REBECCA E. THIES4842 Larwell Drive * Columbus, Ohio 43220 * 614.719.9705 * [email protected]
Office Management and Executive Assistance, including maintaining calendars, incoming and outgoing correspondence,drafting emails, internal correspondence and memos. Maintaining accounts receivable, accounts payable, and payroll (ADP)and QuickBooks Pro, including completion of all payroll tax filings and income/expense reports.
Project Management & Website Development, from basic wireframe of the website to complete functionality of a website,including basic knowledge of WordPress, Teamwork PM project management system, e-commerce and web developmentterminology. Management of staff, conducted project management staff meetings, prioritized and delegated projects,customer relationship management, upselling, problem solving and tasking functionality and edits to outsourcedprogramming team.
Cognizant of confidentiality, accuracy, and detail necessary while maintaining daily operations in a fast-paced,professional, and ever-changing work environment.
Extensive background in legal field, including experience in legal research and writing, specifically in the areas of probate,real estate, foreclosure, landlord/tenant, domestic relations, and guardianships. Recognizes importance of compliance withpolicies and procedures.
SKILLS
Social Media ManagementBusiness DevelopmentLegal ResearchNegotiationInterpersonal Skills Supervisory RoleClient RelationshipsDelegating
Excellent Communication SkillsSchedulingNavigation of Docketing SystemsConfidentialityFile ManagementAdaptabilityProject ManagementWordPress
Google AdWords CertificationFacebook MarketingFamiliar with Legal TerminologyDictation and Typing Time ManagementBookkeepingResourcefulWebsite Functionality
SELECTED ACHIEVEMENTS
Efficiently managed 50-100 ongoing web development projects, while maintaining current client relationships and generating new business. Increased company gross receipts by 400% in two years.
Proficient in WordPress, Social Media Management, Google AdWords Certification, Freshbooks, TeamWorkPM, Microsoft Office Suite, Google Apps, Webmaster Tools, Google Analytics.
Mastered legal software programs and created templates to facilitate time-saving techniques for office and billing efficiency, while producing a timely and accurate work-product for the client.
Prepared timely, accurate, and comprehensive reports to ensure compliance in filing of all receivables, expenses, income tax, payroll tax, and employee reports.
PROFESSIONAL EXPERIENCE
Client Solution Innovations Powell, Ohio 2013 – MARCH 2015Digital/Online marketing firm. Managed 7 employees and off-site programming team. Focused on the development of websites, social media management and Facebook marketing.
EXECUTIVE VICE PRESIDENT
KEY RESULTS:
Increased gross receipts by 400% in 24 months. Maintained up to 50 ongoing projects at a time, while maintaining current customer service with clients and generating new business with current clients with analytical thinking and creative problem solving.
Advanced from entry level administrative position to full executive management position in less than 2 years.
Supervised office staff with patience and approachability, while encouraging successes and providing constructive criticism and guidance when needed.
Developed a significant knowledge base in website development, administrative project management, Facebook advertising, Google Apps, Freshbooks, SEO, WordPress and client relationships.
Evaluated client needs and made recommendations to problem solve with creativity and efficiency while generating new business and income for the company.
Developed an extensive network of business relationships and referrals based on clients’ personal experiences working with me.
Professional and detailed preparation, editing and proofreading of correspondence and website content to guarantee effective communication with clients, agencies, while fostering continued and new customer relationships.
Rebecca E. Cook Law Office Chillicothe, Ohio 2005 – 2009 General law practice focusing on probate, real estate, guardianships, landlord/tenant law, and domestic relations.
ATTORNEY
KEY RESULTS:
Successfully advocated on behalf of clients to resolve immediate legal issues in a timely and professional manner.
Supervised office staff with patience and approachability, while encouraging successes and providing constructive criticism when needed.
Tracked and compiled confidential client information to maintain a caseload of approximately 50-75 active client files.
Developed an intimate knowledge of the court system and a cohesive, professional, and cordial relationship with all court personnel, colleagues, and various county/city agencies.
Evaluated client needs and made recommendations or referrals to other agencies in an effort to effectivelyand efficiently address client concerns.
Professional and detailed preparation, editing, proofreading and revision of legal memoranda and correspondence to guarantee compliance with outside agencies, courts, and colleagues to competently represent my client, myself, and my profession.
Blair & Ater, LLP Chillicothe, Ohio 1995 – 2005
Associate Attorney, 2002 to 2005 Paralegal / Office Mgr. / Payroll, 1995 to 2002
Promoted to Associate Attorney to manage ongoing case files. Increased client caseload and firm income through myinterpersonal skills and expedited client satisfaction. Maintained daily office operations, including client correspondence,legal memoranda, crisis management, scheduling, accounts payable, accounts receivable, and payroll. Production ofaccurate and timely income/expense reports, payroll tax reports, and all necessary tax reporting requirements. Supervisedoffice staff, including delegation of duties, time management, specialized training.
Key Results:
Trained office staff to ensure compliance with office policies and procedures as well as legal requirements.
Gained client trust and increased productivity by applying my transferrable skills into my present position. Expedited client meetings with excellent time management skills and resolution of client problems.
Guaranteed compliance with governmental reporting agencies for all income/expenditures related to the practice, including all payroll reporting requirements.
EDUCATION & CERTIFICATIONS
CAPITAL UNIVERSITY LAW SCHOOL — Columbus, OhioJuris Doctorate, 2002
OHIO UNIVERSITY — Chillicothe, OhioBachelors of Specialized Studies, Business Communications, 1998
OHIO UNIVERSITY — Chillicothe, OhioAssociate, Office Administration Technology, 1995
Activities: Working out, networking, children’s sports activities, continuing education
Certifications: Google AdWords Certified
OF NOTE
Professional Development:
I am continuously looking for new ways to improve my knowledge and understanding of my current position and eagerly take on new challenges to continue learning and improving myself.
Volunteerism:
Volunteer Coordinator, CHOICES – Eliminating Domestic Violence
Dress for Success – Empowering disadvantaged women attempting to re-enter the workforce
Amethyst, Inc. – Speaking engagements on addiction awareness and support of funding for treatment
Specialized Training:
Working knowledge of WordPress CMS platform
Facebook Marketing/Ad Campaigns
Impact Community Action – 4 weeks Workforce Development Training
Sexual Assault Response Network of Central Ohio – 32 hours Survivor Advocacy/Hotline Training
Choices – Eliminating Domestic Violence – 4 hours Crisis Hotline Training / 2 hours Peer Support
CDCA – 20 credit hours toward CDCA licensing (Chemical Dependency Counselor Assistant)
Professional References:
Sarah Hubbard, Owner Gabriel Renfrow, Owner/CEOChapman Graphics Frac Media614-204-9602 [email protected] [email protected]
Tina Fisher, CEO Karen MarshallL'Italia Vero3 Consulting614-940-8854 [email protected] [email protected]