TERMINAL MANAGEMENT
TERMINAL MANAGEMENT
• CONTAINER TERMINAL TYPICAL FIGURES.
• 4 (Super) Post Panamax Cranes • 8 RTG’s • 4 FLT’s (MTHandling/Storage) • 20 Tugmasters + 40 Chassis.(Multi
Trailer System - MTS.)? Quaylength: 800 - 1000 mtrs.
• Terminal Area: 45 ha. • Cap. 350.000 moves/yr • CFS + Equipment. (FLT’s).
TERMINAL MANAGEMENT
• Main Facilities: • Office building: Staff - Agents -
Customs - Cafetaria & Washing Facilities - Others.
• In/Out Gate, incl. Checkpoint. • Railway connections • Workshop incl. Equipment Parking
Area.• CFS
TERMINAL MANAGEMENT
• COMMERCIAL DEPT. • FINANCE & ADM. DEPT. • HUMAN RESOURCES
DEPARTMENT.• TECHNICAL DEPT. • SECURITY/SAFETY DEPT. • OPERATIONS DEPT. • COMMUNICATION • MANAGEMENT BY OBJECTIVES
COMMERCIAL DEPT.MARKETING/SALES
COMMERCIAL DEPT.MARKETING/SALES
• What is a market ? • Why know the (your) market? • What is marketing ? • The marketing mix • The marketing manager • Type of markets • Marketing research • The marketing plan
COMMERCIAL DEPT.MARKETING/SALES
MARKET RESEARCH
• TRANSPORT MARKET DEVELOPMENTS
• Volume growth • Unitization / containerization • Ship’s type/size • Modal split • Transport systems
COMMERCIAL DEPT.MARKETING/SALES
MARKET RESEARCH
• ECONOMIC DEVELOPMENTS • Global trade • Global industrialization • Cargo flows • Finished products versus raw
materials Policies • Economy of scale
COMMERCIAL DEPT.MARKETING/SALES
• MARKETING/SALES IN PORTS AND TERMINALS
• Product • Place / Position • Price • Promotion • Personal selling • STRATEGY • Customer orientated - (Who is your
customer) • Clear profile of company • Additional service rendering • Quality in service • Reliability
COMMERCIAL DEPT.MARKETING/SALES
• ANALYSIS OF PORT’S / TERMINAL POSITION
• Market segmentation • Competition analysis
– Strength/weakness analysis
- Capacities - Equipment - Management - Finance - Techniques - Communication
– Port charges - Sailing times / Hinterland to/from port - Transhipment status - Working conditions - Customs procedures
COMMERCIAL DEPT.MARKETING/SALES
• COMPETITION ANALYSIS • Identify all. • Good/bad competitors • Select optimal market share • Avoid creating desperate
competitors • COMPETITION ANALYSIS • Competitor satisfied? • Possible future moves and how
dangerous? • Competitor vulnerable? • How most damaging retaliation?
COMMERCIAL DEPT.MARKETING/SALES
COMPETITIVE ADVANTAGE
• Technology leadership by itself rarely leads to success.
COMMERCIAL DEPT.MARKETING/SALES
TARIFFS
• PRICING • Objectives / Determination • Break - even analysis • Strategy • STRUCTURE • Infrastructure - Port dues/ charges • Super structure - Cargo handling
charges • Shipping conditions (cif/fob)
COMMERCIAL DEPT.MARKETING/SALES
TARIFFS
• PORT DUES/CHARGES • PILOTAGE -Draught - Sea/Harbour
- Distance • TUGBOATS - Ship’s l.o.a. -
Distance - per Tug. • PORT DUES - Category - Ship’s
GRT - cargo load/disch. (ton) - Frequency reductions.
• WHARFAGE - cargo load/disch via quay
• QUAYDUES - Ship’s l.o.a./day • (UN)MOORING - Ship’s l.o.a.
COMMERCIAL DEPT.MARKETING/SALES
TARIFFS
• CARGO HANDLING CHARGES: • MULTI USER TERMINAL: See
example• DEDICATED TERMINAL: Total
amount/yr: Fixed costs (Per throughput category) Amount/ctr: Variable costs
• VIRTUAL TERMINAL
Contract identical to Dedicated Terminal but physically other arrangement.
COMMERCIAL DEPT.MARKETING/SALES
CONTRACTS
• MULTI USER TERMINAL CONTRACT
• CONTENTS: • 1.00 Definitions • 2.00 Service • 3.00 Duration of contract • 4.00 General description of
services • 5.00 Operations
COMMERCIAL DEPT.MARKETING/SALES
CONTRACTS
• 6.00 Liabilities • 7.00 Jurisdiction • 8.00 Assignments • 9.00 Payments• 10.00Translation • Appendix I Rates • Appendix II Adjustments• Appendix III Reporting and
Documentation
COMMERCIAL DEPT.MARKETING/SALES
CONTRACTS
• RATES (As per clause 5.00: Operations - Description of services (detailed)
• LOAD/DISCHARGE LINE HAULIER: per move, incl free storage period - 24 hrs./day - Holiday/ Weekend surcharge.
• T/S: per move - separate Line Haulier - Feeder.
• RECEPTION/DELIVERY: Truck/Rail: per move - 16 hrs. day - Surcharge for other times.
COMMERCIAL DEPT.MARKETING/SALES
CONTRACTS
• LOAD/DISCHARGE FEEDER (BARGE): Per move, 24 hrs/day Holiday/Weekend surcharge.
• STORAGE: Full: beyond free period: TEU/dayMT: Free allotment:TEU/day or TEU/day/month, thereafterTEU/day.
• SHIFTING: Same bay, per ctr.Via quay: per ctr. (= 2 moves)
• SURCHARGES: Per gang/shift
COMMERCIAL DEPT.MARKETING/SALES
CONTRACTS
• IDLE TIME/WAITING SHIP’S ARRIVAL: Beyond 1-2 hrs. per gang/hour
• REFRIGERATION: Per ctr./24 hrs. • LOAD/DISCH. NON STAN-DARD
CTRS.: Per move or Surcharge (%) on basis rate.
• LOAD/DISCH. UNCONT. CARGO.: Per ton
COMMERCIAL DEPT.MARKETING/SALES
CONTRACTS
• CFS • Stuffing, stripping, re-vanning: per
ton. • Reception/delivery: per ton.(To cargo
interests ?) • Direct ex/into truck, wagon, barge.• General, Palletized, Reefer, (IMO)
cargo. • Storage: Open/Shed: beyond free
period: ton/day.• GENERAL: • EXTRA SERVICE ON• REQUEST:
Per Foreman/Labourer/hour or shift.
TERMINAL CONTRACT
• Guaranteed Production Clause:
Example: 1500 moves/24hr or pro rata
• Non - Performance Clause:(Penalty Clause) If guaranteed production not achieved: Terminal to pay a penalty to the Line of $1000 per extra hour.
COMMERCIAL DEPT.MARKETING/SALES
• PROMOTION • Advertising • Public relations • Exhibitions • Conferences etc. • Personal selling• PERSONAL SELLING • KNOW THE MARKET • KNOW DEVELOPMENTS
(ANTICIPATION)• KNOW YOUR CUSTOMER • KNOW YOUR COMPANY • KNOW YOUR TARIFFS
FINANCE & ADM. DEPARTMENT
• INVOICING • BOOK KEEPING • WAGE (SALARY)
ADMINISTRATION• COST CONTROL • PROJECTS • EDP
FINANCE & ADM. DEPARTMENT
FINANCE & ADM. DEPARTMENT
INVOICING
• Vessel’s outturn reports • Delivery/Reception reports • Stock reports • Working orders • Contracts • Rate agreements • Port Tariffs
FINANCE & ADM. DEPARTMENT
BOOK KEEPING
• System • Invoicing • Wage administration • Cost Control • Monitoring (debtors)
FINANCE & ADM. DEPARTMENT
WAGE (SALARY) ADMINISTRATION
• Salary info • Working hours • Overtime info • Increments/Extra’s etc. • (Collective) Labour agreement
FINANCE & ADM. DEPARTMENT
COST CONTROL
• Budget • Monthly overview • Annual overview • Balance sheet • Core figures • Results (Profit - Loss account) • Specifications • Reporting
FINANCE & ADM. DEPARTMENT
COST CONTROL
• Budget • Monthly overview • Annual overview • Balance sheet • Core figures • Results (Profit - Loss account) • Specifications • Reporting
FINANCE & ADM. DEPARTMENT
COST CONTROL
• OVERVIEW MONTHLY / ANNUAL • Budget items • Results (P+L account) • Comparison with budget • Core figures • Specifications • Verbal reporting: discrepancies,
actual/future developments
FINANCE & ADM.DEPARTMENT
REPORTING
• INFORMATION • OPERATIONAL • Production • Productivity • Occupancy rates • INFORMATION • MANAGEMENT • Not only financial • Short/Long term planning • Operations -> efficiency
• Analyse -> measures -> developments.
FINANCE & ADM. DEPARTMENT
PROJECTS
• Investments • Extensions • (Lease) Contracts • Merger • Reorganisation
FINANCE & ADM. DEPARTMENT
ELECTRONIC DATA PROCESSING
• Developments • Investment/Lease • Maintenance
HUMAN RESOURCESDEPARTMENT
• Personnel Organisation • Collective Labour Agreements • Administration (Wage/salary??) • Social legislation • Representation • Information - (confidential)
HUMAN RESOURCESDEPARTMENT
HUMAN RESOURCESDEPARTMENT
PERSONNEL ORGANISATION
• Availability (holidays/illness) • Permanent/pool/agency • Training • Coaching • Quality control • Organisation of teams • Foremen • Technical support • Communication
HUMAN RESOURCESDEPARTMENT
PERSONNEL ORGANISATION
• TRAINING • COACHING • QUALITY CONTROL • Internal / External • Jobdescriptions • Assessments (System) • Promotion policy/system • Sanctions/dismissal • Communication
HUMAN RESOURCESDEPARTMENT
• COLLECTIVE LABOUR AGREEMENTS
• REPRESENTATION • SOCIAL LEGISLATION • Unions • Employers Association • Works council • ADMINISTRATION • INFORMATION • Wage/salary administration (??) • Filing • Confidentiality
• Privacy legislation
HUMAN RESOURCESDEPARTMENT
• GENERAL • Less physical functions • Increasing need specialist /combi
functions • Automation: administration -
planning - operations. • Flexibility / employability • Social climate
TECHNICAL DEPARTMENT
• Equipment • Office / Site • Maintenance & Repair • Stockkeeping (Spareparts) • Planning/allocation • Equipment lease / hire • Husbandry (telephone / water) • Procurement/Claims • Research & Development
TECHNICAL DEPARTMENT
TECHNICAL DEPARTMENT
MAINTENANCE & REPAIR
• EQUIPMENT MAINTENANCE• Schedules factory / supplier • Coordination with Operations • Inspections • Safety certificates (Labour
Inspection) • WORKSHOP REQUIREMENTS
• Overhead crane
– Central systems: – Lub. Oil – Hydrolic oil – Water suppl – Grease
TECHNICAL DEPARTMENT
MAINTENANCE & REPAIR
• Central air system 12 atm. - two compressors
• Hand tools (air + electric) • Lifting equipment for changing
wheels • Fixed and/or mobile working
platforms • Spare part store/ administration • Electric welding machines + burner
TECHNICAL DEPARTMENT
MAINTENANCE & REPAIR
• Ventilated battery charge/store room + testing equipment
• Drilling and grinding machines • Car lift (6 -10 tons) • Hydraulic lifting tools for cranes, up
to 50 tons Steam cleaner • Electric terminals: 220 - 380 V
16 - 63A • Diesel fuel pump • El.power supply abt. 120 kwh.
TECHNICAL DEPARTMENT
MAINTENANCE & REPAIR
• TYPICAL MAINTENANCE SCHEDULE DIESEL ENGINED EQUIPMENT DAILY
• Engine control: water, oil, V-belts • Electrical: generator, safety
functions, travel & working lights• General: tyres, ladders, safety
guard, mirrors, fuel
TECHNICAL DEPARTMENT
MAINTENANCE & REPAIR
• WEEKLY/50 HOURS • Check: tyre pressure, oil levels,
generator, motors, battery• Lubricate:drive chains, wheel
suspensions, steering linkage, splains on drive shafts.
• 250 HOURS • Renew: engine oil, oil filters, air
filters • Check:cable reels and connections,
generator revs, voltage, brakes.
TECHNICAL DEPARTMENT
MAINTENANCE & REPAIR
• 500 HOURS • Check: speed control of all engines
and systems • 1000 HOURS • Check engine-fuel injectors, adjust
valves, clean radiator • Internal check of all electric motors,
bearings, doors (water-proof) • Check bolt connections on main
frame, wheel suspensions, generator set and motors.
• Lubricate hoist- and antisway cables.
TECHNICAL DEPARTMENT
STOCKKEEPING
• Own stock of spareparts to be ascertained very carefully
• Supplies from dealer / importer (availability - notice - quantity)
TECHNICAL DEPARTMENT
EQUIPMENT LEASE / HIRE
• Flexibility • Type of equipment • Availability • Average requirement basis for own
investments • Extra’s hire per day / week / month
TECHNICAL DEPARTMENT
HUSBANDRY
• Telephone connections • Water supply • Power supply
TECHNICAL DEPARTMENT
PROCUREMENTCLAIMS
• Separation user/buyer sales/claims
• Minimum three competitive offers• Comparable • Quality / delivery time • Available spareparts • Quantity rebates
TECHNICAL DEPARTMENT
RESEARCH & DEVELOPMENT
• Technological developments • Depending on terminal’s market
position and size • R&D Philanthropist
SECURITY/SAFETYDEPARTMENT
• STAFF ONLY (??) (CONTRACTING OUT)
• Gate keeping • Surveillance • Supervision fire fighting/life saving
equipment • First aid - accidents • (Un)mooring vesssels
SECURITY/SAFETYDEPARTMENT
• SUPERVISION SAFETY / ENVIRONMENTAL RULES
• Waste disposal • Prevention oil pollution • Traffic/safety signs • Training First Aid certificates • Consultation/agreements Fire
Brigade/Ambulance • Accident register • Labour plan (Safety-Health-Well-
being-Environment) • Annual Report
OPERATIONS DEPARTMENT
• PLANNING • VESSEL OPERATION • LANDSIDE OPERATION • OTHER ACTIVITIES
OPERATIONS DEPARTMENT
OPERATIONS DEPARTMENT
• KEY WORDS • Flexibility • Adaptability • Anticipation • TARGETS • High productivity/service level • Optimal use of capacities • Operating at lowest possible costs
OPERATIONS DEPARTMENT
PLANNING
• COMMUNICATION • EXTERNAL INFO from Ship’s
Agent • Long Term Schedule • Coastwise Schedule • Delivery Information (IM - T/S) • Booking Information (EX) • Container Announcing List • Late Deliveries (EX)
OPERATIONS DEPARTMENT
PLANNING
• Customs • Port Authority • Trucking Companies • Railways • Feederlines (T/S) • (Inland Waterway Transport) • Husbanding Services (Repairs -
Laundry - Stores)
OPERATIONS DEPARTMENT
PLANNING
• LONG TERM SCHEDULE:
Ship & Voyage nr.(Loading) Ports and dates(Discharging) Ports and dates(Transhipment) Ports and dates.
• Guaranteed berth/gang/product- ion required
• Fixed dates for export cargo. • Tight planning is required
OPERATIONS DEPARTMENT
PLANNING
• COASTWISE SCHEDULE: • 10 - 14 days before arrival • Ship & Voyage nr. • Ports • Hours in port (ETA - ETD) • Closing dates.
FCL: 12 hours before ETA LCL: 24 hours before ETA
OPERATIONS DEPARTMENT
PLANNING
• DELIVERY INFORMATION • Discharging/Yard planning - Import • Delivery Information Form • 20/40 ctr. Per Operator • Weight • Specials (OH - OW - IMO) • Reefers + Temperature • Mode of delivery • IMPORT - T/S + particulars
OPERATIONS DEPARTMENT
PLANNING
• BOOKING INFORMATION • Yard planning- Export • Start one week before arrival, daily
updated. • Quantity 20/40’ per Operator and
per destination • Weight Class • Specials (OH + OW + IMO) • Reefer + Temperature
OPERATIONS DEPARTMENT
PLANNING
• CONTAINER ANNOUNCING LIST • Final Booking List • Loading Instruction • Numerical Order • Per Line (Consortia - Alliances) • Further as per Booking Info.• LATE DELIVERIES. • To be agreed upon. • Limited quantity, not hampering the
operations, otherwise for account of shipping company.
• Exact time of arrival and particulars must be available.
OPERATIONS DEPARTMENT
PLANNING
• CUSTOMS • Customs clearance on board, but
before arrival manifests and export documents are delivered to customs office.
• Loading lists (Feeders, truck, railway) to be accompanied by relevant customs documents to prevent delays.
OPERATIONS DEPARTMENT
PLANNING
• PORT AUTHORITY. • Declaration of Dangerous Goods
(Import/Export) including stowage positions.
• Permits in case of repairs with open fire (burning - welding)
• Berth allocation • TRUCKING COMPANIES • Pick up at random, no notice, but
certain regulation is required in order to prevent congestion.
• Priority for perishable cargo.
OPERATIONS DEPARTMENT
PLANNING
• RAILWAYS • Info to Railway Company for
planning purposes; containers are allocated to specified wagons.
• Direct/Indirect loading?• FEEDERS
(INLAND WATERWAYS) • Stowage info/planning
• Berth/labour/equipment allocation.
OPERATIONS DEPARTMENT
PLANNING
• HUSBANDING SERVICES • Coordination with Terminal
Operator • Close contact in order not to
hamper the operation. • INTERNAL: • SHIPPLANNING - EXPORT • Outline Stowage from principal.
(Central Stowage Office - Central Coordinating Office )
• IMO/Specials appointed slots. • Operation Plan • Loading/discharging list -
sequential. • Shiftlist.
OPERATIONS DEPARTMENT
PLANNING
• SHIPPLANNING - EXPORT • Container Announcing List • 20/40/45/…48/49/52/53 ?? • Destination • Weightclass: MT-10-15-20->20t• Yardposition - loading sequence.• Max. Stackweight • Stability/Trim - parameters.• SHIPPLANNING EXPORT • Loading List • Sequential
• Completing Ship’s Stowage Plan
OPERATIONS DEPARTMENT
PLANNING
• YARDPLANNING - EXPORT • 20/40/45/ …48/49/52/53 ???? • Destination • Weightclass: MT-12-20->20t • Specials (OH - OW - OL - Flat-beds• Reefers • IMO ctrs - IMO segregation as per
vessel regulations (port area’s)
OPERATIONS DEPARTMENT
PLANNING
• SHIPPLANNING - IMPORT • Ship’s Stowage Plan • Discharging List • Sequential• YARDPLANNING - IMPORT • Outline Planning - T/S per destination
- Line etc. • Import - truck/rail/CFS - at random -
max. 2-high to prevent excessive shifting.
• RTG stacking: 2 - h: one slot open in top tier3 - h: two slots open in top tier
OPERATIONS DEPARTMENT
PLANNING
• DANGEROUS GOODS • IMO - Classification • Separate stacking/stowage • Water/liquid tight surface. • Special provisions for leaking cargo
- ability to collect min. contents of one tanktainer.
• Protective clothing: overalls, gloves, boots, masks.
• Availability of daily stock- reports incl. yardposition.
OPERATIONS DEPARTMENT
PLANNING
• TOTAL PLANNING • OPERATIONS PLAN: • Working times • Cranes/Gangs per shift • Crane division - separation • Longitudinal section • Discharge - Loading sequence:
Total VesselPer BayPer Cell
• Terminal Sailing Report (Reporting)• Electronic Data Interchange (EDI) • EDI: Structured data and standard
messages. • United Nations Joint EDIFACT
Board.
OPERATIONS DEPARTMENT
PLANNING
• EDIFACT - MESSAGES • STOWAGE INFORMATION
Bayplan-in BAPLIE Stowage instructions MOVINS Bayplan-out BAPLIE
• DISCHARGE DEEPSEACall info CALINF
Ctr. pre-arrival adv.COPRAR Ctr. arrival infoCOARRI
OPERATIONS DEPARTMENT
PLANNING
• LOADING DEEPSEA Call info CALINF
Ctr. pre-dep. Advice COPRDP Ctr. dep. Confirm CODEPA
• LANDSIDE OPERATION (Road/Rail/Barge)Ctr. release order COREORCtr. pick-up notice COPINOCtr. departure conf. CODECO
• LANDSIDE OPERATION (Road/Rail/Barge)Ctr. Accept. order COACORCtr. Arrival noticeCOARNO Ctr. Arrival confirm COARCO
OPERATIONS DEPARTMENT
PLANNING
• BERTH ALLOCATION • WINDOWS as per Long Term
Schedule agreement. • To be adjusted as required and
possible. • Flexibility!!
OPERATIONS DEPARTMENTVESSEL OPERATION
• 24 hrs/day - 7 days/week. • Max. 4 cranes - 4 RTG’s per
vessel. • Max. Productivity: 100 ctrs/hr. • Guaranteed productivity:
e.g. 1200 ctrs/24 hrs.
OPERATIONS DEPARTMENTVESSEL OPERATION
• LABOUR/EQUIPMENT • Gangsize conventional Full
Container Operation. • 2 Cranedriver/Radioman • 1 RTG driver • 4-5 Tugmasters (MTS - 2) • 2 Checkers • 3 Lashing men. • Productivity:
180 - 200 ctrs/shift.
OPERATIONS DEPARTMENTVESSEL OPERATION
• Gangsize (technically) dependent on phase of automation and vessel construction. (Near) future??:
• 2 Cranedriver/Radioman • - AGV • - ASC/OHBC • ? Checkers (container
identification?) ? • Lashing men. (Open Hatch +
Guides “on deck” vessels?)
OPERATIONS DEPARTMENT
LANDSIDE OPERATION
• LABOUR/EQUIPMENT • Receiving/delivery • 16 hrs/day - 5/6 days/week • Housekeeping • 2 RTG drivers • 2 Checkers • 2 ECH FLT’s (MT’s) • 4 Tugmasters
OPERATIONS DEPARTMENT
LANDSIDE OPERATION
• LABOUR/EQUIPMENT • CONTAINER FREIGHT STATION -
CFS • 8 hrs/day - 5days/week • Per stuffing/stripping gang:
Palletized: 1 FLT + 2 Lab.Conventional: 1 FLT + 4 Lab.
TERMINAL OPERATIONSGENERAL ASPECTS
• CONTAINER FREIGHT STATION - CFS.
• Stuffing/Stripping into/out of container.
• Re-Stuffing/Consolidation. • Receiving/delivery LCL cargo • Platform shed • FLT’s 2-3 tons cap.
OPERATIONS DEPARTMENTOTHER ACTIVITIES
• AGENCY SERVICES • MT CONTAINER DEPOT • TRUCKING • CONTAINER REPAIR • FREIGHT FORWARDING
TERMINAL MANAGEMENT
• MANAGEMENT BY OBJECTIVES (BUDGET) COMMUNICATION VIA OVERLAPPING CIRCLES
• WORKS COUNCIL • LABOUR MEETINGS • MORNING PRAYERS • OPERATIONS TEAM• (INFO TEAM) • MANAGEMENT TEAM
TERMINAL MANAGEMENT
• WORKS COUNCIL • Regulated by law • Right of advise • Right of approval • Right of appeal • Works council meeting - 6/yr • Consultative meeting - 6/yr
chairman in turn
TERMINAL MANAGEMENT
• LABOUR MEETING • Periodic (weekly) • Assistent Manager • Foremen • Labourers • Information about running projects• Evaluation, learning from mistakes• Information about new projects • Feed back from labour regarding:
SafetyProductionBetter use of equipment
• New ideas
TERMINAL MANAGEMENT
• MORNING PRAYERS • Daily • Operations Manager - Chairman
Comm. ManagerAssistent Manager TD Planning employee
• Proceedings/productions last 24 hrs. • Changes in planning • Aob.
TERMINAL MANAGEMENT
• OPERATIONS TEAM • Weekly • Operations Manager - Chairman • Assistent Managers • Info ex/to MT • Operational developments-
ProductionsYard Lay-outDrastic repairs equipm/siteSignificant oper. developm.
TERMINAL MANAGEMENT
• (INFO TEAM) • Monthly • Managing Director - Chairman • (Members MT) • Staffemployees:
ProcurementClaimsSecurity/Safety
• General Info
TERMINAL MANAGEMENT
• MANAGEMENT TEAM • Weekly • Managing Director - Chairman • Dep. Man. Dir. (Comm. Dept.) • Operations Manager • Technical Manager • Human Resources Manager • Controller • MANAGEMENT TEAM • Budget - put together/discuss • P+L account • Periodic overviews • Possisble measures • Any significant development
TERMINAL MANAGEMENT
• BOARD OF COMMISIONERS • Periodically/Events • SHAREHOLDER’S MEETING • Annual • Approval • Dividends
TERMINAL OPERATIONS & MANAGEMENT
• EXAMPLE: • INTERMODAL SHIPPING • Europe - Far East v.v. • 9 VESSELS - 4000 TEU • PORT: Imp - Exp - T/S • Window: Weekly -Wednesd.:
00.00 - 16.00 • Productivity Guarantee:
1200 moves/24hr
TERMINAL OPERATIONS & MANAGEMENT
• Long Term Schedule: Wed. 00.00 - 16.00 hrs
• Oct. 1: Coastwise schedule: Wed. Oct 14: 01.00 - 16.00 Closing dates: FCL: Tue. Oct. 13 - 13.00 LCL: Mon.Oct. 12 - 17.00
• Booking Informations: From Oct. 1st. daily updated stating export containers per destination/size/weight/specials
• Yardplanning: Per destination/size/weightclass/etc taking above info into account.
TERMINAL OPERATIONS & MANAGEMENT
• Oct. 9: Delivery Info. Form.Planning general outline Import and T/S containers.
• Total moves:Import 175Export 85T/S 400Total 650
• Info/communication Truck, Rail and Feeder Lines.
TERMINAL OPERATIONS & MANAGEMENT
• Tue. Oct 13: Final ETA: Wed. Oct.14: 00.00 Pilot - 01.00 Alongside.
• Tue. 13 Oct. 1400: Agreed Labour/Equipment Planning: Wed. 00.00 - 08.00 2 Gangs
08.00 - 16.00 2 Gangs • Tue 13 Oct. 1500:
Container Announcing List.Loading: 100 ctrs.
TERMINAL OPERATIONS & MANAGEMENT
• Tue 13 Oct. 1600:ETA Pilot 14/10 02.00Alongside 14/10 03.00
• Altered Planning: Wed. 14/10: 00.00 - 08.00 1 Gang 08.00 - 16.00 2 Gangs
TERMINAL OPERATIONS & MANAGEMENT
• Actual: • Arrival alongside:
Wed. 13 Oct. 0500 hrs. Moves 775 (Extra MT’s)
• Operation:05.00 - 08.00 1 Gang08.00 - 16.00 4 Gangs
• Reporting to Coordinating Office via Terminal Sailing Report.
TERMINAL OPERATIONS & MANAGEMENT
• REMARKS: • Guaranteed Productivity:
05.00 - 16.00 = 11 x 50 = 550• Actual Productivity: 775 • Idle Time - Waiting for Arrival:
01.00 - 05.00.To be invoiced: Beyond 2
hours after Final ETA = 2 hours at agreed rate per Gang as ordered (= 4 Ganghours.)
• IN SPITE OF ALL MODERN TECHNOLOGY AND DEVELOPMENTS:
• A SHIP IS NOT A BUS.
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