The Buck Stops Here:
Assessing Ebook Subscriptions at Columbia
University Libraries Melissa Goertzen, Ebook Program Development Librarian
Krystie Klahn, Collection Assessment and Analysis Librarian
President Harry S. Truman, April 1945. Photo by Chase-Statler. Public domain.
Table 1. ebook acquisition at Columbia University Libraries
Introduction
Since 2007 there has been marked growth in Columbia
University Libraries’ ebook collections
Table 1. ebook acquisition at Columbia University Libraries
Introduction
Since 2007 there has been marked growth in Columbia University
Libraries’ ebook collections
The collection now contains more than two million ebooks
Table 1. ebook acquisition at Columbia University Libraries
Introduction Since 2007 there has been marked growth in Columbia University
Libraries’ (CUL) ebook collections
The collection contains more than two million ebooks
Annual expenditures total more than $1.7 mil
Table 1. ebook acquisition at Columbia University Libraries
Introduction Since 2007 there has been marked growth in Columbia University
Libraries’ (CUL) ebook collections
The collection contains more than two million ebooks
Expenditures comprise 25% of the book budget
Cost Analysis Goal:
To collect quantitative data that will inform
ebook collection development decisions in
regards to fund allocation and preferred business
models.
*Image source: pelland.me
Cost Analysis Objectives
1. To document how funds are allocated to build
ebook collections at CUL
2. To document usage rates of ebook purchases and
subscriptions
3. To develop a standardized data collection model
that can be replicated on an annual basis
4. To develop a body of quantitative data that will
serve as a baseline for future evaluation
Overview of Project Outcomes
Savings of $60,000 for the 2015 fiscal year
Allocated resources to support the needs of the user community
Found opportunities for price negotiation and discussion of platform performance
devices file formats 2CUL back-files BorrowDirect
standardization publishers usage trends technology
vendors What are the issues? discovery
Subscription bundles collection PDA/DDA purchases download
electronic Where are we going? Access
copyright DRM ebook management copyright MARC
delivery methods interlibrary loans reserves
Ebook Program Development Study
Ebook Program Development Work Plan
Assessment Strategy
*Image source: http://connprof.wordpress.com
Key Consideration:
The ebook landscape is evolving at a rapid pace
• Use low-overhead data collection techniques that allow for
the systematic collection of information over time
• Reliance on readily available, continuous, and accurate
data
• Sustainability
Identify a Data Sample
• Determined that ebook subscriptions are most often purchased on the EO fund code.
• Created a base list of ebook subscriptions based on cost data harvested from Voyager
• Data collection was limited in scope to subscriptions that had fund activity during the 2013 fiscal year.
*Image source: www.fingertecblog.com
Data Collection: Part 1
• Spending for each of the three categories was totaled, and
calculations were made to identify the top 70% (bulk) and
bottom 30% (tail) of purchases within each budget.
• Statistical analysis was conducted to determine the total,
average, median, high, and low costs of each category.
*Image source: pelland.me
Data Collection: Part 2
We discovered that multiple collections from the same vendor are purchased as separate items on the EO fund.
Unexpected challenge
It is not possible to filter COUNTER reports by collections. How do we work with the reports to examine collection use?
*Image source: www.letstalkcoaching.com
• Considered analyzing data
by vendor instead of by
collection
• Filtered data for a second
time to match the 2013
titles lists with COUNTER
reports
Data Collection: Part 2
*Image source: www.prestonbailey.com
Ebook Subscriptions Ranked by Cost
Subscription A Subscription B Subscription C Subscription D
2013 Cost $50,000.00 $20,000.00 $15,000.00 $60,000.00
No. of titles 80,000 6,000 125 11,000
No. of titles loaned 34,000 2,100 90 1,600
No. of loans 2,500,00 11,900 22,000 6,500
% of titles without use after purchase 62% 65% 25% 85%
Average cost of e-book $0.60 $3.00 $140.00 $5.00
Cost per use $0.20 $0.20 $0.75 $9.00
* This analysis was conducted using confidential cost data. The numbers above were
recalculated to reflect our findings.
Ebook Subscriptions Ranked by Cost
Subscription A Subscription B Subscription C Subscription D
2013 Cost $50,000.00 $20,000.00 $15,000.00 $60,000.00
No. of titles 80,000 6,000 125 11,000
No. of titles loaned 34,000 2,100 90 1,600
No. of loans 2,500,00 11,900 22,000 6,500
% of titles without use after purchase 62% 65% 25% 85%
Average cost of e-book $0.60 $3.00 $140.00 $5.00
Cost per use $0.20 $0.20 $0.75 $9.00
* This analysis was conducted using confidential cost data. The numbers above were
recalculated to reflect our findings.
*Image Source: Columbia University Libraries
Ebooks in the Science and Engineering
Library
First Assessment Project: Red Flags
Higher than average price increases
Decreasing usage
Content reliability issues
2013 Overlap Analysis of Vendor A
Vendor A Subscription Package F Package J Package K
# of Titles in Database 9161 717 713 238
# of Titles Overlapped 2444 471 241 121
% of Overlap 27% 66% 34% 51%
Questionable Packages
* This analysis was conducted using confidential cost data. The numbers above were
recalculated to reflect our findings.
2013 Cost Analysis of Vendor A
* This analysis was conducted using confidential cost data. The numbers above were
recalculated to reflect our findings.
Concluding Ideas:
1. Advocating for standards in usage reports.
2. Communicating assessment findings to
library division, committees, working groups,
etc.
3. Negotiating for pricing that is consistent
with use and value.
4. Developing a systematic assessment
program.
Thank You
Melissa Goertzen ebook Program Development
Librarian
Krystie Klahn Collection Assessment and Analysis
Librarian
*Image source: Harry S Truman Library & Museum
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