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Page 1: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Social Software: Wikis

Darlene Fichter, Data Library Coordinator, U of S Library

November 28, 2005ACCOLEDS/DLI Training

Page 2: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Darlene Fichter

Page 3: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Collaboration Happens at Different Levels

Community level– Relatively intense interactions– Rheingold - “enough people carry on public discussions long

enough, with sufficient human feeling, to form webs of personal relationships in cyberspace."

Network level– Interaction based around a topic or subject

Team level– Based around a project, task, process

Page 4: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

U of S Weblog Initiative

I worked with the campus IT project team on:– Software selection– Policy– Promotion– Training– Stage: “soft rollout”

UThink – University of Minnesota (library led institution wide)

blog.lib.umn.edu Embedded “blog this” in the licensed database results like links to citation

manager

Page 5: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

The University of Warwick: Statistics

http://blogs.warwick.ac.uk

Page 6: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Aggregate Tags for Your CommunityUniversity of Warwick Launch fall 2004

Blogs 3,622

Posts 47,872

Comments 110,784

Tags 4,654

Page 7: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Small Team Blog – Data Library

Software: Movable Type

Page 8: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Wiki

Page 9: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

What is a “Wiki”?

Web application invented by Ward Cunningham in 1994 that allows anyone to add content and anyone to edit it. “It’s a tool for collaboration, really, we don’t know quite

what it is but it’s a fun way of communicating asynchronously across the network”.

Wiki means “quick” in Hawaiian

Page 10: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Wiki’s Characteristics

Intended to be simple so you can focus on the writing, not the mechanics and syntax

No HTML required

Page 11: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Wikis: Collections of Pages

Home Page Contact Us Products RFPs

edit edit editedit

Wiki pages look like web pagesAnyone with a web browser can read a wiki site

Illustrations adapted from Guillaume du Gardier. What is a wiki? June 2, 2005

Page 12: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Click, Write and Save

edit editsave

...KMWorld 2005

…KMWorld 2005

Anyone can undo any change at any time

Anyone with a web browser can edit a wiki site

Page 13: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Create a new page by writing its name in CamelCase, called a WikiName

Creating New Pages

Title

… NewName …

edit edit

NewName

Click on any WikiName to see pages that link to it

Page 14: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Wiki Design Principles

Openness and trust – if a page is incomplete or inaccurate anyone can edit it

Incremental – pages can cite other pages, even those not yet written

Observable– you can see the changes being made

Organic– site structure is up to everyone and it will evolve and change

More principles…

Wiki Design Principleshttp://www.c2.com/cgi/wiki?WikiDesignPrinciples

Page 15: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Wiki (Jotspot) Anatomy: Features

Attach a File

Import Word

Emails

Send an Email

Make a comment

Inviteusers

Changesvia RSS

Search

Page 16: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Wiki Examples: Wikipedia

www.wikipedia.org

Page 17: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Wikipedia: Recent Changes

Page 18: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Wikipedia in Action

London bombing, time lapse for Wikipedia changesEmergent Information

The Day Citizen Media Went Mainstream, July 11, 2005 http://thelastminute.typepad.com/blog/2005/07/the_day_citizen.html

Page 19: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Wikipedia: Viewing History

Page 20: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Wiki Gardeners

Person who goes around tidying up the wiki, pruning, editing, organizing, and cleaning up

Usually liked and respected

On a wiki, you might want to assign this role.

Page 21: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Library Success: A Best Practices Wiki

http://www.libsuccess.org

Page 22: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Ohio University Biz Wiki

http://www.library.ohiou.edu/subjects/bizwiki/index.php/Main_Page

Page 23: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

University of Connecticut Staff Wiki

http://wiki.lib.uconn.edu/wiki/Main_Page

Page 24: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Butler WikiRef

http://www.seedwiki.com/wiki/butler_wikiref/

Page 25: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Other Social Software Examples

Social Bookmark Tools– Furl - www.furl.net– Connotea - www.connotea.org (aimed at academic,

software is open source and you can install locally)– del.icio.us - www.del.icio.us

sharing, tagging and subscribing to other bookmarksrecommends other sites to you based on your profile

Flickr - www.flckr.com - sharing and tagging photosTechnorati - www.technorati.com - search blogs, or

switch and search "tags"

Page 26: Social Software: Wikis Darlene Fichter, Data Library Coordinator, U of S Library November 28, 2005 ACCOLEDS/DLI Training.

Thank you

Questions?

Darlene Fichter University of Saskatchewan Libraries

library.usask.ca/~fichter/