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������������ ����������Sustainability of the business can not be achieved by business excellence only; corporate responsibility and environmental
awareness also have a major role. PTT Chemical is therefore willing to do more than it has in the past, for a better society and
environment. PTT Chemical engineers the security and sustainability of the business growth along with the social and environmental
responsibility through improving thinking and actions; changing perspectives; expanding vision and imagination; and offering
more responsibility. We believe what has been said needs in all our employees’ minds, to ensure this footstep is towards a brighter
and more beautiful future.
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���������������������������PTT Chemical Public Company Limited is committed and devoted to providing a better
quality of life for our entire workforce and society through “Innovation”, which guides us
towards the shared value between the company and society as a whole.
We believe that Innovation is originated through the process of thinking, learning and
implementing, leading to benefit and better new value, starting from employees to
community, society, industry and our country.
StatementGRI Application Level Check
GRI hereby states that PTT Chemical Public Company Limited has presented its report “2010Sustainability Report” to GRI’s Report Services which have concluded that the report fulfills therequirements of Application Level A.
GRI Application Levels communicate the extent to which the content of the G3 Guidelines has beenused in the submitted sustainability reporting. The Check confirms that the required set and number ofdisclosures for that Application Level have been addressed in the reporting and that the GRIContent Index demonstrates a valid representation of the required disclosures, as described in the GRIG3 Guidelines.
Application Levels do not provide an opinion on the sustainability performance of the reporter nor thequality of the information in the report.
23 March 2011, Amsterdam
Nelmara ArbexDeputy Chief ExecutiveGlobal Reporting Initiative
The Global Reporting Initiative (GRI) is a network based organization that has pioneered the development of the world’s most widely usedsustainability reporting framework and is committed to its continuous improvement and application worldwide. The GRI Guidelines set outthe principles and indicators that organizations can use to measure and report their economic, environmental, and social performance.www.globalreporting.org
Disclaimer: Where the relevant sustainability reporting includes external links, including to audio visual material, this statement onlyconcerns material submitted to GRI at the time of the Check on 11 March 2011. GRI explicitly excludes the statement being applied to anylater changes to such material.
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�2��3We believe that our business - providing chemicals - is necessary for human and the quality of life in societies. We welcome you to read this report which adopted Global Reporting Initiative Guidelines (GRI), which is the international standard for sustainability reporting. This report is also served as the United Nations Global Compact 2010 Communication on Progress (COP). Moreover, you can visit our website on PTTChemgroup.com to learn how we operate responsibly to help meet the need for supporting our society, environment by promoting harmony and a mutually beneficial cycle between “industry” and “the society.”
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Our Commitments to ExternalSustainability Initiatives
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“By balancing economic, social and environmental dimensions
will help PTT Chemical to achieve growth and drive our
performance to compete in the international arena.”
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�������s75�����:2���27=�����������(�55���At PTT Chem Group, our aim is to be the chemical industry
leader in bettering quality of life via human, technology, and
innovation potential as well as being a sustainable business
role model.
We believe with high morale and responsibility in our conduct
not only can raise quality of life and develop higher living
standards to stakeholders, but contribute to our nation as a
whole from today and beyond.
More importantly, by creating such values enhances PTT
Chem Group to reach healthier business potential by
improving financial performance from lowered costs which
is quite essential for qualitative growth. This approval reflects
from stakeholders in leading to sustainability.
This Sustainability Report was prepared in accordance with
Global Reporting Initiative, GRI-G3 Guidelines to demonstrate
comprehensive performance on sustainable development.
It is our pleasure that the report was improved and qualified
as ‘Application level C’ last year to ‘Application level A’ this
year from GRI.
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!��������75�����:�2���PTT Chem Group’s Corporate Social Responsibility (CSR)
roadmap emphasized on integrating variety of business
operations, corporate vision, fine-tuning business means
according to environment, risk factors and global leader
benchmarking, in addition to aligning stakeholders expectations.
All key considerations are also our key success factors in
moving forward as a leader in sustainability development.
In 2010, PTT Chem Group’s CSR Committee accompanied
with Value Centers achieved its mission with formulating PTT
Chem Group’s CSR Strategy and Master Plan for 2011-2015
as a framework for all business units. It contains guidelines to
efficient natural resource utilization, responding to stringent
regulatory requirements, bettering Thai quality of life and
collaboration with industry groups for community benefits,
which are all vial to PTT Chem Group’s business conduct.
We continue to improve the way we embed the principles of
Corporate Social Responsibility into the way we manage our
business. Thus, our business units are now required to adopt PTT
Chemical CSR Framework, which is aligned with international
standards including ISO 26000. To put PTT Chemical CSR
Framework into practice, businesses must develop short and
longterm action plans, including challenging targets through
incorporating into their business plans.
Findings in studies for Master plan revealed challenges with
significant effects to the group’s growth target. In 2010,
PTT Chem Group countered these challenges by means of
utilizing natural resource efficiently, such as lowering water
and energy consumption in production through equipment
improvement and installation down to improving production
efficiency. PTT Chem Group collaborated with industry
members and communities in establishing and being a part
of “Community Partnerships Initiative” to help coordinate
and manage all concern issues related to social and
community well-being with PTT Chem Group’s CEO as the
group’s president.
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Mr. Veerasak Kositpaisal
President & CEO
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The “Map-ta-phut” situation has subsided after the court
decided to have only the expansion of Ethylene glycol
production project of TOC Glycol Co., Ltd. - a part of PTT Chem
Group - to halt operation according to the Thai constitution.
We are awaiting the royal Thai government for direction to
move forward. Nevertheless, without further ado, all projects
conduct Health Impact Assessment (HIA) reports and are
preparing equipment readiness for operation.
2010 challenges are testimony to direct effect of PTT Chem
Group’s determination towards social and environment
responsibility with our business performance and plan.
Therefore, it is with our honour to announce that PTT Chem
Group has joined the United Nations Global Compact and
support The UN Global Compact’s ten principles in business
conduct with the group’s CSR strategy.
PTT Chem Group is resolute as portray in this report in its
determination and progress as a leader in Petrochemicals &
Chemical as well as a role model in Corporate Social
Responsibility.
We have the company incorporated such responsibility in all
activities to help lead to sustainable development as stated in
our vision: Creating sustainable social value through innovation.
� M V k K it i l
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Last year, it was our pride to take a big step toward a global social responsible
company by participation in United Nations Global Compact, the UN initiative
for responsible businesses and supporting UN sustainable development initiatives
and goals. There are over 8,700 participants from 135 countries comprising of
leading companies, NGOs, academics and government agencies. To date, the
Global Compact stands as the largest corporate citizenship and sustainability
initiative in the world
PTT Chemical upholds the UN Global Compact’s ten principles and commits to
integrate the 10 principles into PTT Chemical business process through the
company Sustainability Strategy. The progress to date of our actions could be
illustrated as follows:
Sustainability Report 2010PTT Chemical Public Company Limited 06
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Areas Global Compact Principles Actions
Human Rights
Labour
Environment
Anti-corruption
1. Businesses should support and respect the protection of internationally proclaimed human rights2. Businesses should make sure that they are not complicit in human rights abuses
• Written company’s code of conduct on respecting employees’ fundamental human rights regarding international norm• Grievance mechanism in case of human rights abuse• One of the elements in PTTCH Sustainability Strategy, “Human Rights”• Continuous fence-line communities dialogue to receive concerns and provide understanding and resolution
3. Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining4. Businesses should uphold the elimination of all forms of forced and compulsory labour5. Businesses should uphold the effective abolition of child labour6. Businesses should uphold the elimination of discrimination in respect of employment and occupation
7. Businesses should support a precautionary approach to environmental challenges8. Businesses should undertake initiatives to promote greater environmental responsibility9. Businesses should encourage the development and diffusion of environmentally friendly technologies
10. Businesses should work against corruption in all its forms, including extortion and bribery
• Written policy on human resources management on respecting fundamental rights at works and non-discrimination• Written company’s code of conduct on non-discrimination, fair compensation and benefits, supporting group activities and employee consultation• Written company rule on no child, forced and compulsory labour• One of the elements in PTTCH Sustainability Strategy, “Labour Practices”• Grievance mechanism and annual employee satisfaction survey
• One of the elements in PTT Chemical Strategy, “Environment” focusing on energy efficiency, whereas pollutions and wastes management considered as fundamental practices• Written company’s code of conduct on treatment of communities, society and environment and written Good Practices on undertaking of transactions with business partners who shares its ideals of social and environmental responsibility• ISO 14001 environmental management system is in place for all major facilities, which has environmental risk assessment as a requirement to prevent the impact
• Written company’s code of conduct on conflict of interest, procurement and treatment of business partners, acceptance and giving of gifts, assets or other benefits and internal controls / audits and accounting / financial reports• Disclosure of PTT Chem Group Corporate Governance Policy and Business Code of Conduct on the company’s website• PTT Chem Group Business Code of Conduct Hand book for suppliers and business partners to disclose fair business practices• Whistleblower system for internal complaint• Grievance system for external compliant through the company’s website, letter and facsimile
Sustainability Report 2010PTT Chemical Public Company Limited 08
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(1) PTTCH production = 1,863,000 tons per year and
PTTPE production = 1,025,000 tonsper year
(2) PTTCH production of Butene-1 andButadiene = 100,000 tons per year
(3) PTTCH production = 300,000 tons per year and BPE production = 500,000 tons per year (4) PTTPE production = 300,000 tons per year(5) PTTPE production = 400,000 tons per year(6) TSCL production = 90,000 tons per year
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(7) TOCGC production = 300,000 tonsper year and expansion project
production = 95,000 tons per year(8) EA production = 50,000 tons per year(9) TEX production = 50,000 tons per year
(10) TOL production = 331,000 tons per year(11) EMERY production = 976,000 tons per year (including MPR*)(12) Bio Spectrum production of Carotenoid (by-production of Methyl Ester used in food coloring)
(13) TTT(14) PTTUT(15) NPC S&E(16) PTTME(17) EFT(18) VNT production = 280,000 tons per year(19) PPCL production = 200,000 tons per year and Bis-Phenol-A = 150,000 tons per year(20) Bio Creation(21) Myriant(22) PTTICT
Sustainability Report 2010PTT Chemical Public Company Limited 12
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Performance �� Oleochemicals
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���22�075��55PTT Chemical is a fully integrated petrochemical and chemical
company. Our products are derived from our main product,
Olefins, namely ethylene and propylene with other products
including EO-Based Performance and Oleochemicals.
The Company also provides services to support PTT Group's
production capacity, such as shared facility, jetty and storage
tank farm. The Company's distinctive business expansion plan
will enhance its competitiveness, as well as elevate Thai
petrochemical industry into the international arena.
Sustainability Report 2010PTT Chemical Public Company Limited 14
“Chemicals” does not only enhance the quality of life, butalso plays the significant role in everyday life as fundamental
products of four requisites.
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�7��55������75�����:2�-���PTT Chemical works towards strengthening our economic,
social and environmental performances, in order to lay a strong
foundation for a growing international presence and to
become a leader in petrochemical sector. As we expand our
company into a new era of strength and stability, PTT Chemical
realizes that our key challenge is to propel our operation with
responsibility to the society and environment, as well as putting
in place CSR practices in line with internationally recognized
standards.
075��55��75�����:�2�����PTT Chemical believes that business sustainability cannot
success upon profitability alone, but also by operating responsibly
can sustain our growth path. PTT Chemical operates on a
foundation of Corporate Social Responsibility Framework of
PTT Chemical.
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Sustainability Report 2010PTT Chemical Public Company Limited 16
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and Leadership
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Labour Rights
Environmental Management
Fair Operating Practices
Social Investment and
Community Development
Supply Chain Management
Product Stewardship
CSR Reporting
Stakeholder Engagement
���������������������������PTT Chemical Public Company Limited is committed and
devoted to providing a better quality of life for our entire
workforce and society through “Innovation”, which guides us
towards the shared value between the company and society
as a whole.
We believe that Innovation is originated through the process
of thinking, learning and implementing, leading to benefit
and better new value, starting from employees to community,
society, industry and our country.
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Sustainability Report 2010PTT Chemical Public Company Limited 18
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PTT Chem Group considers its essential to embed CSR into its
management strategies and to practice CSR as a part of its
business operations. As such, PTT Chem Group continues to
embed the principles of CSR into the way we manage our
business on a day-to-day basis and from board room toshop floor.
������������2��5���5�:�2����#�������PTT Chem Group has appointed PTT Chem Group’s Corporate
Social Responsibility Committee since 2009 to be responsible
for strategy formulation and execution. At reporting time, the
Committee comprises of 11 members with PTT Chem Group’s
CEO as the president of Committee along with top management
from each “Value Center” and other business functions. The
Committee members must be knowledgeable in assorted
disciplines so as to blend their knowledge and competence
to oversight the CSR governance of PTT Chemical. The
Committee is accountable for playing proactive roles in
decision-making, direction-setting and provision of oversight
of management’s performance in implementing CSR Policy
and strategy. This also ensures implementing the vision and
strategy effectively. The committee’s role and responsibility are:
1. Set PTT Chem Group CSR’s policy complying to PTT Chemical
standards and international standards
2. Give advice, promote and support resources to related
parties to enable CSR plan implementation effectiveness
3. Govern and monitor the group’s practice with continuous
improvement that conforms to the policy including required
standards
4. Review and approve CSR action plan and assess the group’s
CSR performance
5. Account for CSR report preparation in line with international
CSR standards
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The PTT Chem Group’s CSR Pol icy and Strategy are
communicated and deployed through this Committee in
Corporate Strategy Deployment & Alignment sessions. The
Committee members are responsible for deploying CSR Policy,
Strategy and action plans; direct and review CSR performance
in their line of responsibility. Reviewing of performance in
implementing CSR Policy and Strategy is implemented on a
quarterly basis, as well as reporting through Corporate
Dashboard within BSC Monitoring and CSR Committee Meeting
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In 2010, the Committee met 5 times to review, set and approve
CSR Strategy for PTT Chem Group. In addition, the Committee
has set medium and long term goals, including material issues
to group and programs to be achieved within 2015 as depicted
as follow:
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The nature of our business means that social and environmental
issues are material to our future success also material to
the interests of local communities and other stakeholders
in location where we operate.
Through formulation of our CSR Strategy, PTT Chem Group CSR
committee defined priority areas and reviewed completeness
and comprehensiveness of the issues, we identify as material
to our business and our internal and external stakeholders.
Our assessment of materiality is a judgement based on a wide
range of factors including our ambition levels, priority and the
changing landscape.
The CSR issues, we regard as the most material including in our
progress and plan at the end of 2010 are shown in the table.
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Sustainability Report 2010PTT Chemical Public Company Limited 24
49
• Improve production process to reduceenergy loss. However rate of energy consumption in 2010 was higher due to production turn down from raw material limitation and turn around at production unit#1 of olefins plant I-4 in 2010.• Design Rayong office building to be energy saving building by using natural light and using LNG to generate electricity and cooling water.
• Communicate and arrange contest for energy saving in offices.
Energy Management
Efficient Operations
WaterManagement
Conserve energy in processes and offices.
Promote an energy saving awareness to all employees.
47 • Set up water resource management task force to monitor water availability crisis in Rayong Provinceand suggest water management measure to relevant agencies.
• Establish olefins plant I-1 and I-4 energy conservation working team and announce energy conservation policy.• Communicate energy conservation regulation to all employees.• Promote energy saving awareness to all employees including add communication channels like billboard and e-mail.
• Develop proactive monitoring and mitigation measure in case of possible water shortage crisis in 2011.
Monitor water availability situation and suggest measure in case of water availability crisis in Rayong Province.
47 • Increase water use efficiency, e.g. increase a number of water circulationin cooling system and inspection of valve and leakage. However, due toproduction turn down from raw material limitation and turn around at production unit#1 of olefins plant I-4, resulting in increase rate of water consumption than the previous year.• Analyse and calculate water use efficiency per ton product and monitor against criteria.
• Support and study appropriate technology to further increase the proportion of reused and treated wastewater in the production process without compromising production and product quality.• Reduce water use in production process and continuously monitor and analyse water efficiency per ton product.
Improve efficiency of water use in the production process.
49 • Support and study breakthrough technology to improve energy efficiency.
Improve efficiency of an existing reverse osmosis (RO) system, e.g. changing filter and pumps.
Manage discharge of treated wastewater.
48 Install RO at PTT Polyethylene and TOC Glycol to efficiently treat and recycle treated wastewater to production process.
Priorities &CSR
Framework
Materialissues Page
2010 Plan
2010 Performance
2011Plan
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Conduct feasibility study of the project by applying technologyin the study to record data and statistics which will lead to root cause analysis and response measure. In 2010 these response measures were proposed to the government agency for consideration.
Conserve and rehabilitate water storage in Tap-ma Canal to develop sustainable water use.
47 Leverage the collaboration between government agency and private entity to rehabilitate water source by conducting studies of water ways in mountains, install weir to retain water and prevent water entering the sea, and develop artificial water storage for community and agricultural during dry season.
Maintain products quality to align with international safety and health standards such as high density polyethylene (HDPE), low density polyethylene (LDPE) and linear low density polyethylene (LLDPE) resins, which now comply with US Food and Drug Administration (US.FDA) specifications and Restriction of Hazardous Substances (RoHS) standard.
Develop existing products to be friendly to the environment and users in line with international standards.
56Product Stewardship
Organization Governance
Collaboration of industrial sector for the mutual benefits of our communities
Green and user-friendlyinnovation
Continue to expand certification of existing products to cover environmental aspect (i.e. in product labelling) through studies of environment label standards.
Join a membership of national and international network for sustainabledevelopment, i.e. Thailand Responsible Care TBCSD and UN Global Compact
Join networking with sustainability organizations.
5Implementation of PTT Chem GroupCSR Strategy in conformance with international sustainability guidelines
Continue to expand our networking with sustainability organizations through studies of criteria of these organizations (e.g. DJSI, FTSE4GOOD and PRI) with respect to relevance and priority to PTT Chem Group
Collaboration of industry to improve community quality of life
83 Take part in founding and join the network, Community Partnerships Initiative, a network of 5 large companies in Map Ta Phut Industrial Estate with PTTChem Group’s CEO as the group’s president. The network is founded with clear objectives which are to develop a pilot environmental friendly factory, internal monitoring process and enhance community quality of life and education. In addition, Community Partnerships Information Center has been set up.
Improve and practice emergency response drill with surrounding communities and relevant agencies, i.e. hospital, doctors, nurses, fire fighters. All communities are targeted to be included in the drill to build trust in emergency response of industry.
Corroboration in the industrial group to manage social issue
• Form a joint venture with reputable oversea company to study the production of Polylactic Acid (PLA) and Polybutylene Succinate (PBS), bioplastic polymers from sugarcane, corn flour and tapioca. • Continue our business dedicated to oleochemicals in which produce natural chemical products from natural materials like palm oil, palm kernel oil, vegetable oil and animal fat. In 2010, oleochemical business is accounted by 5% by capacity of PTT Chemical Portfolio.
Expand the business in response to bio-plastic demand
Develop chemical products which are produced from natural materials and business value chain for bio-plastic
56 • Plan acquisition of bio-plastic company in overseas and adopt bio-plastic technology in Thailand. • Continue to supply the markets with natural chemical products from our olechemical business
Priorities &CSR
Framework
Materialissues Page
2010 Plan
2010 Performance
2011Plan
Sustainability Report 2010PTT Chemical Public Company Limited 26
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��33��3�������������#�������PTT Chemical is committed to conduct business in accordance
with the company’s good corporate governance and underlining
the business ethics, transparency and accountability to its all
stakeholders, which consist of the shareholders, customers,
business partners, business competitors, creditors, government,
employees, communities as well as society and the environment
at large. Its goal is to become a leading company in
petrochemical sector, chemical, public uti l i t ies and
supplementary services of international recognition for the
efficient management of PTT Chemical that can render best
benefit for the stakeholders, ultimately paving the path
sustainable long-term growth.
�������#�������!�2���The Board of Directors, the Management and all employees
are firmly committed in the adherence to and application
of the principles of Good Corporate Governance.
�������5���5�:�2��� Having responsibility for their work with competence and efficiency.
�E7���:2����3�����<�����5 Providing equitable treatment and fairness to all stakeholders and applying code of conducts and business ethics in conducting business.
����������7���:�2���� Having accountability in own decision making as well as ability to explain why the decision is made.
����������2�����3���27�� Having a vision to create long- term value for the organization.
���������5����� Having transparency in the work process and disclosing information to related parties in an accurate, complete and timely manner via proper channels of disclosure.
Sustainability Report 2010PTT Chemical Public Company Limited 28
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Since December 2006, PTT Chem Group announced its corporate
governance policy along with distributed the Corporate
Governance and Business Code of Conducts Handbooks.
In 2009, it has received revisions and updates to meet more
industry and global standards and was enforced throughout
the group. In essence, the handbook consists of two parts: first,
the policy and structure for corporate governance to bolster
confidence in the Company’s business and second, the business
code of conduct for all PTT Chem Group employees to
observe as discipline in their business conduct. The handbook
covers issues from anti-corruption, transparency, fair competition
and fair marketing, respect to customer privacy and information
protection, fair service to regulatory compliance.
Corporate governance policy is deployed through this hand
book, which is issued to all managements and every employee.
As a commitment by every individual within PTT Chem Group
to the policy and business code of conduct appearing in this
handbook, PTT Chem Group is asking all recipients to master and
sign their names in acknowledgment. In addition, for new recruits,
we provide trainings on the policy and business code of conduct
appearing in this handbook to jointly foster an organization with
an internationally accepted standard of corporate governance.
Moreover, PTT Chem Group expects all staff to help monitor
on going corporate governance practice by support upright
reporting to superiors, internal audit and/or Company Secretary
regarding to incident related to breach or doubt of breach of
corporate governance policy and business code of conduct.
All reports will be treated as confidential. If found guilty as
suspected and charged, related staff will be punished escalating
from corporate rules up to legal prosecution depending on
the case. This is for PTT Chem Group to uphold good governance
to its best. Also, PTT Chem Group assigns the Corporate
Governance Committee to oversee, evaluate and review
the deployment of corporate governance policy and business
code of conduct to ensure good governance of the organization.
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�*�� )����� ���(�3"',� (��>��| www.pttchemgroup.com
-���"��"����(#�0�"� ���-��� �� �����+ ���������'!+�
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!�2�����2�(7��2��� PTT Chem Group’s policy is to conduct business under the law
with utmost respect and honesty. Political neutrality is enforced;
hence, political support both direct and indirect in forms of
funds, resources or any types of property are prohibited
towards political parties, politicians and/or related groups.
This is not to be conflicted with good citizenship which the
PTT Chem Group promotes democracy and supports election
rights according to the Thai constitution and other laws.
��6�3������-�5�2�57������5����� PTT Chem Group realizes the importance of accurate and
reliable information and information disclosure. The PTT Chem
Group’s policy is to provide fair, equal and transparent
information both financial and non-financial through valid
access channels in a timely manner. The information provided
must be prudent, concise, valid and provable with suitable
language that portrays both pros and cons to maintain
information integrity for shareholders and other stakeholders
according to the laws, the group business code of conduct
and relevant government agencies’ requirements.
The PTT Chem Group emphasizes on establishing two-way
communication channels for our employees, such as annual
meeting between the top management and employees to
inform on strategies and business directions including any
significant changes within the group; intranet system; and
the group web board. In addition, the PTT Chem Group
maintains various communication channels to allow different
groups of external stakeholders to equally reach us, such as via
our website (www.pttchemgroup.com), or direct contact with
our investor relations or public relations. Placement of the PTT
Chem Group’s communication channels are addressed in
various medias to reach different audiences. Annual shareholder
meeting is also a channel for even the minor shareholder
could communicate recommendation and direction to the
organization.
Sustainability Report 2010PTT Chemical Public Company Limited 30
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�����2��7<�� PTT Chem Group values and institutes an ongoing internal
control process. In doing so, PTT Chem Group has appointed
internal audit committee to review and evaluate the adequacy
and efficiency of internal controls covering assorted activities
and reporting them to management and shareholders.
PTT Chem Group organizes the internal audit as a separate
unit, responsible for the assessment of sufficiency and
effectiveness of the internal control on the operations and
activities of every business unit in line with the annual audit.
It must regularly report to the Audit Committee, to promote
the effectiveness of the control environment, risk assessment,
including risk related to corruption and effectiveness of
internal controls under the ethical and standard internal audit
standards for the independence and quality of the internal
control.
The Audit Committee submitted the evaluation report on
the 2010 internal control to the management. The Audit
Committee made suggestions to the management on continued
improvement in the internal control. In 2010, no legal action
was initiated against any of PTT Chem Group’s businesses
in respect to corruption, accounting fraud, workplace
discrimination, anti-competitive behaviour nor misconduct in
marketing communication.
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Value at Risk (VaR) 3$� ��*�/#$ )+����("���%{�-��� ���� ��
,� (��>�� �������%+���!%+ %5������� ����= 8 ����(���
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�3�2������27��������!6�3���������5�2�PTT Chem Group uses a number of key indicators to evaluate
and reflect the company’s overall performance (BSC Scorecard)
across financial, human resource, corporate social responsibility
and etc. Evaluation results are part of performance review
and compensation of CEO, top management to employee
of every level respective to each position’s responsibility.
��5 ������3�� Corporate Risk Management Committee of PTT Chem Group
is aware of importance of risk management to achieve business
objectives. Therefore, the policy and systematically corporate
-wide risk management framework are developed. Accordingly,
the structure of the corporate risk management function has
been reformed since 2009 and subsequently the revision of
risk management manual according to the international
standards. In addition, the PTT Chem Group has announced
the use of Risk Management Procedure to compliment
the manual including process to monitor risk status and progress
of risk management plan and reporting to Risk Management
Committee and the Board of Directors according to the frequency
and process identified.
PTT Chem Group has constantly ensured its group of
companies’ risk analysis in both quantitative and qualitative
aspects. The Value-at-Risk (VaR) is used in analyzing financial
impacts at various probabilities resulting from changes in key
assumptions. PTT Chemical also uses an analysis of impact-
likelihood relationship in form of Risk Matrix in order to
comprehend potential effects on its corporate KPIs and project
goals. The Company advises its risk owners within PTT Chem
Group to set up risk mitigation plans to reduce the likelihood
or impact of the risks under their responsibilities. Progress
monitoring is regularly reviewed.
Sustainability Report 2010PTT Chemical Public Company Limited 32
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��%_ 2553 �+� �(��>�� %"�. �����+ �������(��-��������
������� "� Corporate Risk Profile !+������������-'!��0��
!+��#�����8'�2�>J���0+�/%����2�� ����)+����("�����
������������-+��,� �+��(��>�� %"�. �����+ 0��������
� �'����������,�� ��(%���������������()��*�("���� � ���!��
��������� ���-�����+�� ��(���"�� ���,� )1����������������
�����*�����,� �����(�(!+�-+����8Z'������ � !��+��
�����7�����>�����1��������#,� (��+��� ������� ��(
����"�(0",� � �'�� �%&�"�� ��/ ��/ �+��(��>�� %"�. �����+
������������!+����������"�!)�������������� ��� "�������
"+����/ %_
��5 �)����5Although, the PTT Chem Group has emphasized on aligning its
risk management practice to the international standards,
due to the unique nature of the petrochemical industry and
of its Group’s activities, we inevitably realise that certain risks
could thus have significant impacts on PTT Chem Group’s
goals and business operations. Such risks are categorized into
two types: industry specific risk and company and the group
specific risk.
In 2010, PTT Chem Group has managed risk according to the
Corporate Risk Profile including has trend analysis and
monitor world/Thai economic situation those could impact
business operation of the PTT Chem Group. Risks in relevant
to corporate social responsibility of the group include responding
to stakeholder expectation, unclear environmental regulatory
requirement, human resource development for organization
growth. Hence, PTT Chem Group has been developed and
executed risk management plan continuously throughout the
year.
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Sustainability Report 2010PTT Chemical Public Company Limited 34
���(�����!��)����(�������&6��,�&����0�12��
����/�����5�������!�����3�#�7��F��)�������2�)��75
�#.�����
<)����'���&:����
075��55������#2���
70%
1 TOP3
TOP10 2.8
������/'>
EMERY Oleochemicals @�>�������:����W�/J>/��!�"!����"� ����]��������Z ��+���+"K+�^����Z"+��\�;��
EMERY Oleochemicals is selected for outstanding Oleochemical producer from natural material in Asia Pacific
/J>/�� HDPE +���+"K+�^�#J��# ����Z"+
Top 10 Among largest HDPE producer in Asia
/J>/��Z�_���^�#J��# ����Z"+
Among largest Olefins producer in Asia
����� �/��!��;��<'
Olefins productioncapacity
����� �/��!��;��<'��<�������� �� �# +^������`
Of Thailand’s Olefins production capacity and market share
103,186���&�
����2����7�
million baht
million tons/year
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2553 25522010 2009
�����������,�Revenues from sale of goods 98,656,003,913 83,952,092,721
������������-�(�����Revenues from rendering of services 2,431,290,126 2,077,078,053
� ��%5�)+��(Dividends income - 21,090,045
����(�/��(Interest income 163,387,735 219,177,658
���������"��!+��%+��������Net foreign exchange gain 1,475,848,967 648,469,768
���������Other income 459,882,792 165,022,462
�������Total revenues 103,186,413,533 87,082,930,707
(��>�� %"�. �����+ ����� (-�*�) !+�(��>���� (����,�������-��(!"�+�%_��/���������� 31 ������ 2553 !+� 2552
� +@�>Revenues
(���� ��financial budget
PTT Chemical Public Company Limited and its SubsidiariesStatements of incomeFor the years ended 31 December 2010 and 2009
Sustainability Report 2010PTT Chemical Public Company Limited 38
With more than 2,000 employees of PTT Chem Group, we
bel ieve our business direction creates product and
innovation that contributes to responsible and sustainable
development in where we operate. Other than our core
business vision and mission, we have investment policy to
achieve the target of a global leader in chemical product
from natural raw material and policy in continuous development
of product and innovation to response to the need of our
customer. This leads to our contribution in sustainable economic
development and economic distribution in both local and
national level.
-��-"� : ����!(� �������� ��+ �����(��>�����3$� ������!�� ������%&�����-�$� ,� ������� ����������%���9��-�
0�!�!�� �%&������!�"�� -�� 9��"� (����,�������-��(%_��/���������� 31 ������ 2553
Note: Share of profits from investments accounted for using equity method which was included as part of total
revenue has been reclassified to be separately presented as an item under profit and loss statement for
the year ended December 31, 2010
�������'��Total Assets
152,3182008
85,1112008
11,7392008
6,8022009
10,2902010
87,0832009
103,1862010
160,2512009
168,0222010
�������Total Revenue
���������Net Profit
������������ ������ 2,000 �� ���������-���(�+��(��>�� %"�.
�����+ ����*��������2�� ���������������,� ������� )+�"9�8Z'
!+����"�������� �����-�%����2!+���/������������2�������7��
��/ �������2�>J��� �� � ��� !��+������%&��%��� ������()��*�(
!+��� �� ����-������������2�'!+��������-+��,� ���!+��
�����0(������+ ���������-�(��+��%{�-�������%&�)1�������(0+�
�����������9�8Z'���)+�"�����"#���(���*�"� !+���0(������7��
��89��)+�"9�8Z'!+����"��������"�(��� "�����"�� ���
,� +1������� "������� 3$� ���-��������%&�����-�$� �������7��
�2�>J�������� �� ��(�1���(��������������%�1��2�>J�����/ ��
����(%����2!+�����(��� #���
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* ��%���8���9�>�� �������"�(���+ ��������(���������� �������� �������+ �����%_ 2553 ��� 736 +���(��
* Significant estimated value of aggregated BOI tax relief in 2010 is 736 million Baht
1,723 968*
�����&6��,�&����0�12��
���"����%&���� ����=�����������������,� �+��(��>�� %"�. �����+
������������ ��"�������==�,� !(���' ������ “���9�8Z'����
*���"*���������"���” �������-��������="������� ��������
�����7��)+�"9�8Z'!+����(�����)+�" 0��<������ �� ������
���+�����*��+� ��!+����+����%+���X�3���'(��������3�'
������"���!+������� ���-�~ ���+��������,� ��� Olefins,
Polymers, EO-Based performance and Oleochemicals
�����3����5���5�:�2���Innovation is vital to PTT Chem Group. With “chemicals
come alive through innovation” as our brand testament,
it grooms us in sustainable product development and production
especially in energy conservation, CO2 gas reduction via
innovation, and other new technologies for Olefins, Polymers,
EO-Based performance and Oleochemicals.
�/������0�12���!"��&���
��&�/�����������"�������� �����3��������:7�����������������<�������3��
���������,���# �)$"����#�#.�� .'#��6/��!����.��������!#
�����3���-�5��:7����������� ��2<5�
� +� �Item
2552 (> �� �)2009 (Million Baht)
2553 (> �� �)2010 (Million Baht)
����*�����������7���� �*�*�Investments and expenditures regarding social and community development
����*���������(��-��������������� !��+��Environmental investments and expenditures
� ��%5�)+����-�!��)1�#��-���Dividend to shareholders
9�>��������-�!����J(�+ !+�-��� ����� #���Taxes to government and local government authorities
������3�/� ������ ��������� #��� (��� )Local purchasing (Rayong)
31
42
3,000
40
39
4,760
992(708 ��)
1,118(879 ��)
��Total
4,975 8,275
Sustainability Report 2010PTT Chemical Public Company Limited 40
�(����(��(��,���$(-(��������&6��,�&�����"��������
�+��(��>�� %"�. �����+ "��-�����#$ �����()��*�("�����
�1!+���>���� !��+�� �$ �����-���0(� �%{�-� �+���'
!+�!���� ���(��-��������������� !��+�� "+���������
%��*=������7����� �� ����%&�-+������������������� 0��*�
!���� %�������9���*� ����2�2�>J��� (Eco-Efficiency) ��%&�
��*��*�/���%�������)+��������� ��������� !��+�� )����8�)1�(��-��
����(�1 ,� (��>�� (Top Team) 3$� �������)1��������-=��%&�%�����
��������/!"�+�0� ���������*��*�/����� �+����%�����!����
�����(��-����������� !��+��,� 0� �� 0�����-���%&�!)� ��
��/ �����/�!+������ ����/ ����"��"���� "������� )������
%��*�,� !"�+��+�������� 3$� ��� ������)1��������-=�,� !"�+�
�+���������%&�%�����
��/ ��/���"��"�)+��������� �� "+�������%���������-���
,� !)� ���� �+�����(�9���2�>J��� �� � !+���� !��+��
��,8���/� ���������������8������%��*� Balanced Scorecard
Monitoring 3$� �������)1��������-=��%&�%����� !+���� ������
)1��������-=�!+�)1�(��-������(�1 �,�����%��*� 0��������%��*�
��������
������-�!"�+�0� �����+��(��>�� %"�. �����+ ���������� ��
���������������� !��+���%&��%����2�� �������!+�����+��
"��%{�-������-�����,� � �'�� -��� �����%+��9�!+�
��� !��+�� 9��"��� ������%�������9��%:�(�"���� �-������)+�����
�-���!���� !+�"��"�%�������)+��������� ��������� !��+��
0�%����(���-��� ��"�����( QESH -��� ��(�����
��� !��+�� -��� ��(��-��9���<���<��!+�������� -��� ��
��((��89�� !+�-��� ����� �%�������9�����%+��9�
!+���� !��+�� "+����-��� �����%+��9� ��*������
!+���� !��+�� %�����+��������
PTT Chem Group is fully aware of its responsibility to the
environment ; PTT Chem Group has therefore defined
environmental policy, mission, strategy and approach in the light
of Sustainable Development principles. At PTT Chem Group,
we adopt Eco-Efficiency as corporate level indicator to monitor
our overall performance in environmental aspect. The indicator
is tracked and reported to Top Team management of PTT
Chem Group, which is chaired by CEO. Each operation plant
is required to adopt this set of Eco-Efficiency indicators and
determine their own environmental management plan via short
and long term plans with monitoring in Value Chain committee
meeting with the vice president as chairman.
Tracking and reviewing the suitability of the plans to economic,
social, and environmental concerns are implemented via the
Balanced Scorecard Monitoring session, with top management
as attendees and the CEO as chairman. The session is held
on a monthly basis.
The Safety and Environmental department, under Operational
Excellence, has main responsibilities to enforce, advice
enterprise-wide environmental plans, observe and correct
their respective outcomes. For effectiveness, QESH organization
delegate responsibilities to following units, QESH Audit,
Environmental Service, Crisis and Security Management Service,
Group Quality System Service, ESH Enhancement Center
and ESH Services for each Value Chain.
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� ������������"���(((��-��������������� !��+�� �"�J��
ISO 14001 !+��������%+��9�!+���*������ �"�J�� ��.
18001/OSHAS 18001 0���/����%:�(�"� ��,� (��>�����+��(��>��
%"�. �����+ ���)��������(�� ��((�"�J���� �+���!+�����
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0�+������+�� ����� (��>�� ��0�3���+��+ ����� !+�(��>�� ��0�+�0�
��� ����� ��/ ��/ �+��(��>�� %"�. �����+ ��%{�-��-������/����
%:�(�"� �� ��"�� )��������(�� ��((�"�J���� �+����-���(#���
�+��(��>�� %"�. �����+ �+� �-��#$ �������=,� � �'�������
���9����"��-������������"�/ ,$/� �$ �-���������!+��,���%
�(�(����J�����*�� ��������������������7���0(�!+�
��-��!���� ��������� ��,� 9����"��-��� ���)+�����
��� ��-�"�� ~ ��������,�� 3$� �+��(��>�� %"�. �����+ ����,���%
��������!+��� ������������� ��,� � �'����������9����"��-���
���������"�/ ,$/� !+���� "�!-�� �������= ���� %������+��
��"��-����+��"�� �9���"��-���!-� %����2�� ������
�#�(��%�0"��+�!-� %����2�� ���������(��>�������(��
�� �� %������9���"��-���!-� %����2�� �� ���#�(��
�+� ���������"��-��� 0���%_���)���������������������(�8�
�����������(�5 �������-��,� %��*�*� ��������%��(%�� �����
“0�� ���-�������������������-�����)+����("��*�*���� ���!�
��/ �� ������89����� !��+�� ����������*�"� !+���,9��”
PTT Chem Group strictly complies with the environmental
regulations as business protocol. In 2010, PTT Chem Group
conducted its business in compliance with the regulations and
consequently there were no fines for non-compliance with
environmental regulations. Our environmental and safety
management systems are aligned with ISO 14001 standard
and OSHAS 18001 standard. Areas that are certified for such
standards are olefins plant I-1 and I-4, Product warehouse
and port branch, Bangkok Polyethylene Co., Ltd., TOC Glycol
Co., Ltd. and Thai Oleochemicals Co., Ltd. PTT Chem Group
aims to have all required operating areas to be certified to
these management systems.
PTT Chem Group realizes the importance of joining forces
with public organizations and associations established by
industrial sector. Hence, PTT Chem Group has joined public
organizations and industrial associations, and taken significant
roles in developing policy, industrial guidelines and relevant
laws and regulations. Some positions taken are chaired by
PTT Chem Group including Chairman of the Plastic Industry Club
in the Federation of Thai Industries (F.T.I), Director Petroleum
Institute of Thailand, Director of Thai Listed Companies Association
and Vice Chairman of F.T.I. for the Institute of Industrial. In 2010,
PTT Chem Group has worked closely with the Sub-committee
for public hearing to develop the criteria on “the projects or
activities which may seriously harm the community”
Sustainability Report 2010PTT Chemical Public Company Limited 44
QESH Organization
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0����%��(%�� ���(�����)+�"!+�%{� ����������+��>"�/ !"�
!-+� ������ �$ �����7��!+�%��(%�� ���(�����"+������ �+���
�-�~ ��� "������� ������*�����������*�"���� �%�������9��
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���3$� 2��9�������)+�"���"�(��� "�����!,� ,�� !+�������-�����
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Manual for the Preparers and Users of Eco-Efficiency Indicators”
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!+� (4) �����7��)+�"9�8Z'����%&��"�"����� !��+�� 3$� ��-��(
����� ����*��*�/����*� ����2�2�>J��� ���%����(�%�������*��/�
(Water Consumption) ����*��+� �� (Energy Consumption)
%���8�X�3���������� (Global Warming Contributions) %���8
�/���� (Wastewater Generated) %���8���,� ��� (Solid
Waste Generated) !+�%���8����*������+�*�/�0�03� (Ozone
Depleting Substances) ���� ��<(�(��/�%&�)+��������� ��,�
0� ��0��+����' ��,�#�� ��--�$� !+���,�#�� ��-���
PTT Chem Group stresses the necessity of balancing eco
system conservation and economic growth. In practice,
the group adopts Eco-Efficiency principles to prevents and
lower pollution in production processes from raw material usage
to continue developing alternative approaches to use natural
resource more efficiently with less effect to the environment
and surrounding communities, while maintain business
competitiveness.
PTT Chem Group adopts United Nations’ Manual for the
Preparers and Users of Eco-Efficiency Indicators in the
development of corporate level indicator. We have begun
collecting data and monitoring our performance against
the Eco-Efficiency set of indicators at Olefins plants I-1 and
I-4 since 2008 and expanded to other Value Chain in 2010
with plans to cover all plants in 2011.
Currently, monitoring of environmental performance of PTT
Chem Group under Eco-Efficiency consists of the following
aspects: (1) Water resource management, (2) Energy consumption
and conservation, (3) Greenhouse gas, air pollution and waste
management and (4) Eco-friendly product development.
Eco-Efficiency indicators consist of Water Consumption, Energy
Consumption, Global Warming Contributions, Wastewater
Generated, Solid Waste Generated and Ozone Depleting
Substances. Performance of Eco-Efficiency indicators in this
report are from olefins plants I-1 and I-4.
Sustainability Report 2010PTT Chemical Public Company Limited 46
�&�����������)#�� ������5�7�������3��
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�-�����%�������9���1 ���0����� )+����("����� !��+�� !+�*�*�
����$ ��������!+�������0�� ������(��-����������������/�
0�!�����%&� 3 ����� -+�� ���
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����4{����� 9�!+� ����/������ -������ 3$� �%&�����������-���
9����J 9�����*� !+�9��)1�%����(��� �����������(��-��������
��������/� ��-���"�����4{����� 9�!+� !+�"��"���89��
�/�����/������ -������ !+�������%&�����"���������!+���(��
��(%5=-����,��!�+��/�������" 3$� ������� )+����("�����
�*��/���%09�(��09�,� *�*� !+��/��*���9����"��-���
(2) � ���� ����� ����?+ ���_�^Z> �������� �/��
�+��(��>�� %"�. �����+ �����!)�!+����������+�����*��/����
"������� "�/ !"�%_ 2549 ��#$ %5���(�� )���-+����� 4Rs ���%����(
�%��� Reduce, Reuse, Recycle !+� Reclaim 0���2�!�����
����*��/���� �%�������9���1 ��� �*�� �����������(,� ���
-�������/�-+����� ����%�������9��,� -��� Reverse Osmosis
����((����������/���/ ������(�����)+�" ��������+�(��*�%��0*�'
�-��������� �%&�"�� �� �+��(��>�� %"�. �����+ "��-���#$
�������=,� !-+� �/�)���������%���8����� �$ ���"��"�/ ��(()+�"
�/��������/����+ !+�����*������(�����)+�" ������%&����+�
����*��/����!-+� �/�)����� �����/ � �%&�����*����������� ������
��������/�+��(��>�� %"�. �����+ � �������+�����*��/�!+�����
%�������9������*��/��-����� ,$/� %5���(��!-+� �/���(,� (��>�����+��
%"�. �����+ ������ ���(�/������� !+���� ���(�/�-�� %+��-+
3$� �0�� ,��,� �/���(�*��������/ ����/������ -������ !+�*+(���
��������/�� �(������ �/�,� 9�����*�"�� ~ ������%&��������
2��9��!+��� ��(%���8����*��/���*�� ����"��/�!+� ��� ��
��"��0(�,� �+��(��>�� %"�. �����+ �����������(��-��
��������������/��*������(�����)+�" ������-�����������#������
"���%���0����������("��!-+� �/��*���%09�(��09� !+�����������>"�
,� %��*�*������ ���
Water is a crucial component to the chemical business.
With domestic water resource problems in the past, effect to
both environment and business were eminent; consequently,
PTT Chem Group has initiated water resource management
projects with 3 main factors which are:
Water resource management in RayongWater resource management in Rayong
PTT Chem Group has collaborated with the water resource
management in Rayong working team, the collaboration among
government agencies, private and industrial sectors, to found
the operation center for an integrated water management.
Measures have been defined to monitor water-shortage issue
caused by drought and manage water quality in Rayong province.
Our proactive approach to water management aims to prepare
and tackle water-shortage issue in future, which could affect
the water use of communities and industrial sectors.
Water resource management in production processWater resource management in production process
Since 2006, PTT Chem Group has continuously strived to
conserve water resource by 4Rs concept; consisting of Reducing,
Reusing, Recycling and Reclaiming, to maximize the water
use effectiveness. Examples of initiatives are increasing cooling
water cycle and the capacity of Reverse Osmosis (RO) unit.
To reserve surface water and use natural resource worthily,
PTT Chem Group has installed desalinated water production
system to use seawater as an alternative.
In addition, PTT Chem Group continues to reduce our water
consumption and increase the efficient use of water. Currently,
PTT Chem Group has raw water sources including Dokkrai
and Nong Pla Lai reservoirs and reserved private water sources
which are connected to other reservoirs in Rayong province
and Chonburi province, including other private reservoirs to ensure
our capability to cope with water crisis period. PTT Chem Group is
committed to efficient management of our water to ensure
the continuity of our production without affecting the water
consumption by local communities.
ÃÒ§ҹ¡ÒþѲ¹ÒÍ‹ҧÂÑè§Â×¹ »‚ 2553ºÃÔÉÑ· »�·. à¤ÁÔ¤ÍÅ ¨Ó¡Ñ´ (ÁËÒª¹)47
!)� ��-+�����������%�������9��������*��/� ��� �������
Capacity ���)+�"�/�,� -��� Reverse Osmosis (RO) ���0� ��
0��+����' ��,�#�� ��--�$� 3$� ����#+�����*��/������#$ 249,304
+(..
(3) � ���� ����� ��_���_�� �������� �/��
�/����������(�����)+�",� 0� �����+��(��>�� %"�. �����+
��"�� �����(���(�(������#1�%+��������0� �� 0�����"��"�
�����(��!+�(�(���/������� ��+�*��������-�!���������89���/����
(�(�� �%&��%"��"�J���������������%+���1��+� ��(��/���/
,� �����"��-����("���� 3$� �-++ �1��+� *��-�� 0����
-���(�(����89���/�,� ��� ���"��"�/ ������ ��"��������89���/�
��"0��"������"�����(��89���/� ��#$ ���"����������-'������
"�� ������3������ ��� -��� Chemical Oxygen Demand (COD)
!+�,� !,� +�+��/� -��� Total Dissolved Solid (TDS) ��������/
� �������"��"�"�����(��89���/���/ ���)������(�(���%&�%����
������ 0�)1��*���*�=%����-�� %:�(�"������+� ������,$/����(�����
��(��0� ����"��-��� !+��%&��%"��"�J����((��89��
��. ISO/IEC 17025 ,� ������"�J��)+�"9�8Z'��"��-��� 3$�
���)�����(���)+���"��������89���/����89������������"�J��
�����-�� ��������/ �� (��>���������/���/ �+�(��*�-������
(Recycle) ��#$ 30% 0�)������(�����%��(%�� ��89���/�
������� Reverse Osmosis (RO) 0���%_ 2553 ���)���� ����#
+�%���8�/���/ ��� 365,106 +(..
6���������������,�� ��!"-����-���\U��+��;�� .�-���"� ��� .�-�!"
�������573����������@����<��@+��26��5�!2���5
Our key achievement to increase efficient of water usage is
the project to increase the capacity of Reverse Osmosis (RO)
unit at I-1 olefins plant, which has resulted in reduction in
water withdrawn from nature (raw water) by 249, 304 m3.
Water discharge managementWater discharge management
To ensure there are no significant impacts on the environment,
all wastewaters from production process have to be treated
and controlled in accordance with the regulatory standards
before discharging to the industrial estate receiving canal,
Klong Chag Hmak. PTT Chemical wastewater treatment plant
installed the online monitoring equipment to measure the quality
of water discharge, Chemical Oxygen Demand (COD) and
Total Dissolved Solid (TDS). Moreover, the other parameters for
controlling discharge quality are monitored on a daily basis
the laboratory certified to ISO/IEC 17025:2005 standard. The
monitoring results of water discharge are better than regulatory
standards. In 2010, PTT Chem Group can recycle water discharge
up to 30% via Reverse Osmosis (RO) and reduce water drainage
up to 365,106 m3.
� �^Z>�_�Water
Consumption Rate[m3/ton olefins]
2009
10.83
2007
10.76
2008
11.72
2010
13.25
� +���: ��"������*��/�"��-���0��+����'��%_���)��������1 ,$/� �%&�)+����)+�"9�8Z'0��+����'+����+ ��(����� ����,�������,� %���8��"#���( ��#$ ����-��3��(��� ,� -���)+�"��� 1 ,� 0� ����,�#�� ��-��� ��%_ 2553 Remark: Rate of water consumption per ton olefins in the past year was higher due to production turn down from raw material limitation and turn around at production unit#1 of I-4 olefins plant in 2010
Sustainability Report 2010PTT Chemical Public Company Limited 48
�����)����� ������1+)����� ��������]3��$���������������3�������5���������<�#���75�#�5������3���
���������%&��+�2����"��-������9�8Z' !+�������()��*�(
"���� � "+����$�-+�����%��(%�� !+���7����� "�������
�+��(��>�� %"�. �����+ �$ �� ���������������+� �� 0�#��
���������>'�+� ���%&�����-�$� ,� ��������������� ��������/ ���+�
����*��+� ��� #���%&����+����%+�%+���X�3���'(��������3�'
(CO2) 3$� #���%&����������+����%+�%+���X�3����������������
�� -�$� ���
�����)����� ������1+)�����
�+��(��>�� %"�. �����+ �-��������=��(����*��+� ����� �
%�������9���1 ��� ��/ ���������+�����*��+� �� 0��*���%��8'����
%�������9���1 ����/ ���(��� ���>���%��8'"�� ~ �-��1����9������
�*� ���1���� "+������������2$�>�!+���7����((���������
�+� ���-�����+�� ��(�"�J�����+��� "������� ��(�1���(���
���� ��"���$����������*��+� ����� �� �������� ���������(
%5���(�� (��>�����+��(��>�� %"�. �����+ �*��X�3���*�"� (Natural
Gas) �X�3�*�/���+� 3$� �%&�)+�+����������(�����)+�" (By-
product Gas -��� Tail Gas) !+��/����*�/���+� (Fuel Oil) �����
)+�"�+� �� ��������/� ��(���!����{�!+����/��%&��+� ��
�� �����-��(�*������(�����)+�" 3$� ��%_ 2553 ������������
������>'!+��*��+� ����/ �� "� !+��� ������ �%�������9��
��� "������� ��/ ��/ !)� ���������=������������+� ��,� (��>��
���+�� %"�. �����+ %����(���
��,�)�����������'�����:�<)�/����
• �����(����� KEV (Key Energy Variables) -������"��!%�
��������,�� ��(����*��+� �������(�����)+�",� 0� ��0��+����'
��,�#�� ��--�$� �-��1���������"�/ ��� �*�� �����(����� % excess
oxygen �-�������� 2.05 3$� ����#+�����*��+� �����#$
197,123 KWH "��%_ �������(��(%_ 2552
• ���+�����1=����+� ����� Flare (Flare Loss Management)
0������������ �X�3�*�/���+� ����-+��������)+�"!+��� ,��-�+1����
�����(�����)+�",� 0� ��0��+����' ��,�#�� ��-��� 3$� ����#
+�����1=����+� �� ���#$ 92,874 MMBTU "��%_
• ���+�%���8�����(�X�3�*�/���+� (Fuel Gas Import) ���9����
�����)+�"�+� ���*������(�����)+�",� 0� ��0��+����'
��,�#�� ��-��� ��� Maximize !+��������*��X�3�*�/���+� ���)+�"
As an excellent petrochemical business with social responsibility,
PTT Chem Group is determined to integrate energy efficiency
and conservation as one part of our business plan. Moreover,
energy efficiency and conservation can serve as an effective
way to reduce carbon dioxide (CO2) and greenhouse gas
emission as well.
����������3�����<����5�������PTT Chem Group sets a high priority on energy efficiency
maximization, which includes high efficient equipment and
preventive maintenance to ensure availability. Moreover,
we support research and adoption of energy management
in line with international standards, while promoting energy
saving awareness for all its employees.
Currently, primary energy sources consist of natural gas, by-
product gas or tail gas and fuel oil, while electricity and
steam are received as secondary sources. In 2010, our key
achievements in energy conservation are highlighted as
follows:
�66�������������5• Control Key Energy Variables (KEV) in Olefins production
at I-1 olefins plant, such as control % excess oxygen
to be less than 2.05, resulted in energy reduction of
197,123 KWH per year.
• Flare Loss Management in Olefins production at I-4 plant
can reduce energy loss up to 92,874 MMBTU per year.
• In-process gas management in olefins process at I-4 plant,
resulted in fuel gas import reduction of 7,656 MMBTU per year.
• Improvement was made thermal efficiency of cracking furnace
in I-4 olefins plant, which resulted in reduction of energy
consumption for 53,133 MMBTU per year.
ÃÒ§ҹ¡ÒþѲ¹ÒÍ‹ҧÂÑè§Â×¹ »‚ 2553ºÃÔÉÑ· »�·. à¤ÁÔ¤ÍÅ ¨Ó¡Ñ´ (ÁËÒª¹)49
���������(�����)+�"!������*��*�/���+� ������,�����(��>��
%"�. ����� (-�*�) 3$� ����#+�����1=����+� �����#$
7,656 MMBTU "��%_
• �������%�������9��������*� ������� (Thermal Efficiency)
,� �"�!"�0�+��+ (Cracking Furnace) ,� 0� ��0��+����'
��,�#�� ��-��� 3$ � ����#+�����*��+� �����#$ 53,133
MMBTU "��%_
• +�����1=������/���� Steam trap 0�������������"�����(
!+�3���%+��� Steam Trap ������� ����%&�������������"�������
���%_ 2552 3$� ����#+�����*��+� ����� 149,938 MMBTU "��%_
• ���+�����*��+� ������((-�-+����� (Cooling Tower)
0�����%+����(���,� ���+��(�������� (Cooling Fan)
�%&�*���%��-���+� �� 0�����#+�����*��+� �����{�
����%&������ 207,090 kWh "��%_
• Steam trap survey program has been conducted since 2009
to reduce steam loss for 149,938 MMBTU per year.
• The change of cooling fan in cooling tower resulted in
electricity reduction of 207,090 kWh per year.
-��-"�: ��"������*��+� "��-���0��+����'��%_���)��������1 ,$/� �%&�)+����)+�"9�8Z'0��+����'+����+ ��(����� ����,�������,� %���8��"#���( ��#$ ����-��3�� (��� ,� -���)+�"��� 1 ,� 0� ����,�#�� ��-��� ��%_ 2553 Remark: Rate of energy consumption per ton olefins in the past year was higher due to production turn down from raw material limitation and turn around at production unit#1 of olefins plant I-4 in 2010.
51.72 39.95 37.98 53.09� �^Z>?��� �
Energy Consumption Rate[GJ/ton olefins]
20092007 2008 2010
6���������������,�)����� �!"-����6���-���\U��+ ��;�� .�-���"� ��� .�-�!"
��������573����������@����<��@+��26��5�!2���5
Sustainability Report 2010PTT Chemical Public Company Limited 50
�+��(��>�� %"�. �����+ ���"��-���#$ �������=,� %5=-�
����%+���!%+ ,� �9��91�����20+� �������� �������%+��
�X�3���������� �$ �� ���!+��-��������="��!���� �����+�
�������������-������X�3���������� ��/ �������,$/�0�"� ������
������������ �*�� ����*��+� �� �� ��/� �+��(��>�� %"�. �����+
�$ ������������������>'�+� ���%&��� /�J������= !+�2$�>�
!���� �� ��~ ���*��+����%+���X�3�������������%+������1�
(�����2
��������/ �+��(��>�� %"�. �����+ ��������%������������
��������%+���!%+ �9��91�����20+� �(�����%5���(���������
��������%+���!%+ �9��91�����2� ���� )+����("�����
������ ��,� �+��(��>�� %"�. �����+ ��� ����"�����������
�� !)������������%{� ���)+����(����������,$/����������" �$ ���
���������%��(%�� ����*��+� ��3$� �%&�!-+� ����������X�3����������
-+���-��%�������9���1 ������ "������� �*�� ���+���������/ ,�
��� Decoke ���+�����*��/����*�/���+� (Fuel Oil) 3$� �%&��*�/���+�
�������-������X�3���������� ��������(�=*��X�3���������� (Green
house Gas Inventory) "+�����"��������������%�����
������� !+�0�������������������%+���!%+ �9��91�����2
�������� )+����("��� �'��
�+��(��>�� %"�. �����+ �����������������(�=*��X�3����������
(Greenhouse Gas Inventory) "� PTT Greenhouse Gas Accounting
and Reporting Standard 3$ � ��� �� "� IPCC 2006 (U.N.
Intergovernmental Panel on Climate Change) !+� ISO 14064
-1:2006 0�������������!+����������0� ��0��+����' ��,�#��
��--�$� !+� ��-��� 9���%_ 2011 !+�-+� �����/������������
�����(���#1�"�� 0�%_ 2011 ���!)�������������(�+����
0� �����+��(��>�� %"�. �����+ 9���%_ 2011 "+������-��
��������(���#1�"�� 0�-��� ��9���%_������� ��%_ 2012
����������������(���#1�"�� 0�-��� ��9���� ������/
,������(�� "���((�"�J�����+ -��� ISO 14064-1:2006
��������/ �+��(��>�� %"�. �����+ � ���,�)+����������%�
�X�3��������������������������,� � �'����������%&�)+"������� ���
��������� ��,� ������ (Scope 3 �*�� ��������� �#�"' ������ (��
�%&�"�� !"��������{� ������� -������/� 0����%+�%+��
�X�3������������������/��%_ 2009 �%&� 929.99 ���'(��������3�'
���(���� (ton CO2 eq)
PTT Chem Group realizes the importance of greenhouse gas
emission that causes climate change, the global issue. It is
determined to reduce greenhouse gas from its main operations,
such as energy utilization and study other approaches.
The group has evaluated risks for its activities due to climate
change, the result has revealed no significant impact from
climate change to its business. However, to prevent the impact
in the future, it has continuously strived to improve energy usage;
the main cause of greenhouse gas from our types of business,
such as decoke time and fuel oil use reduction, conduct
greenhouse gas inventory and prepare the assessment of
climate change risks and opportunities for the group business
in long term.
PTT Chem Group adopts PTT Greenhouse Gas Accounting
and Reporting Standard, which is aligned with IPCC 2006 (U.N.
Intergovernmental Panel on Climate Change) and ISO 14064
-1:2006 to report Greenhouse Gas Inventory at Olefins plants,
I -1 and I -4. PTT Chem Group aims to expand the scope
of greenhouse gas inventory to all plants in 2011. Moreover,
it plans to have verification conducted by internal and external
party in 2011 and 2012, respectively, and obtain certification
to international standard ISO 14064-1:2006. In addition, PTT
Chem Group has expanded the scope of GHG management
to cover scope 3 GHG emissions from indirect energy use
(e.g. transportation via vehicles and plane however, excluding
indirect emission from imported energy). These relevant indirect
greenhouse Gas emissions in 2009 is 929.99 ton CO2 eq.
]3��$�����#���75�#�5
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0�%���8���%+���X�3�������������%+������1�*�/�(�����2
���0� ��0��+����' ��,�#�� ��--�$� !+� ��-��� !�� �1���"���
"���%��/
GHG emission from I-1, I-4 olefins plant is shown in table below
� +��� : - ��"�����%+���X�3����������"��-���0��+����'��%_���)��������1 ,$/� �%&�)+����)+�"9�8Z'0��+����'+����+ ��(����� ����,�������,� %���8��"#���( ��#$ ���� -��3��(��� ,� -���)+�"��� 1 ,� 0� ����,�#�� ��-��� "+��������+�(��!������%&���"#���(!�� 3$� !�����%&���0�����'(��0�+��+�-=��������-������X�3 �������������("��"����"#���(�������X�3���*�"� - %���8���%+���X�3��������������8����+� ������+��(��>�� %"�. �����+ �*���0� ����������������)�)+�=�*�/���+� �������-������X�3���������� ���!�� �X�3���'(�� ������3�' (CO2) ���� (CH4) !+���"�������3�' (N2O) 0�������+� ���������,$/���18��� Emission Factor �����%&�������(����,� �X�3���'(��������3�' (CO2) !������X�3 3 *����������,$/���/ -� Remark: - Specific GHG emission per ton olefins in the past year was higher due to production turn down from raw material limitation and turn around at production unit#1 of olefins plant I-4 as well as raw material swap to Naphtha that generates GHG emission per ton of raw material much more than natural gas. - Specific GHG emission per ton olefins is calculated from energy consumption and converted to carbon dioxide (CO2) methane (CH4) and nitrous oxide (N2O) from fuel combustion by multiplying energy value with the emission factor of each gas type.
�������6��������������'���#]3��$�����
��:2��6�#"#��3�55���
-����'�/'[�)$"���'����]3��$�����
�����������(����89�����)+�"���+�)+����("����� !��+��!+��
�+��(��>�� %"�. �����+ � �+� �-��#$ �������="��!���� ��
���+����%+���X�3����������������%+1�%}� 3$� ����-�������%&�
%5�������="�������� *���",� ��� �*���"���*��� !-+� )+�"!+����(���
�/����*�"�!+�� "����� *���1�3�(�X�3 �� ��/� �+��(��>�� %"�.
�����+ �$ ���������0�� ���%+1�%}������+�%���8�X�3����������
9������~ 0� ��,� ���
�6�5���������G��5����25���3�23��<�����7��2�����<7������75���5Not only pollution prevention from production process, but
reforestation is also necessary. Forest can reduce greenhouse
gas, reserve water and absorb air emissions. Hence, PTT
Chem Group is committed to reforest in all operation areas.
� ����+�� \��:�������GHG Emission
(t-CO2 eq/ton Olefins)
I-1
0.990t-CO2eq/ton
0.206t-CO2eq/ton
I-4
0.928t-CO2eq/ton
0.271t-CO2eq/ton
0.996t-CO2eq/ton
0.170t-CO2eq/ton
25512008
25522009
25532010
25512008
25522009
25532010
Sustainability Report 2010PTT Chemical Public Company Limited 52
]3��!#
�+��(��>�� %"�. �����+ �����*��+� �����)+�"����X�3���*�"�
�%&������-=� 3$� �����������-����%+���X�3���'(��������3�'
(CO2) ����1�(�����2�%���8+�+ !+�� (�������(��(����*�
�*� /���+� ����/����"�) � �� )+"�����+����%+�%+���X�3
3�+����'������3�' (SOx) ��0"��������3�' (NOx) !+�4�}�������
��������/� ������������%��(%�� �����+�%���8���%+�� ��0"����
����3�' (NOx) ������(�����)+�" 0����"��"�/ -���)�%�������
9���1 (Ultra Low NOx Burner) ����� 3 �"� 3$� *��+����%+��
��0"��������3�'���#$ %_+�%���8 9.78 "��
����-���������+����%+���X�3���'(��������3�' (CO2) �X�3
3�+����'������3�' (SOx) ��0"��������3�' (NOx) !+�4�}�����1�
(�����2!+�� �+��(��>�� %"�. �����+ � �-��������=��(
�����(��!+�+����%+�����������'���- �� (VOC) 0���(��
�-�%���8���%+����(����������'���- �������/����%:�(�"� ��
�1�������(�������������"�J�� �����%��8'����������� �����(��
������%����(������'���- �� "+�������((���"���������
����3$ ���"�����(������ ����!+���%��8' 3$� �����������������
�%&�%����"+��������/ �+��(��>�� %"�. �����+ 0��+��(��>��
%"�. �����+ �����������������(�=*����������'���- �� (VOC
Inventory) "� PTT VOC Inventory Standard 0�������������
!+����������0� ��0��+����' ��,�#�� ��--�$� !+� ��,�#�� ��-���
!+��!)����������"�����������"����������,���+� ���)+�"
��������/ ��%_ 2553 ���)���� � ������������%��(%�� �����+�%���8
���%+�����������'���- �� (VOC) 0�������!)� ��������(��
���)+�"0��+����'�� "���%��/
• "��"�/ "1��1���������- (Hood) ���(%��%5�����*�<����� Dimethyl
disulfide (DMDS) 3$� *��+����%+�����������'���- ��
• "��"� / -+� ��0� (Dome Roof) ��-��((����(���/����
(Equalization Tank) �����,����(((�(���/������ *��9��"���%
• "��"�/ �+�� �����!((�*�#��� (Carbon Canister) (����8(�����
,� �����(��/�������%��%���������0�����'(�� 3$� *��+�
���%+�����������'���- ���-��-�+�+ �%&���� ��
��/ ��/� �����"������������4{����� ���%��%����,� ���������'���- ��
(VOC) �����!+��/��"���� 0����"������ VOC �/��"�������~
3 ����� 3$� )+���"���������( VOC ���/��"����!"���� ��
����3�55���5The majority of our energy consumption comes from natural gas,
which has low level carbon dioxide (CO2) emission in comparison
to the use of fuel oil. Thus, this has resulted in reduction of Sulfur
Dioxide (SOx) Nitrogen Oxide (NOx) and particulate matters
emissions. Additionally, PTT Chem Group has continuously
determined to improve our production process by installing 3
ultra low NOx burners resulting in 9.78 ton of NOx emission
reduction.
PTT Chem Group also pays attention in managing volatile
organic compound (VOC) better than regulation standards
by inspections of site area, equipment and machines and
periodic monitoring for any leakage of VOCS for further
improvement and reparation. PTT Chem Group adopts PTT
VOC Inventory Standard which is in line with international
standards (USEPA) to establish VOC Inventory at Olefins plants,
I -1 and I -4. PTT Chem group plans to expand its VOC
Inventory to cover all plants by 2011.
In 2010, VOC improvement projects were conducted in olefins
plants as illustrated:
• Hood installation at Dimethyl Disulfide (DMDS) pumps.
• Dome roof installation at equalization tank.
• Carbon canister installation at the sumps of Hydrocarbon
contaminated water drains.
To monitor VOC contamination in soil and ground water,
the group conducts VOC measurement in ground water
quarterly and found nothing abnormal.
]3��!# ��������!#����3�55���5���<���5�
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�����#,� �-�-3�
�+��(��>�� %"�. �����+ ���"��-���#$ �������=,� %5=-����
��+�*�/�0�03� 3$� �����-=����%&��������*�����((��(��+� !+���((
�������� ��-��(��((��(��+� �� �+��(��>�� %"�. �����+
��������+����*���� FM-200 3$� �%&�������������-����������+�*�/�
0�03� ��������((�������������,�#������+��(����8������(����|
����+����*���� R-22 3$� �%&�����������-����������+�*�/�0�03����
0����"������*���� R-22 +�+ ���%_ 3$� ���%��(%�� ��%��8'!+�
��+'�"�� ~ �-��%�������9���1 ������ "������� �����+���������-+ !+�
�%&����*��+����%+�������+�*�/�0�03����%+������1�(�����2
������
�����!#
��������+�!+�%{� ���)+����("����� !��+������������,$/�������
(��-�����������,� ���������(�����)+�" �+��(��>�� %"�.
�����+ �$ $�#��������������"���-��%&��"�J��,�/�"��
�����(��-��������,� ��� 0����)���� �������������������
���,� ���,� �+��(��>�� 0����%45 �+("�-+����,�9�(�+ -���
����%��(��#��,� ������"�����������45 �+( !((%+��9�
�����/ ����)������ ������!�%���9�������� �%�*�3/�9����
(Reuse/Recycle) ������%�*��%&���"#���(-����*�/���+� ��!��/
�*�/���+� )� ��#$ ����*�3/�!+�������+�(��*��-�9���(��>��
��/ ��/���,� ����������,$/���/ -���#1��� �%�������������������%&�
�"�"����� !��+�� 0�(��>�������,� �����������(���=�"#1�"��
"���-� 3$� %���8,� ������"����������"��-������)+�"
�%���8+�+ �����~ "�/ !"�%_ 2550 �%&�"���
��������/ �+��(��>�� %"�. �����+ �$ �����-���-���%{�-�
�������(��������� Oil sludge ,� -���0��+����' ��,�#��
��--�$� "��"��)+�"9�8Z' !+�������� Bio + Oil sludge ,� -���
0��+����' ��,�#�� ��-��� "��"��)+�"9�8Z'
�4���-�2������7:5����5 PTT Chem Group foresees the impact from the use of Ozone
Depleting Substances (ODS), which are mostly used in fire
extinguishers and refrigeration system. Our plants use FM-200
as substitutes for ODS. For our jetty, where there is the largest
use of cooling system for ethylene transferring, we use R-22
refrigerants. In addition, we implement periodic inspections of
equipment and valves for further improvement and reparation
prevent any leakage ODS emission.
��5�To reduce and prevent the environmental impact, PTT Chem
Group adopts legal compliance as minimum requirements in
waste management. PTT Chem Group practices waste
management with proper approaches; such as, sanitary landfill
or secure landfill with waste stabilization, incineration, reusing
and recycling; managed by licensed waste disposal vendors.
Moreover, our specific waste generation per production unit
has continuously declined since 2007.
In addition, PTT Chem Group has defined targets to control
specific wastes from our plants as follows: specific Oil sludge
(Olefins Plant I-1) per ton Olefins Plant I-1 and Specific Bio + Oil
sludge (Olefins Plant I-4) per ton Olefins Plant I-4.
2008
������� Ozone Depletion(,� -��� Jetty) "��"�� Ethylene transfer Ozone depletion (Jetty) per ton Ethylene transfer(kg CFC-11 eq/ton)
0.0150
2009
0.0127
2010
0.0037
Sustainability Report 2010PTT Chemical Public Company Limited 54
���� Sludge �!" -����6���-���\U��+ ��;�� .�-���"� ��� .�-�!"
�27<��#�����������@����<��@+��26��5�!2���5
�������� ���!+���� �������+�)+����("����� !��+���������
���,� ��� �+��(��>�� %"�. �����+ �$ �����-���%{�-����
���������+�%���8���,� ������%45 �+(���%&�21�' (Zero
Waste to Landfill) 9���%_ 2558 !+�������-����(��-��������
���,� ���(��+��%{�-��� �+��� �$ �������!"� "�/ �8�������
���������,� �����"��-��� �+��(��>�� %"�. �����+ (PTTCH
Group-Waste Management Committee) 3$� ��� ������
)1��������-=� �� ������%�������9��%:�(�"�����%&�%����� !+�
�� ������)1�������,� !"�+��+�������� ����/ )1�(��-��,�
-��� ����������,�� �%&��8�������
For our overall waste management, PTT Chem Group is
committed to the target of “Zero-waste to Landfill” by 2015.
To achieve the target, waste management committee; having
value chains’ Executive Vice Presidents as attendees and the
Executive Vice President of Operational Excellence as a chairman,
have been appointed to govern implementation and track
performance.
I-1
I-4
� ����� SludgeSludge Generation(kg/ton Olefins) 2008 2009 2010
2008 2009 2010
5.58 1.05 0.59
0.21 0.27 0.43
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�� ���"+��!+��2�>J���,� %����2 0�"��-����������=
,� )+����("��"����� !��+��!+�)1��*� -��� �����"���!+�
���0�0+�,� %"�. �����+ �$ ���%����� ����(!"�+��+��������
�������7��)+�"9�8Z'����%&��"�"����� !��+��!+�)1�(��09� 0�
9��� 5-10 %_,�� -��� %"�. �����+"�/ �%{��%&�)1��������)+�"
)+�"9�8Z'�%&��"���(��� !��+�� (GREEN PRODUCT) ,� 0+�
%5���(�� �+��(��>�� %"�. �����+ �����7�����)+�")+�"9�8Z'
0�+�0���� 3$� �*���"#���(-+��������*�"� ���� �/���%�+' �/���
���+��%�+' �/�����* !+��,����"�' ��-��()+�"���+����"��'
(Methyl Ester) 3$� �*���-��()+�"�/������3+*��9�� -����(0����3+
(Biodiesel) !�""�/!�+����+' (Fatty Alcohol) !+��+��3���� (Glycerin)
��������/!+�� �+��(��>�� %"�. �����+ � �� ������7�����9�8Z'
�����-� (Renewable Chemical) �� ��������� ��,� �� �!+�
��� !��+�� 0��+��(��>�� %"�. �����+ ����%��21�'���"���!+�
���0�0+� 3$� �%&�21�'����!+���7������%�0"����!+����9�8Z',���
�-=�!-� !��,� %����2�� ����-��������=��(�����7�����"���
!((�%�� (Open Innovation) 0��������(�����"����%����(
�%��� ����� ����7������2��"�'!+����0�0+�!-� *�"� (���*.)
-�����+�!��{�-+� ����+�%�0"��+�!+�%�0"���� ����+ ��8'
-�����+� !+�-�����+�-��+ ��������� ��������!+�
���/�%��0*�'3$� ���!+�������1%!((,� �����,�������"� ��������
���� ����'���"�������/ "�������"�������2��9���1����)+�"
���*� ��8�*'
-�$� ��0�� �������+��(��>�� %"�. �����+ �����������������(
����� ����7������2��"�'!+����0�0+�!-� *�"� (���*.) ���
0�� ���������+��-��� (Micro-Algae) 3$� �����2$�>���7��
"�/ !"�����("���/� �������+�/ ��+��-����-����%�������9���1 ���
0������7����((����+� / �� / ��! �,� ����2��"�'*��9��
!+���2���� ���%#$ !���� ��������'(��������3�' -��� CO2
��*��-������������ "+���������7������(%+��/� �*�� �������
�/���!+��������="�� ~ �����+��-��� !+�������������
,� ��-����-�����%��0*�'�1 ��� �%&�"��
!�<7���-�2��3��PTT Chem Group is committed and devoted in keeping
pace with the innovation for environment and user to line with
the market trend. Therefore, Science and Innovation Centre
(S&IC), has collaborated with each value center to research
and develop environment and user friendly products.
PTT Chem Group aims to be the global leading in green
products in next 5-10 year.
Currently, the PTT Chem Group has business dedicated to
oleochemicals or natural chemical products, which are produced
from natural materials like palm oil, palm kernel oil, vegetable
oil and animal fat. The products include methyl ester, used in
Biodiesel production, fatty alcohol and glycerin. Moreover,
PTT Chem Group has opened its own S&IC, Thailand’s
first petrochemical and chemical research and development
centre to develop renewable chemicals that contributes to
social and environmental sustainability. PTT Chem Group also
realizes the importance of development the open innovation
by collaborating with academic alliance like National Science
and Technology Development Agency (NSTDA), Mae Fah
Luang University, the Petroleum and Petrochemical College
Chulalongkorn University and Mahidol University.
Micro-Algae project, one of its collaborated research projects
with NSTDA, is studied from upstream to downstream phase.
Upstream phase consists of micro-algae culture system
development with biological science and engineering
approaches including highest Carbon Dioxide use in
Photosynthesis, while downstream phase is to develop
micro-algae utilization, such as oil and essential substances
extraction and other use from its residue.
�)�*�6���<��^+�!"�'4����������"�����������@)��<2��!�<7���-�2��3��
Sustainability Report 2010PTT Chemical Public Company Limited 56
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�"�J�����+ �����)+�"0�+�!+�"��!�3�� -��� Polylactic Acid
(PLA) !+�0�+�(����+��3��3���" -��� Polybutylene Succinate (PBS)
3$� �%&�0�+����'��-��()+�"����+��"��*��9�� 0�)+�"�����"#���(
�����>"� �*�� �/�"�+ !%{ ,���0�� !+�����%�-+� 3$� -+� ���
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��%_���)���� �����7����89��,� 0�+�����+�����-��!����1 (HDPE)
0�+�����+�����-��!���"�� (LDPE) ��������*����+����-��()+�"
(����9�8Z' �*�� 4�,��!+�#� ��#$ ����+��( !+�0�+�����+��
���-��!���"���*� ���� (LLDPE) -��� )+�"9�8Z' InnoPlus LLDPE
�-����8�(�"�)���"��"�J��,� 0�+�����+������*���-��(��)��
��-��3$ � �%&�,����-�����#1���(��0�� �'�����-��!+��
�-��J������ (U.S. FDA) ��������/ � ���8�(�"�)���"�,����-��
,� �"�J�� RoHS (Restriction of Hazardous Substances) 3$� �%&�
�"�J���������(�����-��%���8������"��������=�"�-���1�
������+�����������+���������' �������#��(�������%&������(%�����
��89�������� �����)+�"9�8Z'�-+���� /����%+��9�"��)1 ��*�
!+����*����������"�������)+�"����%&��"�"����� !��+��
��/ ��/� �����-��!)� ����������%�������:����*���" (Life Cycle
Assessment) ��-��()+�"9�8Z'0�+�����+�����-��!����1 (HDPE)
!+����������"�,����-��!��%:�(�"�������������� ��-��(
,����-��!��%:�(�"����������������������1!+)+�"9�8Z' (Code
of Management of Practices: Product Stewardship) ,�
Responsible Care 9���%_-���
In order to satisfy consumers requirements on bioplastics, PTT
Chem Group and PTT plan to form a joint venture with
reputable oversea company to study the production of
Polylactic Acid (PLA) and Polybutylene Succinate (PBS),
bioplastic polymers from sugarcane, corn flour and tapioca.
This bioplastics technology is expected to start running in
Thailand in 2014.
PTT Chem Group also has a mission to adopt and apply
internationally reputable standards in developing the existing
products to be friendly to environment and users. In 2010,
High Density Polyethylene (HDPE) and Low Density Polyethylene
(LDPE) resins for package grade and Linear Low Density
Polyethylene (LLDPE) or InnoPlus LLDPE resins have achieved
compliance with 2 international quality standards. The first
one is the Food and Drug Administration (FDA) specifications
according to U.S. FDA 21 Code, which allows for Polyethylene
unmodified used in articles that contact food. The other one is
RoHS (Restriction of Hazardous Substances). This to ensure that
our products are safe and suitable to be used as the food
contact article as well as produced with no hazardous
substance in process.
In line with PTT Chem Group CSR Framework, we are
developing Product Stewardship Process inline with Responsible
Care-Product Stewardship Code of Management Practices
which social and environmental consideration will be considered
throughout the product lifecycle. Thus, PTT Chem Group plans
to conduct life cycle assessment for High Density Polyethylene
(HDPE) and code of management compliance for product
stewardship practice from Responsible Care in 2011.
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���~ %_ �+��(��>�� %"�. �����+ ���������������������$ ����
,� +1���� �����"��"�������-�� ���"�� ��� !+���� ���+1����
�-��������= 3$� �����8��������$ ��������89�� %���8 !+�
����,� )+�"9�8Z' ����-�(����� �������� ������ ���(�����,�
���� ��,� ���(��������������� �����(-���� �� ���������
,����� ���� "+�������(�����-+� ���,� ��������/ ��������-��
���� �� ������*�!+�������(,��1+�-��-�����(�+��,� +1����
�*�� )������"��"� (Observe), �����9�>8'��(���+ (Personal
Interview), �����9�>8'�+�� (Focus Group), �����(#�0�
�*�!((��(#������-�� (Standard Form) ���#1���7��,$/��-��
����-���!+�)�������-��*�(����8��� ��(��-��������
����+1����
0���%_ 2553 )+������������$ ����,� +1���� (Customer
Satisfaction Index) ,� !"�+��+���������(����%&��%"��%{�-�
��� 80% 0����+������� ��/�/
�75��3�����56������PTT Chem Group is aware of importance of confidentiality
and satisfaction of product and service provided to customers.
Therefore, we commit to sustain and develop product and
service quality within acceptable price to make business
growth with our customers.
Customers’ satisfaction is conducted annually to follow-up
expectation and determination to maintaining and developing
our product and service is critical to growth. To improve
customer satisfaction, we measure vital aspects of Product
Quality, Quantity correctness, Pricing, Service, Shipment,
Sales staff service level, Quality of documentation and service
provided, Payment process, Complaint handling and After-sales
service. Mechanisms to measure satisfactions are through
observation, Direct Interviews, Focus Groups, and Survey Forms.
In 2010, the PTT Chem Group sets customer satisfaction index
by each business line at 80% target, results are shown in the
table below:
Sustainability Report 2010PTT Chemical Public Company Limited 58
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)+������������(������(,� �+��+1��������"��9��+��>8'!+�
*������ � �'�� ��� 83.9% 3$� �1 �����%{�-����"�/ ������ 80%
����������7����� "������� �+��(��>�� %"�. �����+ �� ��������
��7����89��!+����-+��-+�������-�(�����������0�0+�
��������!+��%�������9�� �*�� ����������(( B2B E-Ordering
!+� E-Payment �%&�"��
(��>��| ���,���(�� �"�J��)+�"9�8Z'������%&�����������-���
�*�� ��. 816-2538, U.S. FDA 21 CFR 177.1520, RoHS Directive
2002/95/EC �%&�"�� ������-���������)+�"9�8Z'���"��,� ��� ����
�-�,��1+,� )+�"9�8Z'3$� ���(�+�#$ ����%����(!+����%+��9�
�������+�� ��(��-�-����"�J�����+ �*�� ����������)���
Material Safety Data Sheet (MSDS) !+�����-�,��1+�������(
)+�"9�8Z'������*� ��)����� ���(�3"',� (��>��
�������� �/��!��;��<'��< � �$J�� �Olefins & Shared Facilities
����������/��#�$%'!?�����'
Polymers ProductsValue Center
����������/��#�$%'����"����@\�'
EO-Based PerformanceProducts Value Center
����������/��#�$%'!�"!����"
OleochemicalProducts Value Center
87 %90 %
83 %92 %
On top of the above measurements, PTT Chem Group
measured satisfaction in areas of corporate image, brand
recognition and other satisfactions with 83.9% satisfied
beyond the 80% target set.
Continuous improvement in using technology is an integral
part of PTT Chem Group projects, such as B2B E-Ordering and
E-Payment are among beyond-standard initiatives.
To ensure that all of our products subject to information
requirement are in line with regulatory requirements and
international standards, we adopt various standards including
Thai Industrial Standard 816-2538, U.S. FDA 21 CFR 177.1520,
RoHS Directive 2002/95/EC, etc. Examples product labeling
and communication include Material Safety Data Sheet (MSDS),
which apply for all of our chemical products in markets; and
communication via our website. Examples of information
provided include product contents, safety and disposal.
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�����()��"��������-��������,$/���������������%+��9� "+����
��� ��������-�����1��������"��� !+������+���'���������������
��-��,�� “�����"����������"�(0"��� �� ��” (Partnership-Our Drive
to Sustainable Growth) �-���(�+��+1����-+��,� (��>�� ��������/�
%��0*�'�1 ����-���(+1���������������������
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���������������������+�� ��(��-�-���,����-�� �������
��()��"��������-��������,$/��������*������������%+��9� -������
�-�,��1+)+�"9�8Z'!+�<+�����)���������%&���� "+����
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Moreover, the PTT Chem Group has developed online systems,
which provide product traceability and safety information
according to Product Liability Act. “Partnership-Our Drive
to Sustainable Growth” is one of the group’s key events to
share innovation and business strategies to business partners
for mutual benefits.
In 2010, PTT Chemical was clear of penalty or fine due to violation
of laws and regulations concerning responsibilities for damages
caused by use of unsafe products and overstatement of product
quality. The group’s marketing, communication or advertising
did not encounter any Thai laws violation. Complaints about
abuse of customer’s confidential information were none.
Sustainability Report 2010PTT Chemical Public Company Limited 60
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?��� �����"_
At PTT Chemical Public Company Limited, we strive for chemical industry excellence, organization
of innovation and responsible company under the principles of continuous improvement and
sustainable development. Therefore, we commit to energy management through integration of
energy conservation into our business process as follows:
1. � ��������'?��� ���W��> �"K�� ����/��Z�����/J>��� ���/J>�������� ���������
All levels of management and employees are responsible for energy conservation
2. ������� � +� ��������'?��� �^>�� �<����� �^Z>?��� �
Energy conservation targets is structured in accordance with energy application
3. �������� ���� +�"K��"K+��>������ ��������'��� ����� �?��� �
Energy conservation and management regulatory is follow
4. �����������<����# ?� �^Z>?��� ��+� ������:K��
Continuous improvement in energy efficiency
5. ���<�����?+ ����_���� ���������� $^>�?"+�?��+� ��"���<����# ?
Manage sufficiently and efficiently for both human resource and budget
��_��"_ ������ ���. ������ ����� (� Z�) ��������� ����� �?��� � !�+^>?���� ��"<�������^�� �
������� �^>��W�@�� ��!+� + ��<:K�< �^>/J>��"K+��>���� ��+� ���K�]��
PTT Chemical Public Company Limited shall manage energy through employee involvement in
archiving the target and communicate the result to all relevant parties.
��������5�������!�2����-#&#�����1+)�����
Effective on 2 July 2010
(Mr. Veerasak Kositpaisal)
President & CEO
<�K� $ ����"K 2 ���� �� 2553
(� +�"�`����� !�<���@?` )
����� �/J>���� �^��
Effective on 2 July 2010
Sustainability Report 2010PTT Chemical Public Company Limited 62
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���"��-����������%+��9� ���4���(� ���������� ���������
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�������� ��,� )1�%:�(�"� �� (Incident Rate -��� IR: Total
recordable cases of non-fatal occupational injuries and illness)
3$ � ������������������(�� !+�%{� �������������(�����(
-������(%}��������� �� 0���-���%&��%{�-���������������
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(Management Review) !+�%��(%�� �-����������7����� "�������
����������� ���� �������%:�(�"�"���-���������,�� ����
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��������/� ��!��%:�(�"�����%&��+�2 (Best Practice) !+��"��������
��*������!+����%+��9�����%&��"�J�����+ ���7�����
������ ��������*������!+����%+��9�,� �+��(��>�� %"�.
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PTT Chem Group holds the highest standards towards its
employee’s health and safety. This commitment also expands
to cover our communities where we operate and the contractors
working on behalf of PTT Chem Group. This year, PTT Chem
Group is pleased to announce the winning of a prestigious
award of best company in health and safety by the Ministry
of Labour for the 13th consecutive year.
PTT Chem Group is committed to risk management and
controlling loss from accidents, occupational health and
workplace management, while promoting our staffs to have
healthy l i fe and happy workplace. PTT Chem Group
emphasizes on process safety through personal awareness,
training, communication and root-cause analysis to promote
safety in workplace. PTT Chem Group seeks to reduce the Incident
Rate (IR): Total recordable cases of non-fatal occupational
injuries and illness, by focusing on improving the control and
preventing occupational injury and illness. Thus corporate-wide
IR reduction target will be set in 2011 to monitor and evaluate
the group’s overall performance in safety area.
Management of occupational health and safety rests with
our top management. Management supports health and
safety programs with resources and promotes staff involvement
in order to achieve and align the group’s goals continuously.
Monitoring of Group’s occupational health and safety
performance is implemented via management review induce
continuous improvement.
Legal requirements are minimum requirements to practicing
health and safety at PTT Chem Group. PTT Chem Group adopts
best practice and international health and safety standards
to improve our performance in health and safety management.
Highlights in our health and safety management are illustrated
as follows:
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��������*������!+����%+��9�| ��/��������� ����� ���|
!+��8���������*������!+����%+��9�| ��/��������� ��
��� ��������/� ��8������� 3$� %����(�%���)1�!��+1����
3$� �%&����� ������(%:�(�"������"������ 40% ,� �����������
���8�������| ��� ������(�1!+�-�������������� ������
��*������!+����%+��9�����%�������9��
��&&���������,!�����#������'���<�#
8�"���C�����1���9���������������,� �+��(��>�� %"�. �����+ ����� (-�*�)
�-���������������������������%+��9� 0���������((
���������������*������!+����%+��9� (OHSAS/TIS 18001)
��*�!+���7����((���(��-�� ������ "������� 3$� !)� ��
�������������%+��9�,� (��>��| ����,$/������������� ��
9��"���((���������������*������!+����%+��9� (OHSAS
/TIS 18001) 3$� ���(�+���/ ���%������������ ������� �� �����
�%�1�!)� ���������%+��9������+�-�����(��������� �-��1�
������(������(��� ���"��"�!+�%�����)+���%:�(�"� ��0�
����� Management Review ,� )1�(��-�� ������-��������%��(%��
!+���7����� "�������
��6�������7�������2�"�2������<�������3���8�"�9��33���SHE Committee has been appointed with the most senior
management or appointed representative chaired the
committee. The Committee members are from both management
representative (employer) and employee representatives,
which were kept not only to be legal complied, but also to
drive continuous improvement through health and safety
programs.
The Committee delegated responsibilities according to working
areas, which comprise of sub-committees in plants, Bangkok
offices and Rayong Offices. Specifically, operational- level
employee representative in all level of committees must not be less
than 40% of all members to help effectively monitor and gauge
any given program.
���7�������2�"�2�����<���6��������3�����5�3�8�"���C�����1���9PTT Chem Group adopts OHSAS/TIS 18001 in maintaining
our occupational health and safety management system
and delivering continual improvement in our performance.
Our action plans and safety activities are developed to
underpin occupational health and safety management
system in accordance with OHSAS/TIS 18001, which spans
from workplace risk assessment to action plans to, mitigate
or control risks to acceptable levels. Monitoring and
evaluating of performance is done through management
review to induce continuous improvement.
Sustainability Report 2010PTT Chemical Public Company Limited 66
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• � �<�> ���[������> ��� ����#�+
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!+��������������������"�������� ���������� !+����)+ ������/
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%�������)+��������� ���������%+��9������(�����)+�"
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"���2����<�!�G��5���<���������5��2��<������6������5�)�22�?5=• Creating a Behaviour-Based Safety (BBS) culture
The purpose is to grow safety conscious of our employees and
foster safety as a part of organizational culture. We realize that
often the root cause of most accidents occurs from personal
behaviour, thus to prevent accident, it should start from personal
behaviour.
Training of employees to seek “At-Risk Behaviour” is the key to
BBS. At-Risk Behaviour serves as anchor to observation,
planning, methodology and measurement to eliminate and
reduce such risks where it can be embedded into an
organizational culture.
In 2010, this initiative has been implemented at PTT Chem
Group facilities at I -1 and I -4, Bangkok Polyethylene
Company, TOC Glycol Company and PTT Polyethylene
Company. It is expected to be implemented in all the
companies in PTT Chem Group in 2011.
• Process Safety Management
PTT Chem Group emphasizes loss prevention from production
process by introducing Process Safety Management to prevent
impact from serious accident from the production process,
which could have impact on employees and surrounding
communities.
Leading indicators and lagging indicators have been defined
to gauge and measure production safety effectiveness on
top of preventing unpredictable incidents. The past year,
suitable indicators were studied at Bangkok Polyethylene,
which is a pilot plant, when in 2011 the group plans to roll out
group-wide.
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• �> �� ����� �<# ?���>��^�� ���� �
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�������)+������"��������������-' !+����%��7���9��!��+��
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)1���(�-�#���%&���+� ����=!+��%&�����-�$� �����������������,� �+��
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�-���!�����������7������� ��
��������/ ��%_ 2554 �!)���������0�� ��� Contractor Safety
Management �����%��(%�� ���(�����(��-�����������%+��9�
,� )1���(�-�!(((1�8���� ������-��������%+��9�������� ��
,� )1���(�-���������
�������� �������������� ��������*������ !+����%+��9�
������� �� �������-�����(�����2,� ����1!+��������!+������
9���� �'�� ������� �1�����%&�� �'��!-� ���%+��9�
"���2����<����7�������2�"�2���!2�����<���������5���)�22�?5=• Health Checkup
Every employee receives annual health checkup. Risk-based
annual health checkups are arranged for special risk groups,
such as staff working with chemicals. Thus, these checkups
require more sophisticated diagnosis for appropriate
monitoring of our employee health.
• Workplace Environment Management
Improving workplace environment is key as an occupational
health indication. We regularly conduct workplace environment
monitoring across different factors including light intensity,
heat, noise and chemical concentration. Monitoring results
are analyzed and factored in workplace environment
improvement programs.
!�3�����������������6��Contractors are an integral part in PTT Chem Group’s growth;
therefore, their safety, too, is sternly considered and supported.
Safety training, audit, and suggestion are key collaboration
to ensure similar level of safety to the group’s own practice.
In 2011, we plan to launch contractor safety management
program to improve holistic contractor safety management.
Increasing in contractor.
Together planning and implementations in regards to
occupational health and safety helps PTT Chem Group realizes
a new level of safety culture.
Sustainability Report 2010PTT Chemical Public Company Limited 68
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,�:�7������5���<�"73��������5Employee care is one of the most vital aspects PTT Chem Group
accentuates. Health, Well-being, and employee families are
cornerstones to the group’s success; this is stated lavishly from
being ranked “Top Employers of Choice” under Industrial
Products category through Thailand’s Top Graduates Employers
survey by Quality Profile co., ltd.
Beyond labour law and business etiquette, PTT Chem Group
practices ‘Code of Conduct’ through prevention of discrimination,
respect of human rights, fair compensation and remuneration,
promotion and transfer, reward and punishment, employee
interest club support, workplace environment management,
and unbiased suggestion and recommendation hearing from
all staff levels. The group does not support nor tolerate child and
forced labour as well as violation to any employee rights
to freedom of association.
To realize the group’s determination, labour rights and human
rights are entrenched in the PTT Chem Group CSR Framework.
To facilitate implementation, 3 units are assigned to be
responsible, which are Human resource policy and strategy
office which is responsible for governance and setting directions;
Human resource management and development office,
which role is for shared services and resource office in each
business unit. Welfare committee comprises of members,
who are employee representatives, with roles to monitor and
review employees’ quality of life, monitor safety of working
environment, and arrange suitable and essential welfare for
our employees and regularly review welfare arrangements to
match social, economic and obligatory changes.
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Choice ���+����"��-��� Industrial Products �����������
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1. Human Capital Management (Leap)
�����-��!)������7��)1�(��-�� 0���-��-+���1"� Leadership
Development Program !+���-�����(���������+���!+�(��-��
���� ������(( Talent Management �%&�"��
2. Global Standard & Professional Shared Services
�����%��(%�� ��((����� ������ HR Shared Service ,� �+��
(��>�� %"�. �����+ �-����������� ��(�������=�"�(0"
,� (��>��| !+���������������%�%&� Global HR Shared Services
Center ������" �+��(��>�� %"�. �����+ ��������� (��>��
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0�� ���| ��-�������%&����%�$�>� �-���(�� �� HR PTT Chemical
3$� ���(�+�������!(( %��(%�� !+�,������!������� ��������,��
We provide trainings to all employees to understand their
rights in the company’s business code of conduct handbook
including human rights since the first day of employment. The
training also opens opportunity for questioning and suggestion
for employee rights. We pay particular regard to the use of
security personnel, thus our security guards must pass trainings
according to the security guidelines, which include aspect on
prevention of human rights violations when in duty.
We have guidance in hiring and employee treatment which
are in line with human rights principles, employment law and
other relevant laws. As a result in 2010, the company has not
received any complaints or lawsuit in regards to discrimination,
under-age or forced labour, abuse freedom of association
and collective bargaining.
In case of any violations, employees can directly report to
superiors, internal affairs and/or corporate office including
any suspicious in regards to business partner dealings. Our
commitment to human rights expands beyond our direction
operations, to our service providers and contractors, by
embedding our human rights practice as part of contractual
arrangement.
In 2010, we have challenging key plan to be inline with the
Human Resource Policy as follows:
1. Human Capital Management (Leap)
We developed Leadership Development Program as the
management development plan and developed selection
process to promote employee development through Talent
Management Process.
2. Global Standard & Professional Shared Services
To improve the current HR Shared Service and ensure
readiness for the growth of the company and to be Global
HR Shared Services Center in the near future. We worked
Sustainability Report 2010PTT Chemical Public Company Limited 70
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with Deloitte Touche Tohmatsu Jaiyos Advisory to design,
improve and provide recommendation regarding service
delivery model and role & responsibility to suit with the new
designed functions; process, regulation and job description;
and software application
The project duration is expected to be 18 months from
August 2010 to February 2012.
�3�2����22@0���PTT Chem Group has a policy of having an equivalent
standard in welfare and compensation to its peers and in
compliance with law. Discrimination against any personnel
towards social status or gender preference in performance,
pay grade and bonus consideration is not tolerated. We
provide employees both permanent and probationary status
with welfares and monetary fund, such as moving and relocation
expenses, accommodation, per diem, shift expense, standby
compensation, overtime and weekend compensation expenses,
meals and travel expenses, provident fund, social security,
workmen’s compensation fund, life insurance and personal
injury, health benefits, dental plans, childbirth support fund,
annual checkups, blood workup and hepatitis B vaccination,
housing loan, savings so-op, uniforms, death support fund,
Employee clubs by interests, education fund for employee
children and awards to employees with 10, 15, 20, 25, and
30 years service to the company.
PTT Chem Group also established provident fund for monetary
security to employees in occurrence of leaving the company
or retirement by matching the employee’s contribution with
5-10% addition based on membership age. Payment of fund
applies to all end-of-employment cases except firing case.
The provident fund committee oversees the fund management
and paid compensation according to the Thai law Section
118, including fund governs by social security.
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(��-�� Talent ������"���������"�!)������(���"�!-��
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�3�2���!������2�To ensure business growth and sustainable development, it
is vital to ensure our employees potential development. We
provide equal opportunities for competency development for
every level of employees and skill set. Every employee must
undergo annual performance and competency evaluation
by their superior for career path and development planning.
Talent management is one of the programs to groom high
potential and exceptional employees in succession planning.
For managerial level, Leadership Development Program is a
driving element for us.
Additionally, we have developed a training guideline for
potential development in all staff levels with 2010 having
at least 70.6 hours per employee.
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4365
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79
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Sustainability Report 2010PTT Chemical Public Company Limited 72
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)+�����������-��!���� %��(%�� �������7�����������
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��#$ ��-�����~ ��������,�� ��� ���� ���� �$ ��������� !� ��
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�3�2�����Although we consider ourselves as a thriving organization, but
we also pay attention in balancing our employees work and
personal life through various activities, such family day, children
day and good health & happy life program. In 2010 PTT Chem
Group has initiated projects to promote good atmosphere in
the work place and enable employees to foreign readiness,
such as English training course. Furthermore, health care,
safety, work environment and compensation and welfare are
fundamental yet significant to our employee care.
Every year, employee satisfaction survey is conducted to
learn and understand employee needs in order to set and
continuously better the quality of work life.
We have guidance in hiring and employee treatment which
are in line with human rights principles, employment law and
other relevant laws. As a result in 2010, the company has not
received any complaints or lawsuit in regards to discrimination,
under-age or forced labour, abuse freedom of association
and collective bargaining.
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)����5Responsibilities of duties and tasks
Company, structure and procedure
Satisfaction on supervisor
Internal and external relationship
Working environment
Career path
Compensation, welfare and activities
Communications
Performance appraisal
Perspective on management from
manager level
Employee training and development
2551 2552 25532008 2009 2010
�?�K���_� 1.5 %1.5 % Increase
Sustainability Report 2010PTT Chemical Public Company Limited 74
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)����
�3�2��- Intranet web board
- CEO forum
- Notice board
- Organization direction seminar
- Clubs of various activities
�;&�������
)�������2���5���7�- Annual report
- Analyst meeting-quarterly
- Road show
- Information report to the Stock Exchange of Thailand
- Comply with international investment regulation
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�����2< C ���5��- Annual shareholder meeting
- Annual report
- Website
- Road show
- Analyst meeting
����#�������2
��72�����C#���3��- Regulatory development advocacy
- Reporting according to regulatory
requirement
- Participate in networking
�/��
�75��3- CRM
- Newsletter
- Company magazine
- Customer survey
- Events / forum
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�7��2�5 C��������5- Alignment meeting
- Supplier meeting
- Vendor list
- Suppliers / contractors registration
- Business transaction
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�,�������(�����"��������� ������ 3$� ���������(�������-�� ,�
)1������������ !+�����-�)1�����������������������������(�����
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��337���� C 5�����- Daily visit to communities
- Community Partnership center
- Publication: poster, brochure, journal
- Public hearing / scoping
- Survey
�/����������
��3�����- Events
- Personal contact
- Activities
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(#�- Events
- Personal contact
- Activities
- Public hearing
�;&���0�1
���<3��- Open innovation
- Academic conferences
- Publication
- KM Sharing
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�55�����5- Become a member and task force team
- Join associates
- Activities
- Publication
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�<��- Press release
- Meeting with CEO
- Press tour
- Events
- Exhibition
- Magazine
Continuously dialogue with stakeholders relevant to PTT
Chem Group business is a significant factor for achieving
business objective. Therefore, PTT Chem Group develops a
mission to response to both internal and external stakeholder
expectation. Each function has to identify their stakeholders
and engage their stakeholder in both company level and
facility level. Engagement has to be conducted continuously
from before entering; construction phase to operation phase
to ensure all stakeholders including community expectation
has been considered in business decision. Method for stake
holder expectation identification and stakeholder engagement
are provided as follows.
Sustainability Report 2010PTT Chemical Public Company Limited 76
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!7:2������572������PTT Chem Group has systematic public hearing process to
ensure our business operation has been conducted carefulness,
rightness and transparent considering the benefit of society
and community and compliance with the national regulation.
In 2010, PTT Chem Group has conducted public hearing
for 16 times by an experience and qualified third-party to
ensure the process is standardized and neutral. The process
comprises of public scoping, focus group meeting, public
review, education and building understanding on chemical
process, community relations activity and open-house activity.
���������������"K<����\�K�@�>� �� ����;���� �������Key concerns from public hearing
� �������� �Response to the concerns
���%{� ���!+�"�(��� "���-"�<���<��Emergency prevention and response
)+����("����,9��Health impact
����*��/�Water availability
���%+��9�����#,��� Transportation safety
������ ����� #���Local hiring
���+��+�(��/ ���,� �����"��-���Illegal industrial waste dumping
*�/!� !+�������,������(*�*��������"����%{� ���!+�"�(��� � �"���-"�<���<��Clarify and make understanding with community in emergency prevention and response measures.
���������+�%���8���������'���- ������������������������,� (��>�����+��Reduce VOC emission from the group’s facilities.
���������� �������+�%���8�/��*������(�����)+�"��� "������� Continuously reduce water use in the production process.
����==���-���-�"���+�� ������#,��� 3$� �����(,��1+������������� �����# -��*�*��(�-���#�� ������������������-�����==���-���-"��+� ����#,�� 3 ����(,�1+���������==���-���-"��+� ����#,�� 3 ����(,�1+��
����#�����(���#!+�!�� �-�(��>����(���(��
Make a contract with waste contractors to install a black box in waste transportation truck which the velocity and route will be recorded. Community could also record the vehicle license plate for inform the company in case of complaint.
��0(���(������/�����,���� �� 20% ,� ���� ����/ -� Receive local people to work for at least 20% of the totalworkforce as the policy.
�*�(��>����(��� �������������(������=�""���-� 0��#�����(���,� ����%�������"��"� GPS ����"�����(������ �����# !+�����"��"� �+�� ���*(�>��(�� ��������(������=�""���-� 0��#��(���,� ���*(�>��(�� ��������(������=�""���-� 0��#��(���,� ��
Use license waste contractor with GPS and black-box installed onall vehicles.
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���� ����'!+���7����89��*���"!+��� ������ �� 0��*� “���"���”
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,� )1��������� ��,�� ����+�� �����������,���� !+��� !)�
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As a good corporate citizen, PTT Chem Group is committed
to creating and developing of life and social sustainability
through innovation as principle to discover the value of business
and our social context. Therefore, we have set social investment
and community development as one of our elements in CSR
Framework to return the favour and grow together with our
communities.
From 2010, the group has develop projects for communities
more systematically using stakeholders anticipation as
studying guidelines to understand and plan more effectively.
Collaboration among stakeholders between employees and
community members has been implemented to help build a
more long-termed self reliance to the community. Types of
social and community projects are environment projects, life
quality improvement projects, education opportunity projects,
relief efforts and public health projects with highlighted
projects such as:
Sustainability Report 2010PTT Chemical Public Company Limited 78
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Global warming reductionprojects for the King
0�� ��������(�+��"�� !((�%_�Plastic flapped sack project
0�� ������� ��"���$����%+1�%}�Conscious raising on reforestation
0�� ��� SEA Camp IISEA Camp II Project
�� ��+!+�%����2����"���8- �8�������!-� %_-���+�2- �8����������"�����(!-� %_����( Top 5Awards and recognitions- Board of the Year Award- Audit committee award (Top 5)
- SET Awards 2009- Excellent CG Scoring �� ��+����� �����%:�(�"�"�-+�� ����(�1!+���������������0������ "������� �%&�%_��� 3 0�"+��-+������'- SET Awards 2009- Excellent CG Scoring Corporate Governance Award for three consecutive years
�,������%&���*����0�� ��� United Nations (UN) Global Compact #���%&���������=�������/�#$ !���� ��������������������������()��*�("��%��*��0+�Participation in United Nations Global Compact to embrace responsible business operation in the global level
���2$�>�Education
�������Sport
���2$�>��� ��+)���������/0�� ����������2��"�'���/0�� ����"�9���
Distance learning through satellite,Youth scientist, Tripartite Project
�����8��, �����81%09�Public health and infrastructure
0�� ��������81%09���������*�0�� ���������*�*� �+����%5��/���Infrastructure for youths project,Community medical project &
community clinic
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�� ������*��*�*�Community job promotion
Luffala
�� ������7����Cultural promotion
����J��������>'�����“Katin” ceremony to conserve
Thai heritage
���� 0�����-����*�Opportunity for youth creation
0�� ���!����� ������2$�>��1 ��
Excursion for youth project
- 0�� ���*���-+��)1�%���(9�- ��0���*���/����1�9��/����- (������/����*��)1�%���(9�- �����1*���-+��)1�%���(9��/����- Flood relief project- “Kon Korat” flood relief project- Bottle drinking water distribution- Rehabilitation and assistance for flood victims
%�J�#����2> 0� |�8| ���"%��������(��(�+ �+��"��, �� ���!�,� !)����� %%�.,����~Special lecture by former U.S. President Bill Clinton, Her Majesty's Fund (kongtunmae), etc.
Sustainability Report 2010PTT Chemical Public Company Limited 80
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��337������2����Despite numerous public and private hospitals available at
Rayong, the existing capacity is still not meeting the demand
and the rising numbers of population.
Community Clinic project has been initiated since 2001 to
provide local communities in Map Ta Phut and nearby areas,
convenient access to medical services and to reduce their
financial burden on medical costs. At the beginning, the
initiative started off with just mobile teams of doctors and
nurses to provide medical services to various communities
within Map Ta Phut district. Due to the quality of mobile teams
and medical care given by the team, numbers of users have
rapidly increased. PTT Chem Group sees the opportunity to
help out, thus we have joined our participation in this initiative,
by setting up community clinic at our training center at NPC
S&E company limited Rayong province to provide medical
care to Map Ta Phut communities with the level of high
standard as if attending our own employees.
In addition, we have arranged monthly mobile doctors to
provide health checkups and educate the local communities
regarding basic hygiene and health issue in Map Ta Phut
district and Ban Chang community.
Also, we partner with Pharmaceutical System Research and
Development Foundation to initiate medical box for 32
communities in Map Ta Phut area and 14 communities in
Ban Chang area and Medical Section for 11 schools in
Map Ta Phut area. This initiative is worth more than 1 million
Baht, which we consider it as service to society. Medical supply
is replaced every 3 months.
,���2�075��55�-�2��3��PTT Chem Group has initiated supports for innovation to
creating mutual values for our home Rayong province. PTT
Chem Group provides financial funds and works with Mae Fah
Luang University which is an educational institute specialized
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3$� ����� ���*�*�-�� !�(�%&�!-� !��
��-��( +1���+�� )+�"9�8Z'�������+�%� #���%&�-�$� ���91���,�
*����� �������%&�����-�$� �����)���!� �� !� �� ������!��
9�����*� �#�(�����2$�>� -��� ����*��� !+�*�*� �����
���� ����'0�� ����� ����!+���7��*�*����� -������ 3$� ����-�
�������=�������7���2�>J��� ���������� ��*�� �������%&�
������������#�$� ��"��� ��� 9��"�!����� “creative economy”
���������/� �������������������������91�%5==�*��(���!+�
��"#���(�� ���*�"��� ���1 ���("�� ��%&�����%����(����=
�����)+�" ���!�� �����������%+���� ��� )��(�� ���+ �,�
����-� ����,� �((��(� !+��(�( �%&�"�� )�����(��"#���(�����1�
���+��(��>�� %"�. �����+ ������!�� �+��3���� !�""�/!�+����++'
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��(%�������9��9��"������(�� �"�J��������
����-������)+�"9�8Z'�� �+���!+�� +1���+��� �����(�����7��
)+�"9�8Z'������+�%� ���+��)+�"9�8Z'����%&��(1��-+� !+���+�����1
�9��)��-+� �)*�=��(!� !�� 3$� ��(�%&������7��)+�"9�8Z'
�� ���*�"���� ��-���/ �����"�(��� ���"�� ���,� "+��
������ ��(� �� !+���������/!+�� �+��(��>�� %"�. �����+ � ���
�� !)�������-�������(��������� ��7��)+�"9�8Z'�-���(�������
��������%&�*�� �� ��������-��� ���%��*�������' -���!�!"�
�����7��(����9�8Z'������-�!(���'+1���+����/ ����#�"�(0"!+�
�%&�������(��/ ������(%����2 !+�����(���+"���%
in cosmetics to develop products from nature for natural spa.
The products are being commercialized as local product from
Nong Fab community under the brand “Luffala”.
Luffala natural spa product is one of the prides of Rayong
community, which is an outcome of collaboration between
private party, educational institute, government agency and
communities. We values growing of local economics for our
neighboring communities and business opportunities using local
knowledge and natural products whereby sustainable livelihood
can be attained under the concept of creative economy.
This is evidence by the use of various natural products in
the production of Luffala products, such as extracts from
mangosteen, ipomoea, tamarind, aloe vera, asiatic pennyworth
and luffa in combination with our existing products from PTT
Chem group, such as Glycerin, Fatty-Alcohol, Ethoxylate
Triethanolamine, which are a key ingredient in manufacturing
various personal hygiene products. The production is standardized
under the control of cosmetic science department of Mae Fah
Luang University to build assurance of quality to our users.
In addition to the above product lines, Luffala has developed
various natural products, such as shower cream after sun cream
serve. These products can be accounted for natural product
development as well as to serve the market needs in integrated
cosmetic areas. Moreover, PTT Chem Group plans to expand
our supports to cover the whole chain from marketing, selling,
to packaging, in order to grow this business for our local
communities to national and international markets.
Sustainability Report 2010PTT Chemical Public Company Limited 82
-�����)$"��,��,�
�+��(��>�� %"�. �����+ "��-��������������"��-���������#
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���/ !����%����2�� ��������������-��� 5 (��>�� �����
��"��-����("���� ���!�� %"�.-���3��� -(�!�+3��� - 0�+�' -
��������+ 0��������)1��������-=�,� �+��(��>�� %"�. �����+
�%&�%������+��������*�*� ������������������7��0� ��"��!((
3$� �%&��"�"����� !��+��!+�*�*� "+��������(�����"�����(
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*����� ������-���� �%&�"��!((,� ��� ����1����������7��
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!(� ����� ������%&� 3 ����
1. �������� �!��� �<"��"+� �����������+��>8�������*��������
������#���������1� !(� %5�%���(���8' !+�"�����(�1!+
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��337�����!���5���5�PTT Chem Group is aware that collaboration between
industrial sector and communities is a key success factor
in living in harmony between communities and industries.
PTT Chem Group as a part of PTT Group is among the five
entrepreneurs in Map Ta Phut Industrial Estate: PTT, SCG,
BLCP Glow and Dow Chemical; to join hands and announce
a new group “Community Partnerships Initiative" with PTT
Chem Group CEO as the first president of this initiative.
The initiative which is the cooperation of industrial plants
in Map Ta Phut, the first kind in Thailand, to mutually agree
to develop an exemplar of environmental friendly plant that
exceeds legal requirement and monitor each other as well as
promote life quality of communities in terms of health,
education in order to allow industry and community to live
sustainably.
Cooperation of “Community Partnerships Initiative” is intended
to show honesty and commitment to take care of environment
and life quality of Rayong people. The initiative aims to create
Rayong as a model of city that have quality life and industrial
development along with community nurturing through
participation by every sector.
The cooperation brings together 3 missions:
1. Green Operation works in the manner that industries that
seek to assist industries by sharing of experience and monitor
each other in respect of environmental and safety performance
beyond regulatory compliance. The priority is in the area of
Volatile Organic Compounds (VOC) reduction, odor management,
controlling of glare gas including establishment of protection
strip by growing plantation to provide buffer between industrial
areas and community areas.
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0��!)� ����� ���������+����������'���- �� (VOCs) ���
��(���+��� !+������(�����%+�� Flare Gas ����/ ��������
!��%{� ��� (Protection Strip) ������%+1������'�����+��>��-���
0� ��!+�*�*�
2. �J��� ^�^<�Z��Z� �������89��*���"����� ��������� ���2$�>� !+�
��,9�� 0������������J��,��1+��,9��*�*��%&����/ !��
��%����2��
3. <:K�< ��<���<�> ��� ���> ^� �������"�/ “21�',��1+,������
������*�*�” �������-�����������"���+� ��������������-���
��"��-�����(*�*���� �%���)0%�� �� �%&�21�',��1+����1�
��-��(*�*� ������/ �%&� Call Center ��(,����� ���� !���,%5=-�
"�� ~ ��� ������� !+���������%5=-���0� �� �����1����"�� !��
�����*�*�����
�+�� “������*�*�” �� ���!��%5=-���������� ��� ���� ������
#���������1� !(� %5�%���(���8' !+�"�����(�1!+����� 0�
����� -�� �-���"��-���!+�*�*�����#�1�������!+��"�(0"
�%��������� �� �����("���� �� -������
��������/ �������"����8'�/������%_���)���� �+��(��>�� %"�.
�����+ �%&�� �'��+���(!��~ ����,���-����*���-+����()1�%���(9�
0� �+��(��>�� %"�. �����+ (������ ������� 4.26 +���(��
��#$ �������� ��� ,� (��������,'"�� ~ �����*���-+�� 3$� ����
� �'���� !+����� ��,� �+��(��>�� %"�. �����+ ���
2. Beyond social responsibility is about raising the quality of life
by focusing on education and health of the communities.
The priority plan is to develop community health database,
which is the pioneer for this kind of initiative in Thailand.
3. Communication is based on the set-up of community
partnership center in 2010. The center is expected to be a link
between the industrial sector and community to share knowledge,
address critical issues and timely respond to community needs.
“Community Partnerships Initiative” is committed to solve
problems together in a prompt manner through knowledge,
experience sharing and monitoring each other. The initiative
aspires to see both industries and Rayong to live and grow
side by side in a sustainable fashion.
PTT Chem Group was among the first organizations to provide
relief effort to flood victims in 2010 with 4.26 million baht in
charity cash as well as necessities from companies within
the group, employees and fund raising to help alleviate their
situation.
����� ��� � 4.26 ���&�
����2�+>&.�3�22���5�0���
“*89�*,����%��2 �,�����.����:6&��”Rehabilitation and assistance for flood victims
“�)������:60� �,�����:6&��”“Kon Korat” flood relief program
)����� ��3;�$��< ���0���������:6&�� (�����. �&.)Flood relief project between government and private entities (with MCOT)
�:6�2�.�������%-2� ����%��2 �����������. �&����%�2 �-@A������Bottle drinking water for people impacted from flood in November
�:6�2�.�������%-2� ����%��2 �����������. �&����%�2 �����-���$Bottle drinking water for people impacted from flood in February
1,500,000&� / Bath
1,000,000&� / Bath
800,000&� / Bath
564,000&� / Bath
391,698&� / Bath
Sustainability Report 2010PTT Chemical Public Company Limited 84
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Supplier
To ensure our performance in corporate social responsibility
responses to the stakeholders’ expectations and concerns,
we have conducted a survey in regards to corporate image,
recognition and satisfaction from our target groups including
(1) 259 employees; (2) 934 community members; (3) 20 investors;
(4) 75 customers from all 4 business lines. Results were higher
than our 80% target with employees, community members,
investors and customers rated our return to social and
communities 81.8%, 91%, 88% and 83.9%, respectively.
Satisfaction survey results have shown areas with higher scores
than targets as follows: (1) Good governance 85.9%; (2) Human
rights 86.3%; (3) Fair labour treatment 87.1%; (4) Consumer
responsibility 86.9%; (5) Social and community development
85.6%; (6) Environment conservation 85.6%; and (7) Fair conduct
84.1%.
Our intention is to use these results to keep improving our
sustainability development continuously.
�7��2�������������3��PTT Chem Group suppliers have to follow PTT Chem Group
business code of conduct or other similar principle equivalent
to our standards. In case a supplier is not able to follow, we
will review the contract, which could be contract termination.
In 2010, there is no supplier contract termination.
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�����+ ����� �� ����������3�/�)+�"9�8Z'�������)+�"����� #���
0�����!���� !+��� �����-�-��� ��,� �����������8����3�/�
)+�"9�8Z'�������)+�"����� #����%&������(!�� �*�� ��-�� !+���%��8'
���������� ������-�����,�"���� �2�>J�������/������ -������
���3$� ����-������%&�(���,� ��� "+����+�)+����("����� !��+��
����� �������*��+� �������,��� ��� ��%_���)���� �����������
������3�/�����1����9����� -������ #$ 20% ���������3�/���/ -�
0�����-+���%&�������3�/�����1����9���%����2 68% !+�����
���,����� 12%
Apart from supply chain management according to PTT Chem
Group Business Code of Conduct, we promote the acquisition
of local products by providing guidance to our functions to
give priority for local products, such as food and cleaning
equipment. We expect economic expansion in Rayong
Province, where we consider it as our home. In addition, it
would reduce impact to environment as reduction in energy
used for transportation of good and material. In 2010, we
have proportion of local suppliers up to 20% from all suppliers.
Other suppliers are national supplier of 68% whereas 12% is
the international supplier.
Sustainability Report 2010PTT Chemical Public Company Limited 86
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PTT Chemical Public Company Limited strives for sustainable chemical industry excellence and
responsible company under sustainable development principle. Our commitments on quality,
occupational health, safety and environment responsibility are as follows:
1. Focus on risk management and controlling loss from accident, injury, illness, damage to properties
and environmental impact through process improvement and source prevention.
2. Oversee occupational health and working environmental of operators and promote good health
and happiness in workplace
3. Comply with legal requirements and applicable standards regarding quality, safety, occupational
health and environment
4. Posses intend on good management and high efficiency to build trust among stakeholders
5. Adopt sustainable development principle in business operation through continuous improvement
and development
The company will develop and maintain quality, occupational health, safety and environmental
management system including will support with adequate resource, employee involvement, employee
accountability and communication to all relevant parties.
H7�2��������7�������2�"�2������6�����<�������3���2�!�2���!�����3���2�!7:2�����3�����,�3��<
Announce on 30 June 2010
(Mr. Veerasak Kositpaisal)
President & CEO
Announce on 30 June 2010
(Mr. Veerasak Kositpaisal)
�$����%���'6����������
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Material used(Million ton)
���'6����������!�����3���2D5�!6�3�������)��75
���'6������������"��������
������3���2�!6�3���
�� 25502007
!��� � I - 1!2����I - 1
����*��+� ���� "�
Total DirectEnergy
(Million GJ)
����*��+� ���� ���
Total IndirectEnergy (Million GJ)
%���8�/��*�Total Water
Consumption(Million GJ)
�������������/�
�+�(��*��-�
PercentRecycle
Water (%)
%���8���%+���X�3
������������ "� ��/ -�
Total directgreenhousegas emission(Ton CO2 eq)
%���8���%+���X�3
������������ �����/ -�Total indirectgreenhousegas emission(Ton CO2 eq)
%���8���%+�� NOx ("��)NOx emission (Ton)
%���8���%+�� SOx ("��)SOx emission (Ton)
%���8�/���/ (+��� +(..)
Total waterdischarge (million m3)
�� 25512008
�� 25522009
�� 25532010
3.59%
2.28%
2.18%13.8
24.6
15.6
20.2
26.2
0.7
0.9
0.2
0.1
2,458.84
1119.64
1340.09
974.03
0.8
0.7
0.9
0.7
8.4
12.2
13.4 1.83%
0.7
0.8
0.8
0.7
-
-
-
-
-
-
1,192,586
1,389,386
-
-
9,248
6,017
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(�0��� ("��)BOD (Ton) 3�0��� ("��)
COD (Ton)
���!,��+� ("��)Suspended solid
(Ton)
%���8,� ������"���������� ("��)
Hazardous wastedisposal (Ton)
%���8,� ������"����������
"��-������)+�"("�� / -������)+�")
Hazardous wastedisposal per
unit of production(Ton / ton production)
%���8,� ��������"����������
("��)Non-hazardous
waste disposal (Ton)
%���8,� ��������"����������"��-������)+�"
("�� / -������)+�")Non-hazardous
waste disposal perunit of production
(Ton / ton production)
��������/ ��������-+�������=Number of spills
%���8��������-+�������= (+�"�)
Volume of spills (liter)
1.80
2.45
1.74
2.13
46.83
45.81
38.49
44.81
11.20
11.07
5.67
6.53
5,768.72
7,958.27
3,038.75
5,600.15
0.0111
0.0139
0.00498
0.0117
956.97
2,586.03
3,727.17
1,918.19
0.0018
0.0045
0.0061
0.0040
0
0
0
0
0
0
0
0
Sustainability Report 2010PTT Chemical Public Company Limited 92
!��� � I - 4
����*���"#���((+���"��)
Material used(Million ton)
�� 25502007
����*��+� ���� "�
Total DirectEnergy
(Million GJ)
%���8�/��*�Total Water
Consumption(Million GJ)
�������������/�
�+�(��*��-�
PercentRecycle
Water (%)
%���8���%+���X�3
������������ "� ��/ -�
Total directgreenhousegas emission(Ton CO2 eq)
%���8���%+���X�3
������������ �����/ -�Total indirectgreenhousegas emission(Ton CO2 eq)
%���8���%+�� NOx ("��)NOx emission (Ton)
%���8���%+�� SOx ("��)SOx emission (Ton)
%���8�/���/ (+��� +(..)
Total waterdischarge (million m3)
�� 25512008
�� 25522009
�� 25532010
-��-"� :*** 0� ����,�#�� ��--�$� -���#$ ������)+�"0��+����' !+�������)+�"�����81%���• ����*��+� ���� "� - 0� ����,�#�� ��--�$� �*� Natural Gas !+� Tail Gas �����)+�"�+� �� !+������*��+� ��-��������� Steam Boiler !+� Waste Heat Recovery Boiler - 0� ����,�#�� ��-��� �����*��+� ��-������9������ Steam Boiler !+� Waste Heat Recovery Boiler • ,�(�,",� ����*��+� ���� ��� - 0� ����,�#�� ��--�$� �����*����/��%&��+� ���� ������ *�������������/� �������8�<���<������(���!����{�!+����/����(��>��9���� - 0� ����,�#�� ��-��� ��(���!����{�!+����/�����(��>��9���� !+���((� ������� Utilities Unit ,� 0� ����,�#�� ��--�$� • !-+� �/�����*� - 0� ����,�#�� ��--�$� ��(�/���( (Raw Water) ��� ���. 3$� �*��/����!-+� �/�)����� 0����)������(�����%��(%�� ��89���/��� �����/ ��*��/���+ ���)������(����� Reverse Osmosis (RO) - 0� ����,�#�� ��-��� ��(�/��� ���(��>��9����3$� ��(�/���(��� ���. !+��*��/����+���)������(����� Reverse Osmosis (RO)• %���8�X�3������������/ -� - 0� ����,�#�� ��--�$� !+� ��,�#�� ��-��� �� ��%���8 CO2-emission ,� )+�"9�8Z' "� scope 1 !+� 2 "��"�J�� IPCC 2006 !+� ISO 14064 (PTT Greenhouse Gas Accounting and Reporting Standard) - �������� ��������%+�%+���X�3������������%_ 2550 !+� 2551 ����� �����+� �1���-��� ��������� ���������"�J����-��(�� ��!+������(�=*��X�3����������• %���8���%+�� SOx - �������� ��������%+�%+���X�33�+����'������3�',� 0� ����,�#�� ��--�$� ����� ��������#1���-��������"����%{� ��� !���, !+�+�)+����("����� !��+�� "������(�������� �����%�����)+����("����� !��+��,� 0� �� ����������*��X�3���*�"� �%&�!-+� �+� ���� "� ��� ��� ���� • !-+� �/������ ��(�/���/ - 0� ����,�#�� ��--�$� !+� ��,�#�� ��-��� ��(��/���/ ���)������(�����(�(�������89���%&��%"���-� + �� ��(��/�,� ���. 3$� �-++ �1��+� *��-�� • ���������,� ��� - 0� ����,�#�� ��--�$� !+� ��,�#�� ��-��� �����,� ���0����%��(��#��!+�45 �+("�-+�� ����)��������� ������!�%���9��������-��� ������%�*��%&� ��"#���(��!��/�*�/���+� ��!��/�*�/���+� )� ��#$ ����*�3/�!+�������+�(��*��-�
����*��+� ���� ���
Total IndirectEnergy (Million GJ)
2.69%
1.95%
1.68%7.3
1.5
1.4
1.7
1.3
16.4
15.3
18.2
14.3
2.2
1.8
2.1
1.1
873.01
769.61
548.32
444.88
0.4%
0.8
0.6
0.5
36.70
17.89
19.53
5.93
-
-
756,744
660,394
-
-
293,061
274,871
6.0
6.4
7.1 1.61%
!2����I - 4
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(�0��� ("��)BOD (Ton) 3�0��� ("��)
COD (Ton)
���!,��+� ("��)Suspended solid
(Ton)
%���8,� ������"���������� ("��)
Hazardous wastedisposal (Ton)
%���8,� ������"����������
"��-������)+�"("�� / -������)+�")
Hazardous wastedisposal per
unit of production(Ton / ton production)
%���8,� ��������"����������
("��)Non-hazardous
waste disposal (Ton)
%���8,� ��������"����������"��-������)+�"
("�� / -������)+�")Non-hazardous
waste disposal perunit of production
(Ton / ton production)
��������/ ��������-+�������=Number of spills
%���8��������-+�������= (+�"�)
Volume of spills (liter)
Remark*** I-1 plant consists of Olefins plant and Utilities Unit.• Total direct energy - I-1 plant uses natural gas and tail gas from process as primary energy source and recovers energy from steam and waste heat recovery boiler. - I-4 plant recovers energy from steam and waste heat recovery boilers.• Total indirect energy - In normal operation, I-1 plant uses steam as indirect energy. - I-4 plant imports electricity and steam from external company and utilities unit of I-1 plant.• Source of water - Raw water sources of I-1 plant are surface water from industrial estate’s surface water supply sources and seawater. - I-4 plant receives treated water from external company and seawater via reverse osmosis unit.• Total direct and indirect GHG emissions - I-1 and I-4 plants use PTT Greenhouse Gas Accounting and Reporting Standard which is in line with IPCC 2006 (U.N. Intergovernmental Panel on Climate Change) and ISO 14064-1:2006 to calculate and report scope 1 and 2 greenhouse gas emissions. - There are no GHG emission data reported in 2007 and 2008, because PTT Greenhouse Gas Accounting and Reporting Standard was still under development and testing in 2007-2008.• SOx emission - Olefins plant I-1 does not report SOx emission, as their primary energy source is from natural gas, thus SOx emission is not relevant to their scope of emissions. • Receiving water body - I-1 and I-4 plants treat wastewater in accordance with the regulatory standards before discharging to the industrial estate receiving canal, Klong Chag Hmak. • Disposal method - I-1 and I-4 conduct waste management by sanitary landfill or secure landfill with waste stabilization, incineration, reuse and recycle approaches.
0.86
2.71
1.05
2.06
21.08
40.12
40.18
32.29
4.88
10.23
6.80
4.75
1,141.78
591.01
1,574.31
4,281.96
0.0013
0.01
0.0015
0.005
561.50
1,727.87
410.28
570.56
0.0006
0.02
0.0003
0.0007
0
0
0
0
0
0
0
0
Sustainability Report 2010PTT Chemical Public Company Limited 94
��,�)������������'> 2553
����2�<�����������573���������&����
Natural Gas Recycled By-productas Primary Energy
� �^Z>?��� �� ����Total Direct Energy
(Million GJ)
��,�)�������������'> 2553
����2���<�����������573���������&����
��,�� ���'> 2553
����2�?������573���������&���
����������!#�����#��'> 2553
"�4�<�75�?�5��<�5��5�2����&���
Steam
Recover Landfill Reuse Recycle Incineration
Electricity
� �^Z>?��� �� ��>��Total Indirect Energy
(Million GJ)
���� $�_�^Z>Total Water Consumption
(Million m3)
���� $����<"+����� +�"K�����
Hazardouswaste disposal (Ton)
0.6 0.5
16.4 24.1
Surface water Sea water
6.7 9.3
Water supply
4.4
770.3913.06 8,042.77133.2722.72
����������!#.�������#��'> 2553
(��@��4�<�75�?�5��<�5��5�2����&���
Domestic Landfill Reuse Recycle Incineration
���� $����<"+@������� +�"K�����Non-hazardous
waste disposal (Ton)
428.33426.45 0.25333.491,300.23
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� +��� : ,��1+�������%+��9� ���(�+����� ��!+�)1���(�-������,� �+��(��>�� %"�. �����+ Remark: The scope of safety data covers employees and long term contractors of PTT Chem Group
2007 2008 2009 2010
�������(�"��-"�#$ ,�/�-�� ��Lost workday case (LWC)
?���� �Employee
/J>����� Contractor
2000
4033
��"�����������(�"��-"�#$ ,�/�-�� ��Lost time injuries frequencyrate (LTIF)
?���� �Employee
/J>����� Contractor
0.260
0.760.30
0.340.411.670.79
��"�����(�����(�������� ����Total recordable injuries rate(TRIR)
?���� �Employee
/J>����� Contractor
0.09000
6 10
�����)1�(�����(�������� ��Total recordable injuries case(TRIC)
?���� �Employee
/J>����� Contractor
021
2105
���� ��Employee
)1���(�-�Contractor
�����)1����*���"Fatality
0000
0000
���'6����������������'���<�#
��6���!6�3���
0.0900.50
Sustainability Report 2010PTT Chemical Public Company Limited 96
��������� ����/ -�Total number of employee
25522009
25532010
25502007
25512008
25522009
25532010
25502007
25512008
25522009
25532010
25502007
25512008
��������� �� ��!��"�%���9������� Total number of employee by employment contract
���� ��%���� (Full Time) ���� ����� "���==� (Contract)
��������� �� ��!��"���2 (%, ��)Total number of employee by gender (%, person)
���� ��*� (male) ���� ��-=� (female)
-��-"�: - ,��1+����(���+���(�+����� ��!+�)1���(�-������,� �+��(��>�� %"�. �����+ - �+��(��>�� %"�. �����+ ���� ����������� ���������9�� ��!��"���2 ����� ���%�������� �+����������,�� ��(���������������,� (��>�� !+��������0(�����-����� ������9�������������� ���������� ������2- ,��1+���� ������/������� ��������������� ���������(��(������� -������ - )1�(��-������(�1 -�#$ ���� ������( 13-14 ,$/��%
���'6�������������&����
!��2�!6�3���
2,136
2,118
18
1,817
17
1,970
22
1,646
13
71%(1,525)
29%(611)
71%(1,298)
29%(536)
75%(1,490)
25%(502)
76%(1,254)
24%(405)
1,8341,992
1,659
��������� ������/������� ��!��"�����(���� �� (%, ��)Total number of employee in Rayong
by employee level (%, person)
25522009
25532010
25502007
25512008
1,5121,689
1,404
���� ������( 15 - 16 Employee level 15 - 16 ���� ������( 13 - 14 Employee level 13 - 14���� ������( 1 - 12 Employee level 1 - 12
1 (0.05%)21 (1.0%)
807 (37.8%)
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25522009
25532010
25502007
25512008
25522009
25532010
25502007
25512008
25522009
25532010
25502007
25512008
25522009
25532010
25502007
25512008
��������� �� ��!��"����Total number of employee by age (person)
������� 30 (Less than 30) 30 - 50 ������ 50 (More than 50)
������� 30 (Less than 30) 30 - 50 ������ 50 (More than 50)
359
1,199
101
42%(15)
41%(16)
17%(8)
��������� ���������9�� ��!��"���� (%, ��)Total number of employee turnover by age (%, person)
123
1,297
572 643
1,070
139 150
1,294
692
17%(4)
63%(15)
20%(5)
34%(18)
32%(17)
34%(18)
37%(20)
46%(25)
17%(9)
Remark: - Human resource information covers employees and long term contractors of PTT Chem Group- PTT Chem Group does not report employee turnover by gender because gender equality is not our material issue and we do not tolerate forcing of employee turnover due to gender difference- Employees in Rayong are employees who has resident registration in Rayong Province- Senior management is defined as employees from level 13-14
��������� ���������9�� ��!��"�9��Total number of employee turnover by region
��� ��� (Bangkok) ��� (Rayong)
21
18 12
12 28
25 26
28
%�����������(��>��, ������(��>��, ������)1��������-=�President, Board, and CEO���� ������( 15 - 16 Employee level 15 - 16 ���� ������( 13 - 14 Employee level 13 - 14���� ������( 1 - 12 Employee level 1 - 12
31
16
1,561
50
��������� �� ��!��"�����(���� ��Total number of employee by employment level
39
15
1,877
61
35
13
1,727
59
58
14
1,997
67
Sustainability Report 2010PTT Chemical Public Company Limited 98
��,����-�,����5�������?�<5PTT Chemical was selected as the “Most
Transparent Company Award” out of 10
nominations received from Office of the
National Anti-Corruption Commission
�����3�2��5��6������PTT Chemical received a highest score on Top Employers
of Choice for a category of Industrial Goods among
peers in an annual study by the recruiter Quality Profiles
Placement Ltd.
������#����������
�� ��+����� ���� �� Top Employers of Choice ���+��
��"��-��� Industrial Products ������������ �'��*�/���
!+������ ����1����������,� �+���%{�-�����((��+���
����*�� (Thailand’s Top Graduates Employers) ,� (��>��
���+�"�/ 0����+�' �����
��������+��!����������-'�����
1 �� 10 � �'������������(��-�����������0%�� ��
%����%_ 2553 �������� ���8�������%{� ���
!+�%��(%����������"!-� *�"�
�I���,,�(������,�:�7����<�����5• In Labour Relationships and Welfare 2010 Award in large business
category conferred by the Department of Labour Protection
and Welfare, the Ministry of Labour.
• In Safety, Occupational Health and Work Environment Award
(National) 2010 conferred by the Ministry of Labour (for 12th year)
������;�'���&��!����������'���<�#
�,!�����# ����<)������������������&'����0
• �#��%����(�������������������%+��9� ��*������
• �� ��+�#��%����(����������������%+��9� ��*������
!+��9��!��+��������� ������(%����2 ��������� !� ��
"������� �%&�%_��� 13
• �� ��+�#��%����(��������� ����!� ��������'!+����������!� ��
%����%_ 2553 %���9��#��%����(������,����-=� �������-9��
��������������!+������� !� �������� !� ��
����5����6�(��7�2��5�7�5���<�������3��EIA Monitoring Award 2010 Certificate for “105 MW Electricity Plant” for compliance
with the Environmental Impact Assessment Report conferred by the Office of
Environment Policy and Planning, Ministry of Natural Resources and Environment
���������)#�:���,�������"��������
�� ��+ EIA Monitoring Award 2010 0�� ���0� ���{����������� 105 MW.
���������0(� !+�!)�����������*�"�!+���� !��+��
����(#����!�(��0,%PTT Chemical received Ecomagination Award. The awards
for leading companies in Thailand including “Ecomagination
Leadership Award” and “Return on Environment Award”.
It is the company’s activity with the business partners to
use green technology to solve the problem of water and
energy consumption to achieve sustainable development
in economy.
����� ���3�����������?�<�� ��+0�� ��� Ecomagination Award ��� GE Water
and Process Technologies %���9� �� ��+�����7��
����%&��"�"����� !��+�� (Return on Environment Award)
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��$���$(�#2�:�2���3����PTT Chemical is committed to the principles of the
United Nations Global Compact and has been a
signatory and active member. This network for the
responsible involvement of companies in the global
economy.
��&��������$�����&��
�������+���'��,,��
�,�����0�� ��� United Nations initiative Global
Compact ���#���%&������,���������������=����(0+�
������������������� �� ��
�����;�22�������������The AMCHAM Thailand 2010 CSR recognition
for outstanding achievements in sustainable
community development
��������������
��������&6��,�&���������!"�'4����0
�� ��+ CSR Excellence Recognition �����(�� ��+
��J���(��>������������������%&�%��0*�'!+�
��()��*�("���� �0������ ���-��������������
��%����2��
�?�<5��6�"���7SET Awards 2010 Excellent CG Scoring for 3 consecutive
years conferred by the Stock Exchange of Thailand
�������#���'(�&����������&
�/������!"�!�!���-������
�� ��+����� �����%:�(�"�"�-+������(�1!+�����������
����0������ "������� �%&�%_��� 3 0�"+��-+������'|
#2�:�2������������������5Credibility for effective sustainability reporting
in accordance with GRI G3 guidelines, an international
level of sustainability benchmarking
��#������&��
�����(�����(�� ����(�������+�� ,� �� �������7����� �� ��
��(!���� ����� �����������7����� �� ��,� Global Reporting
Initiative (GRI) ������� 3 3$� �%&��"�J�����+��������� ��%�������)+
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Sustainability Report 2010PTT Chemical Public Company Limited 100
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"���� �,� (��>�� �-�)1����������������+����(���(��� 0%�� ��
!+���-��*�� ��+������ ���-��%&�%�������%_ 0�%����"'�*�
!���� ����� �����������7����� �� ��,� Global Reporting
Initiative Guidelines (GRI) G3 "���*��*�/���-+�������-�� !+����
%����"'�*�����%:�(�"� �����������( !+��� ��,��1+,� �+�� %"�.
3$� ����+�� ��(!���� ����� ��"� GRI G3 ��-��()+���
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�� ������������( A
��������/ �+��(��>�� %"�. �����+ ��������(��������� ������
�����()��*�("���� ���*������(��-�������� !+��� ��
%���������������()��*�("���� ��� �+������ �%&��1%���
!+�����+�� ��(�+���'���������()��*�("���� �,� �+��(��>��
%"�. �����+
��#��'����7��!"�!�������5
��/ ��/ �+��(��>�� %"�. �����+ ����� �������������%������-+��
����)+����("����������� ���������������=,� �+��(��>�� %"�.
�����+ 0��*�!���� ���������� ��"�-+�����,� ��*��*�/���
Global Reporting Initiative ������� 3 (GRI-G3) �������(�%����������
�������= 3$� �� ��<(�(��/ �+��(��>�� %"�. �����+ ���������
(�(��,� �+��!+��+���'�����"�(��� "��%�����������������=
"���%{�-�����"�(0",� � �'�� �� ��/
)�3?� ���<�#7�<2��5PTT Chem Group has published Corporate Social Responsibility
report since 2007 as a medium to transparently communicate
the Company's economic, environment and social performance
data to stakeholders. PTT Chemical has defined the period
for reporting to be on an annual basis. PTT Chem Group has
adopted the Global Reporting Initiative's (GRI) G3 sustainability
reporting guidelines for this Sustainability Report. In addition,
for the performance data related to safety, health and environment,
it is based on data compilation and reporting system of PTT Group,
which is developed in line with GRI G3 indicators. Therefore,
data compilation and reporting of the group utilizes the same
format to ensure data reliability and also calculation and
reporting methods are in compliance with GRI G3
PTT Chem Group declares this report a GRI A application
level.
In addition, PTT Chem Group has adopted the PTT Chem
Group's CSR Framework to manage and report company's
CSR performance in a tangible way and in consistent with our
CSR Strategy.
�����2��5575PTT Chem Group is focusing on presenting material issues which
reflect the company's significant economic, environmental
and social impact that would substantively affect the perception
of company. Guidance from GRI G3 was adopted in developing
the approach to define these material issues. In this Sustainability
Report, PTT Chem Group provides our position and strategy
around the following key sustainability topics of relevance to
PTT Chemical the industry.
�������#��%&�&�! ������������������
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Relevance of PTT Chem Group CSR Framework and Material
Issues
• Environmental Management
- Energy efficiency
- Water resource management
• Organizational governance
- Execution of sustainability strategy in accordance
with international guidelines
• Product Stewardship
- Green and clean innovation
- Business expansion responding to customers
demanding on bioplastic
• Stakeholder Engagement and Social Investment and
Community Development
- Partnership program between communities and
industries
�����2�!��555PTT Chem Group aims to ensure that the information we publish
is accurate, complete and material and therefore contributes
to building trust and credibility with key stakeholders. To achieve
this, the contents for the report are prepared using material
drawn from a number of data owners including research and
technology; safety, health and environment; operations; human
resources; risk ; corporate governance and finance. The PTT
Chem Group CSR Committee reviews and approves proposals
for content, direction and accuracy of the data.
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Sustainability Report 2010PTT Chemical Public Company Limited 102
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)+��������� ��"���*��*�/��������2�>J��� ��� !��+�� ���
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PTT Chem Group is developing the Third-party CSR Verification
Program to verify CSR governance, business conduct and
stakeholder inclusiveness. The result is expected to be reported
to the PTT Group Corporate Social Responsibility Committee
within the third quarter of 2011 and will be available in the
next year Sustainability Report.
Moreover, PTT Chem Group and PTT Group are expected
to conduct CSR Assurance Program in compliance with the
10 Elements of the PTT Group Corporate Social Responsibility
Framework in 2011 and the result is expected to be reported
to the committee within the second quarter of 2012.
����This report includes economic, social and environmental
performances during the period 1 January 2010 - 31 December
2010, of PTT Chemical Public Company Limited and our subsidiary,
and excludes our joint ventures, business partners and contractors,
except, on a case by case significant, when they are directly
under the management of PTT Chemical or where their
operations might cause significant impacts on the CSR
performance of the group.
However, information on environmental and social responsibility
activities in the 2010 report does not cover those activities of
all the companies of PTT Chem Group as there are inherent
limitations due to variation in data collection system of the
economic, social, safety and environmental indicators
among the companies in PTT Chem Group. PTT Chem Group
recognizes that our data will be affected by those limitation
and continue to improve the integrity of our data by
strengthening and standardizing our internal data collection
system, in order to make the disclosure of information more
complete and more consistent to GRI indicators in future.
It should be note that environmental performance reported
in 2010 Sustainability Report could be varied from previous
year report, because the organization is improving the data
management to be in line with PTT Group procedure.
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����&���������/�����#������,�!,! ������ #����#������2��������,�2���:2
Sta
ndard
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OUTPUT
OUTPUT
OUTPUT
G3 Profile
Disclosures
Report
Application Level
Report on:1.12.1-2.103.1-3.8, 3.10-3.124.1-4.4, 4.14-4.15
Not Required
*Sector supplement in final version
Repo
rt E
xter
nally
Ass
ured
Repo
rt E
xter
nally
Ass
ured
Repo
rt E
xter
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Ass
ured
Management ApproachDisclosures for eachIndicator Category
Management ApproachDisclosures for eachIndicator Category
Report on a minimum of 10Performance Indicators,including at least one fromeach of; Economic, Socialand Environmental.
Report on a minimum of 20Performance Indicators, atleast one from each ofEconomic, Environmental,Human rights, Labour,Society, ProductResponsibility.
Report on each core G3 andSector Supplement*Indicator with due regard tothe Materiality Principle byeither: a) reporting on theIndicator or b) explaining thereason for its omission
Report on all criteria listedfor Level C plus;1.23.9, 3.134.5-4.13, 4.16-4.17
Same as requirement forLevel B
C C+ B B+ A A+
G3 Management
Approach
Disclosures
G3 Performance
indicators &
Sector Supplement
Performance
Indicators
��������2��������,�2
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Third
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2002In Accorderance
Repo
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Repo
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nally
Ass
ured
Repo
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C C+ B B+ A A+
Mandato
ryO
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Sustainability Report 2010PTT Chemical Public Company Limited 104
���'�������#��%&�&�! (GRI Content Index – Global Compact)
1. Strategy and Analysis
CEO statement
Description of key impacts, risks and opportunities
1.1
1.2
2-4
25-26, 21
Statement of
Continuing support
-
2. Organizational Profile
Name of the organization
Primary brands, products and services
Operational structure
Headquarter location
Countries of operation
Nature of ownership and legal form
Market served
Scale of the reporting organization
Significant changes during the reporting period
regarding size, structure or ownership
Awards received in the reporting period
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
14
11-12
20
115
37-38, 97
99-100
Website:
Business
Structure,
Organization
Structure,
Subsidiaries &
Affiliates
Website:
Contact Us
Website:
Contact Us
Website:
History,
Business
Structure
Websites:
Business
Sectors,
Market
Served
Website:
Milestone
-
Indicator Description Sustainability Report Others UNGC Principles
Indicator Description Sustainability Report Others UNGC Principles
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3. Report Parameters
Reporting period
Date of most recent previous report
Reporting cycle
Contact
Process for defining report content
Boundary of the report
Limitations on the scope or boundary of the report
Basis for reporting on joint ventures, subsidiaries, leased
facilities, outsourced operations, and other entities
that could affect comparability
Data measurement techniques and the bases of
calculations, including assumptions and techniques
underlying estimations applied to the compilation of
the Indicators and other information in the report.
Explain any decisions not to apply or to substantially
diverge from the GRI Indicator Protocols
Explanation of the effect of any restatements of
information provided in earliers reports
Significant changes from previous reporting periods
in the scope, boundary or measurement methods
applied in the report
GRI content index
Policy and current practice with regard to seeking
external assurance for the report.
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
3.11
3.12
3.13
103
101
105
101-102
103
103
103
51, 94, 101
103
103
105-104
103
(9/27/2010)
-
Indicator Description Sustainability Report Others UNGC Principles
4. Governance, Commitments and Engagement
Governance Structure
Whether the chair of the board of directors is also
an executive officer
Percentage of the board of directors that are
independent or non-executive directors
Mechanisms for shareholders and employees to provide
recommendations or direction to the board of directors
4.1
4.2
4.3
4.4
19-20
19-20
75-76
Website:
Board of Directors
Principles 1-10
Indicator Description Sustainability Report Others UNGC Principles
Sustainability Report 2010PTT Chemical Public Company Limited 106
Linkage between compensation for members of
the highest governance body, senior managers
and executives (including departure arrangements),
and the organization's performance (including social
and environmental performance)
Processes in place for the highest governance body
to ensure conflicts of interest are avoided
Process for determining the qualifications and expertise
of the members of the highest governance body for
guiding the organization's strategy on economic,
environmental and social topics
Internally developed statements of mission or values,
codes of conduct and principles relevant to economic,
environmental and social performance and the status
of their implementation
Procedures of the highest governance body for
overseeing the organization's identification and
management of economic, environmental and social
performance, including relevant risks and opportunities,
and adherence or compliance with internationally
agreed standards, codes of conduct and principles
Processes for evaluating the highest governance
body's own performance, particularly with respect
to economic, environmental and social performance
Precautionary approach
Agreements, principles or external initiatives on
economic, environmental and social aspects
Memberships in associations and national/international
advocacy organizations
List of stakeholder groups engaged by the organization
The basis for identifying and selecting stakeholders
with whom to engage
Approaches to stakeholder engagement
Key topics and concerns that have been raised
through stakeholder engagement
4.5
4.6
4.7
4.8
4.9
4.10
4.11
4.12
4.13
4.14
4.15
4.16
4.17
32
19
18, 28, 29
20
32
32-33
6, 44, 46, 66
83
75-76
75-76
75-76
77
CG 28-39
CG 17
Principle 7
Principles 1-10
Sharing the COP
with the Company’s
Stakeholders
Indicator Description Sustainability Report Others UNGC Principles
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5. Performance Indicators
Management Approach EC
Economic Performance
Market Presence
Indirect Economic Impacts
39-40, 81-82, 86
38-40
51
71
40
71
85-86
97
81-82
81-82
Website:
Analyst Briefing
Principles
1, 4, 6, 7
-
Principle 7
-
Principle 1
-
Principle 6
-
Economic performance, Market presence
and Indirect economic impacts
Direct economic value generated and
distributed, including revenues, operating
costs, employee compensation, donations
and other community investments, retained
earnings and payments to capital providers
and governments
Financial implications and other risks and
opportunities for the organization's activities
due to climate change
Coverage of the organization's defined
benefit plan obligations
Significant financial assistance received from
government
Range of ratios of standard entry level wage
compared to local minimum wage at
significant locations of operation
Policy, practices and proportion of spending
on locally-based suppliers at significant
locations of operation
Procedures for local hiring and proportion of
senior management hired from the local
community at significant locations of operation
Development and impact of infrastructure
investments and services provided primarily
for public benefit through commercial, in-kind,
or pro bono engagement
Understanding and describing significant
indirect economic impacts, including the
extent of impacts
ItemSustainability
Report OthersUNGC Principles
Economics
DMA EC
EC1
EC2
EC3
EC4
EC5
EC6
EC7
EC8
EC9
Sustainability Report 2010PTT Chemical Public Company Limited 108
Management Approach EN
Materials
Energy
Water
Emissions, Effluents
and Waste
40, 46, 47-48,
49-52, 53-54,
56-57, 60, 62, 86
91, 93
91, 93, 95
91, 93, 95
49-50
56
49-50
47-48, 91,93
47-48
48, 91, 93
51-52, 91, 93
51
51-52
54
53-54, 91,93
54,94
Principles
7, 8, 9
Principle 8
Principles
8, 9
Principle 8
Principles
8, 9
Principle 8
Principles
7, 8, 9
Principle 8
Materials , Energy, Water, Emissions, Effluents
and waste, Products and services, Compliance,
Transport and Overall
Materials used by weight or volume
Direct energy consumption by primary
energy source
Indirect energy consumption by primary
energy source
Energy saved due to conservation and
efficiency improvements
Initiatives to provide energy-efficient or
renewable energy based products and
services and reductions in energy requirements
as a result of these initiatives
Initiatives to reduce indirect energy consumption
and reductions achieved
Total water withdrawal by source
Water sources significantly affected by with
drawal of water
Percentage and total volume of water recycled
and reused
Total direct and indirect greenhouse gas
emissions by weight
Other relevant indirect greenhouse gas
emissions by weight
Initiatives to reduce greenhouse gas emissions
and reductions achieved
Emissions of ozone-depleting substances
by weight
NO, SO and other significant air emissions
by type and weight
Total water discharge by quality and
destination
ItemSustainability
Report OthersUNGC Principles
Environment
DMA EN
EN1
EN3
EN4
EN5
EN6
EN7
EN8
EN9
EN10
EN16
EN17
EN18
EN19
EN20
EN21
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Management Approach LA
Employment
Occupational Health
and Safety
65-67, 69-70,
72, 73-74
97-98
98
71
66
96
Principles
1, 3, 6
-
Principle 6
-
Principle 1
Employment, Labour/management relations,
Occupational health and safety, Training and
education, Diversity and equal opportunity
Total workforce by employment type,
employment contract and region
Total number and rate of employee turnover
by age group, gender and region
Benefits provided to full time employees that
are not provided to temporary or part
Percentage of total workforce represented in
formal joint management worker health and
safety committees that help monitor and advise
on occupational health and safety programs
Rates of injury, occupational diseases, lost days
and absenteeism and number of work
related fatalities by region
ItemSustainability
Report OthersUNGC Principles
Labour Practices and Decent Work
DMA LA
LA1
LA2
LA3
LA6
LA7
Emissions, Effluents and
Waste
Products and Services
Compliance
Overall
54-55, 92,94
92,94
47-48
56-57
44
40
Principle 8
Principles
7, 8, 9
Principle 8
Principles
7, 8, 9
Total weight of waste by type and disposal
method
Total number and volume of significant spills
Identity, size, protected status and biodiversity
value of water bodies and related habitats
significantly affected by the reporting
organization's discharges of water and runoff
Initiatives to mitigate environmental impacts
of products and services, and extent of
impact mitigation
Monetary value of significant fines and total
number of non-monetary sanctions for
noncompliance with environmental laws and
regulations
Total environmental protection expenditures
and investments by types
ItemSustainability
Report OthersUNGC Principles
EN22
EN23
EN25
EN26
EN28
EN30
Sustainability Report 2010PTT Chemical Public Company Limited 110
Occupational Health
and Safety
Training and Education
Diversity and Equal
Opportunity
81
72
72
72
97-98
71
Principle 1
-
Principles
1, 6
Education, training, counseling, prevention
and risk-control programs in place to assist
workforce members, their families or
community members regarding serious
diseases
Average hours of training per year per
employee by employee category
Programs for skills management and lifelong
learning that support the continued
employability of employees and assist them
in managing career endings
Percentage of employees receiving regular
performance and career development reviews
Composition of governance bodies and
breakdown of employees per category
according to gender, age group, minority
group membership and other indicators
of diversity
Ratio of basic salary of men to women by
employee category
ItemSustainability
Report OthersUNGC Principles
LA8
LA10
LA11
LA12
LA13
LA14
Reporting on this
disclosure is not
applicable. We report
diversity data on
employees by gender
and age group. Data
on minority employees
is not aggregated and
disabled employees
is not collected or
aggregated as this
depends on individual
wish for declaration.
PTT Chemical's
employees career
progress, compensation
and incentives are
subject to their own
quality, achievements,
attitudes and
capabilities. Therefore,
no difference between
the basic salary rates
of men and women.
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ItemSustainability
Report OthersUNGC Principles
Management Approach HR
Diversity and Equal
Opportunity
Non-discrimination
69-70
69
73
Principles
1, 2, 3,
4, 5, 6
Principles
1, 2, 3,
4, 5, 6
Principles
1, 2, 6
Non-discrimination, Freedom of association
and collective bargaining, Child labour, Forced
and compulsory labour, Security practices
Total hours of employee training on policies
and procedures concerning aspects of human
rights that are relevant to operations, including
the percentage of employees trained
Total number of incidents of discrimination
and actions taken
ItemSustainability
Report OthersUNGC Principles
Human Rights
DMA HR
HR3
HR4
Freedom of Association
and Collective Bargaining
Child Labour
Forced and Compulsory
Labour
Security Practices
73
73
73
73
Principles
1, 2, 3
Principles
1, 2, 5
Principles
1, 2, 4
Principles
1, 2
Operations identified in which the right to
exercise freedom of association and collective
bargaining may be at significant risk and
actions taken to support these rights
Operations identified as having significant
risk for incidents of child labour and measures
taken to contribute to the elimination of
child labour
Operations identified as having significant
risk for incidents of forced or compulsory
labour and measures to contribute to the
elimination of forced or compulsory labour
Percentage of security personnel trained
in the organization's policies or procedures
concerning aspects of human rights that
are relevant to operations
HR5
HR6
HR7
HR8
Requirement regarding
the Board’s and
President’s
Compensation is
provided in page 25
of CG Handbook.
Sustainability Report 2010PTT Chemical Public Company Limited 112
Management Approach SO
Community
Corruption
Public Policy
29-31, 78
77-78, 85
31
29
29
44
Principle 10
-
Principle 10
Principles
1-10
Community, Corruption, Public policy,
Anti-competitive behaviour, Compliance
Nature, scope and effectiveness of any
programs and practices that assess and
manage the impacts of operations on
communities, including entering, operating
and exiting
Percentage and total number of business
units analyzed for risks related to corruption
Percentage of employees trained in
organization's anti-corruption policies and
procedures
Actions taken in response to incidents of
corruption
Public policy positions and participation in
public policy development and lobbying
ItemSustainability
Report OthersUNGC Principles
Society
DMA SO
SO1
SO2
SO3
SO4
SO5
Management Approach PR
Customer Health & Safety
59-60, 52-53,
59-60
56-57
CG 52-53 Principles
1, 8
Principle 1
Customer health and safety, Product and
service labeling, Marketing communications,
Customer privacy and Compliance
Life cycle stages in which health and safety
impacts of products and services are assessed
for improvement and percentage of
significant products and services categories
subject to such procedures
ItemSustainability
Report OthersUNGC Principles
Product Responsibility
DMA PR
PR1
Public Policy
Anti-competitive Behaviour
Compliance
30
31
31
Principle 10
-
Total value of financial and in-kind
contributions to political parties, politicians
and related institutions by country
Total number of legal actions for anti-
competitive behaviour, anti-trust and
monopoly practices and their outcomes
Monetary value of significant fines and total
number of non monetary sanctions for non-
compliance with laws and rogulations
SO6
SO7
SO8
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Marketing Communications
Customer Privacy
Compliance
58-60
60
60
60
Principle 1
Principle 8Programs for adherence to laws, standards,
and voluntary codes related to marketing
communications, including advertising,
promotion and sponsorship
Total number of incidents of non-compliance
with regulations and voluntary codes
concerning marketing communications,
including advertising, promotion and
sponsorship by type of outcomes
Total number of substantiated complaints
regarding breaches of customer privacy
and losses of customer data
Monetary value of significant fines for
non-compliance with laws and regulations
concerning the provision and use of products
and services
ItemSustainability
Report OthersUNGC Principles
PR6
PR7
PR8
PR9
Product and Service
Labeling
60
59
60
59
Principle 1
Principle 8
-
Total number of incidents of non-compliance
with regulations and voluntary codes
concerning health and safety impacts of
products and services during their life cycle,
by type of outcomes
Type of product and service information
required by procedures, and percentage of
significant products and services subject to
such information requirements
Total number of incidents of non-compliance
with regulations and voluntary codes
concerning product and service information
and labeling, by type of outcomes
Practices related to customer satisfaction,
including results of surveys measuring
customer satisfaction
PR2
PR3
PR4
PR5
-��-"�
UNGC : United Nations Global Compact
CG : �1����������(�1!+�����������!+�����(��8������
,��1+��������+�� ��(��*��*�/��� GRI G3
,��1+��������+�� (� ������(��*��*�/��� GRI G3
Remark
UNGC : United Nations Global Compact
CG : Corparate Governance Code of Conducts Handbook
The data is corresponded with GRI G3 Guideline
The data is partially corresponded with GRI G3 Guideline
Sustainability Report 2010PTT Chemical Public Company Limited 114
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PTT Chemical Public Company LimitedA Company of PTT Group
555/1, Energy Complex, Building A, 15th-18th Floors, Vibhavadi Rangsit Rd., Chatuchak, Bangkok 10900, ThailandTel: +66 (0) 2265-8400 Direct Line: +66 (0) 2265-8448 Fax: +66 (0) 2265-8500
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