www.4fm.org.uk

 

Quality Managed Facilities Principles

• facilities add value to organisations and are aligned to strategic objectives

• leaders develop and facilitate the achievement of fm values and strategy • excellent service is sustained and all customer needs anticipated

• responsible attitudes to society and environment are demonstrated

• relations with users ensure continuous improvement

• facilities teams are competent, qualified and well trained

• available resources are deployed to maximum benefit

• performance compares with the best

• recognition as an excellent enterprise and seen as market leader

QMF assessments and awards are made in the context of a facility and not individual organisations