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Survey: A Framework for Business Intelligence Incorporating Agile and User-Centered Design Methods and Techniques
Value Count Percent %
Asia Pacific 2 2.3%
Australia & New Zealand 6 7.0%
Europe 24 27.9%
North Africa and Middle East 3 3.5%
North America (Canada and USA) 40 46.5%
Latin America (Americas and Caribbean) 4 4.7%
Sub Saharan Africa 7 8.1%
Statistics
Total Responses 86
Column Summary Report - Mar 21, 2013
1. Where is your organization located?
1. Where is your organization located?
Asia Pacific 2.3%
Australia & New Zealand 7%
Europe 27.9%
North Africa and Middle East 3.5%
North America (Canada and USA) 46.5%
Latin America (Americas and Caribbean) 4.7%
Sub Saharan Africa 8.1%
2. How many employees are there in your organization globally?
Less than 50 employees 25.6%
50 99 employees 5.8%
100 499 employees 11 .6%
500 999 employees 5.8%
1,000 9,9 99 employees 2 3.3%
10,000 100,000 employees 20.9%
More than 100,000 employees 7%
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Value Count Percent %
Less than 50 employees 22 25.6%
50 99 employees 5 5.8%
100 499 employees 10 11.6%
500 999 employees 5 5.8%
1,000 9,999 employees 20 23.3%
10,000 100,000 employees 18 20.9%
More than 100,000 employees 6 7.0%
Statistics
Total
Responses86
Sum 3,950.0
Avg. 68.1
StdDev 137.4
Max 500.0
Value Count Percent %
Vice President/Director Level 11 12.8%
CEO/CFO/COO/CxO (Business side) 1 1.2%
CIO/CTO/ IT Executive Management 8 9.3%
BI/Data Architect 18 20.9%
BI/Data Warehouse Developer 10 11.6%
Business Analyst 5 5.8%
Project Manager 10 11.6%
Software Developer 1 1.2%QA/Test Analyst 0 0.0%
BI/IT Consultant 14 16.3%
Vendor Consultant 3 3.5%
Other 5 5.8%
Statistics
Total Responses 86
2. How many employees are there in your organization globally?
3. Which role below best describes your current position in your organization?
3. Which role below best describes your current position in your organization?
Vice President/Director Level 12.8%
CEO/CFO/COO/CxO (Business side) 1.2%
CIO/CTO/ IT Executive Management 9 .3%
BI/Data Architect 20.9%
BI/Data Warehouse Developer 11.6%
Business Analyst 5.8%
Project Manager 11.6%
All Others 26.7%
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Value Count Percent %
Less than 1 year 0 0.0%
1 2 years 0 0.0%
2 5 years 11 12.8%
5 10 years 25 29.1%
More than 10 years 50 58.1%
Statistics
Total Responses 86
Sum 147.0
Avg. 4.1
StdDev 1.4
Max 5.0
Value Count Percent %
Gartner's (2009) Business Intelligence, Analytics and Performance
Management Framework23 26.7%
White's (2009) Enterprise Framework for Business Intelligence 1 1.2%
Eckerson's BI Delivery Framework 2020 4 4.7%
None 33 38.4%
Statistics
Total Responses 86
4. How many years have you worked (developed/supported/sponsored) on BI systems?
5. Which of the following BI frameworks do you use or reference when developing BI systems?
4. How many years have you worked (developed/supported/sponsored) on BI systems?
2 5 years 12 .8%
5 10 years 2 9.1%
More than 10 years 58.1%
5. Which of the following BI frameworks do you use or reference when developingBI systems?
Gartner's (2 009) Busi ness Intelligence, Analytics
and Performance Management Framework 2 6.7%
White's (2009) Enterprise Framework for Business
Intelligence 1.2%Eckerson's BI Delivery Framework 2020 4.7%
None 38.4%
Don't Know 8.1%
Other 20.9%
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Don't Know 7 8.1%
Other 18 20.9%
Value Count Percent %
Master Data Management (Enterprise consolidation and management
of data definitions)37 43.0%
Data Governance Program (Data policy development and enforcement
to ensure quality)39 45.4%
Performance Management (Monitoring of business activities against
strategic goals)38 44.2%
Metadata Repository/Data Dictionary 47 54.7%
Change Management Processes 42 48.8%
Business Process Engineering 20 23.3%
Business Intelligence Competency Center (Cross-functional team tasked
to promote BI)39 45.4%
Dedicated BI Development and Support Team 55 64.0%
Formal BI Training Program (Regular BI training sessions within the
organization)38 44.2%
None 4 4.7%
Don't Know 1 1.2%
Statistics
Total Responses 86
6. Which of the following component have you implemented in your current BI program (select
multiple)?
6. Which of the following component have you implemented in your current BIprogram (select multiple)?
43% 45.4% 44.2%
54.7%48.8%
23.3%
45.4%
114.1%
Master Data
Management
(Enterprise
consolidation
and
management of
data definitions)
Data
Governance
Program (Data
policy
development
and en forcement
to ensure
quality)
Performance
Management
(Moni torin g of
business
activities against
strategic goals)
Metadata
Repository/Data
Dictionary
Change
Management
Processes
Business
Process
Engineering
Business
Intelligence
Competency
Center (Cross-
functional team
tasked to
promote B I)
All Others0
100
50
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Value Count Percent %
Inmon's Enterprise Warehouse 2 2.3%
Kimball's Dimensional Design 29 33.7%
Hybrid Integration of Inmon's and Kimball's Architectures 39 45.4%
Hybrid Data Vault Architecture 5 5.8%
Don't Know 4 4.7%
Other 7 8.1%
Statistics
Total Responses 86
Value Count Percent %
1 2 weeks 6 7.0%
2 4 weeks 11 12.8%
1 2 months 19 22.1%
Statistics
Total Responses 86
Sum 159.0
Avg. 2.0
7. Which data warehouse approach does your current BI system follow?
8. How long did it take to incorporate a new subject area (Customer/HR/Finance) into your current
data warehouse/data mart architecture?
7. Which data warehouse approach does your current BI system follow?
Inmon's Enterprise Warehouse 2.3%
Kimball's Dimensional D esign 33.7%
Hybrid Integration of Inmon's and Kimball's
Architectures 45.4%
Hybrid Data Vault Archi tecture 5.8%
Don't Know 4.7%
Other 8.1%
8. How long did it take to incorporate a new subject area (Customer/HR/Finance)into your current data warehouse/data mart architecture?
1 2 weeks 7%
2 4 weeks 12.8%
1 2 months 22.1%
2 4 months 37.2%
4 6 months 1 0.5%
6 12 months 2.3%
More than 12 months 8.1%
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2 4 months 32 37.2%
4 6 months 9 10.5%
6 12 months 2 2.3%
More than 12 months 7 8.1%
StdDev 1.1
Max 6.0
Value Count Percent %
1 2 weeks 1 1.2%
2 4 weeks 7 8.1%
1 2 months 8 9.3%2 4 months 13 15.1%
4 6 months 18 20.9%
6 12 months 18 20.9%
More than 12 months 21 24.4%
Statistics
Total Responses 86
Sum 229.0
Avg. 3.5StdDev 1.8
Max 6.0
9. How long did it take to develop and deploy (deploy to production) your current data
warehouse/data warehouse?
9. How long did it take to develop and deploy (deploy to production) your
current data warehouse/data warehouse?
1 2 weeks 1.2%
2 4 weeks 8.1%
1 2 months 9.3%
2 4 months 15.1%
4 6 months 20.9%
6 12 months 20.9%
More than 12 months 24.4%
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Value Count Percent %
Self-Service BI (ability for users to create their own reports) 74 86.1%
Real-time BI 23 26.7%
Operational/Embedded BI (BI embedded in operational systems such as
ERPs, CRMs)39 45.4%
Predictive Analytics 23 26.7%
Mobile BI (BI deployed to mobile devices) 28 32.6%
Text Analytics 7 8.1%
Data Lineage 19 22.1%
Data Mining 33 38.4%
None 0 0.0%
Don't Know 2 2.3%
Other 1 1.2%
Statistics
Total Responses 86
10. Which of the following BI capabilities have you deployed in your current BI system (select
multiple)?
10. Which of the following BI capabilities have you deployed in your current BIsystem (select multiple)?
86.1%
26.7%
45.4%
26.7%32.6%
8.1%
22.1%
38.4%
2.3% 1.2%
Self-Service
BI (ability for
users to
create their
own reports)
Real-time BIOperational/Embedded
BI (BI embedded in
operational systems
such as ERPs, CRMs)
Predictive
Analytics
Mobile BI (BI
deployed to
mobile
devices)
Text
Analytics
Data
Lineage
Data Mining Don't Know Other0
100
25
50
75
11. Which system development methodology do you use when developing the datawarehouse/data mart component of the BI system?
Waterfall Methodology 1 7.4%
Agile Methodology 27 .9%Hybrid Waterfall and Agile Methodology 48.8%
Don' t Know 2.3%
Other 3.5%
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Value Count Percent %
Waterfall Methodology 15 17.4%
Agile Methodology 24 27.9%
Hybrid Waterfall and Agile Methodology 42 48.8%
Don't Know 2 2.3%
Other 3 3.5%
Statistics
Total Responses 86
Value Count Percent %
Waterfall Methodology 14 16.3%
Agile Methodology 32 37.2%
Hybrid Waterfall and Agile Methodology 34 39.5%
Don't Know 3 3.5%
Other 3 3.5%
Statistics
Total Responses 86
11. Which system development methodology do you use when developing the data warehouse/data
mart component of the BI system?
12. Which system development methodology do you use when developing or deploying the BI
application/BI tools (Dashboards/scorecards/reports) component of the BI system?
12. Which system development methodology do you use when developing ordeploying the BI application/BI tools (Dashboards/scorecards/reports) component
of the BI system?
Waterfall Methodology 16.3%
Agile Methodology 37.2%
Hybrid Waterfall an d Agile Methodology 39.5%
Don' t Know 3.5%
Other 3.5%
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Value Count Percent %
Big Requirement Up Front (BRUF Complete and detailed requirement
gathering)40 46.5%
Big Design Up Front (BDUF Complete and detailed design
documentation)30 34.9%
User involvement limited to only requirement and testing phases 20 23.3%
Not accepting changes late in the development phase 10 11.6%
Sponsor and/or technical lead sign-off at the different stages 39 45.4%
None 19 22.1%
Other 1 1.2%
Statistics
Total Responses 86
13. Which waterfall methodology attributes do you incorporate in your BI system development and
implementation process (select multiple)?
14. Which Agile methodology attributes do you incorporate in your BI system development and
implementation process (select multiple)?
13. Which waterfall methodology attributes do you incorporate in your BI systemdevelopment and implementation process (select multiple)?
46.5%
34.9%
23.3%
11.6%
45.4%
22.1%
1.2%
Big Requirement
Up Front (BRUF
Complete and
detailed
requirement
gathering)
Big Design Up
Front (BD UF
Complete an d
detailed design
documentation)
User in volvement
limi ted to only
requirement and
testing phases
Not accepting
changes late in the
development phase
Sponsor and/or
techni cal lead sign-
off at the di fferent
stages
None Other0
100
25
50
75
14. Which Agile methodology attributes do you incorporate in your BI systemdevelopment and implementation process (select multiple)?
53.5%43%
61.6%
34.9%44.2%
29.1%
12.8%2.3%
Rapid
prototyping
Short time-boxed
sprints (2 6
weeks)
User
involvement
throughout the
entire
development
process
(requirements,
design,
development
and testing
phases)
Producing
working and
shippable
deliverables at
the end of each
sprint or iteration
Acceptance of
change in
requirement
even late in the
development
phase (with
limitation to
scope creep)
Daily stand-up
meetings
None Other0
100
50
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Value Count Percent %
Rapid prototyping 46 53.5%
Short time-boxed sprints (2 6 weeks) 37 43.0%
User involvement throughout the entire development process
(requirements, design, development and testing phases)53 61.6%
Producing working and shippable deliverables at the end of each sprint
or iteration30 34.9%
Acceptance of change in requirement even late in the development
phase (with limitation to scope creep)
38 44.2%
Daily stand-up meetings 25 29.1%
None 11 12.8%
Other 2 2.3%
Statistics
Total Responses 86
15. Please the rate success of you current development life cycle in achieving the following
elements?
Very
UnsuccessfulUnsuccessfulSuccessful
Very
Successful
Don't
KnowResponses
Delivering the BI project on time3.5%
3
10.5%
9
55.8%
48
27.9%
24
2.3%
286
Delivering the BI project within the allocated
budget
2.3%
2
7.0%
6
60.5%
52
29.1%
25
1.2%
186
Delivering all the agreed upon functionality2.3%
2
11.6%
10
60.5%
52
23.3%
20
2.3%
286
Delivering value in terms of revenue generation2.3%
2
5.8%
5
48.8%
42
23.3%
20
19.8%
1786
Delivering value in terms of expense/cost
reduction
2.3%
2
4.7%
4
54.7%
47
25.6%
22
12.8%
1186
Delivering value in terms of operational
efficiency
1.2%
1
1.2%
1
57.0%
49
31.4%
27
9.3%
886
16. Which of the following User-Centered Design techniques do you use in the development of your
BI application and tools (select multiple)?
16. Which of the following User-Centered Design techniques do you use in thedevelopment of your BI application and tools (select multiple)?
76.7%
38.4%32.6%
2.3% 4.7%
19.8% 15.1%
54.7%
9.3%
Iterative
design and
prototyping
Usability
evaluation
Task
analysis/Decision
workflow
Card sor ting User /Persona
characterization
Expert
(usability)
evaluation
Field studies
(Observing
users work in
their natural
environment)
Early an d
continuous
user
involvement
throughout
the
development
life cycle
None0
100
50
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Value Count Percent %
Iterative design and prototyping 66 76.7%
Usability evaluation 33 38.4%
Task analysis/Decision workflow 28 32.6%
Card sorting 2 2.3%
User/Persona characterization 4 4.7%
Expert (usability) evaluation 17 19.8%
Field studies (Observing users work in their natural environment) 13 15.1%
Early and continuous user involvement throughout the development life
cycle47 54.7%
None 8 9.3%
Statistics
Total Responses 86
Value Count Percent %
Technology skill level 45 52.3%
Time used accessing information and performing analysis 30 34.9%
Type of decision and analysis performed (strategic, tactical or
operational)57 66.3%
Information delivery preference (Excel, Word, PDF) 39 45.4%
None 9 10.5%
Other 2 2.3%
Statistics
Total Responses 86
17. Which of the following attributes do you currently use when developing BI user persona/user
profiles (select multiple)?
18. How critical are the following elements in driving BI adoption among users?
Not Critical At
All
Somewhat
CriticalCritical
Don't
knowResponses
Executive push for a data driven decision making organization3.5%
3
25.6%
22
68.6%
59
2.3%
286
Involving users early and continuously throughout the development
process
2.3%
2
26.7%
23
68.6%
59
2.3%
286
17. Which of the following attributes do you currently use when developing BIuser persona/user profiles (select multiple)?
52.3%
34.9%
66.3%
45.4%
10.5%
2.3%
Technology skill level Time used accessing
information and
performing analysis
Type of decision and
analysis performed
(strategic, tactical or
operational)
Information delivery
preference (Excel,
Word, PD F)
None Other0
100
25
50
75
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Value Count Percent % StatisticsTotal Responses 0
Data quality (clean and complete)2.3%
2
24.4%
21
73.3%
63
0.0%
086
Query response/system performance2.3%
2
53.5%
46
44.2%
38
0.0%
086
Clear and measurable objectives and KPIs10.5%
9
41.9%
36
47.7%
41
0.0%
086
Alignment between strategic, tactical and operational objectives and
metrics
11.6%
10
43.0%
37
43.0%
37
2.3%
286
Regular and continuous BI tools training sessions23.3%
20
57.0%
49
19.8%
17
0.0%
086
BI training on how to perform analysis in context of user's skill level12.8%
11
52.3%
45
32.6%
28
2.3%
286
Multiple training delivery modes (CBTs, videos, help documents)46.5%
40
31.4%
27
19.8%
17
2.3%
286
Dedicated BI support team14.0%
12
31.4%
27
54.7%
47
0.0%
086
Please provide any comments or other elements that you think are critical when driving user
adoption of BI that have not been addresses above (optional): - Text Analysis
URL Variable: goback
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