78 - 80 Cach Mang Thang Tam Street,
Ward 6, District 3, Ho Chi Minh City
Tel : (84 - 8) 39 300 797
Fax : (84 - 8) 39 300 798
CallCenter: 08.38 365 365/1900 571 581
Website : www.abbank.vn
2009 Annual Report
MissionTo provide customers with safe, flexible and effective products.To create and grow shareholder benefits.To head a solid and comprehensive development.To invest into the workforce as a foundation for development.
VisionBecoming a friendly retail bank, operating under the model of finance & banking group. Operating professionally and at par with the best international practices.Be able to compete with local and foreign banks in Vietnam
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02 Corporate Profile
04 Chairman’s message
06 Ceo’s message
08 Corporate structure
10 Board of Directors
11 Supervisory Board
12 Board of management
16 2008 highlights
20 Business review 2008
34 Plan for 2009
38 Financial Statements
46 network
Contents
Corporate Profile
ABBAnk is one of the leading commercial banks in Vietnam belonging to the top ten biggest chartered capital banks in the country.
till 2008, ABBAnk’s chartered capital was VnD2,705 billion.
After 15 years of operation, ABBANK continues to grow, making major breakthroughs in the last three years — making alliances with local and foreign big corporate names such as Vietnam electricity (eVn) and maybank – the biggest bank of malaysia.
ABBAnk currently has a network of over 70 transaction offices in 28 cities and provinces, among which are five newly opened branches in Quang ninh, khanh hoa, Bac lieu, Gia lai and Son la.
the Bank is realising its extensive vision and consistent steps towards development.
in 2008, maybank became the foreign strategic shareholder with 15% chartered capital. Being a majority shareholder, maybank helped ABBAnk improve management ability to catch up to modern standards of international banks. in the sameyear, ABBAnk received the Gold Award of Vietnam top retail Bank 2008 and Award of Vietnam Famous Brand 2008.
ABBAnk targets corporate, individual and investment customers with product range that meets the specific demands of each segment.
For corporate customers, ABBAnk has package banking services including loan, domestic and international payment, bank guarantee, export funding, etc.
For individual customers, ABBAnk provides a full range of credit products for consumption and flexible savings such as: collateral consumption loan, credit loan, loans for house and land purchase, and house building and repair, loan for business, loan for working capital increase, loan for car purchase, loan for overseas study, savings with flexible interest rate and payment service, domestic and international money transfer.
In order to increase customer benefits, ABBAnk is seeking solutions to add a ‘free-of-charge’ life insurance of Previor insurance Company to its key products of loans for house and land purchase, and house building and repair.
Customers of these products shall be compensated in case of death or serious injury. the compensation value is equivalent to the money they deposit at the Bank.
For investment customers, ABBAnk provides trust and consulting services to enterprises and individuals. ABBAnk has consulting services for financial investments, guarantee and bond issuing, and clearing service for bond issuance for corporate investment customers.
ABBANK differentiates its products by providing flexible financial solutions coupled with the friendly and professional service of its staff. Its business model focuses on customer demand and satisfaction by the provision of its well-organized service.
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Chairman’s MessageIn order to resist the inflation, our Government emplaced a strict money tightening policy during the first three Quarters of 2008. in such times, commercial banks were forced into facing liquidity risks, slow growth and profit reduction, as a consequence of the economic downturn.
When the situation was contained, during late third quarter of 2008, Vietnam was faced with economic declines, import and export activities dropped rapidly, bringing much negative impact on businesses, as well as employment rates. Commercial banks were again, threatened by bad loans which affected growths and profits.
After having considered all the options in these difficult times, opportunities of survival exists in overcoming obstacles, by consolidation of capacity for commercial banks.
Due to the fluctuation in today’s economy, everyone at ABBANK: the Board of Directors, Board of Management and all its Staffs, have contributed much effort to overcoming the challenges and obstacles, and turning them into opportunities.
At ABBANK, we have emplaced flexible policies to improve our management, and were able to succeed in ensuring our security systems and network expansions, preparing a solid foundation for the next phases in our expansion and developments. today, ABBAnk has established a sound reputation, and brand name
in the financial market of Vietnam. With a total asset exceeding VnD 13,494 billion, our chartered capital is VnD2,705 billion and VnD4,000 billion in equity. ABBAnk today, operates in 28 cities nation wide, with 70 branches and transaction offices.
the year of 2008 marked an important milestone of ABBAnk since its cooperation with maybank - the biggest commercial bank of malaysia, which has become a strategic shareholder of ABBAnk with a 15% stake. this strategic cooperation represents the confidence of an reputable international financial institution in ABBAnk’s capacity and capabilities.
We expect that economic difficulties will continue to thrive in 2009. the recession caused by the recent economic downturn will continue to spread, affecting many more countries. Economic decline is a worldwide concern, inclusive of Vietnam. hence our Government is offering demand-stimulating packages to loosen money policies, targeting a 6.3-6.5% growth whilst keeping the country’s inflation rate at under-15%.
As provided in our analysis, Board of Directors at ABBAnk feels strongly that the year 2009 is the perfect timing for ABBAnk to make further improvements to strengthen its image and branding in the financial and banking industry. Ensuring safe business practices, and solid growths, especially increasing operation effects. We would also like to strengthen cooperation with EVN,
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Chairman’s Messagemaybank and other shareholders in various sectors, such as: business-risk management and information technologies. the Bank has also prepared plans for unexpected difficulties, which may arise from time to time.
ABBANK believes, with the flexible and effective macro economic policies of the Government combined with the direction provided by the State Banks will help to overcome our economic difficulties. The Board of Directors, Board of Management and all the Staffs at ABBANK is committed to giving our bests in building ABBANK with a solid foundation, elevating to new heights in becoming the leading commercial bank in Vietnam, bringing the best of benefits to our shareholders and contributing to developments of our country.
on behalf of the Board of Directors, i would like to thank our shareholders, our valued customers and our partners who have cooperated closely with us, and contributing to our growth. i wish you all good health, never-ending happiness and great success.
Sincerely yours
VU VAn tien
ladies and gentlemen,
Vietnam was faced with a challenge of a double digit inflation rate this year, resulting in the threats to the developments of our economy, though we have been striving with continuous efforts to keep our Nation’s inflation rate controlled at a single digit.
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CEO’s Message2008 – ensuring security system, improving strategic cooperation.
ABBANK continued to be stable in 2008, attributing to the strategic directions and policies taken. For 2008, the company achieved total assets of over VnD13,494 billion, chartered capital of VnD2,705 billion and total outstanding loans of VnD6,538 billion. Deposits from economic organizations and individuals reached VnD7,245 billion, while special service revenue was VnD45,785 billion, up by 200%.
ABBAnk achieved great success in the midst of the challenging global economic environment when it successfully collaborated with maybank – the biggest bank of malaysia. this strategic cooperation opened a new horizon for the future development of ABBAnk. this partnership will help both parties with more opportunities and overcome the challenges of both the local and regional financial markets.
ABBAnk also marked an outstanding development in 2008 when it successfully joined alliances with eVn, ABS and Agribank, etc. ABBANK continued to attest its position as a banking member of EVN by providing diverse and flexible services to the electrical power industry. During the year, ABBAnk increased its equity
in eVn Financial, invested into eVn Cambodia and PC3 invest. Despite the difficulties in the financial market, ABBANK and EVN strengthened its comprehensive cooperation to gain remarkable achievements.
ABBANK’s efforts in 2008 have been acknowledged with prestigious awards such as: Vietnam reputed Brand, Gold Cup for Vietnam top retailer, and national Famous Brand 2008.
ABBANK continues to expand its network to offer more conveniences to customers. As at late 2008, the Bank has 70 branches and transaction offices in 28 cities and provinces.
ABBAnk in 2008 also engaged a number of senior and middle management personnel who have studied overseas or have worked for foreign banks. ABBAnk continues to intensify its workforce with the addition of 1,300 people at the end of 2008, among which a high ratio were young workers. At ABBAnk, all new entrants will have to pass a standard recruitment procedure, and to be trained as interns during the probationary period. in addition, the Bank has introduced revised salary and bonus policies to encourage staff to have long-term commitment with the company.
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2009 – Striving to be “Friendly retail Bank”
to be a “friendly retail bank” is a continuing goal of ABBAnk. Below are some strategies:
to provide diverse and hi-tech products. »
to focus on bringing customer satisfaction. »
to ensure high quality service and products based on hi-tech »systems, standard procedures, and professional staff.
to develop new customer groups, focusing on small and »medium-sized enterprises with foreign trading activities, and other individual customers.
to strengthen publicity and promotion to increase brand »recognition.
The economic crisis is expected to continue in 2009. The difficult environment creates both challenges and opportunities. With the support of customers and shareholders, i believe that ABBANK will continue to grow in 2009, significantly contributing to Vietnam’s banking and finance industry.
on behalf of the Board of management, i would like to thank the Board of management for the guidance, the shareholders for their cooperation and all the staff of ABBANK for their support throughout the year.
Yours sincerely,
nguyen hung manh
ladies and gentlemen,
the year 2008 witnessed a downturn in the global economy,. Vietnam’s banking system industry also encountered difficulties and challenges. however, ABBAnk remained resilient in the financial market under the State’s direction and with its own initiatives.
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Corporate structure
ShAreholDer’S meetinG
BoArD oF DireCtor
BoArD oF mAnAGement
main Branch
Board of Controller
hr it Center
Hanoi Branch Office
executive Secretary
operation Div Card Center
Danang Branch Office international Payment Center
treasury
Can Tho Branch Office A & F Department Admin Dept
Vung Tau Branch Office internal Audit Department
Board of Strategic Client Development
Binh Duong Branch Office Financial investment risk management
Bac Lieu Branch Office CoreBanking Center
Gia Lai Branch Office
Son La Branch Office
law & Compliance
retail Banking
Corporate Banking
marketing
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Board of Directors
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mr. Vu VAn tienChairman
Born in 1959holds Bachelor degree in economics from the national economics UniversityStudied engineering at the military technical institutemr. tien is one of the most successful businessmen in Vietnam. he has received numerous prestigious awards from the State and Government for his contributions to the economic development of Vietnam, including.
+ Young Generation model+ labor medal class iii+ Merit Certificate of the Prime Minister+ Merit Certificate of Hanoi People’s Committee+ red Star Award
in addition to the position as Chairman of ABBAnk, mr. Vu Van tien also holds other positions, including:
+ Chairman & Director of hanoi General import-export Company+ Chairman of An Binh Security Company+ Chairman of thang long Cement Company+ Chairman of An hoa Company.
mr. nguyen hung mAnhVice Chairman
Born in 1956 Graduated with a mBA from ohio University (U.S).Awarded with a Bachelor of Arts degree from hanoi Foreign language University.Mr. Manh has extensive working experience in the oil and gas industry before joining the Vietnam’s financial and banking industry in the mid 1990s. mr. manh joined ABBAnk in 2001 and is one of the core members contributing to the bank success.
mr. DAo VAn hungVice Chairman
Born in 1955Graduated with a mBA degree from hanoi Polytechnic University.mr. hung has 30 years of working experience in the electricity industry and has been holding key positions in Vietnam electricity Group (eVn). he is currently the Chairman of eVn.
mr. Duong QuAng thAnh member
Born in 1962Graduated with a PhD in economics from hanoi Polytechnic University.Graduated with a master’s degree from Asian institute of technology (Ait), Bangkok, thailand.mr. thanh has 20 years working experience in the electricity industry and has been holding key positions in Vietnam electricity Group (eVn). he is currently the Deputy Director of eVn.
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Supervisory Board
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mr. hoAng kim thuAnChief Supervisor
Born in 1958Graduated with a Bachelor’s degree in Finance and Accounting from hanoi University.Awarded certificate of Senior Economic Management, Security Market, and Business Reformation .
mr. Vo hong linhmember
Born in 1968Graduated with a Bachelor degree in economics from Danang Polytechnic University.mr. Vo hong linh has been holding key management positions in Vietnam electricity Group (eVn).
mr. DAo mAnh khAngmember
Born in 1968Graduated with a mBA from Vietnam’s Commercial University.
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Board of management
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Board of management
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mr. nguyen hung mAnhVice Chairman, General Director
Born in 1956 Graduated with a mBA from ohio University (U.S)Graduated with a Bachelor degree from hanoi Foreign language University.Mr. Manh has extensive working experience in the oil and gas industry before joining Vietnam’s financial and banking sector in the mid 1990s. mr. manh joined ABBAnk in 2001, and he is one of the core members contributing to the bank success. mr. PhAm QuoC thAnhDeputy General Director
in charge of corporate customersBorn in 1970Graduated with a Bachelor degree in Banking from University of VietnamGraduated with a Bachelor degree in Foreign language from University of Vietnam.Also holds Bachelor of education degree from Uk iFS School of Finance.mr. thanh has over 15 years working experience in the banking industry, 10 years of which was with hSBC.
mS. trAn thAnh hoADeputy General Director
in charge of Credit and risk managementBorn in 1963holds master’s degree in economics - Finance and Bankingms. hoa has more than 20 years of working experience in the banking industry, and was previously with Vietcombank.
mr. nguyen Cong CAnhDeputy General Director
in charge of internal Accounting and AuditBorn in 1958Graduated with a Bachelor degree from economics Universitymr. Canh was with Agribank for more than 20 years.
mr. Bui trung kienDeputy General Director
responsible for Strategic Planning coordination with Vietnam State Bank and internal Audit of the northern operation.Born in 1973Graduated with a Bachelor of economics degree from hanoi national economics University.Graduated with a english Bachelor degree from hanoi open UniversityGraduated with a Bachelor of law degree from hanoi open UniversityGraduated with master of Public Policy management from national University of Singapore.mr. kien has extensive experience in the banking industry. he was with Vietnam State Bank for 11 years.
mS. nguyen thi ngoC mAiDeputy General Director
in charge of Strategic Customer Development, head of the investment Department and Card CenterBorn in 1974Graduated with a engineer of energy economics degree from Asian technology institute.Graduated with PhD of economics from kwansei Gakuin University, Japan.Ms. Mai has 12 years of experience in corporate finance and project finance at Vietnam Electricity (EVN).
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January 2008
ABBAnk successfully implemented the Core Banking Program. through t24 open source, ABBAnk developed the auto-payment gateway (t24Gateway) and electronic payment channels such as SmSbanking, YouAutoPay, internetBanking.
on 17 January 2008, ABBAnk launched the Youcard – a multi-function card widely accepted throughout the country.
ABBAnk signed a cooperative agreement with eVn to set up an electrical and telecom invoice payment system and salary payment scheme for eVn’s employees through ABBAnk’s Atm/PoS/kioS/internet system.
February 2008
ABBANK Training Center officially started operations. The Center is designed strategically to train and develop the workforce of ABBAnk.
march 2008
ABBANK signed the cooperative agreement with Maybank, the biggest bank of Malaysia, allowing the latter to become the foreign strategic shareholder of ABBAnk.
April 2008
ABBAnk was awarded the “national reputable Brand” of 2008 by Vietnam intellectual Proprietary under the sponsor of Vietnam Brand network. the title is presented to enterprises or organizations for their popularity with consumers.
ABBAnk was awarded the excellent international Payment Bank 2007 by the Wachovia Bank of U.S.
The inauguration of My Tho Transaction Office at 28/2 Hung Vuong Street, Dao Thanh Ward, My Tho City, Tien Giang Province, increased the network of ABBAnk to 57.
established the Call Center to provide and support customers with consulting and information services on ABBAnk’s services and products. the Call Center operates 365 days all year round.
2008 highlights
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may 2008
Officially opened Binh Chanh Transaction Office on A13B/46 National Road No. 1A – Binh Chanh Ward, Binh Chanh District.
the State Bank approved maybank’s acquisition of 15% stake in of ABBAnk to become a foreign strategic shareholder of chartered capital not exceeding 15%.
June 2008
On 7and 10 of June, ABBANK established two transaction offices in Phuc Yen (231 Hai Ba Trung – Hung Vuong , Vinh Yen town, Vinh Phuc Province) and in Doi Can (299A Doi Can Street, Ba Dinh District, hanoi City), thereby increasing the network to 61 branches and offices.
July 2008
On 22 July 2008, the operation term of ABBANK was extended to 99 years under Decision No. 1631/QĐ-NHNN by the State Bank Governor.
The State Bank officially authorized ABBANK to establish five branches in Gia Lai, Quang Ninh, Bac Lieu, Son La and khanh hoa, thereby increasing the Bank’s network to 70 transaction points nationwide.
the Youcard design and the card recognition system including Atm and PoS were revised from orange color to ABBAnk’s standard color.
August 2008
two agencies for ABS company were opened on 855 tran hung Dao, Ward 1, District 5 and 234 hau Giang, Ward 5, District 6, hCm City.
September 2008
maybank completed the transaction and become the foreign strategic shareholder of ABBAnk with 40,588,235 shares, representing 15% of charter capital of ABBAnk.
Upgraded the shareholder management software to resolve the daily transfer procedures. This eases the purchasing and selling shares among ABBAnk investors.
Completed the e-SWitCh project of ABBAnk and ABS Security Company. this will facilitate ABBAnk connection with securities companies to create a synchronized network to ensure investors’ safety, confidentiality and convenience.
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october 2008
ABBAnk increased its chartered capital from VnD2,300,000,000,000 to VnD2,705,882,350,000 with the issuance of 40,588,235 shares, equivalent to 15% share contributed by maybank.
The Bank appointed Vice Chairman Mr. Nguyen Hung Manh to assume office of General Director effective 28 october 2008.
ABBANK was awarded the Golden Cup from Vietnam Retail Association and National Committee on International Economic Cooperation as one of the top retailers in Vietnam. This award acknowledges and honors the efforts and contributions of organizations and individuals in the distribution and retail industries.
Signed the enterprise and strategic cooperation agreement with Microsoft for use of its technology and software at all ABBANK offices, standardizing ABBANK activities in line with international levels. This new technology investment will bring more added value to ABBAnk’s customers.
november 2008
on 15 november 2008, an Annoucement Ceremony was held by ABBAnk to introduce the foreign strategic shareholder - Maybank. The official press conference was attended by journalists, reporters and shareholders, and queries regarding cooperation strategy and development plans of ABBAnk and maybank were addressed.
on 20 november 2008, ABBAnk sponsored and, participated in the competition - Vietnam talent Award Giving Ceremony, held at Vietnam-Soviet Friendship hall.
December 2008
On 9 December 2008, The State Bank Governor confirmed ABBANK eligibility to provide foreign exchange services.
On 5 December, the Bac Lieu Branch officially commenced operations at 160A, National Road 1A, Ward 7, Bac Lieu town, Bac lieu Province and Son la Branch (8 December 2008) on 234 Chu Van thinh Street, Chieng le Ward, Son la City, Son la Province.
2008 highlights
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Business review 20082008 was faced with difficulties and challenges, particularly in the finance and banking industry. Businesses in general, including that of ABBAnk, were also adversely affected by the uncertainties of the global economy. Despite all these challenges, the Bank managed to overcome these difficult times to ensure the safety and stability of the organization.
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individual segment
in 2008, the capital growth mobilized from individuals helped stabilize ABBAnk’s liquidity. the Bank successfully built a set of diverse products designed and deployed effective promotional programs for capital mobilization.
the Bank also completed its individual customer service policy, particularly for regular and major customers, to increase customer loyalty. in addition, the Bank successfully implemented the supportive it tools - SmS and Winfax, to extensively market and send product messages directly to customers.
economic organization segment
the customer base of ABBAnk consists of approximately 10,000 enterprises with total deposits of VnD3,802 billion, or 102.33% of the target plan as at 31 December 2008.
Capital mobilization
total capital mobilized in 2008 was VnD7,245 billion, of which VnD3,802 billion came from economic organizations with the remaining VnD3,443 billion contributed by individuals. This is attributable to ABBANK’s strategic directions, customers and interest rate policies, and the strengthening of its advertising, media and promotional activities during the downturn.
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Credit activities of the bank system in 2008 were slowed due to the Government’s money tightening policy and the interest rate adjustment of the State Bank.
till 31 December 2008, total outstanding loan of ABBAnk was VnD6,538 billion - reaching 101.3% as per the year plan, of which individual customers accounted for VnD1,950 billion and the remaining, VnD4,588 billion from corporate customers.
in terms of tenor, short term loan accounted for 51% followed by long term loan at 23% and medium term loan at 22% of the total outstanding loan in 2008.
Credit Activity
outstanding loan structure (Unit: million VND)
Short term medium term long term total
6,538.980
1,726.1311,421.688
3,391.161
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In a short span of time after it was established in December 2006, the International Payment Center has built up the customer confidence with its professional and reliable staff. This was proven when ABBANK received the title “Excellent International Payment Bank” given by Wachovia Bank in April 2008.
the number of transactions at ABBAnk jumped 300% up from 2007 in terms of both turnover and service fee. the Bank’s correspondent network also rapidly increased to comprising of 4000 agents of 382 banks in 71 countries.
ABBANK planned to set up a financial institute relation division in order to professionalize its international payment activities as below:
To expand and develop the global correspondence network and strengthen the relationship with financial institutes.
To make the most of new products offered by correspondent banks.
to strengthen derivative products and funding activities in cooperation with foreign banks.
to strengthen foreign exchange and foreign trade payment.
to join co-funding projects.
to apply for new transaction limit and increase the existing limit to USD50 million per transaction.
to coordinate with Core Banking Project to develop “correspondent bank program” in t24.
To research and offer training courses to all staff of the Bank.
international Payment And relation With Financial institutes
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the Financial investment Department of ABBAnk is managing VnD1,082 billion, equivalent to 40% chartered capital of the Bank.
ABBANK develops its portfolio with long term financial investment. The Bank has planned to invest in major industries such as electricity, infrastructure, etc. in 2008, ABBAnk joined capital and traded shares with big unlisted companies and financial institutions such as Habubank, Bach Viet Media, Geleximco, An Binh Securities Company, An Hoa Paper Company and eVn Finance.
the investment consulting service of ABBAnk is undergoing further preparation. the service was just limited to processing transactions related to members of An Binh Financial Group including ABBAnk, ABSecurities, ABFinance and ABland.
As at December 2008, total investment expenditures of ABBANK was VND810 billion. After stock reduction, investment profits reached VND44.43 billion. ABBANK expects that profit from financial investment in 2009 shall sharply increase as compared to 2008.
Financial investment
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In 2008, ABBANK Card Center successfully implemented the Core Banking T24 software into its card system and changed the color identity of YoUcard to the standard color of the Bank.
ABBAnk upgraded and developed more features and value-added services to YoUcard in addition to the common features such as cash withdrawal, cash transfer, printing report, change of Atm Pin; making payment, PoS service, etc.
ABBAnk successfully deployed electronic payment gateway with eVn and completed the solution to collect electricity payment via Atm/PoS/teller. in addition, the Bank will introduce SmS Banking service including notice of salary payment via bank account, bank account assessment and other features in the future.
2008 marked a new advancement for ABBAnk when it developed its card system and became a member of the international Visa card organization and completed the issuance of Visa Debit Card.
in 2009, ABBAnk shall continue to research and advance the application technology of YoUcard in order to issue the card internationally and expand the Atm network nationwide. the Bank aims to issue 100,000 cards in 2009, mainly to target customers like eVn and its member companies, ABBAnk shareholders, enterprises that have credit loans or deposits at ABBAnk and individual customers.
Card system development
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In 2008, ABBANK’s Corebanking Center successfully applied the Corebanking software T24 replacing the old system with an advanced technological operation. the Bank also upgraded the Center’s Atm system with new features and successfully deployed the first phase of internet banking service.
In addition to the Corebanking Software T24, the IT Center of the Bank developed support programs for a more secured and improved system, such as:
Programs for individual customers: credit loan for consumption, loan for overseas study, flexible cash withdrawal, Gold and USD-based savings for individual customers.
electricity payment collection system called AutoPay-e.
Software CITAD 4.0.0.3 for business operation support.
SMS Banking service for Card Center’s Youcard system and a software to manage the SMS system for Card Center and its customers.
Fund management software for branch and transaction offices.
Corebanking system and it development
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Credit risk management
in 2008, ABBAnk continued to apply a high standard risk management system which helped enhance the evaluation, appraisal and supervision of credit activities. each loan, depending on its size and risk level, must be approved by the Credit Council, Credit Committee or an independent credit officer to be able to keep a balanced ratio of bad loans. Almost overdue debts are highly receivable due to their profitable real estate assets.
market risk management
in 2008, ABBAnk continued to apply the risk management market model and the latest system in supervising the liquidity, interest risk and foreign exchange risk. ABBAnk promptly changes its interest rates based on the market situation and within the acceptable range. The Bank has previously applied an effective margin interest rate despite the market uncertainties.
the liquidity report was made periodically, preventing the Board of management and treasury Department from risk and effectively reducing cost.
operational risk management
ABBAnk focuses on operation risks with the Bank regularly enlarging its operation by introducing new services and products. the Bank has set up an internal supervision board at each branch in order to manage the credit activities, accounting, treasury, foreign exchange, workforce and professionalism.
risk management is one of the most important activities of ABBAnk because it enhances its general operation quality. in December 2008, a maybank expert assumed the position of Chief Risk Officer in ABBANK as per commitment between the two Banks.
risk management
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Cooperation with ABS
ABBAnk is one of the founding shareholders of An Binh Securities Company (ABS). in 2008, ABBAnk and ABS conducted a number of cooperative programs to achieve mutual benefits such as:
Completion of the connection gateway e-SWitCh which helped ABS set up the agent network, opening 506 new accounts for investors.
Signing of loan agreement t+2 (loan to securities purchase).
Deployment of treasury service at ABS agencies and 2 more new agents at ABBANK’s transaction offices.
The general service model of ABBANK and ABS is highly appreciated by customers for its safety, convenience and time efficiency.
Cooperation with eVn
ABBANK’s cooperation with EVN has been promising with the bank’s ability to provide diversified services and products for electricity industry. With EVN’s support, the Bank has gained significant achievements such as:
increasing its equity at eVn Finance to VnD210 billion, or 8.4% chartered capital, instead of VnD150 billion as planned.
+ investing VnD84 billion or 3.5% into eVn Cambodia.
+ investing VnD24 billion or 4% chartered capital into PC3 invest.
In 2008, ABBANK and EVN successfully strengthened their comprehensive cooperation despite the financial market difficulties. At present, ABBAnk has partnerships with 33 of the 70 members of eVn Group. the average current account balance of eVn and its members at ABBANK was VND749 billion per month, the figure of EVN and its members’ fixed-term account as at 15 December 2008 was VnD1,151 billion.
in 2008, ABBAnk improved the service of electricity and telecom payment collection for the members of eVn including eVn telecom, Power Company no. 1, Power Company no. 2, Power Company no. 3, hanoi Power Company, hCm City Power Company, Dong nai Power Company, Danang Power Company. the average collection value was VnD1,000 billion/month. ABBAnk has signed a cooperation agreement with eVn to build a payment gateway for eVn bills and to issue the co-brand card with eVn telecom. the Bank also signed agreement to collect electricity payment for hanoi Power Company and will join the project of eVn charge collection with eVn it and power companies under the following agreements.
+ to complete testing the connection with eVn system in collecting electricity payment at the counter (webclient).
+ to complete the connection test with eVn system for customers to pay electricity bill by card at Atm or PoS.
+ implementation of pilot electricity payment via PoS at 7 districts of hanoi Power Company.
ABBANK believes that the cooperation with EVN should develop and increase bilateral benefits for both parties.
Strategic cooperation
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Cooperation with Agribank
The cooperation between ABBANK and Agribank in 2008 was strengthened by the comprehensive joint effort between the two banks.
ABBAnk successfully negotiated with Agribank to reduce interconnection fee of the payment systems that helped increase the number of transactions.
ABBANK and Agribank are committed to maintaining a long-term cooperation towards effective business.
Cooperation with maybank
Late September 2008, Maybank – the biggest bank of Malaysia – officially became the foreign strategic shareholder of ABBANK, acquiring 15% chartered capital. With this new role, maybank will help ABBAnk to enhance its management strategy based on international standards, build a risk management system and develop optimal retail services and products as well as personnel management.
ABBANK believes this cooperation will bring more benefits to customers and shareholders and positively contribute to the common development of Vietnam banking market.
maybank is the biggest bank in malaysia with market capitalization of US$10 billion and total assets of US$75.5 billion. maybank ranks at 141 among the 1,000 biggest banks of the world according to the ranking list of the BAnker’S mAGAZine.
the Bank was established in 1960 and has been listed in malaysia Stock exchange since 1962.
network: 463 branches including 374 branches in malaysia and 89 branches overseas
Staff: 24,000 people
Customer base: over 8 million
maybank is the strongest group in malaysia that deals with banking, commerce, investment banking, insurance and fund management.
30 An Binh CommerCiAl Joint StoCk BAnkAnnual report 2009
human resource development
recruitment In recruiting management staff, ABBANK looks for people who have banking experience and studied post-graduate courses from overseas. The Bank has recruited a large number of staff from universities of economics. Candidates have to pass the standard recruitment process and new employees shall be trained on special courses about transactions and communication skills after the recruitment.
In 2008, the human resource significantly increased in both quality and quantity due to the requirement of network expansion. As at 31 December 2008, the Bank has 1,345 employees. training activities ABBAnk always encourages its employees to improve their working skills and creativity. in 2008, the training center completed the training material set and conducted over 200 courses for nearly 5,000 trainees. the training courses were conducted in a number of ways including internal training performed by in-house lecturers, engaging with training companies and overseas seminars, and sending people to join the courses of other banks. the courses focused on developmental skills including basic services, branch manager, t24 usage, it, commercial banking, risk management and debt collection, etc.
Working environment
The Bank leaders have announced the new company cultural system which requires the staff to do all their best to satisfy the customers with transparency, creativity and responsibility. teamwork is encouraged as a tool to improve the service quality, showing the novelty of the Bank.
Post graduate
University College
422
875
21
Qualification(Number)
ABBAnk considers human resources as its most valuable assets. in order to meet the development requirements, the Bank has built strategies and standard processes to recruit and train new staff.
An Binh CommerCiAl Joint StoCk BAnk 31Annual report 2009
network development
in 2008, ABBAnk expanded its service coverage by opening 20 new transaction offices. The Bank also upgraded 24 provincial transaction offices into branches, 16 of which are located in hCm City and 4 in hanoi. Until late 2008, the Bank has 70 branches and transaction offices covering 28 provinces and cities.
in 2009, the Bank plans to expand its network nationwide, especially in key cities and economic zones. it was estimated to have 100 branches and transaction offices by the end of 2009.
32 An Binh CommerCiAl Joint StoCk BAnkAnnual report 2009
As a friendly and socially responsible retail bank, ABBAnk has joined many social and charitable activities. in 2007, the Bank set up a fund named “Future Account” to help the poor children to continue their studying.
In 2008, the Bank continued this significant tradition by giving presents to underprivileged children during Children’s Day (the 1st of June); donating US$80,000 worth of surgical knives for laser operation to Cho ray hospital; sponsoring the Vietnam talent Program and driving the Blood Giving movement at all branches. the Bank’s social and charitable activities always receive support from all staff and leaders, encouraging people to join charitable activities as per Vietnamese tradition.
Social activities
32 An Binh CommerCiAl Joint StoCk BAnkAnnual report 2009
An Binh CommerCiAl Joint StoCk BAnk 33Annual report 2009
34 An Binh CommerCiAl Joint StoCk BAnkAnnual report 2009
Plan for 2009
Set to become a friendly retail bank, ABBAnk defines its 2009 motto as “Quality and Efficient Service” to achieve the following objectives
34 An Binh CommerCiAl Joint StoCk BAnkAnnual report 2009
An Binh CommerCiAl Joint StoCk BAnk 35Annual report 2009
Service product
ABBANK will strive to enhance the service quality for more market share as it continue to provide a range of flexible, safe and effective services and products.
The Bank will strengthen credit activities with the introduction of new competitive products offering flexible interest policy for target customers — comprising mainly individuals, small and medium enterprises, eVn. in addition, the Bank will continue to fund import-export businesses, power projects and retail market.
ABBAnk plans to extend its services to deposit-related accounts. the Bank has opened and operated 3 payment centers in hanoi, hCm City and Danang so as to fuel the increase in demand of deposits and the launch of accrued saving products.
in 2009, the Bank will focus on bank cards issuance such as Atm card, international debit cards and prepaid card. Further investments will be made in card projects such as Visa/master card, chip card and You card-billing.
the investment activities will be stepped up, particularly for power and high liquidity projects. the Bank shall diversify its investment activities by providing investment consultancy, underwriting and issue financial tools.
network
in 2009, ABBAnk shall continue to expand its network nationwide, especially in key cities, provinces and economic zones. the Bank is estimated to open 20 new transaction offices, totaling 100 offices and branches in the entire country.
manpower
ABBANK has implemented human resource policies to attract skilled workers and meet development demands.
management
The Bank continues to complete the regulation and organizational structure to effectively manage the system. It shall operate simultaneously central management with functional departments (marketing, bussiness, operation, personnel, it, accounting, network expansion, etc.) and regional management with customer and network development.
36 An Binh CommerCiAl Joint StoCk BAnkAnnual report 2009
An Binh CommerCiAl Joint StoCk BAnk 37Annual report 2009
38 An Binh CommerCiAl Joint StoCk BAnkAnnual report 2009
Reference: 60752689/13563263
inDePenDent AuDitorS’ rePort
the Board of management of An Binh Commercial Joint Stock Bank
We have audited the accompanying balance sheet of An Binh Commercial Joint Stock Bank (“the Bank”) as at 31 December 2008 and the related income statement, statement of retained earnings, and cash flow statement for the year then ended and the notes thereto as set out on pages 4 to 52 (collectively referred to as “the financial statements”). These financial statements are the responsibility of the Bank’s management. Our responsibility is to express an opinion on these financial statements based on our audit.
Basis of Opinion
We conducted our audit in accordance with Vietnamese and international Standards on Auditing applicable in Vietnam. those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by the Bank’s management, as well as evaluating the overall presentation of the financial statements. We believe that our audit provides a reasonable basis for our opinion.
Opinion
In our opinion, the financial statements give a true and fair view of the financial position of the Bank as at 31 December 2008 and of the results of its operations and its cash flows for the year then ended in accordance with the Vietnamese Accounting Standards and System for credit institutions and comply with relevant regulations stipulated by the State Bank of Vietnam and ministry of Finance.
ernst & Young Vietnam limited
Vo tan hoang Van nguyen Xuan Dai Deputy General Director Auditor in-chargeregistered Auditor registered Auditor Certificate No. 0264/KTV Certificate No. 0452/KTV
ho Chi minh City, Vietnam
26 march 2009
ERNST&YOUNG
An Binh CommerCiAl Joint StoCk BAnk 39Annual report 2009
Balance sheetas at 31 December 2008
Notes 2008
VNDm2007
VNDm
ASSetS
Cash on hand 3 173,943 149,751
Balances with the State Bank of Vietnam 4 597,642 365,006
Deposits with other credit institutions 5 2,441,272 5,643,866
trading securities 6 14,549 35,519
trading securities 36,870 48,455
Provision for impairment (22,321) (12,936)
Derivative financial instruments 7 884 -
loans and advances to customers 6,457,751 6,820,285
loans and advances to customers 8 6,538,980 6,878,134
Provision for credit losses 9 (81,229) (57,849)
investment securities 10 2,020,150 3,190,597
Securities – held to maturity 2,020,150 2,540,597
Securities – available for sale - 650,000
long-term investments 11 772,811 448,734
other long-term investments 772,811 448,734
Fixed assets 480,524 79,873
Tangible fixed assets 12.1 423,132 61,984
Cost 450,970 69,225
Accumulated depreciation (27,838) (7,241)
Intangible fixed assets 12.2 57,392 17,889
Cost 65,675 19,172
Accumulated depreciation (8,283) (1,283)
other assets 13 534,599 440,486
other receivables 13.1 355,088 135,478
Accrued interest and fees receivable 13.2 155,257 286,985
other assets 13.3 24,254 18,023
totAl ASSetS 13,494,125 17,174,117
40 An Binh CommerCiAl Joint StoCk BAnkAnnual report 2009
Notes
2008
VNDm
2007
VNDm
liABilitieS
Borrowings from the State Bank of Vietnam - 217,172
Deposits and borrowings from other credit institutions 14 2,062,884 7,268,987
Deposits from other credit institutions 2,062,884 6,773,732
Borrowings from other credit institutions - 495,255
Customer deposits 15 6,673,746 6,776,279
Derivative financial instruments - 366
grants, entrusted investments and loans exposed to risks 16 9,564 11,164
Valuable papers issued by the Bank 17 571,323 204,949
other liabilities 18 221,094 216,000
Accrued interest and fees payable 18.1 163,581 123,127
other liabilities and accruals 18.2 54,784 91,782
Provision for contingent liabilities and off balance sheet commitments 9 2,729 1,091
totAl liABilitieS 9,538,611 14,694,917
oWnerS’ eQuity
Capital 20.1 3,854,142 2,300,001
Charter capital 2,705,882 2,300,000
Share premium 1,287,831 115,282
treasury shares (139,571) (115,281)
reserves 20.2 48,611 39,187
retained earnings 20.1 52,761 140,012
totAl oWner’S eQuity 20.1 3,955,514 2,479,200
totAl liABilitieS AnD oWnerS’ eQuity 13,494,125 17,174,117
Balance sheet (continued)as at 31 December 2008
An Binh CommerCiAl Joint StoCk BAnk 41Annual report 2009
Notes
2008
VNDm
2007
VNDm
Contingent liabilities 34 3,236,046 526,026
Prepared by Approved by Approved by
mr Bui Quoc VietChief Accountant
mr nguyen Cong CanhDeputy General Director
mr nguyen hung manhGeneral Director
ho Chi minh City, Vietnam
26 march 2009
Balance sheet (continued)as at 31 December 2008
OFF-BALANCE SHEET ITEM
42 An Binh CommerCiAl Joint StoCk BAnkAnnual report 2009
Notes2008
VNDm2007
VNDm
oPerAting inComeinterest and similar income 22 1,494,819 766,045interest and similar expenses 23 (1,223,980) (441,682)net interest and similar income 270,839 324,363Fees and commission income 45,785 15,274Fees and commission expenses (24,001) (9,687)net gain from fees and commission income 24 21,784 5,587net (loss)/gain from dealing in foreign currencies 25 (4,950) 2,515net loss from dealing of trading securities 26 (24,678) (12,936)net gain from dealing of investment securities 27 46,438 102,043other operating income 7,463 142other operating expense (773) (169)other net operating gain/(loss) 28 6,690 (27)income from capital contribution 29 20,710 -totAl oPerAting inCome 336,833 421,545
oPerAting eXPenSeSPayroll and other staff costs (92,362) (49,909)Depreciation and amortization charges (27,676) (7,667)other operating expenses 30 (126,363) (88,693)totAl oPerAting eXPenSeS (246,401) (146,269)net oPerAting inCome BeFore ProViSion eXPenSe For CreDit loSSeS 90,432 275,276Provision expense for credit losses 9 (41,927) (54,595)reversal of provision expense 9 16,909 10,085ProFit BeFore tAX 65,414 230,766Current corporate income tax expense 19 (15,718) (69,017)Deferred corporate income tax 19 - -Corporate income tax expense (15,718) (69,017)net ProFit For the yeAr 49,696 161,749eArningS Per ShAre (VnD)
(par value of VnD 10,000 /share) 21 208 1,219
Prepared by Approved by Approved by
mr Bui Quoc VietChief Accountant
mr nguyen Cong CanhDeputy General Director
mr nguyen hung manhGeneral Director
ho Chi minh City, Vietnam
26 march 2009
income statementfor the year ended 31 December 2008
An Binh CommerCiAl Joint StoCk BAnk 43Annual report 2009
Notes2008
VNDm2007
VNDm
CASh FloWS From oPerAting ACtiVitieSinterest and similar receipts 1,626,547 835,473interest and similar payments (1,183,526) (664,148)Fees and commission receipts 21,784 5,587net gain from dealing in foreign currencies and investment securities 24,302 165,524other operating income 6,690 (27)Payments to employees and operating expenses (218,657) (137,374)Corporate income tax paid 19 (68,401) (36,518)Net cash flows from operating profit before changes in operating assets and working capital 160,135 168,517
Changes in operating assets
Decrease/(increase) in deposits with other credit institutions 3,483,285 (2,997,660)Decrease/(increase) in trading securities 532,032 (2,775,316)Increase in derivative financial assets instruments (884) -Decrease/(increase) in loans and advances to customers 339,154 (5,727,204)increase in other operating assets (225,841) (127,126)
Changes in operating liabilities
(Decrease)/increase in borrowings from the SBV (217,172) 194,206(Decrease)/increase in deposits and borrowings from other credit institutions (5,206,103) 6,971,301(Decrease)/increase in customer deposits (102,533) 5,225,120increase in valuable papers issued by the Bank 366,374 -Decrease in grants, entrusted funds and loans exposed to risks (1,600) (5,027)(Decrease)/Increase in derivative financial instruments (366) 366increase in other liabilities 7,810 236,906Payments from reserves 20.1 (12,413) (793)Net cash flows (used in)/from operating activities (878,122) 1,163,290
CASh FloWS From inVeSting ACtiVitieSPurchase of fixed assets (427,881) (80,902)Proceeds from disposals of fixed assets 2 -Dividends received 10,269 -Proceeds from sale of investments in other entities 74,059 -Payments for investments in other entities (338,836) -Net cash flows used in investing activities (682,387) (80,902)
Cash flow statementfor the year ended 31 December 2008
44 An Binh CommerCiAl Joint StoCk BAnkAnnual report 2009
Notes2008
VNDm2007
VNDm
CASh FloW From FinAnCing ACtiVitieS
increase in charter capital 20.1 1.578.431 1.262.739
Payment to repurchase the Bank’s shares 20.1 (24.290) (115.281)
Dividends paid (106.113) (19.488)
Net cash flows from financing activities 1.448.028 1.127.970
net (decrease)/increase in cash and cash equivalents (112.481) 2.210.358
Cash and cash equivalents at the beginning of the year 31 3.068.338 857.980
Cash and cash equivalents at the end of the year 31 2.955.857 3.068.338
Prepared by Approved by Approved by
mr Bui Quoc VietChief Accountant
mr nguyen Cong CanhDeputy General Director
mr nguyen hung manhGeneral Director
ho Chi minh City, Vietnam
26 march 2009
Statement of cash flows (continued)for the year ended 31 December 2008
46 An Binh CommerCiAl Joint StoCk BAnkAnnual report 2009
AN GIANG: Long Xuyen Transaction Office: 904B Ha Hoang Ho, My Xuyen Ward, Long Xuyen City Tel: 076-2220 500 Fax: 076-3940 445
BAC LIEU: Bac Lieu Branch: 160A National Way 1A, Ward 7, Bac Lieu Town Tel: 0781-3959 500 Fax: 0781-3959 600
BINH DUONG: Ben Cat Transaction Office: 400 Zone 2, My Phuoc Ward, Ben Cat Dist. Tel: 0650-3556 208 Fax: 0650-3556 209
Binh Duong Branch: 470 Zone 1, Binh Duong Avenue, Thu Dau Mot Town Tel: 0650-3872 218 Fax: 0650-3872 217 Thuan An Transaction Office: T6/27 National Way 13, Hoa Binh Ward, Thuan An Dist. Tel: 0650-378 2608 Fax: 0650-378 2609
BAC NINH: Bac Ninh Transaction Office: No. 10 Nguyen Dang Daoo, Tien An Ward, Bac Ninh City Tel: 0241-3893 068 Fax: 0241-3893 100
BINH PHUOC: Dong Xoai Transaction Office: Hung Vuong Str., Tan Binh Ward, Dong Xoai Tow Tel: 0651-3886 188Fax: 0651-3886 177
BINH THUAN: Phan Thiet Transaction Office: 384 Tran Hung Dao Str., Lac Dao Ward, Phan Thiet CityTel: 062-3722 122Fax: 062-3722 121
CAN THO: An Nghiep Transaction Office: 152-154 Tran Hung Dao Str., Ninh Kieu Dist.Tel: 0710-3732 177Fax: 0710-3732 558
Can Tho Branch: 74 – 76 Hung Vuong Str., Ninh Kieu Dist. Tel: 0710-3732 555 Fax: 0710-3732 556
O Mon Transaction Office: 103 National Way 91, O Mon Dist. Tel: 0710-3664 790 Fax: 0710-3664 791
DANANG: Danang Branch: 179 Nguyen Chi Thanh, Hai Chau Dist. Tel: 0511-2225 262 Fax: 0511-2225 265
Hung Vuong Transaction Office 195 Hung Vuong, Hai Chau Dist. Tel: 0511-2225 699Fax: 0511-2225 696
Trung Nu Vuong Transaction Office: 391 Trung Nu Vuong, Hoa Thuan Ward, Hai Chau Dist.Tel: 0511-2221 555 Fax: 0511-2221 559
Nguyen Van Linh Transaction Office: 174 Nguyen Van Linh, Thanh Khe Dist. Tel: 0511-2221 222 Fax: 0511-2221 231
DONG NAI: Tan Tien Transaction Office: 312-314 National Way 1, Tan Tien Ward, Bien Hoa City Tel: 061-3220 226 Fax: 061-3220 224
DONG THAP: Cao Lanh Transaction Office: 42 Doc Binh Lieu Str., Ward 2, Cao Lanh City Tel: 067-2220 999 Fax: 067-3875 998
GIA LAI: Gia Lai Branch: 162 B2- Hai Ba Trung Str., Yen Do Ward, Pleiku CityTel: 059-372 3222 Fax: 059-372 3226
HANOI: Doi Can Transaction Office: 279A Doi Can Str., Ba Dinh Dist. Tel: 04-37226 580 Fax: 04-37226 579
Dinh Tien Hoan Transaction Office: 69 Dinh Tien Hoang Str., Hoan Kiem Dist. Tel: 04-39262 865/67 Fax: 04-39262 870
Hanoi Branch: 101 Lang Ha, Dong Da Dist. Tel: 04-35622 828Fax: 04-35624 655
Le Trong Tan Transaction Office: 30 Le Trong Tan, Thanh Xuan Dist. Tel: 04-35665 406Fax: 04-35665 405
Lo Duc Transaction Office: 126 Lo Du, Dong Mac War, Hai Ba Trung Dist. Tel: 04-39727 327/29/36Fax: 04-39727 328
Nguyen Van Cu Transaction Office: 453 Nguyen Van Cu Str., Long Bien Dist.Tel: 04-38736 040Fax: 04-38736 042
Quan Thanh Transaction Office: 188 Quan Thanh Str., Ba Dinh Dist.Tel: 04-37152 406Fax: 04-37152 413
Pho Hue Transaction Office: 48 - 50 Pho Hue Str., Hoan Kiem Dist.Tel: 04-39447 150Fax: 04-39447 152
Ton Duc Thang Transaction Office: 141 Ton Duc Thang Str., Dong Da Dist.Tel: 04-35132 190Fax: 04-35132 218
Tran Dang Ninh Transaction Office: 109 Tran Dang Ninh Str., Cau Giay Dist.Tel: 04-37930 436 Fax: 04-37930 457
Tran Khat Chan Transaction Office: 288 Tran Khat Chan Str., Hai Ba Trung Dist. Tel: 04-39724 814Fax: 04-39724 815
Ha Dong Transaction Office: No. 1 Tran Phu, Ha Dong City Tel: 04-33545 757Fax: 04. 33545 017
KHANH HOA: Khanh Hoa Branch: 22 Thai Nguyen, Phuong Sai Ward, Nha Trang CityTel: 058-356 3560Fax: 058 - 356 3561
HUNG YEN: My Hao Transaction Office: 12 Pho Noi Str., Ban Yen Nhan Town, My Hoa Dist. Tel: 0321-3742 004 Fax: 0321-3742 005
KIEN GIANG: Rach Gia Transaction Office: 54-55 Lac Hong Sreet, Vinh Lac Ward, Rach Gia City Tel: 077- 3942 828 Fax: 077-3942 827
LONG AN: Transaction Office Long An: 123-125-127 Huong Vuong, Ward 2, Tan An Tel: 072-3524 334 Fax: 072- 3524 335
QUANG NAM: Tam Ky Transaction Office: 12 Phan Chau Trinh Steet, Tam Ky CityTel: 0510-2220 666 Fax: 0510-2220 669
QUANG NINH: Quang Ninh Branch: 2 Kim Hoan Sreet, Ha Long CityTel: 033-355 6931 Fax: 033-355 6930
network
An Binh CommerCiAl Joint StoCk BAnk 47Annual report 2009
SON LA: Son La Branch: 234 Chu Van Thinh, Chieng Le Ward, Son La CityTel: 022-3752 926 Fax: 022-3752 932
TAY NINH: Tay Ninh Transaction Office: A3–A4 Commercial Center, 30/4 Avenue, Tay Ninh Town Tel: 066-3818 699Fax: 066-3818 698
THAI NGUYEN: Thai Nguyen Transaction Office: 140 Hoang Van Thu, Hoang Van Thu Ward, Thai Nguyen CityTel: 0280-3656 655Fax: 0280-3656 590
THUA THIEN HUE: Hue Transaction Offic: 100 Nguyen Hue, Hue City Tel: 054-220 999 Fax: 054-220 996
HO CHI MINH CITY:HEAD OFFICE: 78-80 Cach Mang Thang Tam, Ward 6, Dist. 3Tel: 08-39300 797 Fax: 08-39300 798 Call Center: 08-38365365/1900 571 581 Email: [email protected] Website: www.abbank.vn
Binh Chanh Transaction Office: A13/46 National Way 1A, Binh Chanh Ward, Binh Chanh Disrict Tel: 08-37608 159 Fax: 08-37608 160
Pho Co Dieu Transaction Office: 1147-1149-1151 Ba Thang Hai Str., Ward 6, Dist. 11 Tel: 08-39561 158Fax: 08-39561 159
Binh Tan Transaction Office: 472 Kinh Duong Vuong, Binh Tan Dist.Tel: 08-37522 052 Fax: 08-38750 385
Cong Hoa Transaction Office: 102 Cong Hoa, Ward 4, Tan Binh Dist.Tel: 08-38117 853 Fax: 08-38117 853
Dan Chu Transaction Office: 115 Dan Chu Str., Binh Tho Ward, Thu Duc Dist.Tel: 08-37225 412 Fax: 08-37225 417
Dakao Transaction Office: 47 Dien Bien Phu Str., Dist. 1 Tel: 08-39100 780 Fax: 08-39100 786
Hau Giang Transaction Office: 243 Hau Giang, Ward 5, Dist. 6. Tel: 08-39603 141 Fax: 08-39603 184
Huynh Van Banh Transaction Office: 224B Huynh Van Banh, Ward 11, Phu Nhuan Dist.Tel: 08-39973 273Fax: 08-38452 831
Khanh Hoi Transaction Office: 386-388 Hoang Dieu, Dist. 4 Tel: 08-39430 530Fax: 08-39430 530
Ky Hoa Transaction Office: 65-65A Ba Thang Hai Str., Ward 11, Dist. 10 Tel: 08-39292 747Fax: 08-39292 748
Lac Long Quan Transaction Office: 349A Lạc Long Quan, Ward 5, Dist. 11Tel: 08-39750 515 Fax: 08-39750 514
Le Quang Dinh Transaction Office: 428 Le Quang Dinh Str., Ward 11, Binh Thanh Dist. Tel: 08-35158 575 Fax: 08-35158 570
Le Van Sy Transaction Office: 78 Le Van Sy, Ward 11, Phu Nhuan Dist. Tel: 08-38445 175 Fax: 08-38445 175
Le Van Viet Transaction Office: 221 Le Van Viet, Hiep Phu Ward, Dist. 9Tel: 08-37360 630 Fax: 08-37360 629
Minh Khai Transaction Office: 126 Nguyen Thi Minh Khai, Ward 6, Dist. 3Tel: 08.39330 320Fax: 08-39330 322
Nguyen Cu Trinh Transaction Office: 118 Nguyen Cu Trinh, Nguyen Cu Trinh Ward, Dist. 1 Tel: 08-38389 707 Fax: 08-38389 701
Nguyen Thi Dinh Transaction Office: 554 Nguyen Thi Dinh Str., Thanh My Ward, Dist. 2 Tel: 08-37423 589 Fax: 08-37423 591
Nguyen Tri Phuong Transaction Office: 136H Nguyen Tri Phuong, Ward 9, Dist. 5 Tel: 08-38300 540 Fax: 08-38300 541
Transaction Office Phan Dang Luu: 168A Phan Dang Luu, P.3, Phu Nhuan Dist.Tel: 08-39956 390 Fax: 08-39956 381
Phu My Hung Transaction Office: 1441 My Toan 2 Str., Nguyen Van Linh, Tan Phong Ward, Dist. 7 Tel: 08-54121 944 Fax: 08-54121 947 Quang Trung Transaction Office: A3-1C Quang Trung Str., Ward 3, Go Vap Dist.Tel: 08-39897 241 Fax: 08-39897 242
Tan Phu Transaction Office: 22 Truong Vinh Ky, Tan Thanh Ward, Tan Phu Dist. Tel: 08-38123 400 Fax: 08-38123 404
Tran Hung Dao Transaction Office: 855 Tran Hung Dao Str., Ward 1, Dist. 5 Tel: 08-39240 500 Fax: 08-39240 503
Truong Chinh Transaction Office: 22/15 Truong Chinh Str., Tan Thoi Nhat Ward, Dist. 12Tel: 08-62560 550 Fax: 08-62560 551
TIEN GIANG: My Tho Transaction Office: 28/2 Hung Vuong Extension Str., Dao Thanh Ward, My Tho City Tel: 073-3976 300 Fax: 073-3976 301
VINH LONG: Vinh Long Transaction Office: 26 Hoang Thai Hieu Sreet, Ward 1, Vinh Long TownTel: 070-3836 735 Fax: 070-2836 736
VINH PHUC: Phuc Yen Transaction Office: 231 Hung Vuong Str., Phuc Yen Town Tel: 0211-3511 858Fax: 0211-3511 855
VUNG TAU: Ba Ria Transaction Office: 27 Nguyen Tat Thanh Str., Phuoc Trung Ward, Ba Ria TownTel: 064-3717 601 Fax: 064-3717 600
Vung Tau Transaction Office: 8 Hoang Dieu, Vung Tau CityTel: 064-3511 597Fax: 064-3511 596
Vung Tau Branch: 14 Nguyen Thai Hoc Str., Ward 7, Vung Tau CityTel: 064-3512 480Fax: 064-3512 481
48 An Binh CommerCiAl Joint StoCk BAnkAnnual report 2009
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