. Bus

Std. Bus Artic. Bus

06:00 - 09:00

755 783 6 6 51 71 27 29 $1.49 $1.38 19 / 18 22 / 17 Artic. Bus & Std. Bus

Artic. Bus

2015 2016

Satu

rday

01:00 - 06:00

152 151 4 4 23 44 11 16 $4.02 $2.22 15 / 4 13 / 10

59 $0.90 $0.86 33

18:00 - 21:00

945 1,020 7 7 64 84 36

/ 31 32 / 33 Artic. Bus & Std. Bus

Artic. Bus

Artic. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

$1.80 $1.49 16 / 18 16 / 21 Artic. Bus & Std. Bus

21:00 - 01:00

4,225 4,392 5 5 45 72 25 30

18:00 - 21:00

4,942 4,848 7 7 73 103 42 48 $1.15 $1.03 27 / 31 23 / 33 Artic. Bus & Std. Bus

Artic. Bus

47 / 52 50 / 57 Artic. Bus & Std. Bus

Artic. Bus5,785 7 7 120 157 78 90 $0.70 $0.63

Performance by Day of Week, Route 096 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(NB / SB)

09:00 - 15:00

10,164 10,437 7 7 87 116 53 61 $0.94 $0.85 35 / 27 38 / 27 Artic. Bus & Std. Bus

Artic. Bus

Artic. Bus Artic. Bus

06:00 - 09:00

4,162 4,330 6 6 95 131 55 63 $0.83 $0.75 47 / 28 54 / 32 Artic. Bus & Std. Bus

Artic. Bus

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

879 916 3 3 40 66 19 26 $2.48 $1.67 21 / 11 29 / 15

15:00 - 18:00

5,429

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

63

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Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 3,579,000 3,558,000 3,431,000 3,282,000 3,352,000 22 of 214 Average Daily APC Boardings (Mon-Fri): 11,200 11,250 10,900 10,350 10,550 22 of 213

Average Daily APC Boardings (Sat): 7,750 7,500 7,200 7,250 7,050 26 of 174 Average Daily APC Boardings (Sun/Hol): 5,600 5,550 5,250 5,150 5,250 28 of 171

Annual Service Cost: $4,098,000 $4,145,000 $4,092,000 $4,102,000 $4,009,000 29 of 216 Annual Revenue Hours: 42,200 42,700 42,200 42,300 41,300 29 of 216

Cost per APC Boarded Passenger: $1.14 $1.17 $1.23 $1.25 $1.20 36 of 214 Average APC Boardings per Rev. Hour: 85 83 81 78 81 33 of 214

Average Peak Passenger Load: 35 35 33 33 28 42 of 210Average Peak Load Factor: 62% 60% 58% 62% 52% 56 of 210

Revenue Hours with Overcrowding: 1% 0% 0% 6% 0% 1 of 209 Average Speed (km/h): 24.2 24.0 23.8 22.6 135 of 206

Service Changes Since December 2010- Spring 2012, Add trip around 26hr from Coquitlam Stn to Lougheed Stn (Sat, S/H)- Spring 2012, Increase freq from 30 to 15m btw 7-9hr (Sat) & btw 8-10hr (S/H)- Summer 2012, Extend M-F 7-8m PM peak freq til 19hr; Improve freq from 12 to 10m: M-F 19-20hr, Sat 10-20hr, & S/H 13-19hr- Summer 2014, Reduce freq from 9-10 to 10-11m from 9-1430hr (M-F)

Cost

Ride

rshi

pU

tiliz

atio

n

2014/2015 ridership may be impacted by Evergreen Extension construction

Route 097

Northeast Sector

10.9

Std. BusPort Coquitlam

64

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2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

5 67 83 44 43 $1.23 $1.18 39 /

2 2 48 57 29 26 $1.56 $1.67 17 / 24 14 / 19 Std. Bus Std. Bus

13 Std. Bus Std. Bus

21:00 - 01:00

586 567 3 3 41 58 22 23 $2.10 $1.97 24 / 12 25 / 11 Std. Bus Std. Bus

22 34 / 22 Std. Bus Std. Bus

18:00 - 21:00

754 718 4 4 51 69 31 32 $1.67 $1.51 35 / 13 31

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

173 164 2 2 8 12 4 4 $11.71 $10.29 4 / 3 4 / 3

15:00 - 18:00

980 943 5

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

1,748 1,745 5 5 65 64 43 35 $1.19 $1.45 25 / 31 19 / 24 Std. Bus Std. Bus

Std. Bus Std. Bus

06:00 - 09:00

335 319

Artic. Bus & Std. Bus

Artic. Bus & Std. Bus

21:00 - 01:00

588 576 3 3 60 70 35 31 $1.40 $1.52 37 / 18 33 / 15 Artic. Bus & Std. Bus

Artic. Bus & Std. Bus

38 $1.26 $1.35 39 / 21 36 / 16

15:00 - 18:00

941 923 5 5 81 85 58

09:00 - 15:00

1,801 1,766 5 5 65 75 48 44 $1.21 $1.27 29 / 35 24 / 30 Artic. Bus & Std. Bus

Artic. Bus & Std. Bus

Artic. Bus & Std. Bus

Std. Bus

06:00 - 09:00

464 455 3 3 58 69 36 32 $1.43 $1.42 22 / 33 17 / 29 Artic. Bus & Std. Bus

Artic. Bus & Std. Bus

2015 2016

Satu

rday

01:00 - 06:00

153 150 2 2 29 28 14 12 $5.47 $5.49 21 / 4 15 / 4

50 $1.05 $1.16 48

18:00 - 21:00

730 716 5 5 66 77 42

/ 33 39 / 25 Artic. Bus & Std. Bus

Std. Bus & Artic. Bus

Std. Bus & Artic. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$1.83 $1.93 37 / 15 31 / 13 Artic. Bus & Std. Bus

21:00 - 01:00

3,059 2,958 4 4 57 64 32 28

18:00 - 21:00

4,934 4,726 6 6 65 68 41 38 $1.46 $1.63 42 / 18 40 / 13 Artic. Bus & Std. Bus

Std. Bus & Artic. Bus

49 / 31 45 / 27 Std. BusStd. Bus & Artic. Bus7,477 8 8 81 93 62 60 $1.04 $1.06

Performance by Day of Week, Route 097 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

10,252 10,133 6 6 72 80 51 47 $1.12 $1.18 30 / 34 24 / 28 Std. BusStd. Bus & Artic. Bus

Artic. Bus & Std. Bus

Artic. Bus & Std. Bus

06:00 - 09:00

5,642 5,493 7 7 77 91 53 52 $1.08 $1.07 29 / 45 26 / 40 Artic. Bus & Std. Bus

Std. Bus & Artic. Bus

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

1,546 1,494 2 2 36 44 21 20 $4.08 $4.64 13 / 21 10 / 20

15:00 - 18:00

7,605

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

65

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Key CharacteristicsSub-region of Primary Service:

Predominant Vehicle Type: Bus Depot:

Contributes to FTN: YesAverage One-Way Trip Distance (km):

Cost & Performance2012 2013 2014 2015 2016 Rank (2016)

Annual APC Boardings: 16,879,000 17,054,000 17,325,000 17,187,000 17,288,000 1 of 214 Average Daily APC Boardings (Mon-Fri): 54,100 55,000 55,350 55,500 55,700 1 of 213

Average Daily APC Boardings (Sat): 33,400 33,350 35,350 34,150 33,350 1 of 174 Average Daily APC Boardings (Sun/Hol): 23,900 25,000 26,050 24,600 24,750 1 of 171

Annual Service Cost: $9,316,000 $9,338,000 $10,158,000 $10,393,000 $10,295,000 1 of 216 Annual Revenue Hours: 96,000 96,300 104,700 107,100 106,100 1 of 216

Cost per APC Boarded Passenger: $0.55 $0.55 $0.60 $0.60 $0.60 1 of 214 Average APC Boardings per Rev. Hour: 176 177 165 160 163 1 of 214

Average Peak Passenger Load: 64 63 61 60 57 1 of 210Average Peak Load Factor: 86% 84% 81% 79% 76% 5 of 210

Revenue Hours with Overcrowding: 45% 44% 43% 36% 33% 209 of 209 Average Speed (km/h): 22.2 22.1 21.5 20.7 157 of 206

Service Changes Since December 2010- Summer 2011, One additional trip EB & WB btw 7-8hr (Sat, S/H)- Spring 2012, Permanent increase in freq evening to late night (M-F) & all day (Sat, S/H)- Summer 2012, Misc. freq increases btw 6-10:30 to accommodate demand (Sat)- Summer 2014, Increase freq from 10 to 7.5m from 8-9hr, 8-10 to 6m from 9-10hr & 10 to 7.5m from 17-20hr (Sat)- Summer 2014, Increase freq from 6-8 to 5m btw 18-20hr; from 8-10 to 6m btw 20-21hr; & from 10 to 7-8m from 21-22hr (M-F)

Cost

Ride

rshi

pU

tiliz

atio

nRoute 099

Vancouver/UBC

12.4

Artic. BusBurnaby

66

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2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

/

7 175 210 138 142 $0.47 $0.47 66 /

3 3 140 145 85 81 $0.70 $0.73 31 / 63 31 / 58 Artic. Bus Artic. Bus

56 Artic. Bus Artic. Bus

21:00 - 01:00

1,214 1,233 5 5 99 132 69 73 $0.81 $0.80 39 / 37 43 / 38 Artic. Bus Artic. Bus

62 67 / 61 Artic. Bus Artic. Bus

18:00 - 21:00

1,530 1,490 7 6 154 184 110 115 $0.56 $0.54 50 / 58 56

2015 2016

Sund

ay/H

olid

ay

01:00 - 06:00

95 96 2 2 32 69 24 34 $2.74 $1.55 22 / 8 22 / 15

15:00 - 18:00

1,858 1,860 7

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type(EB / WB)

09:00 - 15:00

3,478 3,487 7 7 155 189 120 123 $0.53 $0.52 53 / 61 45 / 65 Artic. Bus Artic. Bus

Artic. Bus Artic. Bus

06:00 - 09:00

556 560

Artic. Bus Artic. Bus

21:00 - 01:00

1,353 1,379 6 6 130 166 93 99 $0.66 $0.61 49 / 49 54 / 48 Artic. Bus Artic. Bus

127 $0.57 $0.52 58 / 54 63 / 53

15:00 - 18:00

2,296 2,341 10 10 159 177 138

09:00 - 15:00

4,448 4,534 10 10 135 159 115 116 $0.63 $0.62 49 / 60 46 / 61 Artic. Bus Artic. Bus

Artic. Bus Artic. Bus

06:00 - 09:00

1,009 1,028 6 6 114 131 77 74 $0.77 $0.82 32 / 62 28 / 57 Artic. Bus Artic. Bus

2015 2016

Satu

rday

01:00 - 06:00

297 303 2 2 63 89 43 45 $1.28 $1.31 26 / 26 22 / 23

134 $0.54 $0.55 69

18:00 - 21:00

1,572 1,603 8 8 147 190 118

/ 60 63 / 57 Artic. Bus Artic. Bus

Artic. Bus

Time Annual Revenue Hours

Average Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

$0.67 $0.73 55 / 39 50 / 37 Artic. Bus21:00 - 01:00

6,479 6,644 6 6 131 146 91 86

18:00 - 21:00

11,513 11,715 11 11 146 169 119 121 $0.59 $0.59 71 / 44 69 / 42 Artic. Bus Artic. Bus

84 / 51 83 / 45 Artic. Bus Artic. Bus20,645 19 19 162 180 135 140 $0.57 $0.53

Performance by Day of Week, Route 099 Data collected early Sept. to mid-Dec. of the given year

TimeAnnual Revenue

HoursAverage Trips per Clock Hour

Average Boardings per Revenue Hour

Average Boardings per Trip

Average Cost per Passenger

Average Peak Passenger LoadVehicle Type

(EB / WB)

09:00 - 15:00

30,482 30,406 14 14 131 152 110 112 $0.67 $0.65 47 / 65 44 / 61 Artic. Bus Artic. Bus

Artic. Bus Artic. Bus

06:00 - 09:00

15,838 15,278 17 17 145 174 110 114 $0.65 $0.61 38 / 87 35 / 87 Artic. Bus Artic. Bus

2015 2016

Mon

day-

Frid

ay

01:00 - 06:00

1,491 1,534 3 3 57 69 45 44 $1.95 $1.99 14 / 33 11 / 31

15:00 - 18:00

21,632

Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

67