Productivity 3.0 Using technology to
build a more productive and secure organization
The Lorenzi Group
Who is The Lorenzi Group?
– Data Security & Digital Forensics Consulting Firm
– Focus on digital forensics & data security services for litigious situations for past 5 years
– Digital Forensics practice primarily consists of:
– Obtaining, reconstructing and analyzing data for parties involved in litigation or criminal trial.
Why are WE talking about Productivity?
Employment litigation and disputes make up the core of our business
We have been analyzing and reporting on employee usage for years!
Don’t believe us, trust the experts…..
US businesses deal with $994B/yr = 7%GDP
Fraud schemes typically last 2 or more years before being detected
Median Loss = $175K, 50%+ = $1M Organizations w/ Anti-Fraud controls
average only $70K/yr in losses
Data for this slide came from ACFE & FBI websites
More
Small businesses suffered highest median loss of all groups
The media loss for businesses w/ less than 100 employees = $200K/yr
Everyone is involved including Accting Depts (29%) and Upper Mgt (18%)
Fraudsters are typically 1st timersData for this slide came from ACFE & FBI websites
And more….
Top 2 red flags:– Living beyond means– Experiencing financial difficulties
Family, Friends, Business Partners, and Vendors are all in on the action
Data for this slide came from ACFE & FBI websites
W Edwards Deming
“Lack of knowledge – that is the problem.”
“If you do not know how to ask the right question, you discover nothing.”
Knowing IS half the battle!!!!
The first step is to better understand how your organization uses its technical resources
What is your technology telling you?
What are the options?
Turning Security Information on its Head
Re-analyzing available data to make money
Did you know?
Productivity in front of a work computer is at a measly 70%
Most workers do not even realize it!
Psst: Workplace productivity is going down
Porn
Pornography is so common in the workplace that if we don’t see porn during our analysis, it’s a red flag
29% of employees view porn regularly at work (Neilsen – 2010). This number is increasing.
NOTE: Although men are the leaders, women’s ranks are increasing rapidly.
“Active Network Monitoring”What is it?
Software tools installed on your network allow it to be monitored & archive data usage of computers in your organization
Proactive Assessments
What does it monitor?• Everything!
o Emailo Websites o IMo Documentso Ports o Network
Knowledge Abound!!
Security– Document Tracking– Web Filtering– Real Time Alerts– USB Storage Logs for tracking file transfers
Compliance– Email and messaging archiving– Detailed reports
PRODUCTIVITY!!!!!!!!!!!
Leverage this knowledge
Internet Usage– Which sites are most visited?– Which users are Productive surfers?
Bandwidth Consumption– Where are the bottlenecks? Why?
Application Usage – What’s being used? How?– Do some employees need more training?
chat, webmail and Email Usage– How are these tools used?– Security risks?
Search activity – Looking for Jobs or looking for Clients?
How much productivity are we talking about?
15 minutes a day
15 minutes a Day
120,000 minutes/work year (2000hrs)
15 minutes/day = 3000 minutes/year
2.5% of Annual Revenue
How? Part I
What tools already exist? Windows Login Info (Employee) Firewall Logs (Web-time & Employee) A/V Software (Employee & Frequency) OTHER:
– Specialized Software Tools
How? Part II
Explain the rules of the workplace Provide weekly feedback to users Send “reminders” to get back to work
if too much idle time or web surfing time
Identify Best Practices Improve the workflow process Reducing dead weight
Spector
And your HR Department & Lawyer will love it!! … (so will your Accountant)
Data to backup an Employee Termination Data available pre-litigation Harassment claims? No problem With all data being archived spoliation risk is lowered
significantly
Avg Cost of Employee Lawsuit = $40,000 Avg Monthly cost Active Network Monitoring (25
computers) = $375
Top Questions Asked
Does fraud really happen? – Yes… and it’s on the rise. Can we do this? – Yes. Is it illegal? – No, in fact many organizations
(financial/medical/identity/etc) are required by law to be doing this. Ask your lawyer (or ask ours!).
I want to trust my team. Do I have to see everything? – No. We can set it up so you only see what you want to see.
How much is productivity increased? On Average, expect to see 5-10% increase in Workplace Productivity
FIN
The Lorenzi Group Rob Fitzgerald
www.thelorenzigroup.com866-632-9880 x123
SpectorsoftMark Inda
www.spectorsoft.com772-469-2788
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