Download - TM 0006-Travel Agency &Tour Operations

8/12/2019 TM 0006-Travel Agency &Tour Operations

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Q. No 1 Name the forerunner of 'Travellers Cheques'

A Circular Notes

B Traveller Notes

C Tourist Notes

D Cruise Notes

Unit No: 1 Page no.3 Difficulty Level: K Answer:A

Q. No 2 Name the person who is believed to have started the first travel agency

A Richard Brew

B Nicholas Venz

C Robert Browning

D Thomas Cook

Unit No: 1 Page No:3 Difficulty Level: K Answer:D

Q. No.3 A .. is a business that sells travel related products and services

A Book shop

B Travel agency

C Speed Post

D Stationery

Unit No: 1 Page No:2 Difficulty Level: A Answer:B

Q. No. 4 Tour operators who promote tours to foreign destinations are called . Tour op

A Ground

B InboundC Outbound

D Domestic

Unit No: 1 Page No:4 Difficulty Level: K Answer:C

Q. No. 5 Give the other name of Tour Operators

A Business men

B Wholesalers

C Itineraries

D Planners

Unit No: 1 Page No:4 Difficulty Level: K Answer:B

Q. No. 6 The grand tour concept came in the year ..

A 1540

B 1555

C 1670

D 1700

Unit No: 1 Page No:7 Difficulty Level: U Answer:C

Course:Subject Name: Travel Agency & Tour Operations Semester: II

Subject Code:TM0006


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Q. No. 7 . is usually a series published by a publisher, dealing with a particular country,

A Travel manual

B Dictionary

C India Today

D Brochure

Unit No: 1 Page No:14 Difficulty Level: K Answer:A

Q. No. 8 is a travel document issued by a government entitling a citizen to travel abr

A Loopholes

B City code

C Ticket

D Passport

Unit No: 2 Page No:17 Difficulty Level: A Answer:D

Q. No. 9 Visitors Visa is also referred to as .

A Entry permitB Employment visa

C Customs

D Special permit

Unit No: 1 Page No:20 Difficulty Level: K Answer:A

Q. No. 10 People who go for immigration are termed as ..

A Immigrants

B Outbounders

C Emigrants

D Customers

Unit No: 2 Page No:22 Difficulty Level: A Answer:A

Q. No. 11 Identify the city code of Cochin

A CCU

B COK

C CKU

D CKN

Unit No: 2 Page No:24 Difficulty Level: U Answer:B

Q. No. 12 duties are levied on a traveller when he/she is bringing any goods to a countr

A Vaccination

B LimitedC Visa

D Customs

Unit No: 2 Page No:21 Difficulty Level: K Answer:D

Q.No.13 Expand ARC

A Air Rail Corporation

B Airlines Reporting Corporation


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C Airline Recruiting Corporation

D Airline Recruiting Co-operation

Unit No:2 Page No:25 Difficulty Level: K Answer:B

Q.No.14 Bulk fare is a type of . price available for the wholesalers

A DiscountedB High

C Component

D Fixed

Unit No:3 Page No:33 Difficulty Level: U Answer:A

Q.No.15 A tour involves a group of people traveling together for a common reason

A Amazing

B Package

C Independent

D Ethnic


Q.No.16 Name the Indian train that has been rated one of the ten best luxurious train journeys in the

A ITDC

B Rajadhani Express

C Palace on wheels

D Victoria Express

Unit No:3 Page No:48 Difficulty Level: K Answer:C

Q.No.17 Yatriniwas is related to ..

A Meal plan

B Transportation

C Ticketing

D Accommodation

Unit No:3 Page No:55 Difficulty Level: K Answer:D

Q.No.18 People travel because of . reasons

A One

B Two

C Four

D Varied

Unit No:3 Page No:41 Difficulty Level:A Answer:D

Q.No.19 Expand OAG

A Official Air Generalisation

B Off Air Guard

C Off Air Grand

D Official Airline Guide

Unit No:3 Page No:54 Difficulty Level: U Answer:D


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Q.No.20 What all are included in European meal plan?

A Only Room Rent

B Room Rent+Lunch

C Room Rent+Breakfast

D Breakfast+Lunch+Dinner

Unit No:3 Page No:55 Difficulty Level: K Answer:A

Q.No.21 Another name for Board point

A Departure point

B Arrival point

C Display point

D Meeting point

Unit No:3 Page No:50 Difficulty Level:U Answer:A

Q.No.22 Each portion of the itinerary is termed as a ..

A RegionB Bound

C Rishikesh

D Segment


Q.No.23 What is Routing?

A Giving up a trip

B All the points used to complete a trip

C Movement details

D Single supplement


Q.No.24 An advanced request for room accommodations can be termed as ..

A Cancellation

B Reservation

C Stay

D Understay


Q.No.25 . Room provides accommodation for four persons

A SingleB Triple

C Quad

D None of the above


Q.No.26 Which meal plan is known as Demi pension?

A EP


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B CP

C AP

D MAP


Q.No.27 Expand GRCA Guest Reservation Card

B Guest Registration Card

C Guest Routing Car

D Guest Registration Centre

Unit No:4 Page No:74 Difficulty Level: U Answer:B

Q.No.28 Name the legal form that has to be filled by all the foreigners who want to stay in a hotel

A GRE form

B B-form

C C-form

D S-form


Q.No.29 The hotels with gambling facilities are termed as hotels

A Casino

B Jumbo

C Bonne

D Good


Q.No.30 Another name for Green hotels

A Ecotel

B Motel

C Flotel

D Roatel


Q.No.31 The Park Hotel, Bangalore is an example for . Hotels

A Small

B Large

C Very large

D Boutique


Q.No.32 The hotels running in palaces and forts are termed as .. Hotels

A Holiday

B Fort

C Heritage

D Boarding


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Q.No.33 Expand IATA

A International Aviation Transport Association

B Indian Aviation Transport Association

C Internal Aviation Transport Association

D International Air Transport Association


Q.No.34 The travel agents in USA require approval of

A BTC

B CST

C ATC

D BIA

Unit No:5 Page No:87 Difficulty Level: U Answer:C

Q.No.35 Pick out the year in which IATA came into existenceA 1940

B 1945

C 1950

D 1955


Q.No.36 Name the largest Travel Association of India

A IATO

B IATA

C TAAI

D UFTAA

Unit No:5 Page No:89 Difficulty Level:A Answer:C

Q.No.37 Another name for Handling Agencies

A Ground Operators

B Domestic Tour Operators

C Costing tours

D Inbound Tour Operators


Q.No.38 In the year 1815, .. services were introduced

A AirlineB Bus

C Rail

D Steam boat


Q.No.39 Travelogue is related to

A Travel literature


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B Hotel

C School

D Transportation


Q.No.40 India shares its borders with . CountriesA Eight

B Ten

C Six

D Four


Q.No.41 In India, retail travel agencies receive ..% of their revenue from commission

A 80

B 90

C 95

D 100


Q.No.42 Name the passport issued to the family

A Family passport

B Endorsement passport

C Diplomatic passport

D Ordinary passport


Q.No.43 All children holding separate passports should also avail for

A Visa

B Travel magazine

C Fee structure

D Soft drinks

Unit No:2 Page no:19 Difficulty Level: K Answer:A

Q.No.44 What is the domestic city code of Varanasi?

A VNA

B VNI

C VNS

D VIZ


Q.No.45 Identify the month in which Tsunami attack occurred in the year 2004

A January

B August

C November

D December


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Q.No.46 Who is a qualified tour manager?

A Guide

B Escort

C Tourist

D Tour operator


Q.No.47 Expand ARNK

A Arrival Known

B Airport Recognition

C A Report Unknown

D Arrival Unknown

Unit No:3 Page No:52 Difficulty Level: A Answer:D

Q.No.48 Give the three letter city code of BangaloreA BOQ

B BLR

C BOO

D BHJ


Q.No.49 Identify the location of Jodhpur

A Uttar Pradesh

B Madhya Pradesh

C Rajasthan

D Gujarat

Unit No:2 Page No:24 Difficulty Level: A Answer:C

Q.No.50 Who takes care of the briefing before the tour?

A Finance Manager

B Accountant

C Escort

D Driver


Q.No.51 Pick out the example for a resort

A Majorda beach resort, GoaB Hotel Srinivas, Mangalore

C Taj Gateway, Bangalore

D None of the above


Q.No.52 Diplomats and children under . years of age are exempted from filling C-form

A 10


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B 14

C 16

D 20


Q.No.53 The code that is given to the airline companies for their flights are termed as A Airline codes

B Flightline codes

C Go Air codes

D Airways codes


Q.No.54 Windsor Tours is a division of Airways

A Indian

B British

C Ireland

D Eastern


Q.No.55 Pick out a well known tour operator from the following

A Pan tours

B Madrid tours

C Thomson Holidays

D Adhoc tour


Q.No.56 Give the 24 hour time of 01.00 P.M

A 1030

B 1300

C 1400

D 1430


Q.No.57 The room that have a sofa-cum-bed is a . Room

A Adjoining

B Duplex

C Cabana

D Studio

Unit No:4 Page No:71 Difficulty Level:U Answer:D

Q.No.58 Efficiency Room is a room with a small .

A Balcony

B Kitchen

C Bar

D Roof


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Q.No.59 Give the airline code for Indian Airlines

A IA

B IC

C 9W

D DN


Q.No.60 The C-form and passport details of the guests are taken to the FRRO by .

A Steward

B RSOT

C Guest

D Bell boy


Q.No.61 The validity of a passport ranges from .. to . yearsA 2 to 3

B 4 to 8

C 5 to 10

D 6 to 12


Q.No.62 Identify two types of Heritage hotels

A Heritage Grand and Heritage Classic

B Heritage Group and Heritage Coloso

C Heritage Great and Heritage Superb

D Heritage Foundation and Heritage Classico


Q.No.63 A timetable is a schedule of . and ..

A Methods and Preparations

B Arrivals and Departures

C Magazines and Periodicals

D Commitments and Schedules


Q.No.64 Citizens of , . and Bangladesh need not carry passport for enteri

A Pakistan, AfghanistanB Korea, Bhutan

C UK, USA

D Nepal, Bhutan

Unit No:2 Page No:17 Difficulty Level: A Answer:D

Q.No.65 In Bermuda plan, .. and .. is counted

A American breakfast and American lunch


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B Room rent and American dinner

C Room rent and American breakfast

D English breakfast and Continental tea

Unit No:4 Page No:73 Difficulty Level: A Answer:C

Q.No.66 FRRO stands for Foreigner's .. Registration ..A Regional, Office

B Rational, Organisation

C Reunion, Orfans

D Remuneration, Official


Q.No.67 Mention the two parts of a large travel agency

A Sales and Operations

B Monitoring and Scheduling

C Headquarters and Branch offices

D Furnitures and Space


Q.No.68 TAAI was formed towards the end of the year ., by a group of travel agents

A 1945, 8

B 1946, 12

C 1946, 10

D 1951, 12


Q.No.69 The travel agency business may be said to have come into being in . in the year

A England, 1841

B England, 1842

C Vietnam, 1841

D Vietnam, 1842


Q.No.70 Identify the two types of travel agencies

A Retail travel agency and Bonafied travel agency

B Retail travel agency and Wholesale travel agency

C Retail travel agency and Special travel agency

D Riddling travel agency and Participatory travel agency


Q.No.71 Pick out few examples for Travel insurances

A Trip cancellation insurance and baggage insurance

B Shopping insurance and Party insurance

C Clothing insurance and Party insurance

D Price less insurance and Input insurance


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Q.No.72 and .. are the tools used to plan itineraries

A Experience and Thinking

B Segment and Biasing

C Timetables and Airline guides

D Header and Footer


Q.No.73 The size of a single bed is ..

A 4"3"

B 6"3"

C 6"6"

D 7"3"


Q.No.74 Who introduced excursion trains?A Robert Milan

B Browning Cook

C Rowland Hill

D Thomas Cook


Q.No.75 Give the categorisation of travel market

A Business travel and Commercial travel

B Pleasure travel and Leisure travel

C Business travel and Logical travel

D Business travel and Leisure travel


Q.No.76 The airline code for Gulf Air is . and is from ..

A GF, Egypt

B GR, Egypt

C GF, Bahrain

D GR, Bahrain


Q.No.77 In the year 1830, rail link was introduced between and .

A New Delhi and MumbaiB Jaipur and Agra

C Liverpool and Manchester

D Vatican and Africa


Q.No.78 Meal plans are normally and are mostly published in the room .. card

A Fixed, Tariff


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B Unfixed, Menu

C Fixed, Menu

D Unfixed, Brochure


Q.No.79 and are the keywords for an escortA Happenings and Holidays

B Planning and Preparation

C Surcharges and Meal plans

D Carelessness and Irresponsibility


Q.No.80 The types of package tour include Independent Package tour, .

A Outbound package tour and Inbound package tours

B Ground package tour and Reasonable package tours

C Costly package tours and Reasonable package tours

D Hosted package tour and Escorted package tour


Q.No.81 Pick out the major travel documents from the following

1 Passport

2 Baggage

3 Magazines

4 Special permits

5 Money

6 Food

7 Visa

8 Health documents

A 1, 2, 3, 4

B 1, 4, 5, 7

C 1, 4, 7, 8

D 2, 5, 6, 8

Unit No.2 Page No:17 Difficulty Level: U Answer:C

Q.No.82 Identify the major components of a package tour from the following

1 Tourist

2 Health

3 Wealth

4 Tour operator5 Transport

6 Accommodation

7 Activities

8 Services

A 1, 2, 3, 6

B 5, 6, 7, 8

C 1, 2, 7, 8


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D 3, 5, 6, 7

Unit No.3 Page No:40 Difficulty Level: U Answer:B

Q.No.83 Match the following cities with its corresponding state

1 Coimbatore

2 Calicut3 Baroda

4 Gwalior

a Gujarat

b Kerala

c Madhya Pradesh

d Tamil Nadu

A 1-a, 2-d, 3-c, 4-b

B 1-b, 2-d, 3-a, 4-c

C 1-d, 2-b, 3-a, 4-c

D 1-c, 2-b, 3-d, 4-a

Unit No.2 Page No:24 Difficulty Level: K Answer:C

Q.No.84 Pick out the various types of passports that are available for a traveller

1 Entry Passport

2 Transit passport

3 Business passport

4 Emergency passport

5 Diplomatic passport

6 Family passport

7 Visa passport

8 Driver passport

A 3, 4, 5, 6

B 3, 5, 7, 8

C 2, 3, 5, 6

D 1, 4, 6, 8

Unit No.2 Page No:18 Difficulty Level:K Answer:C

Q.No.85 Identify the four types of Schengen visa

1 Airport transit visa

2 Transit visa

3 Short period visa

4 Long period national visa

5 Customs visa6 Customer visa

7 Rational visa

8 Transfer visa

A 1, 2, 3, 4

B 1, 2, 5, 6

C 1, 3, 4, 7

D 2, 5, 6, 7


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Unit No.2 Page No:20 Difficulty Level: U Answer:A

Q.No.86 Identify different types of meal plans from the following

1 AP

2 GP

3 CP4 DP

5 EP

6 FP

7 MAP

8 MBP

A 1, 2, 5, 8

B 1, 2, 4, 7

C 1, 2, 5, 7

D 1, 3, 5, 7

Unit No.4 Page No:73 Difficulty Level: U Answer:D

Q.No.87 Pick out some guest rooms that are normally seen in a hotel

1 Single Room

2 Retail Room

3 Caravan Room

4 Interconnected Room

5 Top Room

6 Lanai Room

7 Genuine Room

8 Double Room

A 1, 2, 3, 5

B 2, 3, 5, 8

C 1, 3, 6, 8

D 1, 4, 6, 8

Unit No.4 Page No:70 Difficulty Level: U Answer:D

Q.No.88 Identify the hotels preferred by the group travellers

1 Motels

2 Inns

3 Capsule inns

4 Suite hotels

5 Taverns

6 Resort hotels7 Casino hotels

8 Residential hotels

A 2, 4, 6, 8

B 2, 3, 4, 5

C 4, 6, 7, 8

D 4, 5, 7, 8


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Q.No.89 Pick out the staff of a large travel agency

1 General Manager

2 President

3 Executive Vice-President

4 Captain5 Steward

6 Debarraseur

7 Vice President-Operations

8 Vice President-Marketing

A 1, 6, 7, 8

B 2, 3, 7, 8

C 2, 3, 4, 7

D 2, 4, 5, 8


Q.No.90 Travel agency is a person, firm or corporation qualified to provide .,

1 Food, Shelter, Beverages, Protection

2 Tours, Cruises, Transportation, Hotel accommodation

3 Supplies, Needs, Desires, Wants

4 Food, Beverages, Washing, Cooking

A 1

B 4

C 2

D 3


Q.No.91 Identify the main requirements for obtaining a visa

1 Payment of visa fee

2 Criminal records

3 Duly filled visa application form

4 Duplicate passport

5 Insurance papers

6 Original passport

7 Stay Order

8 Supporting documents

A 1, 2, 3, 7

B 2, 4, 5, 7C 1, 3, 4, 7

D 1, 3, 6, 8

Unit No.2 Page No:19 Difficulty Level: K Answer:D

Q.No.92 Pick out the factors that affect tour design and selection

1 Transfer certificate

2 Mood of the driver


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3 Duration of stay

4 Reason for the tour

5 Tour operator's personal problems

6 Salary of the guide

7 Budget of the traveller

8 Place of stay

A 3, 4, 7, 8

B 1, 4, 6, 8

C 5, 6, 7, 8

D 2, 4, 6, 8

Unit No.3 Page No:40 Difficulty Level: A Answer:A

Q.No.93 Match the abbrevations with its meaning

1 ST

2 ARR

3 FLT

4 FRQa Arrival

b Stops

c Frequency

d Flight

A 1-a, 2-c. 3-b, 4-d

B 1-b, 2-a, 3-d, 4-c

C 1-c, 2-d, 3-a, 4-b

D 1-c, 2-a, 3-b, 4-d


Q.No.94 Pick out some reasons for the transportation delays

1 Coach under repair

2 Language problem

3 Racial discrimination

4 Cricket match

5 School timings

6 Road under repair

7 Strikes

8 Traffic jams

A 1, 2, 3, 6

B 2, 4, 5, 8

C 1, 6, 7, 8D 2, 4, 6, 7

Unit No.4 Page No:68 Difficulty Level: A Answer:C

Q.No.95 What are the necessary documents that should be submitted for Immigration?

1 Birth certificate

2 Education certificate

3 Marriage certificate


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4 Tax clearance certificate

5 Learner's license

6 College ID card

7 Travel magazines

8 Photo albums

A 1, 2, 3, 8B 1, 3, 5, 6

C 3, 4, 6, 8

D 1, 2, 3, 4

Unit No.2 Page No:22 Difficulty Level: A Answer:D

Q.No.96 Identify the categorisation of passenger transport

1 Air transport

2 Free transport

3 Duty transport

4 Company transport

5 Sea transport6 Rail transport

7 Road transport

8 Distance transport

A 1, 5, 6, 7

B 1, 2, 4, 6

C 1, 3, 5, 8

D 2, 4, 6, 8

Unit No.1 Page No:11 Difficulty Level: U Answer:A

Q.No.97 Pick out the personal details that will be found in a passport of a traveller

1 Passport holder's hobbies

2 Passport holder's signature

3 Passport holder's name

4 Passport holder's degree certificate

5 Passport holder's photograph

6 Passport holder's history

7 Passport holder's dislikes

8 Passport holder's address

A 2, 4, 6, 7

B 2, 3, 5, 8

C 2, 5, 6, 8

D 1, 3, 4, 5

Unit No.2 Page No:18 Difficulty Level: A Answer:B

Q.No.98 Pick out Schengen states from the following

1 Austria

2 Brazil

3 Denmark

4 Finland


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5 India

6 Afghanistan

7 Argentina

8 Belgium

A 1, 4, 6, 7

B 1, 3, 4, 8C 1, 2, 3, 7

D 1, 2, 3, 8

Unit No.2 Page No:20 Difficulty Level: K Answer:B

Q.No.99 Identify the various segments of travel industry

1 Travel Agents

2 Transportation

3 Accommodation

4 Fog

5 Government

6 International7 Tourism Attractions

8 Diseases

A 1, 2, 3, 7

B 1, 4, 5, 8

C 1, 3, 7, 8

D 1, 5, 6, 7

Unit No.1 Page No:10 Difficulty Level: K Answer:A

Q.No.100 Identify the major services rendered by the travel agencies

1 Shopping

2 Visits vegetable markets

3 Provides business to the transporters

4 Helps in acquiring travel documents

5 Provides information

6 Informs about the criminals

7 Making reservations for the clients

8 Constructing monuments

A 2, 4, 6, 7

B 1, 2, 5, 7

C 3, 4, 5, 7

D 3, 4, 5, 8



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