Download - SaaS Implementation

Transcript
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SaaS Implementation:What’s different?

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Welcome & Logistics

• Questions– Via webinar chat– During Q&A portion of the call

• Join the conversation – On Twitter with #hrtechchat

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About HROA

• Founded in 2003 - Global association • Open to anyone in the HR Outsourcing and

Transformation industry anywhere in the world: practitioner, buyer, provider, technology firm, advisor, consultant, or academic.

• Mission to be the single recognized community for improving the quality, effectiveness, and efficiency of outsourcing as part of an overall HR service delivery strategy.

• www.hroa.org

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Today’s Panel

Frederic LequientOracle

Scott MahoneySeertech Solutions

Sona ManzoFuturestep

Ken TressOracle

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SaaS ImplementationToday we will cover 4 critical components

Change Management

Role of ITRole of the Business

Configuration

Post Go-Live

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Change Management

SaaS vs. a Traditional BPO Deployment What is different?

Implementation Timeline Faster /shorter; what to watch out for?

Vendor’s Ecosystem Advantages/

disadvantages

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IT &Business Collaboration

Roles differ in a SaaS deployment

Role of IT

Role of the Business

Budget owner?

Post Go-Live• .

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Configuration vs Customization

What is Configuration

Benefits of Configuration

Challenges with Configuration

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Post Go-Live Evolution

2003 2013

How to ensure your investment pays off What’s different

For the Business For IT

Best Practices Pitfalls

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Change Management

Role of ITRole of the Business

Configuration

Post Go-Live

BPO Benefits in a SaaS World

Ken

SonaFrederic

Scott

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Questions & Comments