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Dave Stormoen, Solutions Consulting ManagerOracle Public [email protected]
Southern California Public SectorEBS Roundtable
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What is Oracle’s Applications Strategy?
What is Oracle’s EBS Roadmap?
What are Fusion Applications?
What are “Edge” Applications?
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What is Oracle’s Applications Strategy?
What is Oracle’s EBS Roadmap?
What are Fusion Applications?
What are “Edge” Applications?
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Applications Strategy
• Offer significant functional value with easy to uptake Applications Unlimited releases
• Deliver Fusion Applications Suite that can be adopted in a modular fashion alongside Applications Unlimited
• Provide specialized Line of Business Applications and transformative industry processes
• Enable Oracle’s Business Applications to exploit technological advances in Oracle Database and Fusion Middleware
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Complete Solutions
.
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Inves ting In Marke t LeadersOracleAcquiresA Sys tematic Acquis ition Stra tegy… Oracle Haley
Orac le Acquires Best in Class:Acquires Primavera Technology forBEA Best in Class: PolicyOracleOracle Project AutomationAcquiresbecomes #1 SchedulingLogica l Appswith Best inBest in Class:Class:Governance &MiddlewareOracle Compliance
AcquiresHyperion
Orac le Best inAcquires Class:Ste llen t BudgetingOracleBest in andAcquiresClass: PlanningSPL
Oracle Best in Class: ContentAcquires Tax and MgmtSiebe l RevenueBest in Management,Oracle Class: Utility BillingAcquires CustomerPeopleSoft RelationshipBest in ManagementClass:
State and LocalERP
Monday, October 12, 2009 12
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Complete Choice
Upgrades Solutions Deployment
Applications Unlimited Lifetime Support Continued
Innovation Frequent Releases
Oracle Applications Suite Family Module
Integrations
Public Cloud Private Cloud On Premise Hybrid
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Leveraging Oracle’s Investment in Technology
Oracle Applications
Complete and Integrated Middleware Suite to Enable SOA
Oracle Fusion Middleware
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Fusion V1.x
Hyperion EPM 11.x
E-Business Suite 12.x
E-Business Suite 12.1 Fusion V1 PeopleSoft
Enterprise 9.x
Hyperion EPM 11.1.1
PeopleSoft Enterprise 9.1
E-Business Suite 12.1.3
JD Edwards World A9.x
JD Edwards E1 9.0
JD Edwards World A9.2
Agile PLM 9.3.1
JD Edwards E1 9.x
E-Business Suite 12 Demantra 7.2 Demantra 7.3
OTM 6.0GTM 6.1OTM 6.1
Demantra 7.xGTM/OTM 6.x
PeopleSoft Enterprise 9.0
Agile PLM 9.2.2.4 Agile PLM 9.3 Hyperion EPM
11.1.2 Agile PLM 9.x
JD Edwards World A9.1
Agile PLM for Process 5.2
Agile PLM for Process 6
Siebel CRM 8.2 for Pub Sec
Agile PLM for Process 6.x
JD Edwards E1 8.12
Siebel CRM 8.0
CRM On Demand 15
Siebel CRM 8.1.1
CRM On Demand 18
Siebel CRM 8.x
CRM On Demand 12
CRM On Demand 13
CRM On Demand 14
CRM On Demand 16
CRM On Demand 17
CRM On Demand 19/20
CY2006 CY2007 CY2008 CY2009 CY2010 CY2011+
Continued Investment
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What is Oracle’s Applications Strategy?
What is Oracle’s EBS Roadmap?
What are Fusion Applications?
What are “Edge” Applications?
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Procurement
Customer &Master DataManagement
HumanCapital
Supply Chain
Financials
ApplicationsTechnology
E-Business Suite
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Focused on Financials and TechnologyOracle E-Business Suite R12
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New Org Wide Financials Architecture
Make Better Project Decisions
• Greater insights with Financials Analytics
• Complete solution for project business lifecycle reporting
• Actionable insights with role-based best practices
• Rules-based accounting engine
• Unified Bank Account Model• Centralized Payments• Tax Engine
Financials Increase Operational Control and Efficiency
Flexible Shared Services Model
• Centralized administration of shared services
• Perform processing and reporting across multiple operating units
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Procurement
Customer &Master DataManagement
HumanCapital
Supply Chain
Procurement
Supply Chain
HumanCapital
Customer &Master DataManagement
Financials
ApplicationsTechnology
E-Business Suite 12.1
& Projects
Substantial Value in Every AreaOracle E-Business Suite R12.1
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Procurement & Spend
• Extend supplier definition• Manage supplier
qualification processes across organization
• Perform ongoing risk and performance assessments
• Track compliance information
Oracle Sourcing
• Two stage RFP evaluation • Flexible price tier structures• Sourcing Optimization• Price Tier Optimization
Supplier Lifecycle Management
• Spend and procurement analytics and dashboards
• Optimize strategic sourcing programs
• eSourcing and Sourcing Optimization
Procurement Reduce All Supply Management Costs
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• View exceptions across multiple applications and operating units• Create, implement, and execute agreements• Analyze performance of procurement & suppliers
Negotiations Contracts & Agreements
Invoicing & Payment
Supplier ManagementRequisitions PO
Execution
Professional Buyer’s
Work Center
Unified Workcenter for All Procurement ResponsibilitiesSingle Access Point for All Responsibilities
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• Intuitive UI and streamlined workflows
• Status at-a-glance
• Multi-Org Access Control for shared services
• Extensive options for personalization
Professional Buyer’s Work Center Enable Command & Control for the Procurement Professional
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Improve Talent Management Processes
• Recruitment analytics• Learning analytics• Leave and absence
management• Core workforce architecture
enhancements• PeopleSoft HR Help Desk
Integration
Streamline Sourcing and On Boarding Talent
• iRecruitment - Employee Referrals and Recruiter and Manager Dashboards
• Oracle Workforce Lifecycle Management
• Improve Talent Management Processes with Oracle Performance Management
Extend Your Existing HRMS Investments
• HR Analytics• Succession Planning• Learning Management –
Learner Groups, Mandatory Enrollments, and Course Evaluations
Human Capital ManagementDevelop Talent and Reduce HR Costs
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Improve Talent Management ProcessesMaintain Employee Talent Information
Talent ProfileSelf Service Transactions
Timecard DashboardUsability, Efficiency
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WHAT’S NEW IN 12.1– Employee Referrals
• Recruiters or hiring managers mark vacancies eligible for employee referral
• Employees create candidates and refer them to a manager to pursue the candidate
– Recruiter and Manager Dashboards• Direct access to the recent vacancies,
new applicants, and recently created or updated offers
RESULTS– Improves the speed of hire which in turn
improves overall recruiting efficiency– Engages employees in the acquisition
of talent for the organization– Reduce time needed for recruitment
activities by having access to a summary of all activities
Streamline Sourcing and On Boarding Talent Oracle iRecruitment
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Increase End-User Productivity
• Integration Repository• E-Business Suite Adapter• Pre-Built integrations with
AIA
Reduce Cost of Ownership
• Lifecycle Management• Centralized identity
management• iSetup for data migration• Diagnostic Framework• Change Management Pack
Lower Integration Costs
• Better document publishing• Enhanced user experience• Pre-built end-user
documentation• Secure Enterprise Search• Web Center integration
Applications TechnologyIncrease Value from Applications
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• Collections & Payments• Loan Management• Financial Consolidation
Improved Workflow in Targeted Areas• Online Candidate Registration• Absence Management• Salary Administration
• Self-Service Purchasing• Sourcing• Supplier Collaboration• Business Intelligence
• Reduced pop-ups and duplicate screens
• Re-designed and streamlined entire workflows
• Reduced the number of steps to complete key tasks
• Improved overall look & feel and visual style
• Increased personalization capabilities
Drive Greater End User ProductivityBetter User Experience
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User Productivity KitEnd User Adoption Is Key to Value Realization
Source: Neochange
Effective user adoption is the primary determinant of the success of a project implementation
Copyright © 2009 Oracle. All rights reserved.
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Business Flows
Increase User Productivity
ProceduresSimulations
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CUSTOMER PERSPECTIVELake County completed the aggressive upgrade on the project timeline and Under budget by $6,000. The County also gained greater visibility into timecards saving time and improving insight, gained drill-down capabilities with transparent sub-ledger accounting that provided greater visibility and cleaner ledgers overall. Users also found the new interface easier to navigate
COMPANY OVERVIEW• Lake County has a total area of 1,368 square miles and is
located in northeastern Illinois, with Lake Michigan to the east, Wisconsin to the north, and Chicago to the south. With approximately 713,000 residents, it is one of the fastest-growing counties in Illinois and in the nation.
• Industry: Public Sector
• Employees: 3,300
CHALLENGES/OPPORTUNITIES• Upgrade the County’s existing Oracle enterprise resource
planning (ERP) system to ensure Premier Support and to take advantage of enhanced functionality
• Implement additional modules on the latest version of Oracle E-Business Suite to save time and money
SOLUTIONS• Oracle Financials• Oracle Procurement• Oracle Projects• Oracle Human Resources Management Suite
RESULTS• Completed the aggressive upgrade
within the original project timeline and Under budget by $6,000
• Oracle Learning Management On-line enrollment to all employees
• OTL Enhancements including Timecard dashboard and Net clock
• Gained capabilities with SLA of greater visibility
Lake County Upgrades to Oracle E-Business Suite Release 12.1 on Time Under Budget
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Applications Management Packs• 11gR1 Uptake• Diagnostics
EBS 12.1.3• Field Service Third Party Support• Warehouse Services Billing• Logistics Service Support for WMS• Subcontractor Change Management • EAM Work Permit & Safety• Selling Services• Financial Globalization for India, Brazil, VAT,
Argentina, China, Japan etc. • Duplicate Expense Management• OTL Supervisor Workcenter
Oracle E-Business Suite Roadmap…and some content highlights
Contract Lifecycle Management• Complete Fed Acquisition Lifecycle• US Federal Contracts Printing• FAR/DFARS compliant• IAE systems integration• CLIN/SLIN Hierarchy• Configurable Document Numbering• PALT Tracking• Oracle Federal Financials Integration• FPDS-NG and FedBizOpps Integration
EBS 12.1.3+• Service Charges • Spares Management• eKanban• GTM Integration• Property Manager• Mobile Field Service & Dispatch
Enhancements• ePedigree Integration• Serialization at Point of Use• Return to Vendor and Rework
Integrations:• Primavera R12 Integration• 11g Foundation Packs• 11g Process Integration Packs
EBS 12.x• Downtime Reduction (11gR2)• Middleware Uptake (11g)• Payroll to Projects Labor Costing• SCM Enhancements• HCM Localizations• Contract Lifecycle Management for
Defense Agencies
Oracle Fusion 1.0
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What is Oracle’s Applications Strategy?
What is Oracle’s EBS Roadmap?
What are Fusion Applications?
What are “Edge” Applications?
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The Driving Force: A New Inflection Point
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Oracle Fusion ApplicationsDelivering Unlimited Business Performance
Next Generation Adaptability
Next Generation Productivity
Next Generation Manageability
Respond effectively to change with flexible, modular, user-driven business software. Powered by best-in-class business capabilities built on open standards.
Work smarter with intuitive, intelligent and collaborative applications: What you need to know. What you need to do. Who you need to know. How to get it done.
Deliver faster ROI with tools for rapid setup and flexible deployment models. Protected upgrades. Lower TCO.Power in the hand of the users .
The Fusion Value Proposition
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Line of Business Role
The New Standard for WorkRole-Based User Experience
Manager Role
My tasks tell me what I need to do
Social networks tell me who I
should collaborate with
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Contextual Actions
Contextual Action
The New Standard for WorkContext-Driven Applications
Embedded intelligence
tells me what I need to know
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The New Standard for AdoptionChoice of Deployment Options
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Complete ChoiceCo-Existence Strategy Protects Your Investment
CRM
Supply Chain Management
Human Capital Management
Project Portfolio Management
Procurement
Financial Management
Siebel CRM
Hyperion Fusion GRCFusion
Accounting Hub
Fusion Shared-Service Procurement
Fusion Talent Management
Fusion Incentive Compensation
Primavera
Agile PLM
Transportation Management
Warehouse Management
E-B
usin
ess
Sui
teP
eopl
eSof
tJD
Edw
ards
Fusi
on A
pplic
atio
ns
Fusion Project Portfolio Management
Fusion Distributed Order
OrchestrationVCP
Fusion Product
Hub
Fusion Incentive Compensation
Fusion Sales Planning
CRM On Demand
Fusion Customer Hub
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What is Oracle’s Applications Strategy?
What is Oracle’s EBS Roadmap?
What are Fusion Applications?
What are “Edge” Applications?
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Edge Applications – Complementary Solutions
• Oracle Policy Automation• Governance Risk and Compliance• BI Applications• User Productivity Kit• Master Data Management• Contract Lifecycle Management
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Dynamic Legislation and Regulation is Driving the Need to Automate Policies
Freedom of information is increasing the pressure from customers and citizens to prove compliance with policies and standards
Budgetary pressures forceefficiencies
Costly IT projects and resource-intensive call centers are expected to innovate, and deliver more with less
Accountability requires transparency
Security, geopolitical and financial events drive frequent legislative changes and high expectations of enforcement
Making accurate and consistent decisions is difficult when finely targeted policies are needed to deliver the best outcomes
Policy complexity is growing
Legislative changes are accelerating
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Oracle Policy ModelingStructured Natural Language Rules in Microsoft Word
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The Source legislation or policy
Executable document in natural language that business users can understand and modify
Copy, Paste, Markup
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OPA: Dynamic Interviews Consistent, High-Quality, Interactive Self-service and Call CenterAdvice
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Asks least number of questions in most
logical order to finalize a
determination
Questions automatically
created from source document without
need for any
programming
Implement either via a default Web user
interface or by wrapping Web
Service API
Screen authoring for non-technical users –
easy to maintain
Left: Oracle Web Determinations
Above: Interview using Oracle Determinations Server web service to
drive questions
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Governance, Risk & Compliance
GRC Application Controls
TransactionMonitoring
SOD & Access
Application Configuration
Reporting KRI & AlertsDashboards
GRC Reporting & Analytics
GRC Process Management
Audit Management Assessment
Custom or Legacy Applications
GRC Infrastructure Controls
ChangeMgmt
Digital Rights
Data Security
Identity Mgmt
Records Mgmt
Pre-integrated with Oracle applications and technology, supports heterogeneous environments
Purpose-built business solutions for key industries and GRC initiatives
Best-in-class GRC core solutions to support all mandates and regulations
Issue & Remediation
Event & Loss Mgmt
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John Doe
123 Main StCenter City, NY 12345
$ 53,000.00
CancelOK
Name
Address
Salary
Employee Update
XXX-XX-XXXXXSSN
Supervisor Mary Smith
Conceal SSN number if User is NOT from HR dept
Employees can only view the salary field (can’t update) Disable Invoice Approval for
Invoices created by same user
Data Privacy and Data Integrity Mask sensitive data, restrict access to actions
Embedded preventive controls restrict access to sensitive data and critical actions proactively using native EBS interface and workflow technology
45Copyright © 2009, Oracle and/or its affiliates. All rights reserved. 45
CRM ANALYTICS ERP ANALYTICS
SALES
• Pipeline Analysis• Forecast Accuracy• Up-sell/Cross-sell• Cycle Times• Lead Conversion• Sales Team
Effectiveness
MARKETING
• Campaign Effectiveness
• Customer Insight• Product Propensity• Market Basket
Analysis• Campaign ROI
SERVICE & CONTACT CENTER
• Service Effectiveness
• Customer Satisfaction
• Resolution Rates• Service Rep
Efficiency• Service Cost• Service Trends
ORACLE BI SUITE ENTERPRISE EDITION PLUS
AND OTHER OPERATIONAL AND ANALYTIC SOURCESSOURCE ADAPTERS:
FINANCIALS
• General Ledger• Accounts
Receivable• Accounts Payable• Cash Flow• Profitability• Expense
Management
PROCUREMENT & SPEND
• Direct & Indirect Spend
• Buyer Productivity• Contract
Compliance• Supplier
Performance• Purchase Cycle
Time• Employee
Expense
SUPPLY CHAIN & ORDER MGMT
• Revenue & Backlog
• Inventory Analysis• Fulfillment Status• Customer Status• Order Cycle Time• BOM Analysis
PROJECTS
• Project Funding and Budget
• Product Cost• Project Revenue• Project Billing• Project Profitability
HUMAN RESOURCES
• Employee Productivity
• Compensation• Talent
Management• Recruiting Analysis• Learning Analysis• Workforce Profile
Oracle BI Applications SuiteComplete, Prebuilt, Best Practice Analytics
PRICE
• Price Segments• Price Waterfall
Analysis• Deal Life Cycle• Deal Desk
Analysis • Product Pricing
Performance
LOYALTY
• Member Demographics
• Membership Trends
• Program Revenue• Promotion
Effectiveness• Points Analysis
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Oracle Master Data Management
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Contract Lifecycle Management
Oracle Procurement Today Supports…
Routine commodity-based procurement
Catalog ItemsOff the shelf, standard
procurementsShopping cart model
More complex direct procurement
Non-standard procurementsSome support today for more
complex items and servicesProgress Payments
Work-based contracts for complex procurement
Major Systems AcquisitionsFAR and DFARS Compliance IAE and FSIO supportFederal NomenclatureSupports complex and routine
contracting Integrated with Financials and
other ERP processes
…and with CLM:
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R12+ Knowledge Resources• Release Content Documents (RCDs)• Oracle University – R12 TOI gives a short viewlet on
most of the new features and installation guidance• My Oracle Support (Metalink) has an extensive series
of R12 upgrade documents• http://launch.oracle.com
• Pin = EBSBV
• Most importantly, call your rep
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Questions and Answers
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R12 Customer Success
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