Ons brein
Hand model of brain
Quiet Leadership
Six steps to Transforming Performance at Work
David Rock, 2006
1. Think about thinking
Let them do all the thinking:
Keep them focussed on solutions Remember to stretch Accentuate the positive Put process before content Choose your focus:
• Vision• Planning• Detail• Problem• Drama
2. Listen for potential
Keep clarity of distanceavoiding:
Detail Filters Agenda Hot spots
3. Speak with intent
Succint Specific Generous
4. Dance toward insight
Awareness of dilemma Permission Placement ‘Thinking’ questions Clarifying
5. CREATE new thinking
Current RealityExplore AlternativesTap their Energy
6. Follow up
FEELING-model Facts Emotions Encourage Learning Implications New Goal
David Rock’s SCARF
Status Certainty Autonomy Relatedness Fairness
Effective FollowersRobert Kelly. ‘In praise of Followers’,1988
Effective followers:
create autonomy by building trust manage themselves well – intellectually,
socially, physically and psychologically are internal entrepreneurs practice strong influence, negotiation,
interpersonal and bridge building skills take ownership and accountability for their
products and results feel free to be whistleblowers
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