World®’16
TechnologyPrimer:ExploreWhat’sNewinCAAPM10.5andWhyCAAPMIsMoreE.P.I.C.ThanEverBefore
NateIsley - Sr.DirectorProductManagement- CATechnologiesJoshuaNapier- Sr.PrincipalProductMarketingManager- CATechnologies
DO4X96S
DEVOPS– AGILEOPERATIONS
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Thecontentprovidedinthis CAWorld2016presentationisintendedforinformationalpurposesonlyanddoesnotformanytypeofwarranty. The informationprovidedbyaCApartnerand/orCAcustomerhasnotbeenreviewedforaccuracybyCA.
ForInformationalPurposesOnlyTermsofthisPresentation
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Abstract
CAhasdeliveredmanyenhancementstoitsCAApplicationPerformanceManagement(CAAPM)solutioninthepastyear.Thissessionsummarizeshowourlatestrelease,version10.5,ispurpose-builttobenefitawiderangeofroles—fromnovicetoexpert—withinDevOpsteams.AttendeeswillreceiveadetailedtourofAssistedTriage,arecommendationengineforcommonperformancefixes,howasmarteragentdramaticallysimplifiesmodernapplicationmonitoringandnewintegrationsbetweenCAAPMandCAAppExperienceAnalytics.
NateIsleyCATechnologiesSr.DirectorProductManagement
JoshNapierCATechnologiesSr.Principal ProductMarketingManager
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Agenda
EXPERIENCEINTELLIGENCEPOWEREDBYASSISTEDTRIAGE
DEMONSTRATION
SMARTMONITORING
EXTENDEDVISIBILITY
1
2
3
4
AWSMARKETPLACE5
QUESTIONS5
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Experienceiseverything.
CustomerExperienceisTHEprimedifferentiatorinbusinesstoday.
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asimpleconcept,yetdeceptivelydifficulttoexecute.
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ChallengeswithDeliveringaFlawlessExperience
24CRIT
40OTHER
308OK
CRIT CPUCHK(member) Server MicrosoftWindows 0h48min
CRIT CPUCHK(member) Server Linux 3h34min
CRIT CPUCHK(member) Server Linux 2h 13min
CRIT DiskCap CHK Server MicrosoftWindows 0h48min
CRIT DiskCap CHK Server MicrosoftWindows 3h34min
WARN CPUCHK(member) Server Linux 2h 13min
WARN DiskCap CHK Server Linux 0h48min
CRIT DiskCap CHK Server MicrosoftWindows 3h34min
WARN CPUCHK(member) Server Linux 2h 13min
WARN DiskCap CHK Server Linux 0h48min
YouneedtoAnswer:1.Whatisthequalityoftheexperience?2.Whyisitapoorexperience?
80%ofMeanTimetoResolutionisfindingwhatchanged
Lacksintuitiveandvisualdetection,requiresanexpert
Toolsaretoodescriptivetounderstand
Nocorrelationfromexperiencetoappinfrastructure
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Browser
Mobile
Network WebServer
SyntheticTransactions
SQLDatabase
APIGatewayAppServer
PassiveEUE(Agentless)
Mainframe
Microservice
DockerContainer
SSO UserDataStore
Outsid
e-In
Inside-Out
Industry’sMostComprehensiveAPMSolutionVisibilityAcrossMobiletoMainframeintoCloudandContainers
Wearables
UserExperience&Behavior Application&TransactionPerformance
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InsightstoDeliveraFlawlessExperienceEveryTime
Insightstoquestions:1.Whatisthequalityoftheexperience?2.Whyisitapoorexperience?
Analytics
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ExperienceViewWhatistheQualityofExperiences?
Flexiblehomepagebuiltuponrole,team,andorganizationspecificattributes
Business-focused viewofend-userexperiences
Automaticvisibilityout-of-the-box
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AnalysisNotebookWhyisitaPoorExperience?
Alldatarelatedtoissueisclearlypresentedinsingle,correlatedview
Evidence:Culpritslikelytoaffectperformance
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SmartMonitoringAdaptstoDynamicEnvironments
• Easilyextendswithoutrestart• Patent-pendingTracingtracksstartandendpoints&everythinginthemiddle
APMMarketplaceAPMCommandCenterZeroConfig Agent
• Single UIforagentadministration
• Easy wizarddrivenagentbuilder
• Quicklyexpandmonitoringwithout-of-boxextensions
• Easilymonitoruniqueapplications,containersorcloudtechnologies
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TurningDataintoResultswithAPMSQL
SELECT agent_host ,agent_name ,metric_path ,Sum ( value_count ) AS total_count ,Avg ( agg_value ) AS mean_agg
FROM numerical_metric_dataWHERE metric_path LIKE 'Epiphany%'
AND metric_attribute LIKE '%Time%'AND ts BETWEEN {ts '2016-03-14
12:00:00.0'} AND{ts '2016-03-19 12:00:00.0'}
AND frequency = 15000GROUP BY agent_host ,
agent_name ,metric_path
ORDER BY mean_agg DESC ,total_count DESC ,agent_host ,agent_name ,metric_path
• ConnecttoCAAPMdatasourcetoexportinformationtootherreportingtools• Cookbookwithexamples,reporttemplatesavailableonmarketplace
What were slowest transactions this production week?
SampleCodeinCookbook
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• Optimizethecustomer’sdigitaljourney
• Designapplicationswiththeuser’sexperienceinmind
• Improvedigitalperformanceanddelighttheuser
CABlazeMeter®CAAPIPerformanceMonitoringCAAppExperienceAnalytics
• FullvisibilityofAPIsandthetransactionsutilizingthem
• PerformancemetricsfromCAAPIManagementGateway
• Cross-processtransactiontracingthroughgateway
• SyntheticLoadTesting forupto1millionusersutilizingJmeter,Selenium,Gatling&Locust
• CreateCAAppSyntheticMontior syntheticmonitors
• TestsvisualizedinsideofCAAPM
TODO:Screenshot
LeveragethePowerofCAtoGainCompleteVisibility
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AWSMarketplaceAgileCAAPMDeploymenttotheCloud
Question:CanIdeployCAAPMtomycloudenvironment?
• Agentsandmanagementserver availabledirectlyfromAWSMarketplace
• Hourlypricingallowsforflexibilityinrapidlychangingenvironmentsandshort-durationprojects
CAAPMnowavailabledirectlyfromAWSMarketplace
TODO:Screenshot
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What’sNewinCAAPM10.5
SimplifiedMonitoring
ExperienceIntelligenceAutomaticproblemidentificationwithAssistedTriage
ProactiveanomalydetectionProblemidentificationandanalysis
ExtendedVisibility
• CAAPMSQL• CAAppExperienceAnalytics• CAAPIManagement• CABlazeMeter®• CAAPMtoCAUIM
AutomaticbackenddetectionExtensionhot-deployExtensionmarketplaceStreamlinedupgradesEnhancedcloudsupport
AWSMarketplace
ConsumptivePricing
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NextSteps
ca.com/apm
FeedbackUpgradeMoreInformation
communities.ca.comsupport.ca.com
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WhyCAApplicationPerformanceManagement?
89%ofsurveyedcustomerswhoevaluatedDynatrace,AppDynamics
orNewRelicrateCAAPM’s
Depthandfrequencyofmetricsas“SUPERIOR”TVID: 13D-733-91A
92% ofsurveyedcustomerswhoevaluatedDynatrace,AppDynamics orIBM
agreethatCAAPMhelpstheirorganizationspeedandsimplifytriageofappperformanceissues.TVID: 01C-AFF-1DE
TheForresterWave™:ApplicationPerformanceManagement,Q32016
PreventPotentialIssues75%60% Improveuser
experience50%Reducedoutages
1-ForresterResearch,theTotalEconomicImpactofAPM,April2015,“AcommissionedstudyconductedbyForresterConsultingonbehalfofCATechnologies"
IndustryleadingenterprisescalableAPMsolutionformodern
applications LEADER
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