Onepoint, a European Player Bui lding IT Solutions from France for Belgian Companies

Benefit from the best expertise tomeet your needs in terms of ISdevelopment.

Benefit from the best Lean and Agilepractices in order to implementclient-oriented Service Centers whilekeeping your costs under control.

Onepoint develops since its inceptionan expertise-centred approach and acareer development model suited tomeet experts’ needs.

Onepoint is characterised by itsstrong commitment to client service.

Onepoint is a reference in ServiceCenters in France from 2008.

Onepoint’s attractive core values andmanagement style appeal to anincreasing number of clients andpartners.

“The growth of our Group, in France as well as globally, shows that our business model andour proximity bring an answer to a real demand, hence positioning onepoint as a reliable andresponsive choice among innovative, medium-sized companies.”

David R. LAYANI, CEO and founder of onepoint

The Group

Onepoint aims to accompany its clients in allprojects, through all their stages: preliminaryreflections, opportunity studies, blueprint,organisational transformation, IT transformation,IS replatforming, application maintenance.

The Group’s development is driven by itscommitment to proposing a pool of know-howin constant enlargement, and to bringingtogether business as well technologicalexpertise so that its clients can benefit frombest consulting services and the best expertsfor their transformation and the implementationof their projects.

The Group’s growth has been accompanied bya significant increase in revenues andworkforce.

With over 1 800 employees working in-housefor our clients, onepoint’s current workforce ismade up of more than 2 000 individuals. Wedevelop our activity in different business lines,such as Banking-Finance-Insurance, Services-Media-Telecommunications, as well as thePublic Sector, Industrial, Energy, Distribution,and Pharmaceutical divisions.

Location

The Group operates not only in mainland France but alsoworldwide, so as to combine expertise in Consulting andServices with proximity to their clients:

• Offices in France: Bordeaux, Lyon, Nantes, Paris, andToulouse

• Global offices: Belgium, Luxembourg, the Netherlands,Canada, USA, England, China, and Tunisia

The company is also following a 3-year plan in order topursue its ambitions regarding international businessgrowth.

History of the Company

Some key dates that summarise the Group’s development:

• 2002 – ONEPOINT Technology is founded

• 2003 – ONEPOINT expands to Canada

• 2007 – ONEPOINT expands to Tunisia

• 2008 – 2 new Service Centers at Nantes andBordeaux, owing to the integration of OCEI/ODIMAGroupe’s assets and its 20-year experience in IT.

• 2012 – Acquisition of OTC Conseil

• 2015 – Convergence with VISION IT Groupe

• 2016 – Acquisition of Natéa Consulting (EnterpriseArchitecture expertise) and EMS (CustomerCommunication Management expertise).

Our local facilities in Zele and Brussels can accommodate project teams functioningas Service Centers. In addition, onepoint’s Belgian clients have a Production Centerlocated in Nantes at their disposal. The Center offers state-of-the-art expertise inJava and Microsoft technologies as well as a significant capacity for developmentand testing, which allow for a large volume of software development.

Java Expertise

The Nantes Center has developed,for the French Ministry of ForeignAffairs, the first social network thatallows public officials from differentMinistries to exchange confidentialinformation using the same“social” interface.

Nantes is also a Center ofExcellence in mobile applicationdevelopment.

Microsoft Expertise

Like our facilities in Zele and Brussels, Nantes hasan Architecture Unit specialised in Microsofttechnologies (Sharepoint, Azure, CRM Dynamics,.NET development, Office, etc.). This allows for asmooth flow of development expertise among thedifferent Units: experts work together as a network,connected to onepoint’s global offices such as Parisand Canada, on the development of a commonrange of services.

FRANCE

BELGIUM

Brussels

Zele

Nantes

Among others, Nantes has serviced the following clients

• Third-party ApplicationMaintenance (TPAM)

• Fixed-price projects• Service Center• Deployment of expertise• Technology Watch

• 5 meeting rooms• 2 printers• 5 individual offices

• Java / J2E / JBOSS• Microsoft (.NET, Sharepoint)• Mobile (Apple, Google,

Microsoft, BlackBerry)

• Architecture Unit• Usability Unit• Human Resources Unit• Testing Unit• Lab

• Red Hat JBoss• Microsoft

• 2 SUN servers• 1 AIX server• 5 HP / Windows servers• 1 storage array• 120 workstations• Connected to onepoint's

Datacenter Telecity Group

• Dual-monitor workstations forincreased productivity

• Conference call service (Lync)• Knowledge and monitoring

management system(Sharepoints and specificdevelopments)

Java Expertise

Also one of onepoint’s Centers ofExcellence, Bordeaux focuses in RedHat (Openshift, OpenStack, Jboss, etc.),being the only Premier SystemsIntegrator for Red Hat middlewaretechnologies in France (JBoss).

PHP Expertise

Bordeaux has built a strong expertise in the majorPHP frameworks as well as CMS running underPHP (Wordpress, Drupal, Magento, etc.), and inZend Server.

More particularly, Bordeaux is responsible fordeveloping onepoint’s own Information System.

• Third-party ApplicationMaintenance (TPAM)

• Fixed-Price projects• Service Center• Deployment of expertise• Technology Watch

• 3 meeting rooms• 1 printer• 3 individual offices

• Java / J2E / JBOSS• Microsoft (.NET)• Mobile (Apple, Google,

Microsoft)

• Architecture Unit• Usability Unit• Human ResourcesUnit• Testing Unit• Lab

• Red Hat JBoss• Microsoft

• 2 SUN servers• 1 AIX server• 5 HP / Windows servers• 1 storage array• 120 workstations• Connected to onepoint's

Datacenter Telecity Group

• Dual-monitor workstationsfor increased productivity

• Conference call service(Lync)

• Knowledge and monitoringmanagement system(Sharepoints and specificdevelopments)

FRANCE

BELGIUM

Brussels

Zele

Bordeaux

Our local facilities in Zele and Brussels can accommodate project teams functioningas Service Centers. In addition, onepoint’s Belgian clients have a Production Centerlocated in Nantes at their disposal. The Center offers state-of-the-art expertise inJava and PHP technologies as well as a significant capacity for development andtesting, which allow for a large volume of software development.

Among others, Bordeaux has serviced the following clients

• Perfective and corrective maintenancefor a pool of 15 gas networkmanagement applications (1 600 man-days – ongoing contract renewed twice).

• Multi-technology service center(application rebuilding from Java to.NET)

• Front/Back model: Front Office team in-house, Back Office team at onepoint’sProduction Center in Nantes.

• Application maintenance for a pool ofover 50 management applications (inFrance and worldwide), covering thevast majority of the Ministry’s needs interms of maintenance, apart from thevisa management application.

• More than 6 000 man-days per year.

• Java JEE and HTML5 technologies,collaborative portal and DMS (Liferayand Alfresco).

• Development, maintenance and supportfor applications related to the operationof nuclear power plants’ cores.

• Java technologies, design based onBIRT reports, Oracle databases.

• Front/Back model: Front Office team in-house, Back Office team at onepoint’sProduction Center in Bordeaux.

For over 20 years, onepoint has been committed to obtaining results for its clients.Production models have evolved over time following a general trend towards a servicecommitment. Onepoint proposes a customised sourcing rationalisation approach, in abusiness-to-business partnership built on dialogue and trust.

Staffing ramp-up with Nantes: the case of SFR

The French telecommunicationscompany SFR chose onepoint for themigration of its legacy system and its12-million-client database. In order todo so, onepoint implemented a BIOSmigration platform (Billing and OrderManagement System), partially runfrom Nantes.

The graph below shows the evolutionof staffing ramp-up in the BIOSMigration project. Onepoint built a 40-people team with a view to producing3 000 man-days in 6 months. Thecontract was won in January 2011and the peak of activity was attained 3months later, the team being spreadover three different locations:Bordeaux, Nantes and Paris. As oftoday, the project is out of the criticalphase and visibility is higher, whichallows for a single core teamsupervising the activity.

Staffing ramp-up with Bordeaux: the case of the French Ministry of Justice

In 2013, onepoint took over the Third-party application management (TPAM)of Cassiopée, application used inFrench high courts to facilitateinformation management and storage.A Front/Back model was implemented,run jointly by our Production Centersat Boulogne and Bordeaux, togetherwith occasional in-house work for theclient (2 workstations).

This application’s maintenance callsfor a production plan involving morethan 20 people.

In 3 months, onepoint deployed 18people at Bordeaux’s ProductionCenter in order to meet TPAMcapability requirements. This wasdone following a proven approach totransition that demanded a knowledgetransfer process from the providerlocated in Lille to Bordeaux’s Center.

Production Plan

Cassiopée TPAM (in FTE)

Production Plan

BIOS Migration Project (in FTE)

“In 2008, SFR had launched a comprehensive programme to reorganise its commercial Consumer IS, with the Billing and Order IS as its key element.In 2010, we decided to trust onepoint with this migration, for two main reasons:

• We were very satisfied with the projects thatonepoint was already managing for us, and the company was ready to assign to this project recognised experts in migration who also had an end-to-end understanding of the task.

• This fixed-price project brought about a commitment whose weight was supported by the whole company, including its CEO.

As the project unfolded, onepoint and their project teams proved that they were able to provide the flexibility and proactivity that very large projects such as this one need, while working closely with both SFR internal teams and the other parties involved in the project. The project is a success, shared by SFR.”

Statement by SFR’s CIO - July 2013