Download - OroCRM CEO Jary Carter Presentation at 2013 Meet Magento Events

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Page 1: OroCRM CEO Jary Carter Presentation at 2013 Meet Magento Events

Jary CarterCo-Founder and CEO of OroCRM@JaryCarter

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Real LifeChallenges

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You need your customers more than they need you!1

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Customers share more information than they ever have.2

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Technology doesn’t always play nicely.3

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The only source of

sustainable competitive advantage:

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Create a better

Customer Experience.

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Customer Interaction

• Discover• Evaluate• Buy• Access• Use• Get Support• Leave• Re-Engage

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3 Levels of Customer Experience

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3 Levels of Customer Experience

MEETS NEEDS

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3 Levels of Customer Experience

MEETS NEEDS

EASY

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3 Levels of Customer Experience

MEETS NEEDS

EASY

ENJOYABLE

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Marketing

Sales

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Marketing

SalesRelevant Customer Interaction

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Marketing

Sales

Multi-Channel view of customers.

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Flexibility - Match OroCRM to YOUR exact business process.

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Dashboards and Reporting

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Join the Cause!

Join our Partner Program

Become a Beta Customer

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Thank you for listening.

http://www.orocrm.com

@orocrm

@jarycarter