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2010 Future Trends Survey
November 2010
SwissQual 2000-2010
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Summary of Survey Resultsand Commentary
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Survey Overview Population, Sample, Confidence
SwissQual carried out a survey on future industry trends Population = 8,367 radio experts globally
3,201 EMEA, 1,689 APAC, 3,477 Americas
More than 800 network operators
Survey respondents = 369 4.4% overall response rate
EMEA 138, APAC 84, Americas 147
Data collected via internet 20-22 October 2010
Sample error = +/-5% at 95% Confidence Level Confidence Intervals
at 90% = +/- 3%
at 80% = +/- 4%
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LTE & Mobile Data Usage Results High Level Summary & Comments
90% of engineers need better insights on mobile data usage 95% need to better understand customer usage patterns/hotspots
! Data is driving growth, but there is a lack of information regarding how/where it is used
93% need to understand impact of own optimization efforts ! Consumer behaviour changing very rapidly, need to ensure network is robust & ready
92% need to focus effort on revenue-generating activities ! Move away from purely engineering KPIs towards business KPIs
70% of engineers expect optimization challenges in LTE 85% expect issues with hard handover affecting application QoS
! Need to focus carefully on handover zones, interference, dominance, neighbours
83% expect
problems
with
inter-RAT
handover
to
2G
&
3G
! Multi-RAT testing will be essential and drive the need for multi-channel test systems
81% foresee challenges optimizing load balancing ! Combination of complex service mixes, higher throughouts & bursty traffic patterns
73% expect issues with SON self-configuration of e.g. neighbour lists ! SON plug-and-play promises will need to be tested manually until proven and trusted
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NextG Benchmarking Definition Results High Level Summary & Comments
9/10 engineers agree on attributes of future benchmarking systems 90% say a multi-processor benchmarking approach is needed to manage
the demands of high speed mobile data ! Large numbers of existing laptop-based tools will be unsuitable and need replacing
90% need a system that can go anywhere !
Portability, robustness,
independence
and
flexibility
will
be
very
important
86% need a high accuracy system to direct resources/efforts precisely ! Single drops make a difference; laptop-based tools wont provide good enough data
85% need high reliability to avoid production delays ! Systems will need to be able to offer >95% productivity levels
84% need new features to carry out indoor benchmarking ! Need to re-think the way benchmarking systems are delivered and used
75% need a multi-purpose system to do multi-channel optimization as well as benchmarking
! Need to move to more flexible, multi-purpose systems
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Current Equipment Results High Level Summary & Comments
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Conflict between future needs and current systems 77% use laptop-based tools for benchmarking today
! Laptop-based tools are becoming unsuitable and will soon need replacing
64% use optimization tool as simple benchmarking solutions ! Need to move to more flexible, multi-purpose systems for both tasks
51% use a laptop-based portable benchmarking solution today ! Inadequate for next generation with multi-RAT and high speed sensitivities 70% do not use a multi-channel portable system for benchmarking
! Large gap in current instrumentation portfolio; many operators now evaluating
SwissQual introduces Diversity Ranger
Multi-channel optimization
&
benchmarking
High-speed multi-processor, LTE ready
Portable, ultra-lightweight, go-anywhere
Continuous independence, flexible use cases
Engineered for reliable & precise operations SwissQual Diversity Ranger
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Detailed Survey Resultsand Commentary
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Q1. LTE Challenges
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With the introduction of LTE, where do youforesee optimization challenges in the future?
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Q1. LTE Challenges
7/10 engineers expect major challenges with LTE
Essential issues are defined (in order of severity) as 1. Return to hard handover
2. Inter-RAT handover to 3G, 2G legacy systems 3. Load balancing in each cell
4. Multi-RAT frequency/neighbor planning
5. Ensuring coverage match
6. Troubleshooting SON
High level of agreement on key issues Confidence Interval 80%-90% > +/-4%
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Q1. LTE Challenges
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Q2: Mobile Data Use
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Considering the need to understand mobile datausage patterns, how would you assess the
importance of the following to your network?
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Q2: Mobile Data Use
9/10 engineers said they need better insights New data usage patterns driving new needs
Operators need to understand (in order of need) as: 1. Where data services are used
2. Impact of current optimization efforts 3. How to direct future optimization effort
4. How to direct future technology investments
5. Specific device performance
6. Justifying/discovering marketing claims Exceptionally high level of agreement
Confidence Interval 80%-90% > +/-4%
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Q2. Mobile Data Use
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Q3. Next Gen Benchmarking
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When defining the term "mobile network benchmarking",what elements do you consider essential for the
next generation of benchmarking equipment?
SwissQual Diversity Benchmarker 16 test channels for voice/data + RF scanner Remote control configuration >95% productivity in live installations
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Q3. Next Gen Benchmarking
9/10 engineers agree on key attributes Essential attributes are defined (in order of merit) as
1. Go-anywhere
2. Multi-processor
3. High accuracy 4. High reliability
5. Multi-channel
6. In-building features
7. Robust packaging 8. Multi-purpose
Exceptionally high level of agreement
Confidence Interval 80%-90% > +/-4%
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Q3. Next Gen Benchmarking
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Q4. Benchmarking Equipment
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What kind of mobile network benchmarkingequipment does your organization possess today?
SwissQual Diversity Benchmarker 12 test channels for voice/data + RF scanner Shown with MCM device housings
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Q4. Benchmarking Equipment
New focus on portability for exploration of data usage Growing interest in truly portable benchmarking systems Area most critical to growth - data - has weakest equipment support
Conflict between Definition of precision benchmarking system requirements (see Q.3)
Economy tools used to deliver approximate results today Many operators have a mix of equipment
Mature markets tend towards premium systems
Growth markets tend towards economy laptop-based tools
Next generation demands true benchmarking systems Large number of existing laptop-based tools need replacing Growing interest in premium benchmarking systems
Need for systems that can be multi-purpose Optimization and benchmarking without losing precision
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Q4. Benchmarking Equipment
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