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Page 1: Project Management at Zalando - Manage Agile 2014

Manage Agile 2014

Agile Project Management at alando

Page 2: Project Management at Zalando - Manage Agile 2014

Project Management is both, Science and Art

Science,

knowing how to use project management tools and techniques

Art,

Knowing when, under what circumstances, and to what degree to apply tools and techniques

noop,

not anymore…

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Clarity Project Management is about…

What will we do and what not ? | What will be the outcome of the project ? | Where do we start ? |Who is involved with which responsibilities ? | What will we do next ? | How does it go’s ? | When can we expect the next deliverable? | What are our risks ?

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Clarity = Value(s)

is one of our

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have a project approach that fits to the expected project dynamic have a good start out of a common understanding of the project have a management strategy that is adaptive & flexible and make the most out of the skills & preferences of the team & environment have a "Single Point of Information“ an make use of our TechWiki have a "Single Point of Management“ and have all information linked together

Clarity

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Autonomy = Value(s)

is one of our

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Artefact 1 : n Templates

Scope Baseline

Break Down Structure

Backlog BPM

Post-It’s

Project Charter Canvas

Text Document

MindMap

Canvas

Tickets

User Stories

!

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Context Project Management is about…

People and their preferences Team environment

Goal, time, scope, constraints, risks

Skills

that changes

every day

Size project & team

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Practice the framework in…

SEPA-Project at Zalando

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SEPA at

Warehouses

Humen Resources

Ons ide

Payment

SAP

Shop

Lounge Lega l

Customer Serv ice

1 7

~ 5 m o n t h

0 1 . 0 2 .201 4

T e a m s ( c r o s s f u n c t i o n a l )

D u r a t i o n ( p l a n n i n g a n d d e v e l o p e me n t )

G o L i v e i n t i m e

Order Log is t ic

P la t form

Order Management

Process Management

Pro ject Management Of f i ce

F inance

Bus iness Deve lopement

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Q u e s t io n

R e q u e s t

P r o b lem

S t a n d a r d p r o j e c t p a t h

C h a r a c t e r i s t i c s o f s u c h p r o j e c t s :

• Project is mainly driven by targets

• Project Management is project controlling

• Solution is “known” from the beginning

S o l u t i o n

T a r g e t s :

T i m e

B u d g e t

Q u a l i t y

P a t h o f P r o j e c t C o n t r o l l i n g

P r i c e t o p a y f o r :

• Less trust in the team competence

• Less empathy of the Team

• Less evolution on the path

• Limited creativity

Strong controlling gurantees to reach targets

Tight constrains leads to tight

controlling

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Q u e s t io n

R e q u e s t

P r o b lem

S E P A p r o j e c t p a t h ( 1 / 2 )

• Alignment

• Support

• Opening

Jour Fix

0 1 . F e b

§ $

So

lu

tio

n

clo

ud

P a t h o f P r o j e c t G u i d a n c e

E X P L O R E A L I G N M E N T

C a n v as

= C l a r i t y

Autonomy of the team Focus on the solution and

reduce the variances

Tools/methods to support, not to controll

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Q u e s t io n

R e q u e s t

P r o b lem

S E P A p r o j e c t p a t h ( 2 / 2 )

Jour Fix

0 1 . F e b

§ $

So

lu

tio

n

clo

ud

P a t h o f P r o j e c t G u i d a n c e

Acceptance & GoLive

C a n v as

= C l a r i t y

C h a r a c t e r i s t i c s o f s u c h p r o j e c t s :

• Project is driven by solution finding

• Project Manager is guide

• Solution is envolved in iterations

• Trust in team competence

Jour Fix „classical“ Acceptance

checklist envoved togethers with the teams

Regular JourFix to align

„final“ Solution is envolved after 2-3

JourFixes

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Keys to success in th i s pro ject

Natura l mot ivat ion

So lut ion dr iven

Expert knowhow

Teamsp ir i t

I terat ions to grow

Guidance and support

by pro ject manager

Proud to fa i l ear ly

Trust to let the team go

(Autonomy)

Protected pro ject - space

F lex ib le f ramework

(Context )

Transparent communicat ion

(C lar i ty )

Customer focus

Cont in ious a l ignment

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Hi, my name is Tobias Leonhard. I ’m enab l ing peop le and teams

here a t techno logy in manag ing pro jects , product - and so f tware

deve lopment . That ’s means that I ’m teach ing , t ra in ing and coach ing

a lo t . I ’m a ver y hands on person and so I suppor t or take over in

p lann ing , a l i gn ing , moderat ing and lead ing . I f i nd myse l f i n many

teams , pro jects and a l l k ind o f cha l l eng ing s i tuat ions and en joy the

growth that br ings . I f ac i l i ta te cont inuous improvement wherever I

can and make co l l aborat ion eas ier by prov id ing a common

(project) management f ramework and l anguage .

Speakers

Manage Agile 2014

Hel lo, my name is Dr. Christ ian Rust. I ‘m Sen ior Pro ject

Manager a t Za lando Technology lead ing l arger IT-projects and

programs s ince 2 years . I have 14 years o f exper ience in nat iona l

and in ternat iona l Pro ject Management o f var ious pro ject s i zes .

I ‘m proud to say, that I manage my pro jects in a way so that WE

are not on ly f in i sh ing “ in t ime & in budget” but a l so that I ‘m ab le

to invo lve the teams c lose ly on the way and there fore le t them be

par t o f the success s tor y.

Agile Project Management @ Zalando

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CONTACT

D R . C H R I S T I A N R U S T

PMO TECHNOLOGY

[email protected]

MOLLSTRAßE 1

10178 BERLIN; GERMANY

T O B I A S L E O N H A R D T

[email protected]