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FOUNDATIONNEWS

CAL POLY POMONA FOUNDATION, INC.

December 2013

THE FOUNDATION WISHES YOU A HAPPY HOLIDAY SEASON

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foundation.csupomona.edu

PUBLISHED BY:

WHAT YOU SPEND ON CAMPUS … STAYS ON

CAMPUS

Surplus funds generated by all Cal Poly Pomona Foun-dation operations go back to the University to provide

financial and facility resources to benefit

students, faculty and staff.

Cal Poly Pomona Foundation. Inc.Ph: 909-869-2912Fx: 909-869-4549

Farewell, Dr. Edwin A. BarnesCal Poly Pomona and the Cal Poly Pomona Foundation honors Dr. Edwin A. Barnes in his retirement by placing a street sign within the Innovation Village Project named Ed Barnes Way. Dr. Barnes has been instrumental in the initiation and eventual development of the 65 acres now known as Innovation Village and it is fi tting that his name is placed within the project in a special way. The Foundation thanks Ed for his support over the years and wishes him well in his retirement.

2013 Holiday ClosureThe Foundation Administrative offi ces located in Building 55 (Financial Services, Grants and Contracts, Employment Services, Dining Services, Real Estate, Marketing, and Administration) will be closed two weeks for the holidays from Monday, December 23, 2013 through Sunday, January 5, 2014.

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Mark Your Calendars!

December

12/2-12/13 Holiday Sale at Bronco Bookstore

12/2-12/6 Student Appreciation Week

12/5-12/13 Bronco Bookstore Buyback

12/6 Last Day of Fall Quarter

12/10 Los Olivos’ Holiday Luncheon

12/13 Last Day of Fall Quarter

12/23-1/3/2014 Foundation Closed

12/25 Christmas Day

12/31 New Year’s Eve

January

1/1/2014 New Year’s Day 2014

1/6 Foundation Reopens/ Winter Quarter Begins

1/6-1/13 Bronco Bookstore Buyback

1/20 Martin Luther King, Jr. Day

1/24 Spring Faculty Acquisition

1/31 Mid Year Inventory

upcoming events ...

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News From Employment Services ...As most of you know, Foundation had the Kaiser “Mobile Health Vehicle” visit Foundation on October 30. The goal of the Mobile Health Vehicle was to assist Foundation employees with their individual goals of remaining in good physical condition, mainly by offering personal biometrics screening. They also gave free fl u shots which reduced the need for employees to take time away from their job to accomplish this important task.

By all accounts, having the Kaiser Mobile Health Vehicle on site during our benefi ts open enrollment was a positive event for Foundation employees. We are already planning to have a similar event for next year’s open enrollment and are hopeful Kaiser will participate again.

Speaking of next year, Foundation Board of Director’s approved an increase in the amount we receive for “Flex Dollars.” The annual amount will increase from $600 to $660 for each employee eligible for this benefi t.

The Board also approved a modifi ed holiday schedule for Foundation employees during the month of December. They have agreed to give benefi ted employees a “Foundation” paid holiday on December 24, 2013. (It does not apply for 2014.) This allows many Foundation offi ces to close from December 20, 2013 and return on January 6, 2014. Those employees who will also be off on December 23rd will need to use a vacation day, personal holiday, or take the day off without pay. Please be sure to check with your immediate supervisor to verify your specifi c work schedule since some Foundation departments will actually be open during the holiday shutdown schedule.

HR/Payroll/Timekeeper System Update… As many of you know, in March 2013, our human resources information system and timekeeper system (Kronos)

became inaccessible from outside of the campus environment, which removed functionality designed to access the system from outside of campus. We are happy to report that by January 2014 we will have that functionality returned to all users—and there will be no need to use VPN. The timing of returning this functionality is ideal since many employees like to view their W2 information online while at home instead of waiting for it to arrive in the mail. Although the function is not available yet, we are highly confi dent it will return in January. We do not know when W2s will be available, but please know we are dependent on tax updates from Kronos before we generate them; as soon as we get those updates, we will issue and distribute W2s.

As a friendly reminder, now is a great time to go into Employee Self-Service and update your address—we do not want to send your W2 to the wrong address…

Employment Services is also creating a WebEx library, which will be short WebEx presentations on the most common processes handled in Employment Services. The fi rst WebEx is already posted on our website and it explains the process of hiring a full-time employee at Foundation. While we still want customers to contact our department for their needs, many processes we complete in Employment Services do not change much over time, and those processes are ideal to have a short WebEx for reference and for instructional purposes. If you have any suggestions on WebEx’s material, please notify Angelique Hernandez at ext. 2953.

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Tuesday, December 10, 2013 | 9:00 a.m. — 11:00 a.m. | KW Auditorium

Foundation Financial and Employment Services Focus Group Meeting

This meeting is for individuals responsible for Foundation accounts. The emphasis will be on improving communications and account holders’ understanding of policies and procedures as well as providing a forum to exchange ideas.

We will be discussing the following topics:

• 2014-15 Budget Process• Reimbursement/Travel/Services Webform• Financial Services Updates• Grants and Contracts Website Update• Reports

Following will be an open forum for any questions, comments, and suggestions. We hope you have the opportunity to participate as we plan to discuss numerous ideas.

Light refreshments will be provided.

Please RSVP to Debra Poe at drpoe@csupomona.edu.

• Navigating the New Desktop• Campus User Login• One Solution & WebEx/Doc Locations• PCI DSS Compliance-Gap Analysis• Current Topics in Employment Services

Presenter Subject TimeDAVID PRENOVOST Senior Managing Director/CFO

2014-15 Budget Process 9:00

HALEH MINAKARYReimbursement/Travel/Services WebformGeneral Business Manager

Financial Services Updates 9:30

DEBBIE SCHROEDER-LINTHICUMGrants and Contracts Manager

Grants and Contracts Manager Website update

10:00

KAREN SANDOVAL Financial Analyst DEBRA CHAVEZ Financial Systems Analyst

Reports Navigating the New DesktopCampus User Login/One Solution & WebEx/Doc locations

10:15

RANDY TOWNSENDDirector Information Technology

PCI DSS Compliance –Gap Analysis 10:30

DENNIS MILLER Chief Employment Offi cer/Managing Director

Current Topics in Employment Services 10:45

Agenda

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A Note of Gratitude ...Dear Foundation,

Thank you so much for your contribution to the Amelia Hammond scholarship & Emeritus ceremony. The recipients were thrilled to receive your Los Olivos mug, lunch coupons, and the CPP 75th anniversary t-shirt coupon.

As always, the Foundation has shown its support and commitment to our CPP staff and to Staff Council. We truly appreciate this.

Sincerely,

Becky Pepping, C.P.M. CPPBBuyer III, Procurement & Support Services

Congratulations, Emeritus Recipients!This year’s Staff Emeritus Reception took place on Tuesday, November 12 in Ursa Minor at the Bronco Student Center.

Established in 1981, the staff emeritus title is awarded to retiring employees who meet certain criteria, including a minimum of 10 years of service to the University, outstanding performance in a position, demonstrated support of university programs, benefi cial support of university philosophy, exceptional personal contribution to the university, and active participation in university-wide activities. Staff emeritus privileges include gratis parking, use of the library, admission to campus events, and use of facilities and discount coupons upon personal presentation of an emeritus I.D. card.

Congratulations to the following retired Foundation employees who were granted staff emeritus status!

• Jack Ferrero – Bronco Bookstore

• David Matheson – Central Facilities

• LaVena Reyes – Accounting

• Brett Roth – Dining Services

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Engineering a Quick Fix

On Thursday, November 14 at 2 p.m., Foundation’s Anne McLoughlin, Executive Assistant to Executive Director Paul Storey, received a frantic phone call. It was Matt Pleines, an Environmental Engineering student who was running the Environmental Engineering Fair to take place the next day on campus. The Fair’s theme is to achieve sustainability on an individual level, thereby magnifying the positive effects on the environment. As host to 220 local high school students, water conservation was to be a major part of the education component, and Matt needed to demonstrate the concept and practical usage of personal reusable water bottles. He had been promised enough water bottles by an outside vendor, but they only came through with 50; he turned to the Foundation for help.

Anne consulted with Aaron Neilson, Interim Director of Dining Services, and during their conversation, he reached over to his bookcase shelf and handed her a Village Housing water bottle, given to new residents of the Village during move-in. Eureka! But would Ken Fisher, Foundation’s University Village Housing Director, have enough for this horde of high schoolers? Ken did indeed; Aaron picked up four cases of bottles and brought them to Anne’s offi ce for Matt to pick up the next morning before the students arrived.

Foundation’s teamwork to the rescue!

Matt was pleased to send us photos to show us the newly sustainable visitors, the Cal Poly Pomona AVID (Advancement Via Individual Determination) tutors—he is a former AVID student himself—and their presentation display.

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Vista Market George Foreman Grill GiveawayCongratulations to Cal Poly Pomona student Arman Kahlon who won a brand new George Foreman Grill from Vista Market’s Pepsi Giveaway!

Participants simply entered their name into the drawing for a chance to win. The winner was announced in mid-November.

Congratulations, Arman! Enjoy your new George Foreman Grill!

Vista Market Manager Johnny Recinos gives winner Arman Kahlon his new George Foreman Grill.

Student Intern Receives Second ScholarshipCal Poly Pomona student Steven Saunders has received a prestigious scholarship for the second time this year.

In May 2013, Steven, who works at Cushman & Wakefi eld as a brokerage intern on the team that leases Innovation Village, received the 2013 Society of Industrial and Offi ce Realtors (SIOR) scholarship award for $2,500.

Steven has now been awarded the Citrus Valley Community Awareness – Dale Colby scholarship in the amount of $1,000. This scholarship was given to him by the California Association of REALTORS Scholarship Foundation Trustees.

In addition to his recent scholarship, Steven is currently working with a prospective tenant who may move into the wet lab at CTTi in Innovation Village.

Innovation Village and the rest of the Cal Poly Pomona Foundation congratulate Steven on his success!

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Los Olivos Caters Children Center’s EventLos Olivos helped celebrate the Children’s Center’s annual Thanksgiving luncheon on Wednesday, November 20 at 11:00 a.m. by catering a variety of savory dishes. Around 150 children and 75 parents/staff attended the event, which took place in Ursa Minor at the Bronco Student Center. Los Olivos prepared many traditional Thanksgiving cuisines including stuffi ng topped with sliced turkey, mashed potatoes, giblet gravy, steamed vegetables, dinner rolls, and cranberry sauce. Los Olivos looks forward to the opportunity to assist the Children’s Center again next year.

Shop24 Is Now Open at The VillageShop24, the fi rst fully automated refrigerated convenience store designed to enable 24/7 accessible consumer purchasing, has made its debut at the University Village. Installation of the automated convenience store commenced on Tuesday, November 19 and was in full operation by Saturday, November 23.

Shop24 offers various items that are found in traditional convenience stores, including snacks, drinks, and personal care items.

With the installation of Shop24, Village residents now have a place within walking distance to purchase food and other supplies. Shop24 is located near the Village’s Community Center.

To further enhance the excitement of Shop24, the University Village is currently organizing a competition for Village residents. To enter the competition, participants must take a picture in front of the newly installed automated convenience store and post it on the Village Facebook page or Instagram with the hashtag #cppvillage. Once the competition closes on Monday, December 2, all submitted photos will be compiled into an album on Facebook and the pictures that receive the most “likes” will win one of the six Bronco gift cards available. The largest prize is a $50 gift card. Good luck to all Village participants!

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Starbucks Implements Playbook

In mid-November, Cal Poly Pomona’s Starbucks staff began training for the Playbook program, which will be fully implemented by the end of January 2014.

According to Starbucks Manager Marcela Wong, Playbook is a new way of thinking about how to staff and deploy baristas to meet customer needs.

“It is an integrated approach that reinvents the way we assign and balance work and engage our baristas to continually improve store operations,” states Marcela. “Each store manager is empowered to adapt to their stores unique needs.”

Starbucks District Manager Sheila Morales declares that Cal Poly Pomona was chosen as the Playbook seed store because of its higher sales volume.

“There is an existing opportunity to enhance the customer and barista experience, balance the work, increase productivity, and grow transactions,” states Sheila. “Playbook would enable [the Cal Poly Pomona] team to better solve problems in the store.”

With Playbook, the work environment is calmer and less burdensome, roles and responsibilities are clearer, and all partners take a role in solving store problems.

Customers also get an improved experience with the Playbook program; the stores remain clean, service is consistent, and products are always available and of the highest quality.

In addition, Playbook gives Starbucks an increased business opportunity by improving the ability to focus on labor to meet customer demand.

During their training, Cal Poly Pomona Starbucks employees were given all the tools and information they need to successfully launch Playbook. They completed in-store simulations and participated in role play to better prepare themselves for the transition. The entire training process takes about 45 days.

Starbucks staff gather for a photo during Playbook training.

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High Contrast, High Impact – New Bookstore SignsOn the last day of October as CPP students and staff showed off their Halloween costumes, Bronco Bookstore ‘dressed up’ its entrance from the atrium with a bold new sign.

Although the external doors to Bldg. 66 are labeled ‘Bronco Bookstore,’ the entrance to the store itself has been bare for years. Changing that was the fi rst step in what will be a year-long process of updating the bookstore’s appearance and ‘brand.’

Icon Sign designed, fabricated, and installed the channel letters for the entrance sign, and installed them on October 31. Connecting the wiring for the backlighting the sign took a few more days, but the end results made a real impact (below).

Additionally, Icon installed new brushed aluminum signs for key areas inside the store designed to focus customer attention (top right).

The bookstore ‘makeover’ is just getting started — keep an eye out over the coming months for new color schemes, updated displays, and a Verizon pop-up store within the store.

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ohnny RecinosEmployee Profi le

Title: Vista Market Manager

Job Description: My job contributes to Vista Market’s success by assisting the Operations Manager in executing all store operations. I also assist and supervise a team of store partners to create and maintain the Vista Market experience for our customers and employees.

Length of Employment: 7 years working for Foundation Dining Services (6 years as a student and 1 year as a full-time employee).

What I like about my job: I enjoy researching and analyzing product to keep up with exciting new items for Vista Market and our residents. I also like keeping a friendly environment and making work fun and effi cient for my employees, superiors, and myself.

Career goal: To continue my education and receive my master’s in business. I would also like to expand my knowledge in marketing and learn how to advertise while achieving a direct connection with the customer/consumer.

Length of commute: 10 miles

I have a talent for ... graphic design and its direct connection with advertising and marketing. I am also talented in the skills of soccer and I am a pool shark.

My biggest challenge is ... tossing a crumbled up piece of paper into a trashcan.

My biggest achievement is ... becoming a college graduate and preparing myself to go for my master’s.

Favorite childhood memory: drawing my imagination on my sketchpad and learning about agriculture from my father.

Favorite food on campus: Although it does not exist anymore, Vista Café. Th at place made the best breakfast burritos and the most amazing manager specials.

No one would ever guess: that I am a mixed media artist.

On weekends, I love to ... go on road trips. Exploring California is endless if you are truly interested in the geography of the golden state.

J

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All-Hands MeetingNovember 6, 2013 | University Village - Recreation Center | 3:00 p.m.

Paul Storey, Executive Director

• Paul thanked everyone for coming to the fi rst All Hands Meeting of the academic year.

• This is the 75th Anniversary of Cal Poly Pomona.• The President is very happy with the overall performance of the

Foundation.• Suggestions for improvement are welcome and encouraged• Cal Poly is always looking for opportunities to expand the

campus and is currently looking into acquiring the Lanterman property.

• The NACAS annual conference group toured Cal Poly campus and was very impressed with our operations.

• Ed Barnes, Vice President of Administrative Affairs, is retiring and will be replaced by Steven Garcia.

Clint Aase, Director of Bronco Bookstore

• Introduced new Computer Store Manager Brian Fetterman.• Computer programs on sale for full time Foundation employees thru payroll deduction. Forms are

on Employment Services website.• 75th Anniversary t-shirts in stock for $7.95, long sleeve $9.95.• New computer services available to repair broken screens for I-Pads, I-Phones, etc.• Coming soon: fully functional Verizon store in the bookstore.• New lighted sign being installed in front of bookstore.• The exterior of the building has been painted and looks great.

Edwin Santiago, Director of Marketing

• There will be a Foundation photo shoot after the meeting.• The Marketing department is working on the biennial report.• Hot Dog Caper video was shown and very well received.

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Aaron Neilson, Interim Director of Dining Services

• Introduced new managers: Cody Medina, Operations Manager for Vista Market and Denny’sMartha De Alba-Denny’s ManagerKevin Pang-Denny’s Assistant ManagerJohnny Recinos-Vista Market ManagerMarcella Wong-Starbucks ManagerLea Schwimmer-Starbucks Assistant ManagerAnthony Iniguez-Poly Trolley Manager

• Dining Services is doing very well and becoming more effi cient• Brewery coming in March or April to CTTi in partnership with Collins College• Shop 24 - A robotic convenience store coming to the Village

Dave Laxamana, Assistant Director, Community Standards spoke on behalf of Director Ken Fisher

• Introduced new Managers; Beau Keen, Area DirectorGiovanna Rojas, Community Development SpecialistRyan Gold, IT Technician

• Room check in’s went well for the beginning of the school year.• Apartments are at 100% capacity with a waiting list.• The residential survey will be launched soon.• Installed new camera/security system.• Customer service training for staff is ongoing.

Laura Elliott, Kellogg West Sales Manager spoke on behalf of Director Cameron Edmonds

• KW exterior renovations to the Crestview Building are complete.

David Prenovost, CFO and Senior Managing Director

• Introduced Derek Davis, IT Technician• The upcoming CSU Grants & Contracts Audit was cancelled• Financial Facts newsletter has information on ONESolution updates and is worth reading• January 27, 2014 is the “go live” date for new accounting software ONESolution• The Grants & Contracts website has been upgraded • Financial and Employment Services Focus Group meeting is 12/10/13 at KW Auditorium

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Sandra Vaughan-Acton, Director of Real Estate

• Introduced Yvonne Lujan, new Assistant Property Manager.• Exteriors of Bronco Bookstore and CTTi have been painted.• Building 55 will be painted next.• Three homes are available for sale at Fair Oaks Walk.• There are no homes available in the Kellogg Tract.• Innovation Village received an Association of University Real Estate Offi cials Award. The award

recognizes an institution for an innovative, cost effective project which has had a signifi cant positive impact on a university and is a model for others to follow.

• Sandy shared a marketing video for Innovation Village.

Dennis Miller, Chief Employment Offi cer

• Benefi ts Open Enrollment Fair was last week.• The Kaiser mobile came and gave out free fl u shots.• Flex Dollars proposed to increase by $5 per month to $55.• New Kronos touch terminals are being used to clock in and out.• Short online presentations will become available to assist with the hiring process .• Foundation will be closed for the holidays 12/23/13 thru 1/3/14.

All Hands meeting ended at 4:00 p.m.