Scott H. Atkins
716 Durham Lane, No. B ~ Ventura, CA 93004 Cell: 805-340-6708
Email: [email protected] Home: 805-918-7142
www.linkedin.com/in/scottatkins22/
Objectives
I am a hands on and hardworking manager with an excellent background in sales, customer service and
communications. I am looking to join a progressive organization in the sales, marketing, procurement or employee
development area in a management position.
Skills
Management/Supervision
As a manager and supervisor, through an open door policy, I strive to provide a safe and positive environment for
employees to succeed and grow. This is achieved through setting clear and concise goals, monitoring progress,
and acknowledging and rewarding their success. My greatest skill lies in resolving difficult and confrontational
issues with upset and/or dissatisfied customers and employees.
Employee Development Using a hands on interactive approach, I first learn as much as possible about a product or service in order to gain
trust and confidence from those I’m training. Utilizing a variety of training materials, I then use different techniques
such as role-playing, light-hearted impromptu quizzes, and friendly competition to achieve the desired level of
proficiency in the employee.
PROFESSIONAL EXPERIENCE
Marketstar, Ventura County, California
2013-2014 MarketStar is a part of the Diversified Agency Services division of Omnicom Group Inc. Omnicom is a leading global advertising,
marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide
advertising, strategic media planning and buying, interactive, direct and promotional marketing, public relations and other
specialty communications services to over 5,000 clients in more than 100 countries.
LG Product Specialist
➢ Product Training
➢ Sales/feedback Reporting
➢ Sales
➢ Cell phone carrier visits
➢ Brand advocate
➢ Customer Service
➢ Inventory Reporting
Affordable Portables, Port Hueneme, CA 2011-2013
Affordable Portab les is an authorized AT&T retailer. This privately owned company has been in operation for over 30 years.
With over 25 authorized retail stores throughout California, they have been a significant part of the wireless retail industry.
Store Manager
➢ Daily store operations
➢ Managing, training, disciplining store employees
➢ Buyer/ Purchasing
➢ Wireless phone and accessory sales and services
➢ Customer service and support
➢ Cash handling including daily bank deposits
➢ DIRECTV subscription sales
➢ Wireless phone activations
➢ Hiring/ Firing Employees
Fusions, Ojai, CA 2008-2011
Fusion was a privately owned upscale clothing store. The store featured an array of clothing by local, independent
designers as well as well-known brands.
Store Manager
➢ Managed day-to-day operations
➢ Supervise employees
➢ Buyer/Purchasing
➢ Customer Service
➢ Sales
➢ Responsible for the supervision, training and scheduling of employees
➢ Responsible for generating sales through promotions and local advertising campaigns
➢ Responsible for daily development of store sales reports
➢ Handled customer service issues
➢ Create and manage inventory, ordering and receiving
➢ Managed opening and closing register balancing
Golfsmith International, Oxnard, CA 2005 - 2009
Golfsmith is a 40-year-old specialty retailer of golf and tennis equipment, apparel and accessories. The company
operates as an integrated multi-channel retailer, offering its guests the convenience of shopping in its 72 stores
across the United States. Golfsmith offers an extensive product selection that features premier-branded
merchandise, as well as its proprietary products, clubmaking components and pre-owned clubs.
Assistant Store Manager
➢ Managed day-to-day operations
➢ Buyer/Purchasing
➢ Responsible for the supervising, training and scheduling of employees
➢ Responsible for generating sales through promotions and local advertising campaigns
➢ Responsible for daily development of store sales reports
➢ Handled customer service issues
➢ Create and manage inventory ordering and receiving
➢ Manage opening and closing register balancing
➢ Club repair, custom fitting and building
➢ Shipping and Receiving Supervisor
CIRQUA Customized Water, Camarillo, CA
1999 - 2004
CIRQUA’s mission is to provide global customized water solutions, products and services that add value to their
customers and stockholders through our commitment to company growth, sustainability, continuous development,
personal relationships, employee fulfillment and philanthropy to the highest degree of ethical standards.
Senior Sales Consultant
➢ Generating sales
➢ Responsible for and routinely managed multi-million dollar accounts
➢ Training and supervision of new sales associates
➢ Managed relations with clients and suppliers
➢ Handled customer service issues
➢ On-site technical recommendations and assistance
➢ Helped develop pricing models and sales and marketing plans
➢ Developed marketing campaigns and materialized promotional materials for company and clients
➢ Buyer/Purchasing
ADDITIONAL SKILLS AND HIGHLIGHTS
Received multiple management and sales awards
Successfully completed several sales & management courses
Experience with Windows, Excel, Word, PowerPoint, Copy machines, Fax machines, 10 Key, UPS and FedEx
software, and various POS systems. Shipping and receiving experience. Operating forklifts.
EDUCATION
Ventura Community College, Ventura, CA Associate's Degree
California Lutheran University, Thousand Oaks, CA
University of Las Vegas, Las Vegas, NV
California State University at Northridge, Northridge, CA
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