This is whenyour customer journey STARTS
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This is where it really
HAPPENS
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This is how itLASTS
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and how it may END !
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European corporations face an average of 3 critical
incidents per month*, and thousands less serious
but as costly to resolve
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They spend an average of 12,4 hours* per incident on Root
Cause Analysis !
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Information System incidents cost several Millions of Euros
for Complaint Handling, Incident Resolutions and direct Revenue Losses….
…not withstanding Customer Satisfaction !
SOFTBRIDGE Smart Monitoring Engine
monitors proper execution of
Critical Business Processes End to End
It detects Incidents in Real-Time
It identifies the Root Cause instantly
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It enables Companies to resolve incidents even
before Customers are impacted !
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-80% incidents in 6 months
<5min.for diagnostic
>1Million € saving per Year
-30%complaints
MONITORING INFORMATION SYSTEM WITH BUSINESS IN MIND
WANT TO KNOW MOREWWW.SOFTBRIDGE.FR
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