8/8/2019 Webminar FoIP and Virtualization, Faxing in the WEB 2.0 ERA
1/27
Faxing into the WEB
2.0 ERA
Integrations Virtualization Fax over IP, Voice
Over IP
www.visendo.com | blog.visendo.com | forum.visendo.com
Cost and investment benefits ofvirtual fax servers
Leveraging VoIP networks
Cost optimization structures:least routing costs
SharePoint, Active Directory,Oracle integrations
by
Dragos Manescu - PlatformEvanghelist atVisendo Software
Solutions
Cosmin Dumitru - Program Managerand Solution Architect atVisendoSoftware Solutions / ppedv AG
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Visendo is a global communications solutions provider, specializingin Fax and Email Solutions
Since its establishment,
more than 10 years ago,
Visendo has distinguished
itself as one of the leading
German provider of faxing
solutions focused on
Microsoft Technologies
Email Security Faxing solutionsSolutions
Fax Server Solutions, Virtualization, Simple Faxing Solutions Email Gateways, anti-Virus, pop3/IMAP Connectors
www.visendo.com | blog.visendo.com | forum.visendo.com
ar o ppe v , one o
the leading German
technology solutions and IT
training center
One of the first Microsoft
Gold Certified Partners on
the German market
Microsoft technologiesTraining
SQL Server, .NET, Visual Studio, Server Solutions (BizTalk),SharePoint
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Q&A about this webminar
@visendo#visendoWeb
www.visendo.com | blog.visendo.com | forum.visendo.com
Group: Visendo
8/8/2019 Webminar FoIP and Virtualization, Faxing in the WEB 2.0 ERA
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Fax Technology Evolution in the New WEB 2.0 ERA
Webinar Agenda
1.
a. Green Faxing - overview
b. Fax over IP (FoIP) - fundamentals
c. Virtualization - fundamentals
0. Faxing overview
www.visendo.com | blog.visendo.com | forum.visendo.com
2.
Virtual FoIP: reduced costs, improved operational efficiency3.
Fax Challenges and the Industries
a. Legal Services
b. Real Estate Segment
c. Financial Services
d. Health Segment
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Why faxing is still being used in the new WEB 2.0 ERA
1
2
Ubiquity and format insensitivity: ~ 100 bn faxes sent every year
The easiest and most secure way to exchange legal documents:invoices, orders, contracts etc
www.visendo.com | blog.visendo.com | forum.visendo.com
3
4
5
official documents
Mission critical in many industries: financial services, healthindustry, legal services, real estate due to regulations
There are several technical aspects that improve documentmanagement and workflow: FoIP, virtual servers
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Despite rumors and technology boom, faxing has strongly evolvedand isnt going to be lain off
Faxing technology in the past Faxing technology in the WEB 2.0 ERA
The fastest method of
Strong competition:email, electronicmessaging, social media
Advantages: security,
reliability, legalregulations
Send and receiveofficial documents:bills, invoices,contracts etc
Industries: legal,
health, financialservices, government
www.visendo.com | blog.visendo.com | forum.visendo.com
1. 2. 3.a b ca b c d
communicating on long distances
Based almost exclusively onPSTN and Radio lines
Used by everyone who owneda fax machine (no efficientcompetition available)
Switch from faxmachines to fax servers
Evolving towards faxover IP (FoIP)
IntegrationSharePoint, Outlook,Office etc
FoIP Server (*)Market $ 460 mnby 2013 (CAGR35%)
Overall FaxServices Market
$ 1.6 bn 2013(CAGR 13%)
(*) Davidson Consulting FoIP Markets Report 2008-2014
Faxing Industry is growing due to the evolution of technology (FoIP, virtualization) andbecause companies still need a reliable method to send and receive official documents
8/8/2019 Webminar FoIP and Virtualization, Faxing in the WEB 2.0 ERA
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Fax Technology Evolution in the New WEB 2.0 ERA
Webinar Agenda
1.
a. Green Faxing - overview
b. Fax over IP (FoIP) - fundamentals
c. Virtualization - fundamentals
0. Faxing overview
www.visendo.com | blog.visendo.com | forum.visendo.com
2.
Virtual FoIP: reduced costs, improved operational efficiency3.
Fax Challenges and the Industries
a. Legal Services
b. Real Estate Segmentc. Financial Services
d. Health Segment
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The WEB 2.0 ERA is about people creating and managing mediawithout any limitations
Faxing in WEB 2.0 Features
Should integrate with corporate software formanaging documents (e.g: SharePoint, SAP,MS Office)
Should help users tag and search/storeshareable documents
Should be easy to use by anyone in the
www.visendo.com | blog.visendo.com | forum.visendo.com1. 2. 3.a b ca b c d
Should be secure: faxing is not Facebook!
Should consume minimal resources andshouldnt have an impact over the environment
Should allow back-up of the documents (justlike with any social media once you have adocument, you shouldnt lose it under nocircumstances
Faxing in the WEB 2.0 ERA is about securely managing important documents and beingable to use WEB 2.0 features on them without impacting the resources / environment
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Green faxing means achieving more with less resources consumed
What Green Faxing is Technology Benefits
less h sical resources:
Green faxing means reducedenvironment impact anddecreasing associated costs whileachieving better performance:
Fax servers that replacefaxing machines
FoIP in VoIP environments
with media gateways: T.38 vs.T.30 rotocols
reduced man/hour labourcosts: associated sending time,application managing time
reduce associated assetcosts: maintenance, physicalassets
www.visendo.com | blog.visendo.com | forum.visendo.com1. 2. 3.a b ca b c d
Green faxing is in direct contact with cost reduction due to: virtualization, more efficient assetmanagement and improved staff efficiency
paper, physical servers, faxmachines
reduced staff resources
reduced direct impact over
the environment
Server virtualization: usingvirtual machines to sharecommon resources
Fax services integration with
ERP, ECM, UC platforms
increase efficiency andflexibility: automatic back-up ofdocuments, document sharing,tagging, secure archiving, leastcost routing
reduced carbon footprint ofthe organization
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Green faxing: Fax Servers within the companys communicationsenvironment
www.visendo.com | blog.visendo.com | forum.visendo.coma b ca b c d1. 2. 3.
The fax server integrated with all the company's current assets yielding in a unifiedcommunications platform
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Virtualization: why companies should focus on virtualization
Virtual Fax Servers Benefits of virtualized environments
Business continuity
Increased server utilization
Reduced software and hardwarecosts
A smaller data center footprint with no
www.visendo.com | blog.visendo.com | forum.visendo.coma b ca b c d1. 2. 3.
Line and bandwidth cost reduction
Resilience and reliability
Centralized control
Streamline business processes byautomating communications
Virtual VoIP Gateway - FoIP
T.38 Protocol / T.38 Drivers / SIP / H323 (UDP /TCP packages
Visendo Fax Software Application
Virtualization is a scalable solution for companies to reduce costs and improvesecurity/ control
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Fax over IP: the basics
Fax over IP (FoIP) Configuration Details and Functionalities
T.38 Protocol - is therecommendation for allowingtransmission of fax over IP networks inreal time
Media (VoIP) gateway from differenproviders (we recommend Lancom orFunkwerk)
www.visendo.com | blog.visendo.com | forum.visendo.coma b ca b c d1. 2. 3.
Fax on Demand Fax Back TMail Sending Mail2Fax distribution rules Voice Messages Sending Distribution on MSN/DDI
ECT - Connect
Fax Plus Receiving
Together with a virtual machine, Visendo Faxserver reaches an unexpected flexibility. Withsupport for fax over IP (FoIP) and USB, it is also
possible to connect a Fax Adapter to a virtualenvironment.
Fax Servers, in a virtualized environment, when working as FoIP, becomeunexpectedly flexible and various useful functionalities
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Conclusions
1
2
Green faxing means reduced resources (energy paper), decreaseddirect and indirect costs and support for the environment
By virtualization, companies achieve increased scalability, back-uprecovery, security of their documents and application security
www.visendo.com | blog.visendo.com | forum.visendo.coma b ca b c d1. 2. 3.
3
4
5
environments, and hence extended capabilities: voice messaging,TMail Sending
Virtualization and the FoIP concept yield to virtual media gatewaysthat enhance further the flexibility of faxing systems
No matter the size, any company should embrace virtualization; itallows companies to scale up/down depending on their strategicgoals and paying less for the hardware support
8/8/2019 Webminar FoIP and Virtualization, Faxing in the WEB 2.0 ERA
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Fax Technology Evolution in the New WEB 2.0 ERA
Webinar Agenda
1.
a. Green Faxing - overview
b. Fax over IP (FoIP) - fundamentals
c. Virtualization - fundamentals
0. Faxing overview 1 slide
www.visendo.com | blog.visendo.com | forum.visendo.com
2.
Virtual FoIP: reduced costs, improved operational efficiency3.
Fax Challenges and the Industries
a. Legal Services
b. Real Estate Segment
c. Financial Services
d. Health Segment
8/8/2019 Webminar FoIP and Virtualization, Faxing in the WEB 2.0 ERA
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r
www.visendo.com | blog.visendo.com | forum.visendo.com2.1. a b ca b c d 3.
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Documents Challenges
Contracts and proposals
Court decisions
Non- disclosure
documents
Save costs while still deliveringa best-of-breed solution Not be dependent on analogtechnology Be transparent to end-users (viatheir Microsoft Outlook/Exchange
email programs) who were alreadysending and receiving faxes
Legal industry: eliminating storage and securing the documentssending and receiving are the main challenges
www.visendo.com | blog.visendo.com | forum.visendo.com2.1. a b ca b c d 3.
Solution
Forms and agreementsn egra e w ocumen
management systems Respect regulatory compliancerules
By using Visendo Fax Server (eventually within a virtual environment with FoIP), togetherwith a VoIP environment, virtually integrated, any legal business will receive the bestsolution on the market, regulatory compliance, security, independence of any analoguetechnology.
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Real Estate: official documents are the business driver of any realestate agency
Documents Challenges
Lease agreements Rental applications Disclosure documents Mortgage contracts Bank forms
Sales agreements
Speed and mobility 24/7 availability No private documents Managing loads of paper Productivity Environmental footprint
www.visendo.com | blog.visendo.com | forum.visendo.com2.1. a b ca b c d 3.
Solution
counter offers
By using Visendo Fax Server (eventually within a virtual environment with FoIP), the real
estate agents will become fully available to their customers, no longer use loads of paper,will be able to receive and send faxes from their laptop, enhancing productivity andflexibility and protect the environment
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Financial Services: the regulatory and organizationalchallenges are the most important and hard to overcome
Specific needed features Challenges
Account summaries, Acknowledgments Bid specifications , Branch summary reports Change orders, Confirmations Credit applications Derivatives, Expediting notices, Financialreports and Statements
Security challenge Confidentiality challenge Regulatory challenge(Sarbanes-Oxley, Gramm-Leach-Bliley, Basell II) Productivity/ efficiencychallenge
www.visendo.com | blog.visendo.com | forum.visendo.com2.1. a b ca b c d 3.
Solution
General correspondence Invoices
nanc a c a enges Organizational challenges
Due to the flexibility of archiving, scheduling, integration with SharePoint and Microsoft
Office, Visendo Fax Server is an affordable, yet efficient solution to cover the mainchallenges of the financial sector.No matter the size of the company, Visendo Fax Server can be configured to serve 1 ormultiple lines and users yielding flexibility in usability and costs.
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Health Industry: Regulatory compliance, safelty and EMRindexing are the main challenges
Documents
Invoices Medical records Reports Invoices Orders
Challenges
Safely indexing themedical record into theEMR HIPAA (or similar)
compliance
www.visendo.com | blog.visendo.com | forum.visendo.com2.1. a b ca b c d 3.
Solution
By using Visendo Fax Server every user with a dedicated fax line can receive her faxes inher email inbox: simple and easy. So, as stated above, the Health Industry can benefitfrom Integrated Fax Servers in terms of efficiency, simplicity and cost-cutting.
Productivity/efficiency challenge
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Conclusions
1Among all industries that use fax services, security, efficientdocument sharing/back-up and cost-cutting are the most importantfactors
Any document transmission needs to comply to international
www.visendo.com | blog.visendo.com | forum.visendo.com2.1. a b ca b c d 3.
3
, ,Sarbanes-Oxley)
A very important characteristic of any fax software is to be easilyintegrated with the document management solutions available in thecompany: e.g SharePoint
8/8/2019 Webminar FoIP and Virtualization, Faxing in the WEB 2.0 ERA
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Fax Technology Evolution in the New WEB 2.0 ERA
Webinar Agenda
1.
a. Green Faxing - overview
b. Fax over IP (FoIP) - fundamentals
c. Virtualization - fundamentals
0. Faxing overview 1 slide
www.visendo.com | blog.visendo.com | forum.visendo.com
2.
Virtual FoIP: reduced costs, improved operational efficiency3.
Fax Challenges and the Industries
a. Legal Services
b. Real Estate Segment
c. Financial Services
d. Health Segment
8/8/2019 Webminar FoIP and Virtualization, Faxing in the WEB 2.0 ERA
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Case study: Visendo Fax Server + Virtual Gateway = efficiencyin productivity and cost allocation
DescriptionVisendo Fax Server is used as a Virtual Faxing Server in a systemwith a virtual gateway
Results: cost reduction, operational efficiency, flexibility
www.visendo.com | blog.visendo.com | forum.visendo.com2.1. a b ca b c d 3.
Diagram
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Example: FoIP Configuration in a VoIP environment with avirtual media gateway from Funkwerk
www.visendo.com | blog.visendo.com | forum.visendo.coma b ca b c d1. 2. 3.
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Case study: Visendo Fax Server + Virtual Gateway = efficiencyin productivity and cost allocation II
Operational efficiency
R1200-VoIP: Media Gateway with twoISDN interfaces and 4 DSP channels R4100-VoIP: Media Gateway with fourISDN interfaces and 8 DSP channelsSupported B-Channels sending dependingon the device: 2, 4 8
Supported B-Channels Receiving -depending on the device: 2, 4 - 8
No server redundancy
Fax calling, Fax Back, Fax on Demand
TMail sending, mail2fax distributionrules
Voice Messa e Sendin
www.visendo.com | blog.visendo.com | forum.visendo.com2.1. a b ca b c d 3.
Cost reducing: personnel case (*)
Average duration of sending one fax =10 minutes (fax machine)
If a person that sends a fax is paid$12/hr, then the cost of sending that faxwill be of $2. By using an integrated faxing system, itwill take her no more than 1 minute tosend the fax. This means a cost of $0.2/fax.
100 faxes $200 $20 $1801.000 faxes $2.000 $200 $1.80010.000 faxes $2.0000 $2.000 $18.000
Faxserver
costs
Faxmachine
costs
Cost
reduction
90%
(*) fixed and assets costs not included
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Future Webminar
Microsoft Technology integration: SharePoint 2010, Active Directory,
www.visendo.com | blog.visendo.com | forum.visendo.com
,
8/8/2019 Webminar FoIP and Virtualization, Faxing in the WEB 2.0 ERA
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Visendo Faxing Solutions and marketing programs
25% discount to the participants ofthis Webminar
www.visendo.com | blog.visendo.com | forum.visendo.com
Small Faxing Solutions:just forreceiving faxes to your inbox Standard Solutions: a definednumber of users Customized solutions: a custom
number of users or lines Enterprise Solutions andConsultancy at implementation:Fax over IP, Fax Integrations(SharePoint, Oracle, Active Directory,MS Exchange etc)
- Refferal programs
- Common Advertising Program: ADSexchange, banners, cross posting
www.visendo.com
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ou
www.visendo.com | blog.visendo.com | forum.visendo.com2.1. a b ca b c d 3.
@visendo#visendoWeb
Group: Visendo
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